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Ithaca PcOS 80 Series Maintenance Manual

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A Tr ans act Technol ogi es I ncopor at ed Com pany

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Summary of Contents for Ithaca PcOS 80 Series

  • Page 1 ® A Tr ans act Technol ogi es I ncopor at ed Com pany...
  • Page 2 Back of cover do not print...
  • Page 3 WARNING: To prevent fire or shock hazard, do not expose this printer to rain or moisture.
  • Page 4 Ithaca Peripherals. Trademarks Ithaca® PcOS ® is a registered trademark of Ithaca Peripherals. Epson® and ESC/POS® are registered trademarks of Seiko Epson Corporation. Axiohm® is a registered trademark of Dardell Technologies. IBM is a registered trademark of the International Business Machines Corporation.
  • Page 5 This Ithaca Peripherals apparatus does not exceed Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. UL, CSA, VDE, CE Statement Ithaca Peripherals printers are UL & CSA Listed, VDE Certified, and carry the CE Mark.

  • Page 6: Table Of Contents

    What Is In This Book? ................1 Who Is It For?................1 What Does It Cover? ..............1 Where Can You Find More Information? ........1 Contacting Ithaca Peripherals ............2 Warranty Information ................3 Options ..................3 Service Information ............... 3 Ordering Supplies ..................
  • Page 7 Series 80 Maintenance Manual Communication Interfaces And Cash Drawer Connectors ......10 Serial Cable................. 10 Parallel Cable................12 Cash Drawer Pin Assignments ............. 13 CLEANING AND ADJUSTMENTS Cleaning The Printer ................15 Cleaning The Thermal Printhead .............. 15 Making Adjustments ................15 TESTING THE PRINTER Operating The Keypad ................
  • Page 8 Table of Contents Replacing The Stepper Motors ..............37 Replacing The Sensors And Keyboard Assembly........39 APPENDIX A: PARTS LISTS Unpacking The Printer ................45 Printer Assembly ..................47 Cover And Platen..................49 Printhead ....................50 Cutter ...................... 51 Controller Board..................52 Motors And Switches................
  • Page 9 Series 80 Maintenance Manual...

  • Page 10: Product Information

    Product Information PRODUCT INFORMATION WHAT IS IN THIS BOOK? WHO IS IT FOR? This book is a maintenance guide intended for trained technicians who service this printer. WHAT DOES IT COVER? Of course, this book only covers the Series 80 Printer, not the entire point-of- sale system, but it will tell you all you need to know about maintaining and servicing the printer properly.

  • Page 11: Contacting Ithaca Peripherals

    Contact your dealer first for general information about the Series 80 Printer and how it works with your system. If you need more specific information about the printer, you may contact Ithaca Peripherals directly. The Sales Department and the Technical Support Department will be able to help you with most of your questions.

  • Page 12: Warranty Information

    Your dealer may service the printer directly or have a service agreement with a local service contractor. If your dealer instructs you to send the printer to Ithaca Peripherals for service, or if you bought the printer directly from Ithaca Peripherals, call Technical Support at (607) 257-8901 and ask for a return authorization.

  • Page 13: Ordering Supplies

    Series 80 Maintenance Manual ORDERING SUPPLIES You may order supplies by calling Ithaca Peripherals or by faxing the order form that was shipped in the box with the printer. If you’d like more forms, just call Ithaca Peripherals. ♦ Call (607) 257-8901 and ask for the Sales Department ♦...

  • Page 14: Description Of The Series 80 Printer

    Product Information DESCRIPTION OF THE SERIES 80 PRINTER The PcOS (personal computer, point-of-sale) Series 80 Printer is a stand-alone, 40-column, thermal printer. The Series 80 Printer performs high speed receipt printing in a point-of-sale environment and is available in the following models: ♦...

  • Page 15: Standard Features

    Series 80 Maintenance Manual PcOS Model 82PLUS Thermal Receipt Printer The Model 82PLUS is a thermal receipt printer used for application requiring high speed extensive graphics printing. ♦ 24 lines per second of text at 6 lines per inch ♦ 32 lines per second of text at 8 lines per inch ♦...

  • Page 16: Optional Features

    For information about programming the printer to print a particular pitch or style, please refer to the Programmer’s Guide. You can order the Programmer’s Guide from Ithaca Peripherals. See “Contacting Ithaca Peripherals” on page 2. Pitch (Characters per Inch)
  • Page 17 Series 80 Maintenance Manual...

  • Page 18: Reliability

    Product Information RELIABILITY ♦ Mean Time between failure: 46,800 hours @ 12.5% Ratio ♦ Mean Cycles between Failure: 16,000,000 Print Lines ♦ Mean time to repair: 15 minutes ♦ Cutter: 1,000,000 Cut Life DIMENSIONS ♦ Width: 6.0 inches ♦ Length: 8.5 inches ♦...

  • Page 19: Communication Interfaces And Cash Drawer Connectors

    Series 80 Maintenance Manual ♦ Storage temperature: -10° to +60°C (-14° to +140°F) ♦ Operating relative humidity: 10% to 90% (non-condensing) ♦ Storage relative humidity: 5% to 90% COMMUNICATION INTERFACES AND CASH DRAWER CONNECTORS SERIAL CABLE Cable Requirements The PcOS Series 80 Printer standard configuration requires an RS-232C shielded cable, no more than 50 feet long.
  • Page 20 The following cable configurations are for different host requirements. Serial PC to Series 80 (Null Modem) Ithaca Peripherals part number: 10-2020 9-pin to 9-pin female. Use this cable for PcOS Series 80 printers connected to PC’s or PS/2’s with 9-pin serial ports.

  • Page 21: Parallel Cable

    PARALLEL CABLE Cable Requirements The PcOS Series 80 Printer parallel option requires a 25-pin male D-Shell connector at the printer. To connect the printer to most PC’s use Ithaca Peripherals part number: 253-9800007 25-pin male to 25-pin male parallel interconnect cable.

  • Page 22: Cash Drawer Pin Assignments

    (the standard is a modular, telephone style connector). Optional cash drawer connections to emulate Axiohm® or Epson® must be ordered with the printer. Contact the Customer Service department at Ithaca Peripherals for an adapter. See “Contacting Ithaca Peripherals” on page 2. Ithaca...
  • Page 23 Series 80 Maintenance Manual...

  • Page 24: Cleaning And Adjustments

    Cleaning and Adjustments CLEANING AND ADJUSTMENTS CLEANING THE PRINTER Cleaning the printer occasionally and keeping it well maintained will help it to last longer and run better. Remove paper dust periodically by using a vacuum cleaner or air compressor. Caution: Do not use rubbing alcohol or petroleum-based chemicals to clean the printer as these will damage the plastic parts Take special care not to get any cleaner on the electronic components.

  • Page 25: Testing The Printer

    Testing the Printer TESTING THE PRINTER The Ithaca Series 80 Thermal Printer has the ability to print self- test printouts on power-up on command. The self- test prints a variety of information about operating settings and configurations. OPERATING THE KEYPAD...

  • Page 26: Status Led

    If the characters don't print properly, check to make sure the paper is installed correctly. If the printer is still not working correctly, contact your dealer or the Technical Support department at Ithaca Peripherals. For more information see “Contacting Ithaca Peripherals” on page 2.
  • Page 27 Testing the Printer 1. Open the printer cover. 2. Plug the DC power cord from the external power supply into the printer. 3. Plug the AC power cord into the external power supply. 4. Plug the AC power cord into a grounded three- prong power socket. 5.
  • Page 28 Series 80 Maintenance Manual These modes are described in the PcOS Series 80 Programmer’s Guide. To order this book, see “Contacting Ithaca Peripherals” on page 2. If you have accidentally entered this menu mode, turn the printer off and then back...

  • Page 29: Assembly/Disassembly

    Assembly/Disassembly ASSEMBLY/DISASSEMBLY PRECAUTIONS FOR DISASSEMBLY Before disassembling any part of the printer, be sure the power is turned off. Disconnect the external power supply, the communication cable, and the cash drawer cables. Caution: The controller board can easily be damaged by static electricity. Observe ESD precautions, wear a grounded wrist strap and use a static mat or other protected work surface.

  • Page 30: Disconnecting The Power Cord

    Series 80 Maintenance Manual DISCONNECTING THE POWER CORD Caution: The printer must be grounded through the three -prong power connector. DO NOT use any ground defeating adapter. 1. Unplug the power cord from the grounded three prong- power socket. The printer is off when the LED is no longer green.
  • Page 31 Assembly/Disassembly Back of Printer Power Supply Connector Power Supply Cable External Power Supply 3. Disconnect the external power supply cable from the power supply connector located on the back of the printer.

  • Page 32: Disconnecting The Communication Cable

    Cables are provided by your dealer or the system installer. If cables are unavailable, contact Ithaca Peripherals. See “Contacting Ithaca Peripherals” on page 2 Disconnect the Serial Cable...

  • Page 33: Disconnecting The Cash Drawer Cables

    Assembly/Disassembly Disconnect the Parallel Cable Back of Printer 25-Pin Parallel Interface Connector 1. Unplug the AC power cord from the grounded three- prong power socket and turn the host system or PC off. 2. Loosen the two mounting screws on each side of the cable connector located on the back of the printer.

  • Page 34: Removing The Cover Assembly

    Series 80 Maintenance Manual REMOVING THE COVER ASSEMBLY 1. Open the cover assembly (1) by pressing down on the cover latch button (2) and lifting the cover assembly until it is fully open. 2. Grasp the cover assembly (1) firmly and lift up slightly to the right until it snaps free from the inner housing hinges (3).

  • Page 35: Removing The Outer Housing

    Assembly/Disassembly REMOVING THE OUTER HOUSING...
  • Page 36 Series 80 Maintenance Manual 1. Remove the cover assembly (see page 26). 2. Turn the printer over. 3. Unscrew the four Phillips screws (1) holding the inner housing (2) to the outer housing (3). 4. Lift the printer (2) straight out of the outer housing (3). Note replacing the Outer Housing If you are replacing the outer housing (3), place two new rubber feet bumpers (4) into the two inserts located on the bottom near the front of the printer.

  • Page 37: Disassemble The Platen

    Assembly/Disassembly DISASSEMBLE THE PLATEN 1. Remove the cover assembly (see page 26). 2. Unsnap the platen/gear assembly (1) from the cover assembly (2). Note: The cutter assembly (3) will hinge forward loosening the cutter spring (4). Be careful not to lose it. 3.

  • Page 38: Disassemble The Cover

    Series 80 Maintenance Manual DISASSEMBLE THE COVER...
  • Page 39 Assembly/Disassembly 1. Remove the cover assembly (see page 26). 2. Remove the outer housing (se page 27). 3. Release the paper feed button (1) from the cover assembly (2) by removing the retaining ring (3). Note: Hold the button in place in order to avoid the compression spring (4) and button from flying out.

  • Page 40: Replacing The Printhead

    Series 80 Maintenance Manual REPLACING THE PRINTHEAD 1. Remove the outer housing (see page 27). 2. Disconnect the ribbon cable assembly (1) from the thermal printhead (2). 3. Insert a Phillips screwdriver through the two holes located in the front of the printhead bracket (3).

  • Page 41: Replacing The Cutter

    Assembly/Disassembly Note on installation When installing the thermal printhead (2), be sure to properly align the printhead alignment slots (6) with the pins (5) in the printer before installing the two Phillips screws (4). REPLACING THE CUTTER 1. Remove the outer housing (see page 27). 2.
  • Page 42 Series 80 Maintenance Manual 8. Slide round cutter (13), to the right until it is free from the inner housing assembly. Notes on the Right End Block Attach the right end block (11) with the Phillips flathead screw (9) towards the front of the printer...

  • Page 43: Removing The Controller Board Assembly

    Assembly/Disassembly REMOVING THE CONTROLLER BOARD ASSEMBLY...
  • Page 44 Series 80 Maintenance Manual 1. Remove the outer housing (see page 27). 2. Disconnect the connectors (1, 2, 3, 4, 5) from the controller board (6). See the below chart for connector locations. 3. Turn the printer over. Unscrew the Phillips screw (7) holding the controller board (6) to the outer housing (10).

  • Page 45: Replacing The Stepper Motors

    Assembly/Disassembly REPLACING THE STEPPER MOTORS...
  • Page 46 Series 80 Maintenance Manual 1. Remove the controller board assembly (see page 35). 2. Remove the paper feed stepper motor (1). Unscrew the Phillips screw (2) holding the paper feed stepper motor to the outer housing (3). 3. Remove the cutter stepper motor (4). Unscrew the two Phillips screws (5) holding the cutter stepper motor to the outer housing (3).

  • Page 47: Replacing The Sensors And Keyboard Assembly

    Assembly/Disassembly REPLACING THE SENSORS AND KEYBOARD ASSEMBLY...
  • Page 48 Series 80 Maintenance Manual 1. Remove the controller board assembly (see page 35). 2. Remove the keypad assembly (1) from the inner housing (2) by pushing the keypad up though the hole in the inner housing. 3. To remove the cover open button sub-miniature switch (3), unplug the black single harness wire and the white wire of the switch wire harness from the tabs on the switch.
  • Page 49 Assembly/Disassembly 6. To remover the paper exhaust switch/hook lever assembly (9), you must first remove the paper feed motor (10), refer to page 37. Unplug the green and orange wires of the switch wire harness from the tabs on the switch. Unscrew the screw (12) holding the switch to the inner housing (2).
  • Page 50 Series 80 Maintenance Manual Note on installation Knife Sub-miniature Cover Interlock Switch Switch/Lever (Flat) Paper Exhaust Cover Open Button Switch/Lever (Hook) Sub-miniature Switch Single Harness (Black) Switch Wire Harness (J6) Pin 1 Refer to the above diagram for the correct switch connectors.

  • Page 51: Appendix A: Parts Lists

    Appendix A: Parts List APPENDIX A: PARTS LISTS...
  • Page 52 Series 80 Maintenance Manual...

  • Page 53: Unpacking The Printer

    Appendix A: Parts List UNPACKING THE PRINTER PcOS Series 80 Printer O PERA TO R'S G U ID E M A IN TEN A N C E PRO G RA M M ERS M A N U A L M A N U A L...
  • Page 54 Series 80 Maintenance Manual ITEM NO. PART NO. QTY. DESCRIPTION 80-01045 Supply-M80PLUS 80-01046 Supply-M80 06-0561 Cord-110V Power 06-0806 Cord-230V 10A 98-1162 Cord-220V AUST 98-2173 Cord-230V INDI 98-7891 Cord-UK 240V Power 80-01101 Cord-M80 110V 80-01047 Roll-Small Thermal 80-01036 Carton-M80 ITH 80-01055 Carton-M80 WHI 80-01039 Carton-M80 OKI...

  • Page 55: Printer Assembly

    Appendix A: Parts List PRINTER ASSEMBLY...
  • Page 56 Series 80 Maintenance Manual ITEM NO. PART NO. QTY. DESCRIPTION R80-00035 Assembly-M80 Cover (No Platen) R80-00030 Label-M80 Paper Load R80-00031 Assembly-M80 Inner Housing* R80-00034 Housing-M80 Outer R80-00032 Bumper-M80 Rubber Feet R80-00033 Screw #6-18 x 3/8 PHPS Tap * Order Item 2, Label-M80 Paper Load when ordering Item 3, Assembly-M80 Inner Housing...

  • Page 57: Cover And Platen

    Appendix A: Parts List COVER AND PLATEN ITEM NO. PART NO. QTY. DESCRIPTION R80-00035 Assembly-M80 Cover (No Platen) R80-00005 Spring-M80 Cutter R80-00006 Assembly-M80 Platen/Gear R80-00001 Button-M80 Paper Feed R80-00002 Spring-M80 Compression 520-9800006 Ring-M80 Retaining R80-00004 Screw-#4-40 x 3/8 Socket...

  • Page 58: Printhead

    Series 80 Maintenance Manual PRINTHEAD ITEM NO. PART NO. QTY. DESCRIPTION R80-00026 Screw-M3 x 6 mm PHPS SEMS R80-00008 Printhead-M80 Thermal...

  • Page 59: Cutter

    Lever-M80 Cutter R80-00016 Gear-M80 24 Tooth R80-00015 Gear-M80 36/18 Tooth R80-00014 Gear-M80 45/24 Tooth R80-00000 Screw-#6-18 x 3/8 PHPS R80-00019 Block-M80 Right End R80-00011 Cutter-M80 Round R80-01078 Label, Ithaca R80-01078 Label, UTC R80-01080 Label, OKI - Europe R80-9401 Label - Okidata...

  • Page 60: Controller Board

    Series 80 Maintenance Manual * Order Item 13, Label - Ithaca, Label - UTC, Label, OKI - Europe or Label - Okidata, when ordering Item 4, Bezel - M80 CONTROLLER BOARD...
  • Page 61 Appendix A: Parts List ITEM NO. PART NO. QTY. DESCRIPTION R80-00012 Assembly-M80 Controller PCB R80-00033 Screw-#6-18 x 3/8 PHPS TAP R80-00013 Spacer-M80 PCB Controller Board Location Connector/Harness Ribbon Cable Assembly Paper Feed Stepper Motor Cable Switch & LED Assembly Harness Switch Wire Harness Cutter Stepper Motor Cable...

  • Page 62: Motors And Switches

    Series 80 Maintenance Manual MOTORS AND SWITCHES...
  • Page 63 Appendix A: Parts List ITEM NO. PART NO. QTY. DESCRIPTION R80-00021 Assembly-M80 Switch/ LED R80-00018 Assembly-M80 Switch/Lever (Flat) R80-00025 Switch-M80 Sub-Miniature R80-00025 Switch-M80 Sub-Miniature R80-00022 Screw-#2-28 x 7/16 Tap R80-00020 Motor-M80 Stepper R80-00026 Screw-M3 x 6 mm PHPS SEMS R80-00009 Assembly-M80 Switch/Lever (Hook) R80-00029 Assembly-M80 Ribbon Cable...

  • Page 64: Switch Wiring Detail

    Series 80 Maintenance Manual SWITCH WIRING DETAIL Pin 1 ITEM NO. PART NO. QTY. DESCRIPTION R80-00018 Assembly-M80 Switch/Lever (Flat) R80-00025 Switch-M80 Sub-Miniature R80-00025 Switch-M80 Sub-Miniature R80-00009 Assembly-M80 Switch/Lever (Hook) R80-00023 Assembly-M80 Wire Harness R80-00007 Assembly-M80 Wire Harness (Single)
  • Page 65 Series 80 Maintenance Manual P/N80-9408 Rev. A 9/97...

This manual is also suitable for:

Pcos 82Pcos 82plus

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