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Figure 61
188
SAN32M-2 Installation and Service Manual
NOTE: An optional full-volatility feature is often required at military sites
that process classified data. If the feature is enabled through a PFE key, a
memory dump file (that may include classified Fibre Channel frames) is not
included as part of the data collection procedure.
To collect maintenance data:
1. At the Element Manager application (management server), select
Data Collection from the Maintenance menu. The Save Data
Collection dialog box displays
Save Data Collection dialog box
2. Remove the backup CD from the management server's compact
disk-rewritable (CD-RW) drive and insert a blank rewritable CD.
3. At the Save Data Collection dialog box, select the compact disc
drive (D:\) from the Look in drop-down menu, type a descriptive
name for the collected maintenance data in the File name field,
then click Save.
4. The Data Collection dialog box displays with a progress bar that
shows percent completion of the data collection process. When
the process reaches 100%, the Cancel button changes to a Close
Button.
5. Click Close to close the dialog box.
6. Remove the CD with the newly-collected maintenance data from
the management server's CD-RW drive. Return the CD with the
failed CRU to support personnel for failure analysis.
7. To ensure the backup application operates normally, replace the
original backup CD in the management server's CD-RW drive.
(Figure
61).
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