Configuring the TS-850i/TS-860i for use outside the office
An external IP extension is located outside the office (e.g. an office phone within
the home), and connects to your TalkSwitch system over the Internet. The
TalkSwitch system must be equipped with a VoIP module.
Warning: Calls to an emergency service number using an external IP extension
will not send the correct address to the emergency operator. We strongly
recommend that you apply a warning label to any external IP
extension stating:
If an emergency call is made from this phone, you must provide your
address to the emergency operator.
Checking the firewall
Run the firewall test to ensure the appropriate ports are forwarded from the
router at the TalkSwitch location to the TalkSwitch unit acting as proxy. There
should be no need to make any adjustments to the firewall at the remote location.
For more information, see Router port forwarding in Help within the TalkSwitch
management software.
1. Launch the TalkSwitch management software.
2. Select the IP Configuration page.
3. Click Check Firewall. The Firewall Test window appears.
4. Click Test Ports to run the firewall test and ensure port forwarding is set up.
Selecting the extension
1. Select the Local Extensions/Fax page.
2. Click the Add button. The Add User / Extension window appears.
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