3Com 3C509B-TPC User Manual
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3Com 3C509B-TPC User Manual

Network interface card
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Summary of Contents for 3Com 3C509B-TPC

  • Page 1 (217) 352-9330 | Click HERE Find the HP / 3Com 3C509B-TPO at our website:...
  • Page 2 EtherLink III ISA ® Network Interface Card User Guide A member of the 3Com EtherLink III family of network interface cards http://www.3com.com/ Part No. 09-1310-000 Published January 1998 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 3 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

  • Page 4: Table Of Contents

    Book Page iii Friday, June 11, 1999 3:02 PM ONTENTS BOUT UIDE How to Use This Guide Conventions ETWORK NTERFACE NSTALLATION Network Interface Card Overview Before You Begin Installing the NIC Connecting to the Network Link LED ETUP FOR USTOM NSTALLATION Selecting the Type of Installation Express Installation...
  • Page 5 Book Page iv Friday, June 11, 1999 3:02 PM Configuring TCP/IP Under Windows 95 To Obtain an IP Address Automatically To Specify an IP Address Manually Configuring DNS To Obtain a DNS Address Automatically To Specify a DNS Address Manually Identifying Your PC on the Network 3-10 Configuring DynamicAccess Software...
  • Page 6 Installing Multiple NICs in a Windows NT PC Installing the First NIC Installing Subsequent NICs Windows 95 and Windows NT Troubleshooting Diagnostic Testing Under Windows 95 and Windows NT Starting the 3Com NIC Diagnostics Program Running Tests NIC Test Network Test Uninstalling the NIC...
  • Page 7 UPPORT Support from Your Network Supplier Online Technical Services World Wide Web Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3ComFacts Automated Fax Service Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 8 Book Page vii Friday, June 11, 1999 3:02 PM NDEX ORPORATION IMITED ARRANTY FCC C LASS TATEMENT FCC D ECLARATION OF ONFORMITY NDUSTRY ANADA LASS MISSION OMPLIANCE TATEMENT VIS DE CONFORMITÉ À LA RÉGLEMENTATION ’I NDUSTRIE ANADA OFTWARE ICENSE GREEMENT Artisan Technology Group - Quality Instrumentation ...
  • Page 9 Book Page viii Friday, June 11, 1999 3:02 PM viii Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 10 3C509B Network Interface Cards Installing the 3C509B NIC Connecting to the RJ-45 Port on the 3C509B NIC Connecting to the BNC Port on the 3C509B-TPC NIC Connecting to the AUI Port on the 3C509B-COMBO NIC Windows 95 NIC Installation Overview Preinstallation Software Screen non–Plug and Play BIOS Detected Screen...
  • Page 11 Book Page x Friday, June 11, 1999 3:02 PM 3-17 System Settings Change Dialog Box 3-16 3-18 Adapters Tab of the Network Screen 3-17 3-19 Microsoft TCP/IP Properties Screen 3-18 Main Menu of the DOS Installation Program NIC Configuration Screen Assembling a Loopback Plug RJ-45 Connector Pin Assignments PACE Additional Ranges Tab...
  • Page 12 NIC LED Interpretation NetWare NLMs Network Driver Text File Names Option Settings 3Com NIC Diagnostics Program Tab Screens Diagnostic Programs AUI Connector Pin Assignments Supported Cable Types Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 13 Book Page xii Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 14: About This Guide

    NIC version and installation information Chapter 1 Windows 95 and Windows NT NIC installation setup information Chapter 2 3Com Installation Wizard Chapter 3 Windows 3.x procedures for installing and configuring the NIC Chapter 4 Windows 95 and Windows NT troubleshooting Chapter 5 Windows 3.x troubleshooting...

  • Page 15: Conventions

    Book Page 2 Friday, June 11, 1999 3:02 PM BOUT UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Alerts you to... Information note Important features or instructions Caution Risk of personal safety, system damage, or loss of data Warning...

  • Page 16: Network Interface Card Installation

    NIC to an Ethernet network. Network Interface Card Overview ® ® The four versions of the 3Com EtherLink III ISA 3C509B NICs are shown in Figure 1-1. These NICs connect your ISA or EISA PC to an Ethernet network using up to three different types of media.

  • Page 17: Before You Begin

    EtherLink III ISA NIC (3C509B) EtherLink III ISA Network Interface Card User Guide (this guide) EtherLink III ISA Network Interface Card Quick Guide 3Com 3C509B EtherDisk diskettes 1 and 2 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 18: Installing The Nic

    PC until you have run the Windows 95 preinstallation procedure described in Chapter 2. If you do not run the preinstallation procedure, Windows will install the default driver and the 3Com NIC Diagnostics program will not be installed on your hard disk.
  • Page 19 Book Page 4 Friday, June 11, 1999 3:02 PM 1: N HAPTER ETWORK NTERFACE NSTALLATION 3 Locate an available ISA or EISA slot and remove the screw from the corresponding backplate (Figure 1-2). Save the screw. Some PCs have both ISA and PCI slots. Make sure that you install the EtherLink III ISA NIC in either an ISA or an EISA slot.

  • Page 20: Connecting To The Network

    Book Page 5 Friday, June 11, 1999 3:02 PM Connecting to the Network Connecting to the Network This section describes how to connect the 3C509B NIC to an Ethernet network using an RJ-45, BNC, or AUI port. Each 3C509B NIC provides different network ports, as shown in Figure 1-1. When you first install the NIC and power on the PC, the LED on the NIC backplate lights, but the link is not active.

  • Page 21: Connecting To The Bnc Port On The 3C509B-Tpc Nic

    ETWORK NTERFACE NSTALLATION Follow these steps to connect the BNC port on the 3C509B-TPC and COMBO NICs to the network: 1 Connect the BNC connector on the thin Ethernet coaxial cable to the BNC port on the NIC. See Figure 1-4.

  • Page 22: Link Led

    Book Page 7 Friday, June 11, 1999 3:02 PM Link LED 2 Connect the thick Ethernet coaxial cable to the AUI port on the NIC. This connector will only attach one way. Orient the AUI connector to match the AUI port on the NIC. 3 Move the slide latch up to the closed position to lock the AUI connector in place.
  • Page 23 Book Page 8 Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 24: Setup For Custom Installation

    NSTALLATION This chapter describes how to set up your Windows 95 or Windows NT PC so that you can use the 3Com Installation Wizard to install and configure a 3C509B NIC. If you are running Windows 95, you must first determine if a Plug and Play BIOS is installed in your PC.

  • Page 25: Multiple Nic Installations

    This section describes how to set up your Windows 95 environment to install and configure the 3C509B NIC using the 3Com Installation Wizard Custom installation option. This section includes procedures for PCs with or without a Plug and Play BIOS.
  • Page 26 Chapter 2 Windows 95 Wizard detects the NIC Install NIC User guide software and Chapter 3 configure the NIC 3Com Installation Wizard User guide Select the type Chapter 2 of installation Express installation Quick guide User guide Custom installation Chapter 3 Figure 2-1 Windows 95 NIC Installation Overview Artisan Technology Group - Quality Instrumentation ...

  • Page 27: Performing The Preinstallation Procedure

    Preinstallation is important for proper setup of your Windows 95 system environment. You must perform this procedure to ensure that the latest NIC driver and the 3Com NIC Diagnostics (a Windows-based program) can be successfully installed. Follow these steps to perform the preinstallation procedure: 1 Turn the power on and boot Windows 95.

  • Page 28: Configuring The Nic In A Plug And Play Pc

    Windows 95 Setup Figure 2-3 non–Plug and Play BIOS Detected Screen To install the NIC using the 3Com Installation Wizard Express installation option, see the EtherLink III ISA Network Interface Card Quick Guide that shipped with the 3C509B NIC. To set up the NIC for installation using the 3Com Installation Wizard Custom installation option, go to the next section.
  • Page 29 9 If it is not already displayed in the Copy files from entry box, type: 10 Click OK. The 3Com Installation Wizard starts. Go to Chapter 3. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 30: Disabling Plug And Play On The Nic

    Book Page 7 Friday, June 11, 1999 3:02 PM Windows 95 Setup Disabling Plug and Play on the NIC If your Windows 95 PC does not support Plug and Play, you must disable Plug and Play on the NIC before you can install the NIC software.

  • Page 31: Configuring The Nic

    Book Page 8 Friday, June 11, 1999 3:02 PM 2: S HAPTER ETUP FOR USTOM NSTALLATION Configuring the NIC This section describes the procedure to install NIC software and configure the NIC when Plug and Play has been disabled on the NIC.

  • Page 32: Select Device Screen

    7 Click OK. The Select Device screen shown in Figure 2-9 appears, with 3Com EtherLink III ISA (3C509/3C509b) in ISA mode selected. Figure 2-9 Select Device Screen 8 Click OK. Windows 95 copies the required files and updates the driver database.

  • Page 33: Windows Nt Setup

    If this address is assigned to a hardware device in your PC, contact your network administrator before continuing. The next step is to use the 3Com Installation Wizard to install NIC software and configure the NIC. Go to Chapter 3.
  • Page 34 Networking Microsoft Networking installed? Install NIC User guide software and Chapter 3 configure the NIC 3Com Installation Wizard User guide Custom installation Chapter 3 User guide Configure TCP/IP Chapter 3 Figure 2-11 Windows NT NIC Installation Overview Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 35 Windows NT Setup copies the required files to your hard disk. The 3Com Installation Wizard starts. The next step is to use the 3Com Installation Wizard to install the NIC software and configure the 3C509B NIC. Go to Chapter 3.

  • Page 36: Om Installation Wizard

    In the last step of the Windows NT setup procedure in Chapter 2, clicking OK starts the 3Com Installation Wizard. The first 3Com Installation Wizard screen is shown in Figure 3-1. Figure 3-1 Selecting Custom Installation Screen Follow these steps to perform a Custom installation: 1 Select the Custom Installation radio button, shown in Figure 3-1.

  • Page 37: Configuring The Nic

    Book Page 2 Friday, June 11, 1999 3:02 PM 3: 3C HAPTER NSTALLATION IZARD Configuring the NIC The NIC Configuration Settings screen appears, as shown in Figure 3-2. The list box displays recommended configuration settings for the NIC. You can either accept the recommended settings or change one or more to suit your operating environment.

  • Page 38: To Modify Configuration Settings

    Book Page 3 Friday, June 11, 1999 3:02 PM Testing the NIC and the Network Connection To Modify Configuration Settings Follow these steps to change configuration settings in a Windows 95 non–Plug and Play PC: 1 Under Network Parameter, select I/O Base Address. 2 In the Set Value selection box, click the scroll arrow to select the I/O range setting that you wrote down in “Configuring the NIC”...

  • Page 39: Network Connection Test Screen

    Book Page 4 Friday, June 11, 1999 3:02 PM 3: 3C HAPTER NSTALLATION IZARD Follow these steps to test the NIC: 1 Click Perform NIC Test. While the test is running, a progress bar indicates test progress. If a test fails, a message indicates the error type. Click the Help button in the error message screen to obtain more information.

  • Page 40: Installing Tcp/Ip Under Windows 95

    Book Page 5 Friday, June 11, 1999 3:02 PM Installing TCP/IP Under Windows 95 Installing TCP/IP Under Windows 95 Installing and configuring TCP/IP is optional. If you want to access the Internet, you must install and configure TCP/IP. Figure 3-5 TCP/IP Inquiry Screen To Not Install TCP/IP Follow these steps if you do not want to install TCP/IP: 1 Select the No radio button.

  • Page 41: Configuring Tcp/Ip Under Windows 95

    Book Page 6 Friday, June 11, 1999 3:02 PM 3: 3C HAPTER NSTALLATION IZARD Figure 3-6 TCP/IP Configuration Screen Configuring TCP/IP Under Windows 95 There are two ways to assign an IP address. You can obtain an IP address automatically or specify an IP address manually. Your network administrator will specify which method to use, and if required, provide an IP address for you to use.

  • Page 42: To Specify An Ip Address Manually

    Book Page 7 Friday, June 11, 1999 3:02 PM Configuring TCP/IP Under Windows 95 To Specify an IP Address Manually Follow these steps to specify an IP address manually: 1 Select the Specify an IP address manually radio button. 2 Click Next. The Specify an IP Address screen appears, as shown in Figure 3-7.

  • Page 43: Configuring Dns

    Book Page 8 Friday, June 11, 1999 3:02 PM 3: 3C HAPTER NSTALLATION IZARD Configuring DNS Dynamic Name Server (DNS) converts a World Wide Web URL to an actual IP address. You can configure DNS either automatically or manually depending on how your network is set up. When you click Next in the previous section, the DNS Configuration screen appears, as shown in Figure 3-8.

  • Page 44: To Specify A Dns Address Manually

    Book Page 9 Friday, June 11, 1999 3:02 PM Configuring DNS To Specify a DNS Address Manually Follow these steps to specify a DNS address manually: 1 Select the Specify DNS manually radio button if you are using a permanent DNS address. See Figure 3-9. Figure 3-9 Specifying a DNS Address Screen If DNS has been previously configured on your PC, the fields on this screen may already be filled in.

  • Page 45: Identifying Your Pc On The Network

    Book Page 10 Friday, June 11, 1999 3:02 PM 3-10 3: 3C HAPTER NSTALLATION IZARD Identifying Your PC on the Network When you click Next in the previous section, the Network Identification screen appears, as shown in Figure 3-10. This screen enables you to identify your PC on the network.

  • Page 46: Configuring Dynamicaccess Software

    Book Page 11 Friday, June 11, 1999 3:02 PM Configuring DynamicAccess Software 3-11 Configuring DynamicAccess Software The DynamicAccess feature set optimizes network performance. DynamicAccess software includes PACE Interactive Access technology, dRMON (distributed RMON) support, Efficient Multicast Control, and PACE real-time and multimedia application support.

  • Page 47: To Configure Dynamicaccess Software

    To Configure DynamicAccess Software Follow these steps if you want to configure DynamicAccess software: 1 Double-click the 3Com PACE Config icon shown in Figure 3-11. The PACE Support Setup screen appears, as shown in Figure 3-12. Figure 3-12 PACE Support Setup Screen 2 Select the Enable PACE Support radio button.

  • Page 48: Repeating A Previous Installation

    Book Page 13 Friday, June 11, 1999 3:02 PM Repeating a Previous Installation 3-13 Repeating a Previous Installation You can save the configuration settings and test options that you selected during this installation for use in future installations. Saving settings is optional. When you click Next in the previous section, the Repeat Last Installation screen appears, as shown in Figure 3-13.

  • Page 49: To Save Installation Settings

    Book Page 14 Friday, June 11, 1999 3:02 PM 3-14 3: 3C HAPTER NSTALLATION IZARD To Save Installation Settings Follow these steps to save these configuration settings for future installations: 1 Select the Yes radio button, and then click Next. The Confirm Installation Settings screen appears, as shown in Figure 3-14.
  • Page 50 Book Page 15 Friday, June 11, 1999 3:02 PM Repeating a Previous Installation 3-15 3 Enter the path for the EtherDisk diskette that you are using. This installation diskette is first copied to a temporary directory, and then that file is copied to the drive that you indicate. If you are saving to a diskette, insert a blank, formatted diskette in drive A.

  • Page 51: Completing The Installation And Configuration

    You have successfully installed and configured the NIC under Windows 95. The 3Com NIC Diagnostics program icon appears in the taskbar tray. To start the program, double-click the tray icon. To disable the tray icon, right-click the icon and select Disable Tray Icon. See Chapter 5 for more information about the 3Com tray icon.

  • Page 52: Windows Nt

    Windows NT after you close the 3Com Installation Wizard. Clicking Finish on the Installation Complete screen closes the 3Com Installation Wizard. Windows NT then displays the Adapters tab of the Network screen, as shown in Figure 3-18. Figure 3-18 Adapters Tab of the Network Screen The next step is to install and configure TCP/IP in Windows NT...
  • Page 53 Book Page 18 Friday, June 11, 1999 3:02 PM 3-18 3: 3C HAPTER NSTALLATION IZARD Figure 3-19 Microsoft TCP/IP Properties Screen 2 Choose a method to configure TCP/IP. There are two ways to assign an IP address. You can obtain an IP address automatically or specify an IP address manually.
  • Page 54 Book Page 19 Friday, June 11, 1999 3:02 PM Completing the Installation and Configuration 3-19 To specify an IP address manually—Follow these steps to install and configure TCP/IP manually: a Select the Specify an IP address radio button. b Enter the IP address, subnet mask address, and default gateway address in their respective entry fields.
  • Page 55 Book Page 20 Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 56: Software Installation And Configuration Under Windows 3

    Book Page 1 Friday, June 11, 1999 3:02 PM OFTWARE NSTALLATION ONFIGURATION NDER INDOWS This chapter describes how to install NIC software and configure the NIC under DOS, Windows 3.1, or Windows for Workgroups. If your PC is running Windows 95 or Windows NT, go to Chapter 2 and Chapter 3.
  • Page 57 Auto Install and Config for NetWare (Autolink) Driver Installation and Update ... Configuration and Diagnostic Program Release Notes This option displays a directory of help on relevant topics (C) Copyright 1993, 3Com Corporation. All Rights Reserved. [ENTER]=Execute Function ]=Scroll ↑↓ [F1]=Help [ESC]=<Cancel>...

  • Page 58: Obtaining Netware Loadable Modules

    Book Page 3 Friday, June 11, 1999 3:02 PM Installing Other Supported Network Drivers Obtaining NetWare Loadable Modules You can obtain current NetWare Loadable Modules (NLMs) for the NetWare servers listed in Table 4-1 from the Novell Web site, www.support.novell.com. Table 4-1 NetWare NLMs NetWare Server NLM Name...

  • Page 59: Removing Nic Software

    Book Page 4 Friday, June 11, 1999 3:02 PM 4: S HAPTER OFTWARE NSTALLATION AND ONFIGURATION NDER INDOWS Table 4-2 Network Driver Text File Names (continued) Network Operating System Text File Name Network Driver Name Windows 95 NDIS 2 16-bit W95NDIS2.TXT ELNK3.DOS network driver...

  • Page 60: Reconfiguring The Nic

    Book Page 5 Friday, June 11, 1999 3:02 PM Reconfiguring the NIC Configuration and Diagnostic Program Version 3.2 Quit Install Test View Select F1=Help NIC Configuration EtherLink III NIC Configuration I/O Base Address 300h Interrupt Request Level Boot PROM Transceiver Type On-board TP (RJ-45) Network Driver Optimization Windows or OS/2 Client...

  • Page 61: Changing Nic Configuration From Isa To Eisa

    EtherDisk diskette 2, press Enter, and select the appropriate file: For the 3C509B-COMBO NIC, select: !TCM5094.CFG. For the 3C509B-TP NIC, select: !TCM5090.CFG. For the 3C509B-TPO NIC, select: !TCM5095.CFG. For the 3C509B-TPC NIC, select: !TCM5098.CFG. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 62: Changing Nic Configuration From Eisa To Isa

    Book Page 7 Friday, June 11, 1999 3:02 PM Reconfiguring the NIC If you are prompted for the wrong !TCM file: a Turn the power off and remove the NIC. b Clean the edge connectors on the NIC. c Reinsert the NIC in the slot. Make sure the NIC is fully seated in the slot.

  • Page 63: Changing Configuration Settings

    Book Page 8 Friday, June 11, 1999 3:02 PM 4: S HAPTER OFTWARE NSTALLATION AND ONFIGURATION NDER INDOWS Changing Configuration Settings Figure 4-2, the NIC Configuration screen, shows the current configuration settings for the installed NIC. You can change the default settings to: Disable Plug and Play Use a boot PROM...
  • Page 64 Book Page 9 Friday, June 11, 1999 3:02 PM Changing Configuration Settings Follow these steps to change the configuration settings: 1 Run the installation program described in “Configuring the NIC” earlier in this chapter. 2 From the main menu (see Figure 4-1), select Configuration and Diagnostic Program.
  • Page 65 Book Page 10 Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 66: Windows And Windows Nt Troubleshooting

    Book Page 1 Friday, June 11, 1999 3:02 PM INDOWS INDOWS ROUBLESHOOTING This chapter explains how to isolate and solve problems that may occur when you install the 3C509B NIC in a PC running Windows 95 or Windows NT. Checklist If you experience problems installing the NIC, first check these items: Check the NIC LED, as described in “Link LED”...

  • Page 67: Changing The I/O Base Address Or The Interrupt Request Level

    Control Panel icon, and then double-click the System icon. The System Properties window is displayed. 2 Select the Device Manager tab, double-click Network adapters, and then double-click 3Com EtherLink III ISA Adapter. 3 Select the Resources tab. 4 Depending on the type of conflict that you have, select either Input/Output Range or Interrupt Request.

  • Page 68: Windows Nt

    I/O base address in a Windows NT PC: 1 Double-click the 3Com icon in the taskbar tray. The General tab of the 3Com NIC Diagnostics program appears. 2 Select the Configuration tab. 3 Select the resource (I/O base address or interrupt request level) that you want to change in the Network Parameter column of the list box.

  • Page 69: Installing Multiple Nics In A Windows Nt Pc

    Installing Multiple NICs in a Windows NT PC If you are installing multiple 3C509B NICs in a Windows NT 4.0 PC, you cannot use the 3Com Installation Wizard to install the NICs. Use the following procedure to ensure that the NICs maintain separate resource assignments and are installed free of conflicts.

  • Page 70: Installing Subsequent Nics

    Installing Multiple NICs in a Windows NT PC 11 Click Close. The Microsoft TCP/IP Properties screen appears. 12 From the Adapter box, select 3Com EtherLink III 3C509 ISA Adapter, select a method of assigning the TCP/IP address, and then click OK.

  • Page 71: Windows 95 And Windows Nt Troubleshooting

    A comprehensive section on troubleshooting tips and techniques is provided in the online Help. To access the online Help, double-click the 3Com icon in the taskbar tray, go to the Support tab of the 3Com NIC Diagnostics program, and click Release Notes.
  • Page 72 The Statistics tab provides network traffic information that is updated by the NIC driver several times a minute. Diagnostics The Diagnostics tab provides access to the 3Com NIC Diagnostics program that lets you test the 3C509B NIC or change configuration settings.

  • Page 73: Running Tests

    To run the test continuously, select the Continuous check box. 3 Click Close. Uninstalling the NIC If you have problems installing NIC software, allow the 3Com Installation Wizard to finish. The installation cannot be canceled once it is started. CAUTION: Before attempting to reinstall 3Com NIC installation software, you must first perform the uninstallation process.

  • Page 74: Reinstalling Nic Software

    For Windows 95—On the Configuration tab, select the 3Com EtherLink III ISA NIC. For Windows NT—On the Configuration tab, select Network adapters, and then select the 3Com EtherLink III ISA NIC. 3 Click Remove. 4 Click OK. The System Settings Change screen appears, prompting you to restart your PC.

  • Page 75: Performing Automated Installations

    file that contains the saved configuration settings that you want to use to reinstall the NIC. 2 Click OK. The 3Com Installation Wizard starts and displays the first screen. 3 Click Install. 3Com Installation Wizard screens appear sequentially, displaying the settings saved in the original installation.

  • Page 76: Windows 3. X Troubleshooting

    Book Page 1 Friday, June 11, 1999 3:02 PM INDOWS ROUBLESHOOTING This chapter explains how to isolate and solve problems that may occur when you install the 3C509B NIC in a PC running DOS, Windows 3.1, or Windows for Workgroups. Checklist If you experience problems installing the NIC, first check these items:...

  • Page 77: Starting The Dos Configuration And Diagnostic Program

    The Group 1 tests check the physical components, connectors, and circuitry on the NIC. The Group 2 Network Loopback Test (for the 3C509B-TPC and COMBO NICs only) checks to see if the NIC can transmit and receive data through the coaxial transceiver.

  • Page 78: Running The Group 2 Test

    Running the Group 2 Test The Group 2 test is the Network Loopback Test. It tests whether the 3C509B-COMBO and 3C509B-TPC NICs can transmit and receive data over thin Ethernet coaxial wire. This test requires either installing a loopback plug at the transceiver connection on the NIC or running the test on an idle network.

  • Page 79: Starting The Group 2 Test

    CAUTION: Do not use an active network to run the Group 3 test. To run the Group 3 test on the network, you need a second PC to serve as an echo server, and it must have a 3Com NIC installed. The echo server receives packets from and echoes packets back to the NIC being tested.

  • Page 80: Starting The Group 3 Test

    ® 3C503.EXE EtherLink II or II TP, EtherLink II/16 or II/16 TP 3C505.EXE EtherLink Plus ® 3C507.EXE EtherLink 16 or EtherLink 16 TP 3C508CFG.EXE 3Com Red 3C5X9CFG.EXE EtherLink III family 3C523.EXE EtherLink/MC 3C523TP.EXE EtherLink/MC TP 3C527.EXE EtherLink/MC 32 3C59XCFG.EXE EtherLink III EISA/PCI bus master family (including Fast EtherLink NIC running at 10 Mbps) 3C90XCFG.EXE...

  • Page 81: Getting Help If A Test Fails

    Book Page 6 Friday, June 11, 1999 3:02 PM 6: W HAPTER INDOWS ROUBLESHOOTING Getting Help If a Test Fails If a diagnostic test fails, the NIC may not be defective. The problem may be incorrect configuration settings, settings that conflict with other NICs, or improper installation.

  • Page 82: Specifications

    Ethernet IEEE 802.3i 10BASE-T 3C509B-TPO industry standard for a 10 Mbps baseband CSMA/CD local area network 3C509B-COMBO IEEE 802.3i 10BASE-T and 3C509B-TPC Ethernet IEEE 802.3 industry standard for a 10 Mbps CSMA/CD local area network Physical Dimensions Length: 155.956 mm (6.14 in) Height: 100.330 mm (3.95 in)

  • Page 83: Rj-45 Connector Pin Assignments

    Book Page 2 Friday, June 11, 1999 3:02 PM A: S PPENDIX PECIFICATIONS RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignments. RD- 6 RD+ 3 TD- 2 TD+ 1 Figure A-1 RJ-45 Connector Pin Assignments AUI Connector Pin Assignments Table A-1 lists the pin assignments for the AUI (attachment unit interface) connector.

  • Page 84: Cable Specifications

    3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment. Examples of supported cable types are shown in Table A-2.
  • Page 85 Book Page 4 Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...

  • Page 86: Additional Ranges Tab

    This appendix describes PACE advanced features and how to use them. Additional Ranges Tab The Additional Ranges tab of the 3Com PACE Support Setup screen allows you to add information for PACE-supported applications that are not listed in the list box on the Supported Applications tab.

  • Page 87: Advanced Options Tab

    Do one of the following: To change advanced values, click Advanced Options to display the Advanced Options tab on the 3Com PACE Support Setup screen shown in Figure B-2. If you do not want to change advanced values, click OK to return to the 3Com PACE Support Setup screen.

  • Page 88: Fifo Packet Threshold

    Book Page 3 Friday, June 11, 1999 3:02 PM Advanced Options Tab The following advanced values can be modified to regulate PACE traffic on the network. FIFO Packet Threshold Controls the number of non-PACE packets that the network driver allows in the FIFO ahead of PACE packets. A smaller number decreases the time between PACE packets, but it can also decrease performance.

  • Page 89: Disable Switch Packet Prioritization

    EATURES Disable Switch Packet Prioritization This option disables modification of Ethernet packets used for prioritization of multimedia traffic within 3Com switch products. For example, disabling switch packet prioritization can sometimes alleviate the failure to make a multimedia connection between a PACE-enabled workstation and a non-PACE workstation.

  • Page 90: Troubleshooting Hubs With Crossover Cable

    Book Page 1 Friday, June 11, 1999 3:02 PM ROSSOVER ABLE ROUBLESHOOTING When you work with 10BASE-T cabling, concentrators, and NICs from different vendors, it is possible to connect everything but still have no communication between file servers and workstations. When there are several unknown variables, it is difficult to determine which component is failing.
  • Page 91 Book Page 2 Friday, June 11, 1999 3:02 PM C: C PPENDIX ROSSOVER ABLE ROUBLESHOOTING To make a crossover cable, connect TD+ to RD+ and TD– to RD–. The cable performs the crossover that is usually performed by the hub. Figure C-1 shows the pinouts for the crossover cable: 1 2 3 4 5 6 7 8 Straight-through Crossover...

  • Page 92: D Technical Support

    For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site as described below. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site...

  • Page 93: World Wide Web Site

    Access the latest networking information on 3Com Corporation’s World Wide Web site by entering our URL into your Internet browser: http://www.3com.com/ This service features the latest information about 3Com solutions and technologies, customer service and support, news about the company, NetAge ®...

  • Page 94: 3Comfacts Automated Fax Service

    3ComFacts Automated Fax Service 3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers:...
  • Page 95 Book Page 4 Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 96 Book Page 1 Friday, June 11, 1999 3:02 PM NDEX Windows 3.x 4-1 Numbers Windows 95 2-5 3C509B NIC specifications 1-2 Windows for Workgroups 4-1, 4-4 3Com Bulletin Board Service saving settings 3-15 (3ComBBS) D-2 TCP/IP 3-6, 3-17 3Com Installation Wizard 3-1 connectors 1-2 Custom installation 2-1...
  • Page 97 Book Page 2 Friday, June 11, 1999 3:02 PM NDEX EISA, reconfiguring to ISA 4-7 NetWare 4-1 Express installation 2-1 NLM files 4-3 network drivers 4-3 identifying PC on 3-10 interface A-1 fax service. See 3ComFacts testing the connection 3-4 network supplier support D-1 network test 5-8 gateway server 3-7...
  • Page 98 NIC software 5-9 network 3-3, 5-8 World Wide Web (WWW) D-2 network connection 3-4 NIC 3-3, 5-8 troubleshooting 3Com NIC Diagnostics 5-6 crossover cable C-1 DOS diagnostics 6-2 hubs with crossover cable C-1 initial 5-1, 6-1 resource conflicts 5-1 Windows 3.x 6-1...
  • Page 99 Book Page 4 Friday, June 11, 1999 3:02 PM Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
  • Page 100 ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Network interface cards...
  • Page 101 This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.
  • Page 102 The Software is licensed to be used on any workstation or any network server owned by or leased to you, provided that the Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and supporting documentation for each such workstation or network server on which the Software is used as permitted hereunder.
  • Page 103 TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.

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