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Programmer's Guide
Chapter 1:
General Information
Warranty Information
Warranty Options
The PcOS Series 80PLUS Printer comes with a standard 24-month warranty covering both parts
and labor. An optional warranty, covering both parts and labor for an additional 12 months, may
be purchased separately. For more information concerning the warranty options, please contact
your dealer or the Sales Department at Ithaca Peripherals. See "Contacting Ithaca Peripheral"
below.
Service Information
The printer may be serviced by a dealer, an independent service contractor, or by Ithaca
Peripherals. If the printer is to be serviced by Ithaca Peripherals, a return authorization is
required. Call Technical Support at (607) 257-8901, and ask for a return authorization.
The printer will need to be packed in the original packing material and box and sent to Ithaca
Peripherals. Information on how to ship the printer will be provided with the return
authorization.
What is in this book?
Who should read this book?
This book is intended for system engineers or system integrators. It contains the information
needed to integrate the Series 80PLUS Printer with a point-of-sale terminal and to program the
terminal to communicate with the printer.
Where can you find more information?
An Operator's Guide is available that describes setup and use of the Series 80PLUS Printer. It
describes basic procedures such as changing paper; printing on a form; and replacing the ribbon
cassette. A Maintenance Manual is also available; however, it is intended for trained, service
technicians.
For information about ordering these books or programs, refer to the next section.
Contacting Ithaca Peripherals
The Sales and Technical Support Departments will be able to help you with most of your
questions.
PcOS Series 80PLUS
Rev B 4/13/99
General Information
Page 1
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