Managing External Contacts - Avaya 960 Series User Manual

10. Contacts/Directory
This menu is accessed by pressing the
use for making calls.
The directory includes names stored for use by all users, names stored for use by just you and the name and numbers of
all the other users and groups on the phone system.
The contacts shown in the directory come from a number of sources.
· Personal Directory Contacts
These contacts are stored by the telephone system as part of your user settings.
· They are displayed on the phone while you are using it. If you hot desk to another phone that also stores your
contacts on the system, your personal contacts move with you.
· You can have up to 100 personal directory entries
Note: While each user is allowed up to 100 personal directory entries, the total capacity of the system may
limit the addition of further personal directory entries for all users.
· The system administrator can add, edit and delete your personal directory entries.
· The system administrator can also set users and hunt groups as Ex Directory. Those users and hunt groups
are then not included in the directory.
· User Contacts
These contacts list all
Network of IP Office telephone systems, it includes users on the other systems.
· Group Contacts
These contacts list all the hunt groups on the telephone system. If your system is part of a Small Community
Network of IP Office telephone systems, it includes those hunt groups that the system administrator has
configured to be advertised across the network.
· External Contacts
These contacts are viewable and useable by all phone users. These are two types of external contacts:
· Some external contacts are entered into the telephone system configuration by the system administrator.
· Other external contacts are those imported by the telephone system from other directory sources.
Note: If you have been configured as a system phone user by the system administrator, then you can also add, edit and
delete some external directory contacts.

10.1 Managing External Contacts

If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete
some external directory contacts.
· This only applies to external directory contacts entered locally into configuration of the telephone system to which
you are logged in.
· External directory contacts imported by the system from other sources cannot be edited. However, if a local entry
is created with the same name or number as an imported entry, the imported entry is discarded in favour of the
local one.
9600 Series User Guide
IP Office 9.0
CONTACTS key. It is used to display names and numbers that you can then
[3] the other users on the telephone system. If your system is part of a Small Community
[2] that you can add, edit and delete through the phone.
[1]
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Issue 08b (10 April 2014)