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Talkswitch TS-850i User Manual

Cordless dect phone
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T A L K S W I T C H S T A R T G U I D E
TALKSWITCH
TS-850i TELEPHONE
C T.T P 0 0 5 . 0 1 0 9 0 2
A N S W E R S W I T H I N T E L L I G E N C E
®

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Summary of Contents for Talkswitch TS-850i

  • Page 1 T A L K S W I T C H S T A R T G U I D E TALKSWITCH TS-850i TELEPHONE C T.T P 0 0 5 . 0 1 0 9 0 2 A N S W E R S W I T H I N T E L L I G E N C E...
  • Page 2 Introduction Congratulations on your purchase of the TS-850i Cordless DECT Phone! This guide describes how to install and configure your TS-850i with a TalkSwitch system. For more information, see the support section at http://global.talkswitch.com. Installing the base 1. Place the base near a wired Ethernet router, either on a tabletop or mounted on a wall.
  • Page 3 3. Optionally connect the telephone cable from the Line port on the base to the telephone wall socket. This will allow you to use the TS-850i as a regular phone as well. Base Phone socket 4. Connect the power adapter from the power outlet to the power supply connector.
  • Page 4 Installing the handset charger 1. Place the handset charger within the signal range of the base. The handset has an indoor signal range of up to 150 feet (50 meters) from the base. Concrete and metal objects might affect the signal range. 2.
  • Page 5 Installing the batteries 1. Push in and down on the two holes in the back of the handset to release the battery cover. 2. Insert the batteries into the handset, making sure that their plus and minus ends are facing as shown in the illustration.
  • Page 6 Charging the batteries 1. Place the handset in the handset charger. The handset turns on, and the battery charge indicator in the display starts to flash. 2. Charge the batteries for at least 10 hours before first use. E V E R Y C A L L C O U N T S...
  • Page 7 Registering handsets with the base A base can support up to three handsets with three concurrent calls. It can support up to eight handsets if they aren’t all used at once. If you have more than three handsets and are getting busy signals, add more bases to your installation in order to handle more calls.
  • Page 8 Configure SIP Domain message appears on the display. This message indicates that you must configure the TS-850i as an IP extension, as described later. Once the handset is registered, the left connection status indicator in the display will turn yellow.
  • Page 9 TalkSwitch management software, which is available in the support section at http://global.talkswitch.com. Configuring the TS-850i for use within the office If the TS-850i is located within the office, it connects to your TalkSwitch system over the local area network (LAN).
  • Page 10 TalkSwitch management software. The Last name is used with the dial-by-name directory. 4. Select TalkSwitch as the Type of phone, and then select TalkSwitch 850i as the model. 5. Select the language for prompts heard by the user of the extension in the System prompt language list.
  • Page 11 IP Extension Details area 1. Set the Location to Internal. 2. Select the Phone MAC address of the base associated with the handset. The MAC address is a 12-digit alphanumeric string located on the box and under the base. a) Click MAC Assignment. The MAC Assignment window appears with the MAC addresses of the bases connected to the LAN.
  • Page 12 5. After configuring the extensions, choose File > Save. The TalkSwitch system will automatically configure each handset. Configuring the TS-850i for use outside the office An external IP extension is located outside the office (e.g. an office phone within the home), and connects to your TalkSwitch system over the Internet.
  • Page 13 Run the firewall test to ensure the appropriate ports are forwarded from the router at the TalkSwitch location to the TalkSwitch unit acting as proxy. There should be no need to make any adjustments to the firewall at the remote location. For more information, see Router port forwarding in Help within the TalkSwitch management software.
  • Page 14 TalkSwitch management software. The Last name is used with the dial-by-name directory. 4. Select TalkSwitch as the Type of phone, and then select TalkSwitch 850i as the model. 5. Select the language for prompts heard by the user of the extension in the System prompt language list.
  • Page 15 6. After configuring the extensions, choose File > Save. The TalkSwitch system will create a file used to configure each handset. T S - 8 5 0 i S T A R T G U I D E...
  • Page 16 4. Select Provision server, and then press the OK key. 5. Enter the Public IP address or FQDN (fully qualified domain name) of the TalkSwitch system as provided by your administrator. To enter a period: a) Press the Options softkey.
  • Page 17 More information For information on troubleshooting and using the phone, see the TS-850i User Guide. It is included with the base of the TS-850i, and is available through www.talkswitch.com. Warranty The TS-850i handset is covered by a one-year limited warranty.