Using The 3Com Dos Diagnostics Program - 3Com EtherLink 3C985B-SX User Manual

72 C
HAPTER
7 Use the pull-down menu to select whether you can
reproduce the problem.
8 Click Next to display the Save window.
9 Click Finish to save the report as an ASCII text file.
You can click Back to edit the previous windows. After
saving, you can:
I
I
10 Click OK.
The General window appears.
11 To exit the program, click Cancel.

Using the 3Com DOS Diagnostics Program

The DOS Configuration and Diagnostics Program includes
the diagnostic tests summarized in
passes the Group 1 and Group 3 tests, hardware failure
is ruled out. If a problem remains, look at cabling, the
connected switch, software, and other issues that affect
network functionality.
Table 6 DOS Diagnostic Tests
Test
Group 1
Group 2
Group 3
You can run the DOS diagnostics program after installing
the NIC, any time you suspect a fault.
5: D
IAGNOSTICS AND
E-mail the report to 3Com.
View the report: click View Report.
Description
These tests check the physical components, circuitry,
and connectors on the NIC.
These tests check the integrity of the on-board circuitry
and the on-board transceiver and cable connectors.
The Group 3 tests verify the ability of the NIC to send
and receive data on the network. To run these tests,
you need two PCs with NICs installed.
T
ROUBLESHOOTING
Table 6. If the NIC