How To Call Online Services Manually - Neopost IS-240 User Manual

How to Call Online Services Manually

To trigger a generic call as Supervisor (See
):
1. Either:
Press
Or
Select the path:
The Mailing System connects to the server and downloads the available elements
7
(rates, slogans, etc.).
2. Check your mailbox for messages: see
Synchronising Call
This type of call is only for executing a request from Customer Service.
This call updates the automatic call schedule of the machine and the options (see
and Updates on page 163 ).
Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the Online
Services menu:
• Ping server
Establishes a connection and checks whether the server answers to a 'ping' command.
This test:
- Validates connection parameters (see
- Indicates that the LAN is functional
- Indicates that the modem (optional) is functional
- Indicates that the server can be contacted
• Test server
Establishes a connection and tests the communication dialog with the server. This
test indicates that transactions can be held normally.
108
and type 10.3
Online services
How to Log in as Supervisor
Generic call
Using the Mailbox on page 166 .
Connection Settings
on page 128
Options
on page 155 )