Avaya IP Office 960 Seris User Manual page 74

14. Redirecting Calls
This section looks at the different ways that you can redirect your calls to another phone.
Follow Me
· 75
Temporarily redirect all your calls to another phone that you will be sharing with that phone's normal user. This
function can be used in two ways:
· Follow Me To
Set the follow me destination from your own phone.
· Follow Me Here
Set the follow me destination from the phone that you want to use.
Forward
·
77
Forward calls to an internal or external number.
· Forward on Busy
Forward calls when you have reached the limit of the number of calls that the phone can present to you.
· Forward on No Answer
Forward calls if they have rung unanswered at your phone.
· Forward Unconditional
Immediately forward calls. Forwarding to voicemail can be selected as an option.
Do Not Disturb
·
82
Redirect all calls to voicemail if available or otherwise to busy tone.
· Do not disturb exception numbers can be used to allow calls from specific numbers to ignore do not disturb.
Twinning
·
84
Twinning is a process whereby you can have your calls ring at two different phones. You can answer calls at either
phone. There are two variants of twinning, internal twinning which uses two internal extensions and mobile
twinning which twins your internal extension with an external number.
Method
Follow Me Follow Me To
Follow Me Here
Forward Forward on Busy
Forward on No Answer
Forward Unconditional
Do Not Disturb
Twinning
9600 Series Phone User Guide
IP Office
Calls Redirected
Internal External
Destination
Group Internal External Voicemail
Page 74
Issue 03e (28 March 2011)