Managing External Contacts - Avaya IP Office 960 Seris User Manual

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10. Contacts/Directory
This menu is accessed by pressing the
use for making calls.
The directory includes names stored for use by all users, names stored for use by just you and the name and numbers of
all the other users and groups on the phone system.
The contacts shown in the directory come from a number of sources.
· Personal Directory Contacts
These contacts are stored by the telephone system as part of your user settings.
· They are displayed on the phone while you are using it. If you hot desk to another 1400, 1600, 9400, 9500,
9600, M or T-Series phone, your personal contacts move with you.
· You can have up to 100 personal directory entries
phone.
· The system administrator can also add, edit and delete your personal directory entries.
· User Contacts
These contacts list all
Network of IP Office telephone systems, it includes users on the other systems.
· Group Contacts
These contacts list all the hunt groups on the telephone system. If your system is part of a Small Community
Network of IP Office telephone systems, it includes those hunt groups that the system administrator has configured
to be advertised across the network.
· External Contacts
These contacts are viewable and useable by all phone users. These are two types of external contacts:
· Some external contacts are entered into the telephone system configuration by the system administrator.
· Other external contacts are those imported by the telephone system from other directory sources.
Note
1. If you have been configured as a system phone user by the system administrator, then you can also add, edit and
delete some external directory contacts.
2. While each user is allowed up to 100 personal directory entries, the total capacity of the system may limit the
addition of further personal directory entries for all users.
3. The system administrator can set other users as Ex Directory. Those users are then not included in the user
directory.

10.1 Managing External Contacts

If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete
some external directory contacts.
· This only applies to external directory contacts entered locally into configuration of the telephone system at which
you are logged in.
· External directory contacts imported by the system from other sources cannot be edited. However, if a local entry is
created with the same name or number as an imported entry, the imported entry is discarded in favour of the local
one.
9600 Series Phone User Guide
IP Office
CONTACTS key. It is used to display names and numbers that you can then
[3]
the other users on the telephone system. If your system is part of a Small Community
[2]
which you can add, edit and delete these through the
[1]
Page 50
Issue 03e (28 March 2011)

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