Display Is Not Rectangular; Display Is Noisy; Display Has Suddenly Frozen; Data Is Cropped From Edges - Christie CP2210 User Manual

Section 8: Troubleshooting

8.14 Display is Not Rectangular

• Verify the cinema projector is level and the lens surface and screen are parallel to one another.
• Adjust the vertical offset of the lens mount with the vertical offset knob or ILS.
• Check that the anamorphic lens is straight. Rotate to orient the aperture correctly.
• Tap Menu > Advanced Setup > Screen File Setup and verify the settings for the screen file are correct.

8.15 Display is Noisy

• Adjust the input source pixel tracking, phase, and filter.
• Verify the video input is terminated (75 ohms). If the device is the last device in a linked series, verify the
video input is terminated at the last input source.
• Verify the cables connecting the input device to the cinema projector meet the minimum requirements.
• Add signal amplification or conditioning if the distance between the input device and the cinema projector
exceeds 25 feet.

8.16 Display has Suddenly Frozen

Turn off the cinema projector and unplug the power cord from the power source. Plug the cinema projector
power cord into a power source and turn the cinema projector on.

8.17 Data is Cropped from Edges

Reduce the image size to fill the display area, and then stretch the image vertically to fill the screen. Add an
anamorphic lens to regain image width. See

8.18 The Cinema Projector is On, but There is No Display

• Ensure AC power is connected.
• Make sure the lens cover is removed from the lens.
• Make sure the douser is open.
• Tap on the main TPC screen. If the lamp does not strike, refer to
1.
• Tap Menu > Channel Setup. Verify the correct channel is selected and the settings are correct.
• Ensure an active source is connected properly. Check the cable connections and make sure the alternative
source is selected.
• Verify you can select test patterns. If you can, check your source connections again.
• Ensure your Cinema server is running Series 2 compatible software.

8.19 The Display is Jittery or Unstable

• Verify that the input device is connected properly. If the input device is not connected properly, the cinema
projector repeatedly attempts to display an image.
8-4
6.14.7 Screen File Setup Window.
8.2 Lamp Does Not Ignite, on page 8-
CP2210 User Manual
020-100410-08 Rev. 1 (05-2014)