3Com 3C990B-TX-M User Manual
  1. Manuals
  2. Brands
  3. 3Com Manuals
  4. Network Card
  5. 3C990B-TX-M
  6. User manual
3Com 3C990B-TX-M User Manual

3Com 3C990B-TX-M User Manual

10/100 pci network interface card with 3xp processor
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
10/100 PCI Network Interface Card
with 3XP Processor
3C990B-TX-M
3C990BSVR
10/100 Mbps PCI Client/Server
Network Interface Cards
http://www.3com.com
htt;://www.3com.com/productreg
09-1742-002
Published July 2001

User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 3C990B-TX-M and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for 3Com 3C990B-TX-M

Summary of Contents for 3Com 3C990B-TX-M

  • Page 1: User Guide

    User Guide 10/100 PCI Network Interface Card with 3XP Processor 3C990B-TX-M 3C990BSVR 10/100 Mbps PCI Client/Server Network Interface Cards http://www.3com.com htt;://www.3com.com/productreg 09-1742-002 Published July 2001...
  • Page 2 U.S.A. Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

  • Page 3: Table Of Contents

    Keep-Alive Hot Plug NIC Installation Flow Control Features Pause Frames Link Negotiation Offline Diagnostics 3C990BSVR Server NIC Features 3Com Dynamic Access Advanced Server Features Load Balancing Self-Healing Drivers Failover VLANs Traffic Prioritization Server Features Using Other NICs Installing and Connecting the NIC...
  • Page 4 Verifying the Driver Installation Windows 95 Installing the Driver Verifying the Driver Installation Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Updating the Network Driver and NIC Software Installing Multiple NICs Windows 2000, Windows Me, Windows 98, and Windows 95 Windows NT 4.0...
  • Page 5 Binding the Filter Creating the Filter Action Binding the Filter Action Enabling Encryption Disabling Encryption Installing 3Com Advanced Server Features For Windows Installing 3Com Advanced Server Software Verifying Successful Installation Configuring Groups and VLANs for a Server NIC Planning the Configuration...
  • Page 6 Configuring the NIC Default NIC Settings Configuration Methods Changing General NIC Configuration Settings Using the 3Com NIC Diagnostics Program Using the 3Com DOS Configuration Program Configuring the Managed PC Boot Agent (MBA) Enabling or Disabling the Boot ROM Setting Booting From the Network...
  • Page 7 Running the 3Com DOS Diagnostics Program Running the NIC Diagnostics Tests Running the Network Test Running the NIC Test Viewing the NIC LEDs in the 3Com Diagnostics Program Viewing Network Statistics Using the 3Com Icon in the Windows System Tray Enabling the Icon...
  • Page 8 Contents EtherCD Content and Navigation Root Subdirectories List Enabling Auto Insert Text Files List Installing a 3Com NIC While Installing the NOS Windows Fresh Installation Windows NT Windows 2000 NetWare Fresh Installation Requirements Installation Instructions Technical Support Online Technical Services...

  • Page 9: About This Guide

    About This Guide This guide describes how to install, configure, and troubleshoot the following 3Com 10/100 PCI network interface cards (NICs): This guide is intended for those who install and configure Ethernet NICs. Some familiarity with Ethernet networks and NICs is assumed.
  • Page 10 About This Guide Convention Screen displays Commands The words “enter” and “type” Words in italics Description This typeface represents information as it appears on the screen. The word “command” means that you must enter the command exactly as shown and then press Return or Enter. Commands appear in bold. Example: To launch the DOS diagnostics program, enter the following command: a: install...

  • Page 11: Introduction

    The 3C990B NIC is shipped with encryption disabled. Once you have installed the NIC, you can upgrade it to the appropriate level of encryption acceleration (DES or 3DES) through the Security Software Utility provided on the 3Com EtherCD . See “Installing and Configuring Data Encryption Offloads” on page 33 for more information.

  • Page 12: High Encryption Pack For Windows 2000

    Users who download this product should observe any local regulations that may apply to the distribution or use of encryption products. L / 1 N / 1 L / 1 N / 1 3C990BSVR 3C990B-TX-M Remote Wake-Up (RWU) connector Remote Wake-Up (RWU) connector 3XP Processor...

  • Page 13: Windows 2000 Offload Features

    Offline Diagnostics — Provides offline diagnostics programs for configuring, testing, and troubleshooting NICs. 3Com DynamicAccess Advanced Server Features (for 3C990BSVR server NICs only) — Improved network performance, management, and control. Windows 2000 Offload Features The 3C990B NIC supports Windows 2000 offload features in an IP environment. The Windows 2000 offload features are designed to enhance the Windows 2000 operating...

  • Page 14: Remote Wake-Up Requirements

    Managed PC Boot Agent (MBA)” on page 77. For detailed information on the MBA, refer to the Managed PC Boot Agent User Guide, located with the MBA software on the 3Com EtherCD. Desktop Management Interface (DMI) 2.0 Desktop Management Interface (DMI) is a network management standard that is widely accepted for managing Intel-based computers.

  • Page 15: Remote System Alerts

    GUI installer NDIS drivers For detailed information about the 3Com DMI Agent, refer to the 3Com DMI Agent User Guide included with the DMI software on the EtherCD. For information about installing the 3Com DMI Agent and downloading the 3Com DMI Agent User Guide, see Appendix B, "Installing the 3Com DMI Agent."...

  • Page 16: Hot Plug Nic Installation

    NICs. The configuration program within the DOS diagnostics program is used for a PC running DOS or NetWare. The 3Com NIC diagnostics program (3Com NIC Doctor) is a Windows-based program used for a PC running Windows 2000, Windows NT 4.0, Windows...

  • Page 17: 3C990Bsvr Server Nic Features

    Errors and actions are reported to the system console and to the system log file. Error threshold values can be configured at any time. NOTE: Advanced server features are available for the 3C990BSVR server NIC only. They are not available for the 3C990B-TX-M client NIC. Only system administrators should configure these features. Transmit-only...

  • Page 18: Failover

    Introduction Failover In addition to load balancing, RSLs provide failover fault tolerance between a server and a switch—if one NIC in a group fails, the others assume the network load of the failed NIC. The failover behavior of secondary NICs depends on how you set load balancing: In a transmit load balancing arrangement, the primary NIC is the only one that receives packets.

  • Page 19: Traffic Prioritization

    (such as multimedia applications) has priority over normal data. Server Features Using Other NICs Up to two foreign NICs (those that are not 3Com server NICs) are allowed in one group per server. For guidelines on using foreign NICs, see these topics: Windows NT and Windows 2000 —...

  • Page 21: Installing And Connecting The Nic

    Installing and Connecting the NIC This chapter describes how to install the NIC in your PC and connect it to an Ethernet or Fast Ethernet network. Before starting the installation procedure, you can gain some familiarity with the directory structure and various files on the EtherCD supplied with the 3C990B NIC by reading Appendix C, "EtherCD Content and Navigation."...

  • Page 22: Installation Requirements

    Upgrading Windows 95 to Windows 98 If you are upgrading a computer from Windows 95 to Windows 98, and the computer already has a 3Com 10/100 PCI NIC installed, follow the instructions in the WIN98.TXT file located in the HELP directory on the EtherCD.

  • Page 23: Upgrading Windows 98 To Windows Me

    file located in the HELP directory on the EtherCD. Updating the Network Driver and NIC Software If you already have a 3Com 10/100 PCI NIC installed and want to update the network driver, follow the instructions in “Updating the Network Driver and NIC Software” on page 31.

  • Page 24: Product Registration

    The United States government places registration requirements on using data encryption products. To obtain customer support for the 3C990B NIC, you are required to electronically register your NIC product with 3Com. In addition to enabling customer support for your NIC, registration also entitles you to receive upgrade information and advance feature information.
  • Page 25 2 Make sure that cable requirements are met. The RJ-45 port provides a 10 Mbps or 100 Mbps connection automatically, depending on the speed of the connected hub or switch. The following table shows the cable requirements and maximum network cable lengths for the RJ-45 port.

  • Page 26: Installing And Connecting The Nic

    Installing and Connecting the NIC Installing and Connecting the NIC Observe the safety precautions listed in “Safety Precautions” on page 13. Prepare the NIC and the computer as described in “Preparing the NIC and the Computer” on page 16. The following instructions apply to installing the NIC in most computers. If these instructions are not appropriate for your computer, refer to the documentation that accompanied the computer.

  • Page 27: Connecting The Remote Wake-Up Cable

    Connecting the Remote Wake-Up Cable S T A NOTE: If you are installing multiple 3Com 10/100 PCI NICs in one computer running Windows, see the instructions in “Installing Multiple NICs” on page 31. If you are installing multiple 3Com 10/100 PCI NICs in one computer running NetWare, follow the instructions in “Installing Multiple Server NICs”...

  • Page 28: Installing Software

    For a list of additional network drivers that are not included on the EtherCD (for example, SCO UnixWare 7, SCO OpenServer 5, Linux 2.2, Solaris) and instructions on how to install them, go to the 3Com Web site and search for “3C990B” and “drivers.”...

  • Page 29: Installing Nic Drivers And Diagnostics For Windows

    For a list of minimum installation prerequisites, see “Installation Requirements” on page 14. Getting Help To display the Help system during the software installation, click Help on any 3Com window. Installing the Network Driver Using the EtherCD To install the network driver using the EtherCD, follow the steps in the section that is specific to your Windows operating system.

  • Page 30: Windows 2000

    Installing NIC Drivers and Diagnostics For Windows You have the Windows installation files (for Windows 95, 98, Me only). These files may be on a CD or diskettes, or they may have been copied to your hard drive when Windows was installed on your PC. NOTE: If you encounter problems during the installation, refer to the TROUBLE.TXT file (located in the HELP directory on the EtherCD) for troubleshooting tips.

  • Page 31: Verifying The Driver Installation

    1 Right-click the My Computer icon, and then click Properties. 2 Select the Hardware tab, and then click Device Manager in the middle panel. 3 Double click Network Adapters and make sure that the name of the 3Com 10/100 PCI NIC appears.

  • Page 32: Verifying The Driver Installation

    Installing NIC Drivers and Diagnostics For Windows 12 Click OK. Files are copied. The Network screen appears with the 3Com NIC name listed in the Network Adapters list box. 13 Click Close. If the Microsoft TCP/IP Properties screen appears, enter the requested information for your network environment.

  • Page 33: Windows Me

    1 Right-click the My Computer icon, and then click Properties. 2 Select the Device Manager tab. 3 Double-click Network adapters and make sure that the name of the 3Com 10/100 PCI NIC appears. If a red X or a yellow exclamation point (!) appears by the name of the NIC, the installation was not successful.

  • Page 34: Windows 98

    1 Right-click the My Computer icon, and then click Properties. 2 Select the Device Manager tab. 3 Double-click Network adapters and make sure that the name of the 3Com 10/100 PCI NIC appears. If a red X or a yellow exclamation point (!) appears by the name of the NIC, the installation was not successful.

  • Page 35: Windows 95

    Installing the Network Driver Using the EtherCD Windows 95 This section describes how to install the network driver and NIC software in a PC client or server running Windows 95. CAUTION: Do not install a 3C990B NIC while installing Windows 95 OSR2 using the “Custom”...
  • Page 36 Installing NIC Drivers and Diagnostics For Windows 5 Do one of the following: If the Windows 95 files were not copied to your hard drive, remove the EtherCD from the CD-ROM drive, insert the Windows 95 CD, enter the path to the CD-ROM drive, and then click OK.

  • Page 37: Verifying The Driver Installation

    1 Right-click the My Computer icon, and then click Properties. 2 Select the Device Manager tab. 3 Double-click Network adapters and make sure that the name of the 3Com 10/100 PCI NIC appears. If a red X or a yellow exclamation point (!) appears by the name of the NIC, the installation was not successful.

  • Page 38: Starting The 3Com Nic Diagnostics Program

    “Running the NIC Diagnostics Tests” on page 92. Alternatively, you can also start the 3Com NIC Diagnostics program using the following procedure if the 3Com NIC Diagnostics icon is displayed on the right side of the Windows task bar: 1 Double-click the 3Com NIC Diagnostics icon.

  • Page 39: Updating The Network Driver And Nic Software

    The installation is complete. Installing Multiple NICs This section describes how to install multiple 3Com 10/100 PCI NICs in a computer running Windows 2000, Windows Me, Windows 98, Windows 95, or Windows NT 4.0. Windows 2000, Windows Me, Windows 98, and Windows 95 To install multiple NICs in a PC running Windows 2000, Windows Me, Windows 98, or Windows 95, install and configure each NIC individually, following these steps:...

  • Page 40: Windows Nt 4.0

    Installing NIC Drivers and Diagnostics For Windows 6 After the PC restarts, exit Windows and turn the power off. Make sure that the PC is unplugged. 7 Install the second NIC in your PC and connect it to the network. 8 Plug in the PC power cord, turn on the power, and then start Windows.

  • Page 41: Installing And Configuring Data Encryption Offloads

    This chapter describes how to obtain the proper certification and enable encryption offloading on the 3C990B NIC by: Downloading the 3Com 3C990 Security Software Utility from the 3Com Corporation World Wide Web site. Running the Security Software Utility to install DES/3DES encryption on the 3C990B NIC.

  • Page 42: Selecting Basic Or Strong Encryption Processing

    3 Provide data about yourself and your location (as required by law). 4 Download the 3Com Security Software Utility from the 3Com Web site to your computer. 5 Run the 3Com Security Software Utility. The utility detects the 3C990B NIC(s) installed in your computer.
  • Page 43 U.S. Department of Commerce regulations. Go to step 7. If your computer fails the initial security check, 3Com will not allow you to download the 3Com Security Software Utility. You will be asked to enter your name, address, and contact information, and then to submit the information to 3Com for manual processing.

  • Page 44: Installing Data Encryption

    12 Enter the download destination directory and file name you want to use for the encryption application. Keep the 3Com Security Software Utility in an accessible location. You can use the utility not only to install encryption on the 3C990B NIC, but to disable encryption as well.

  • Page 45: Disabling Data Encryption

    3C990B NIC. Disabling Data Encryption To disable data encryption on the 3C990B NIC, use Windows Explorer to find the 3Com Security Software Utility in the location where you downloaded it and follow these steps: 1 Run the 3Com Security Software Utility by double-clicking the utility program icon, or by using the Windows Start menu.

  • Page 46: Configuring Ipsec In Windows 2000

    Installing and Configuring Data Encryption Offloads Configuring IPSec In Windows 2000 The 3C990B NIC accelerates IP security (IPSec) data encryption from supported operating systems that provide this offload capability. This feature is currently available in the Microsoft Windows 2000 operating system. IPSec primarily consists of two parts: encryption/decryption authentication...

  • Page 47: Creating The Policy

    3 In the menu click Console, and then Add/Remove Snap-in. The Add/Remove Snap-in screen appears. 4 Click Add. The Add Standalone Snap-in screen appears. 5 Select IP Security Policy Management, and then click Add. The Select which computer this Snap-in will manage screen appears. 6 Enable the Local computer option.

  • Page 48: Binding The Filter

    Installing and Configuring Data Encryption Offloads 2 Enter a name for the filter, and then click Add. The IP Filter Wizard starts. 3 Click Next. The IP Traffic Source screen appears. 4 Click Next. The IP Traffic Destination screen appears. 5 Select A Specific IP Address in the pull-down list.

  • Page 49: Binding The Filter Action

    Binding the Filter Action This sequence attaches the new filter action to the filter and policy. The Filter Action screen appears. 1 Enable the filter action option and make sure that the filter name is selected. (In this example, we used the filter name: 3DES to the Server.) 2 Click Next, Finish, and then Close.

  • Page 51: Installing 3Com Advanced Server Features For Windows

    Windows 2000 operating system. Installing 3Com Advanced Server Software Follow these steps to install 3Com Advanced Server (DynamicAccess) software for a server NIC installed in a Windows 2000 or Windows NT 4.0 computer: 1 Make sure that the NIC and the network driver are properly installed in your computer.

  • Page 52: Verifying Successful Installation

    10 Restart the PC. Verifying Successful Installation After the 3Com Advanced Server software is installed on the server PC, the following changes are visible in the Windows Network control panel: For each physical NIC installed in the client PC, a virtual NIC entry appears in the list of network adapters.

  • Page 53: Planning The Configuration

    Decide which NICs are to be part of each group. Each group must include at least two NICs. Decide whether you want to use a foreign (non-3Com) NIC in one of the groups. Up to two foreign NICs (that is, NICs that are not 3Com server NIC) are allowed in one group per server.

  • Page 54: Working With Server Features

    CAUTION: Before creating or removing a load balancing group or VLAN, take note of configuration information such as IP addresses and IPX network numbers. 3Com Advanced Server software does not restore a network configuration to its pre-Advanced Server state. Always verify that the network configuration conforms to your expectations after creating or removing a load balancing group or VLAN.

  • Page 55: Windows Nt

    Configuring Groups and VLANs for a Server NIC Windows NT Start 3Com Advanced Server features under Windows NT as follows: 1 Log in to the Windows NT Administrator account. 2 From the Windows Start menu, select Settings/Control Panel. 3 Double-click the DynamicAccess SW Server icon.

  • Page 56: Specifying A Dedicated Ip Address

    Installing 3Com Advanced Server Features For Windows Specifying a Dedicated IP Address Bidirectional load balancing requires that you specify a dedicated IP address for the load balancing group. This address specifies a Network ID and a Host ID, and it must be unique (not used elsewhere on the network).

  • Page 57: Creating A Vlan

    Windows NT—Restart the computer when the software prompts you to do so. Specifying Traffic Priorities You can use the DynamicAccess Software Setup window to specify traffic priorities. 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The DynamicAccess Software Setup window appears. 2 Click the appropriate tab: Traffic Prioritization—Prioritize applications to ease bottlenecks in the network...

  • Page 58: Disabling Load Balancing For A Group

    The first NIC added to an empty group is automatically designated the primary NIC. NICs added subsequently are designated as secondary NICs. If a foreign (non-3Com) NIC is used, it must be designated the primary NIC. Primary status is indicated by a P icon at the beginning of the NIC name.

  • Page 59: Displaying Nic Properties

    Use the troubleshooting tips in the following table to solve problems that may occur in a load balancing configuration. NOTE: To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.com Symptom Receive load balancing fails to begin functioning.

  • Page 60: Changing Windows 2000 Property Settings

    8 Exit the Device Manager. Identifying Windows 2000 Miniport and LAN Connections 3Com Advanced Server miniport connections and NIC Local Area Connections are listed in the Network and Dial-up Connections window. If a group or VLAN is associated with a miniport, the group name and VLAN name appear in the miniport icon name.

  • Page 61: Enabling Offloads

    2 Right-click the Local Area Connection icon and select Properties. The Local Area Connection Properties screen appears. 3 Click Configure. The 3Com 10/100 Mbps PCI NIC with 3XP Processor screen appears. 4 Click the Advanced tab. 5 Select Enable Offloads in the Property list box.

  • Page 62: Configuring Offloads For A Group Of Different Nics

    Installing 3Com Advanced Server Features For Windows Configuring Offloads for a Group of Different NICs Your computer may contain a combination of installed NICs (including one or more 3Com 10/100 PCI NICs with the 3XP processor (3C990Bs)) with varying offload capabilities. If you have a mix of dissimilar NICs configured in a group, then 3Com DynamicAccess...

  • Page 63: Installing Netware Drivers

    This chapter describes how to install drivers for Novell NetWare versions 3.12, 4.11, and 5.x. To obtain the latest shipping version of a driver, go to: http://www.3com.com/ Search for “3C990B” and “drivers.” Installing and Configuring the NetWare Driver This section describes how to install the NetWare driver on a Novell server running NetWare 3.12, 4.11, or 5.x.

  • Page 64: Obtaining Netware Loadable Modules

    NICs. If you are installing the software during the installation of the network operating system, see “Installing a 3Com NIC While Installing the NOS” on page 107. For a list of installation requirements, see “Installation Requirements” on page 14.

  • Page 65: Slot Numbers For Multiple Nics

    Installing and Configuring the NetWare Driver Slot Numbers for Multiple NICs If you are installing more than one NIC on a server, you must know which NIC corresponds to a given PCI slot in order to connect a cable from the NIC to the appropriate port on the hub or switch.

  • Page 66: Installing The Server Driver For Netware 4.11 And 5.X Using Inetcfg

    Installing NetWare Drivers Installing the Server Driver for To install the driver in a NetWare 4.11or 5.x server: 1 Copy the MSM.NLM, ETHERTSM.NLM, and NBI.NLM files from the \NWSERVER directory on the EtherCD to the directory on your hard drive where other NLM files are located.

  • Page 67: Installing The Server Driver And Advanced Server Features Using Autoexec.ncf

    AUTOEXEC.NCF file. With NetWare installed and the server up and running, complete the following steps to install and configure the driver and 3Com Advanced Server technology server features on a NetWare file server. In NetWare screens, use the arrow keys to select an item, and then press Enter.

  • Page 68: Copying The Driver

    4 In the Additional Driver Actions screen, select Select a driver. The Select a Driver screen appears, listing all previously saved drivers in the system. If this is the first installation of the 3Com server NIC driver, it does not appear in this list. 5 Press Insert.

  • Page 69: Setting Up Another Nic

    The values <slot1> and <slot2> are the numbers of the PCI slots in which the NICs are physically installed. To view the numbers of these PCI slots, use the 3Com Configuration and Diagnostic program for DOS. See “Verifying the PCI Slot Number” on page 61 for instructions.

  • Page 70: Installing Server Features

    Verify that this is the product you want to install before proceeding. 5 Press Enter. The system copies the 3Com Advanced Server software to the SYS volume. Configuring Groups 1 Press Esc to return to the Installation Options screen. 2 From the Configuration Options screen, select NCF files options (create/edit server startup files)
  • Page 71 Installing and Configuring the NetWare Driver CAUTION: Do not set Novell’s Load Balance Local LAN=ON when using SE and LIBRSL (the 3Com Load Balancing suite). b Add or verify the LOAD commands for the LAN drivers for all slot-frame instances.

  • Page 72: Verifying The Installation And Configuration

    10001 10002 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 Verifying the Installation and Configuration To verify that the driver has been properly loaded on the NetWare server, perform the...

  • Page 73: Changing Netware Driver Configuration Parameters

    VERBOSE MEDIA_SELECT Maintaining Groups 3Com Advanced Server technology server features allow you to configure load balancing groups. The load balancing features are described in “3Com DynamicAccess Advanced Server Features” on page 9. The following 3Com Advanced Server technology features are available for NIC groups...

  • Page 74: Planning The Configuration

    The examples in this section illustrate typical actions you might take in the course of maintaining a 3Com Advanced Server server configuration under NetWare. They show how to add NICs and groups to a server where 3Com Advanced Server technology features are already installed and configured.

  • Page 75: Adding A Group

    1003 secondary lbrsl group lb 10001 10002 10003 ;To create a resilient server link group without load balancing (for ;use with NICs from manufacturers other than 3Com) use the rsl option: ;lbrsl group rsl 10001 10002 10003 Adding a Group To add a load balancing group, follow these steps: 1 Install the NICs.
  • Page 76 Installing NetWare Drivers 3 Reboot the server. The sample AUTOEXEC.NCF file in the following figure shows one group of three NICs and one group of two NICs. The primary NIC in slot 10001 is bound to two secondary NICs in slot 10002 and slot 10003. The primary NIC in slot 10004 is bound to the secondary NIC in slot 10005.

  • Page 77: Server Feature Commands

    Server Feature Commands 3Com Advanced Server feature commands for NetWare can be used to create sophisticated configurations of groups and for troubleshooting. You can enter them at the NetWare command line or add them to the appropriate NCF file. The commands are summarized below.

  • Page 78: Help

    Installing NetWare Drivers help This command displays the syntax for the 3Com Advanced Server server features commands. Syntax link timeout When a group is being created, the software waits the number of seconds specified by this command for the link/topology check to finish and then displays timeout information.

  • Page 79: Retry Count

    retry count This command sets the number of retries that the software attempts when a probe packet fails to appear at the receive end. After the retries, the software puts the board in Wait mode. If no argument is specified or the specified argument is invalid, the current value is displayed.

  • Page 80: Wait Timeout

    2 http://knowledgebase.3com.com You can use only one NIC that is not a 3Com server NIC in one 3Com load balancing/RSL group per server. Check the groups and remove all but one of the non-3Com server...

  • Page 81: Configuring The Nic

    NIC Media Type setting. Note: If you are running Windows 2000, changes made to the Duplex setting though the 3Com NIC Diagnostics are not reflected in the registry unless you also change the Media Select property setting in Windows 2000: 1 In the Device Manager window, double-click Network adapters.
  • Page 82 Media Type setting manually. Note: If you are running Windows 2000, changes made to the Media Type setting though the 3Com NIC Diagnostics are not reflected in the registry unless you also change the Media Select property setting in Windows 2000: 1 In the Device Manager window, double-click Network adapters.

  • Page 83: Configuration Methods

    DMI 2.0 or 2.0s Windows 2000 Advanced Tab NOTE: This section describes how to configure the NIC using the 3Com NIC Diagnostics program for Windows. For instructions on using the other two methods, see the file or section mentioned in the table.

  • Page 84: Changing General Nic Configuration Settings

    (?) in the upper right corner of the screen, move it over a topic, and click once. NOTE: For complete instructions on using the 3Com NIC Diagnostics program, see “Running NIC Diagnostics” on page 91.

  • Page 85: Using The 3Com Dos Configuration Program

    Auto Select. NOTE: Note that any configuration change you make through the Windows 2000 Advanced tab overrides the same configuration setting made through the 3Com NIC (Windows) Diagnostic program or the 3Com DOS Diagnostic program. NOTE: Press Esc to return to a previous screen. If a secondary window is open, press Esc to close the window.

  • Page 86: Booting From The Network

    Configuring the NIC 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears. 5 Select the Configuration tab. The Configuration screen appears. 6 Under Network Parameter, select NetBoot ROM. 7 Open the Set Value list box and select Enabled to enable the boot ROM or Disabled to disable the boot ROM.

  • Page 87: Non-Bbs Bios-Compatible Pcs

    4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears. 5 On the General screen, make sure that the check box next to Show 3Com Logo on Startup is not selected. 6 Exit the 3Com NIC Diagnostics program.

  • Page 89: Troubleshooting The Nic

    Troubleshooting the NIC This chapter describes procedures for locating problems you might have with the 3Com 10/100 PCI (3C990B) NIC. It explains how to: Interpret the NIC LEDs. Access 3Com support databases. Troubleshoot NIC installation problems. Troubleshoot NIC and network connection problems.

  • Page 90: Viewing The Nic Leds In The Diagnostics Program

    Accessing the 3Com NIC Help System To access the 3Com NIC Help system: 1 Make sure that the NIC, its driver, and the 3Com NIC Diagnostics program are installed. See “Installing the 3Com NIC Diagnostics Program” on page 29 for instructions.

  • Page 91: Accessing Release Notes And Frequently Asked Questions

    Accessing Release Notes and Frequently Asked Questions To access release notes and frequently asked questions about the NIC: 1 Make sure that the NIC, its driver, and the 3Com NIC Diagnostics program are installed. See “Installing the 3Com NIC Diagnostics Program” on page 29 for instructions.

  • Page 92: Troubleshooting The Network Connection

    9 Restart the computer. 10 Install the network driver, as described in “Installing the Network Driver Using the EtherCD” on page 21. If you are prompted for 3Com files when Windows restarts, open the drop-down box and select the following path: \options\cabs See Chapter 3, “Installing NIC Drivers and Diagnostics For Windows,”...

  • Page 93: Troubleshooting Remote Wake-Up

    The 3Com Software Library is your World Wide Web connection to software, drivers, and INF files for all 3Com products. Point your browser to the 3Com Web page (http://www.3com.com/). Under Service and Support, click Software, Drivers & INFs.

  • Page 94: Troubleshooting A Network Connection

    Troubleshooting the NIC 3 Check the computer BIOS. 4 Check the Remote Wake-Up cable connection. If the computer complies with PCI 2.2, the Remote Wake-Up cable is not required. Remote Wake-Up is automatically enabled through the PCI bus. 5 If the previous steps have failed, install a known functioning Remote Wake-Up NIC in the computer.

  • Page 95: Troubleshooting Hubs

    Troubleshooting Hubs A crossover cable can be used to identify the type of failure when hub performance or connectivity is in question. To use a crossover cable: 1 Connect a file server and a client PC back-to-back with a crossover cable to verify that the NIC and network operating system are properly configured.

  • Page 96: Windows Nt 4.0

    8 Click OK to confirm the driver removal. The network driver is removed. The Device Manager screen appears. NOTE: The Windows 2000 system does not allow you to uninstall the 3Com Advanced Server technology miniport using the Device Manager. To remove Advanced Server technology features in Windows 2000, see “Removing 3Com...

  • Page 97: Windows Nt 4.0

    6 Follow the prompts to remove the software and reboot the server. Windows 2000 The Windows 2000 system does not allow you to uninstall the 3Com Advanced Server technology miniport using the Device Manager. To remove 3Com DynamicAccess Advanced Server features: 1 Launch the Windows 2000 Network and Dial-up Connections window.

  • Page 98: Netware

    The Currently Installed Products screen appears, listing software products that are installed in the system. 4 From the list of products, select 3Com DynamicAccess Server Features and press Del. Select Yes to remove the software. NOTE: For instructions on removing the 3Com NIC Diagnostics Program from...

  • Page 99: Running Nic Diagnostics

    Windows 2000 Windows NT 4.0 Windows Me Windows 98 Windows 95 Use the 3Com DOS Diagnostics program if you are running any of the following operating systems: NetWare This chapter explains how to: Run the NIC diagnostic tests. View the NIC LEDs in the NIC Diagnostics program.

  • Page 100: Running The Nic Diagnostics Tests

    Network To run the NIC Test or Network Test: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities.

  • Page 101: Running The Network Test

    Viewing the NIC LEDs in the 3Com Diagnostics Program To view the LEDs in the 3Com NIC Diagnostics program: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu.

  • Page 102: Viewing Network Statistics

    The 3Com icon, which can be enabled to appear in the Windows system tray, allows you to start the 3Com NIC Diagnostics program. It also allows you to view the NIC’s link speed and number of frames sent and received.

  • Page 103: Displaying Network Statistics

    NIC since the last time statistics were reset. Link Speed—The speed (10 Mbps or 100 Mbps) at which the NIC is connected to the network. The information is updated each time you move your mouse pointer over the 3Com icon. Removing the 3Com NIC Diagnostics Program The 3Com NIC Diagnostics Program can be removed using the Add/Remove Programs Wizard in Windows, or by using the EtherCD.

  • Page 105: Specifications And Cabling Requirements

    Specifications and Cabling Requirements This appendix lists the specifications, standards conformance, cable requirements, and connector pin assignments for the 3Com 10/100 PCI NIC. 3C990B NIC Specifications The following table provides environmental, interface, and standards information for the 3Com 10/100 PCI NIC with 3XP processor (3C990B family).

  • Page 106: Cabling Requirements

    Specifications and Cabling Requirements Standards Conformance Microsoft PC97 Microsoft PC98 Microsoft PC99 PCI 2.1 and 2.2 DMI 1.0 and 2.0 ACPI 1.0 SMBus 2.2 WBEM, CIM, WMI Cabling Requirements The cable, quality, distance, and connectors must comply with the Electronic Industries Association/Telecommunications Industries Association (EIA/TIA) 568 Commercial Building Wiring Standard and the Technical Services Bulletin TSB38 standards.

  • Page 107: Installing The 3Com Dmi Agent

    MIF for that particular NIC. This ensures that the network management application does not receive irrelevant information for the NIC. For a description of each MIF supported by the 3Com DMI Agent, refer to the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD.

  • Page 108: Network Management Requirements

    Copy the 3Com DMI Agent User Guide to your computer hard drive. NOTE: The 3Com DMI Agent User Guide is in Microsoft Word format. If you do not currently have access to Microsoft Word, you can download a free version of the Microsoft Word reader from the Microsoft Web site.
  • Page 109 NOTE: If you have 3Com DynamicAccess Advanced Server features and a foreign (non-3Com) NIC installed, the foreign NIC is displayed as a 3Com NIC in the DMI browser. Refer to the 3Com DMI Agent User Guide or contact your system administrator for instructions.

  • Page 111: Ethercd Content And Navigation

    EtherCD Content and Navigation This appendix provides information about EtherCD content and navigation. If auto insert is enabled for your CD-ROM drive, the 3Com Welcome screen is displayed when you insert the EtherCD in your CD-ROM drive. If the Welcome screen is not displayed when you insert the EtherCD in your CD-ROM drive, you can: Enable the auto insert feature for your CD-ROM drive (see “Enabling Auto Insert”...

  • Page 112: Root Subdirectories List

    Disk Copy utility, and a PDF version of the user guide. Installation and configuration files, basic troubleshooting, support information, and system resource information. Images for 3Com DynamicAccess Advanced Server features, MBA, and 3Com EtherDisk diskettes. The DOS NDIS 2.x driver.

  • Page 113: Text Files List

    Explains how to install the driver for a 16-bit NetWare client running DOS. Explains why and how to register your NIC. Contains information about technical assistance services available from 3Com. Contains troubleshooting tips. Explains how to perform an automated installation of Windows NT 4.0 over the network (unattended install).

  • Page 115: Installing A 3Com Nic While Installing The Nos

    Windows Fresh Installation For installation requirements, see “Installation Requirements” on page 14. To display the Help system during the driver installation, click Help on any 3Com window. Windows NT For instructions, see the WINNT.TXT file in the HELP directory on the EtherCD.
  • Page 116 Installing a 3Com NIC While Installing the NOS 10 Enter the location of the driver on the 3Com EtherCD. For example: D:\nwserver 11 In the Driver Summary screen, select 3C99X.LAN and press Enter. Edit parameters as necessary. 12 From the Additional Driver Options menu, select Return to Driver Summary.

  • Page 117: Technical Support

    3Com recommends that you access the 3Com Corporation World Wide Web site. Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site 3Com Knowledgebase Web Services...

  • Page 118: Support From Your Network Supplier

    3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.
  • Page 119 Spain Sweden Switzerland U.K. Latin America Brazil Mexico Puerto Rico Central and South America North America Support from 3Com Telephone Number 0870 24713901 http://www.3com.co.uk/support/emea.html #belgium 8088 33 25 0800 78354 8088 33 25 0800 1 019387 0800 91 7736 0800 100 0427...

  • Page 120: Returning Products For Repair

    Technical Support Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

  • Page 121: Index

    Link LED 81 10BASE-T cable requirements 17 Link LED 81 168-bit encryption, see 3DES 3C99X.LAN file 55 3Com Advanced Server features 9, 44 3Com Configuration and Diagnostics Program for DOS 75 3Com DMI Agent client PC requirements 99 installing 100...
  • Page 122 NIC installation 5, 8 HP OpenView Network Node Manager 7 hubs, troubleshooting 87 icon, 3Com 94 IEEE 802.1p support property 45 installation 3Com DMI Agent 100 Advanced Server software 43 broken 83 cleaning up broken 83 connecting to the network 19 diskettes creating...
  • Page 123 NICs from, Windows resilient server links (RSLs) 9 transmit 10, 45 troubleshooting NetWare Windows logo, 3Com, disabling 79 loss of connection 7 MAC address 17, 57, 65 maintaining server features NetWare 66 Windows 44 Managed PC Boot Agent (MBA) configuring 77...
  • Page 124 NIC from a group, Windows 50 NIC software 87, 88 server features NetWare Windows 2000 Windows NT requirements 3Com DMI Agent 99 cabling 98 computer 14 driver installation 56, 107 NetWare 21, 107 Windows hardware and software 14, 20...
  • Page 125 43 installing DynamicAccess 43 multiple NIC installations 32 removing NIC software 88 Windows system tray, 3Com icon 94 workgroup keep-alive packet 7 World Wide Web (WWW) 109 X (red) in Windows Device Manager 83 YEL/100 LED, troubleshooting with 81...

  • Page 127: Regulatory Compliance Information

    This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.

  • Page 128: Fcc Declaration Of Conformity

    Federal Communications Commission 47 CFR Part 15, subpart B 15.107 (e) Class B Conducted Limits 15.109 (g) Class B Radiated Emissions Limits 3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145 (408) 326-5000 Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003.

This manual is also suitable for:

3c990bsvr

Table of Contents