Talkswitch TS-350i Using Instruction

USING THE TS-350i TELEPHONE
The TalkSwitch TS-350i is a full-featured but easy-to-use IP phone. This document briefly describes
how to use the phone. The reference card includes the basic features. See the TalkSwitch TS-350i Start
Guide for complete information on using your phone.
Buttons
Most of the buttons are similar to those on other phones, but you
might not be familiar with the following:
• — Puts a call on hold.
• — Toggles do no disturb on or off.
• — opens configuration options or transfers a call.
• — The screen shows the current function of each of the
Softkeys
3 softkeys. Softkeys change based on the call status.
Remember
L :
in some countries) or KA to KK to get an
• Dial (
outside line. This is not required if you have direct line access,
which automatically chooses an outside line.
?
• Press or the Dial softkey after dialing an outside number
or extension.
• If you have direct line access, dial
feature code or extension.
Setting up voicemail
1. Press the softkey.
Vmail
2. When prompted, enter a password, record a greeting and record
your name for the dial-by-name directory.
Checking voicemail
1. Press the softkey.
Vmail
2. When prompted, enter your password +
3. Press A to listen to your messages. You can also change your
greeting and personal options.
Calling an outside number
L :
in some countries) or KA to KK to get an
1. Dial (
outside line. You can also press a line appearance key if
programmed to use a specific line. This is not required if you
have direct line access, which automatically chooses an outside
line when you dial the phone number.
2. If prompted, dial an access code.
?
3. Dial the phone number +
before dialing a
?
.
or press the Dial softkey.
Calling an extension
?
Dial the extension number +
direct line access, dial
Appearance key if programmed to monitor a specific extension.
Placing a caller on hold
Press the button or Hold
answer another call without disconnecting the caller.
Retrieving a caller on hold
Press the button or
Resume
flashing extension or line appearance key if associated with the
call on hold.
Performing a screened transfer
A screened transfer allows the recipient to accept or refuse
the transfer.
1. Press the button.
2. Dial the extension (or outside number) +
3. When the recipient answers, complete or cancel the transfer:
• If the recipient wants the call, press the
hang up.
• If the recipient doesn't want the call, press the
then the Resume softkey to retrieve the caller on hold.
Performing a blind transfer
Press the button + extension (or outside number) +
softkey, and hang up.
Dial
Key states
Light
flashing green (rapid)
solid green
flashing green (slow)
solid red
flashing red (slow)
alternating red and yellow
solid yellow
or press Dial softkey. If you have
first. You can also press an Extension
softkey. You can now hang up or
softkey. You can also press the
?
.
Transfer softkey or
EndCall
Status
Incoming call
This extension in use
Call on hold at this extension
Line/extension/queue in use
Line/extension/queue on hold
Extension/line not registered
Do Not Disturb (DND) enabled
softkey,