Avaya 9608 Quick Reference
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Avaya 9608/9608G/9611G IP Deskphones
SIP Quick Reference
Icons
Icons on the deskphone
The following table lists the icons used in the 9608 and
9608G IP deskphones.
Icon
Description
Missed call on your phone.
Incoming call; indicates you have
answered this call.
Outgoing call; indicates you have made
this call.
EC500 is activated.
Incoming call is alerting.
Call is active.
Call is on hold.
Conference is active.
Conference is on hold.
Use the Right or Left navigation arrow
for additional pages/screens/options.
Scroll left for other options.
Scroll right for other options.
Scroll up or down when there is more
information than can display in the
application area.
The call in progress is muted.
Pressing - on the Volume button
continuously causes the ringer volume
Icon
Release 7.1.7
Issue 1
October 2019
©
2019, Avaya Inc.
All Rights Reserved.
Icon
Table continues...
Description
to turn off. To reinstate volume, press +
on the Volume button.
Icon indicating the deskphone is not
connected to its network and is
operating in "failover" mode. Some
features might not be available or work
correctly. See the topic Limited access
during failover for information.
If this icon displays in the appearance
line, the icon indicates that the phone
has encountered a failure and has
preserved the media session until the
near user hangs up.
You have designated this contact or
feature as a "favorite."
Indicates that the Send All Calls feature
is on.
Indicates that the call is using a
wideband codec for excellent quality
voice call.
Indicates a low network performance or
presence of local network issues that
might result in lower call quality.
Indicates that the user enabled the
LNCC feature. The LNCC feature
changes the Multiple Call Appearance
deskphone to a Single Call Appearance
deskphone.
Indicates that the SLA Mon
agent has
taken control of the deskphone.
Indicates that the call is being recorded
for SLA Mon
.
Description
Microphone is muted.
Missed call on your phone.
Incoming call; indicates you have
answered this call.
Outgoing call; indicates you have
made this call.
The deskphone has activated the
EC500 feature.
Table continues...
Icon
Description
Incoming call is alerting.
Call is active.
Call is on hold.
Conference is active.
Conference is on hold.
Use the Right or Left navigation
arrow to see more pages/
screens/options.
Scroll left for other options.
Scroll right for other options.
Scroll up or down when the
application area has more
information than it can display.
Pressing - on the Volume button
continuously causes the volume
to turn off. To reinstate volume,
press + on the Volume button.
Team icon indicating this team
member is available.
Team icon indicating this team
member is busy on a call and
unavailable.
Team icon indicating this team
member is not on a call, but is
forwarding incoming calls.
Team icon indicating this team
member is busy on a call and is
forwarding incoming calls.
Table continues...
1

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Summary of Contents for Avaya 9608

  • Page 1 "favorite." Icons on the deskphone Scroll left for other options. Indicates that the Send All Calls feature The following table lists the icons used in the 9608 and Scroll right for other options. is on. 9608G IP deskphones.
  • Page 2 Indicates the number of bridged already on a call, the caller gets want to calls. the busy tone. communicate. ™ Indicates that the SLA Mon Table continues… agent has taken control of the deskphone. Presence icons for 9608/9608G Table continues…...
  • Page 3: Transferring A Call

    Select the precedence level on the Answering and calling Precedence Selection screen. c. Dial the desired extension. Handling calls and conferences using MLPP icons for 9608/9608G Tip: Multiple Device Access You can also select redial softkey Icon Name...
  • Page 4: Call Pickup Group

    Phone • Unanswered transfers might return to your Screen on Ringing option to Yes. ® • In the Avaya Aura environment, if the phone as a recalled transfer. In this case, you administrator enables the Transfer on Hang-up...
  • Page 5: Bridged Calls

    Start a call. 2. Scroll to Call Pickup and press Select or the Call forwarding corresponding line button. 1. During a call, on the Phone screen, press More > Conf. Bridged calls Activating Send All Calls The phone puts the existing call on hold. When Send All Calls (SAC) feature is on, your incoming 2.
  • Page 6: Activating Ec500 For Simultaneous Ringing On Multiple Phones

    The call remains active on your phone, so you can 2. Use the dialpad to type the name that you want to Changing the language switch back to your phone at any time. search. 1. Press Main menu. If you set up your contacts in the Last Name and First Contacts 2.
  • Page 7: Reviewing Your Appointments

    4. Press Save. L100 Series Headsets. 1. On the Phone screen, scroll to choose Applications > Calendar. 1. Press Avaya Menu. The phone displays the appointments in the start-time 2. Scroll to Options & Settings, and press Select. order. 3. Scroll to Advanced Options, and press Select.

This manual is also suitable for:

9608g9611g

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