Chapter 1 Product Description; Overview; Troubleshooting According To Error Messages - Epson Stylus Photo R1900 Service Manual

EPSON Stylus Photo R1900/R2880/R2000

3.1 Overview

This chapter describes unit-level troubleshooting.

3.1.1 Troubleshooting according to Error Messages

After checking the printer LED and STM3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer to Chapter 4
"Disassembly and Reassembly" and change the corresponding part and/or unit. The following table indicates the check point reference tables corresponding to the error states (LED
and STM3).
LED Indications
Error Status
Power
Communication error -
Model Difference
-
Printer cover open
-
error
CDR Guide error
- Flash 2
Paper out error
-
Paper (CDR) jam
-
Troubleshooting
Table 3-1. List of Error Messages
Paper Ink
Communication error
Check all connections and make sure all devices are on. If the power was
- -
turned off during printing, cancel the print job. If the error does not clear,
see your printer documentation.
Different device from specified
- -
Attempting to connect to a different device from that specified in the driver.
Check the driver settings and the device.
Printer cover open
Flash -
Close the printer cover.
Front paper feed guide open
Flashes at
high speed
Remove the CD/DVD tray, then close the front paper feed guide.
Media out or not loaded correctly
For sheets of paper, reload the paper correctly, then press the Paper button
on the printer.
Light -
For roll paper or velvet paper, insert the end of the paper into the printer.
For a CD or DVD, load the CD/DVD tray correctly, then press the Paper
button on the printer.
Paper jam or CD/DVD tray jam
For sheets of paper, turn off the printer and then remove any jammed paper
Flash -
by hand.
For a CD or DVD, remove the CD/DVD tray. Next, press the Paper button
on the printer or click the Eject button if it appears on this screen.
STM3 Message
Overview
See the table for Troubleshooting
Refer to Table 3-2 "Troubleshooting of Communication
Error" (P.37)
Refer to Table 3-3 "Troubleshooting of Printer Cover
Open Error" (P.39)
Refer to Table 3-4 "Troubleshooting of CDR Guide
Error" (P.40)
Refer to Table 3-5 "Troubleshooting of Paper Out
Error" (P.41)
Refer to Table 3-6 "Troubleshooting of Paper Jam
Error" (P.45)
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