Dropping/Muting Parties; Holding A Conference Call; Transferring Calls Using Conference - Avaya IP Office 960 Seris User Manual

8.4 Dropping/Muting Parties

You can drop parties from a conference call, including yourself. You can also mute other parties.
1. While connected to a conference call, if you press the Details key, the conference details menu is displayed.
2. You can then perform the following actions:
· To scroll through the list of callers in the conference, use the
· To drop a caller from the conference, highlight them and press Drop.
· To mute a caller, highlight them and press Mute. Repeat this to unmute them.
· To return to the call display, press the Back soft key.
Note
1. If you are the only internal user in the conference, depending on your telephone systems configuration, dropping
yourself from the conference may end it. Consult your system administrator for details.

8.5 Holding a Conference Call

Using the Hold soft key you can put a conference call on hold in the same way as you can for a normal call. The
appearance key for the conference call will show a fast flashing red lamp.
To take the conference call off hold, press the appearance key.
Important - Holding Conference Calls
You can hold a conference call in the same way as holding a normal call. Holding the conference call does not affect the
other conference parties who can continue talking. You will also still be listed as a member of the conference call in the
conference details.
· Warning: This only applies to conference calls hosted by your own telephone system. Holding your call to a
conference hosted on another telephone system may cause that conference to hear your system's music on hold.

8.6 Transferring Calls Using Conference

When you already have a call on hold and a call connected, you can connect them by starting a conference. Press the
Conf soft key. Your current call and the held call will be connected. You can now
Note
1. If you are the only internal user in the conference, depending on your telephone systems configuration, dropping
yourself from the conference may end it. Consult your system administrator for details.
9600 Series Phone User Guide
IP Office
Conference Calls: Dropping/Muting Parties
up and down arrow keys.
drop yourself from the conference.
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Issue 03e (28 March 2011)
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