3Com EtherLink 3C985B-SX Installation And User Manual
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3Com EtherLink 3C985B-SX Installation And User Manual

Gigabit etherlink server network interface cards (nics) for novell netware
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Installation and

User Guide

Gigabit EtherLink™ Server
Network Interface Cards (NICs) for

Novell Netware

Gigabit EtherLink Server NIC (3C985B-SX)
1000BASE-SX PCI Fiber NIC (710011, 710012)
10/100/1000BASE-T PCI NIC (3C986-T, 710024, 710025)
1000BASE-LX PCI Fiber NIC (710026)
http://www.3com.com/
http://www.3com.com/productreg
Published May 2001
User Guide version 2.1

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Summary of Contents for 3Com EtherLink 3C985B-SX

  • Page 1: User Guide

    Installation and User Guide Gigabit EtherLink™ Server Network Interface Cards (NICs) for Novell Netware Gigabit EtherLink Server NIC (3C985B-SX) 1000BASE-SX PCI Fiber NIC (710011, 710012) 10/100/1000BASE-T PCI NIC (3C986-T, 710024, 710025) 1000BASE-LX PCI Fiber NIC (710026) http://www.3com.com/ http://www.3com.com/productreg Published May 2001...
  • Page 2 95052-8145 Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

  • Page 3: Table Of Contents

    3Com Knowledgebase Web Services 3Com FTP Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3Com Facts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair About the NIC Features...
  • Page 4 Specifications 1000Base-SX Link Characteristics 10/100/1000Base-T Cable Specifications Performance Specifications Physical Characteristics Power Requirements Environmental Specifications Warranty and Software License Agreement 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity 3Com End User Software License Agreement Product Registration...

  • Page 5: Preface

    This guide describes how to install and use a 3Com Gigabit EtherLink Server network interface card (NIC) in a Novell NetWare operating environment. The procedures in this manual assume that you are a system or network administrator experienced in installing similar hardware.

  • Page 6: Online Technical Services

    Online Technical Services 3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems: World Wide Web site 3Com Knowledgebase Web Services 3Com FTP site 3Com Bulletin Board Service (3Com BBS) 3Com Facts...

  • Page 7: Access By Analog Modem

    U.S.A. Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number: 1 847 262 6000...

  • Page 8: Support From 3Com

    Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, please the 3Com technical telephone support phone number at the location nearest you.
  • Page 9 AT&T +800 666 5065 Brazil 0800 13 3266 Chile 1230 020 0645 Colombia 98012 2127 Mexico 01 800 CARE (01 800 2273) Peru AT&T +800 666 5065 Puerto Rico 800 666 5065 Venezuela AT&T +800 666 5065 North America 1-800-527-8677 Contacting 3Com...

  • Page 10: Returning Products For Repair

    Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense. To obtain an authorization number, call or fax:...

  • Page 11: About The Nic

    The 3Com Gigabit EtherLink Server NIC connects your PCI-compliant server to a Gigabit Ethernet network. This guide covers the following NICs: 3Com Gigabit EtherLink Server fiber NIC 3Com 1000Base-SX fiber NICs (512 KB and 1 MB memory) 3Com 1000Base-LX fiber NIC...

  • Page 12: Key Protocols And Interfaces

    32-bit or 64-bit PCI Bus Master Compliant with PCI Local Bus Rev 2.1, the PCI interface on each of the 3Com Gigabit EtherLink Server Adapters is compatible with both 32-bit and 64-bit PCI buses. As a bus master, each NIC requests access to the PCI bus instead of waiting to be polled.

  • Page 13: Physical Description

    Physical Description 1000Base-SX Fiber NICs The 1000Base-SX fiber NIC faceplate configuration is shown below. Connectors The faceplate of the NIC has one 1000Base-SX fiber-optic connector for connecting the NIC to a Gigabit Ethernet segment. LEDs There are two LEDs on the faceplate: one to indicate link status and one for data transfer status. Once the NIC hardware and its driver software have been properly installed on your system, the LEDs will indicate the following NIC states listed in the table below: State...

  • Page 14: 10/100/1000Base-T Nics

    About the NIC 10/100/1000Base-T NICs The 10/100/1000Base-T NIC faceplate configuration is shown below. Connectors The faceplate on the 10/100/1000Base-T NIC provides an RJ-45 connector for connecting the NIC to another network device. LEDs The faceplate of the 10/100/1000Base-T NIC has four LEDs: one for each port speed option (10Mbps, 100Mbps, and 1Gbps), to indicate which link is active, and one LED for data transfer status.

  • Page 15: Installing The Nic Hardware

    The following instructions apply to installing the NIC in most systems. Refer to the manuals that were supplied with your system for details about performing these tasks on your particular system. System Requirements Before installing the NIC, make sure your system meets the hardware and software requirements listed in the following table: Category Requirements...

  • Page 16: Pre-Installation Checklist

    3 Review the information in the readme file on the CD-ROM for important information not available at the time this manual was printed. NOTE: If you acquired the NIC software on a floppy disk or from the 3Com Web site, please check the appropriate source for the most recent information.

  • Page 17: Connecting The Network Cables

    7 Replace the system cover and disconnect any personal anti-static devices. 8 Power the system on. Once the system returns to proper operation, the NIC hardware is fully installed. You must next connect the network cables (see page 13) and install the NIC driver software (see Chapter 3). Connecting the Network Cables This section provides information you’ll find useful in attaching a network device to either the 1000Base-SX or 10/100/1000Base-T version of the NIC.

  • Page 18: 10/100/1000Base-T Nics

    Installing the NIC Hardware 10/100/1000Base-T NICs The NIC has one RJ-45 connector used for attaching the system to an Ethernet copper-wire segment. When link negotiation is disabled, the port supports 10Mbps, 100Mbps, or 1000Mbps signaling and either half-duplex or full-duplex operation. 1 Prepare an appropriate cable.

  • Page 19: Installing The Driver Software

    A network device driver must be installed before the NIC can be used with your Novell NetWare system. This chapter describes how to perform the following tasks: Verify that the required OS support files are installed on the server and the NetWare pre-installation parameters are correctly set.

  • Page 20: Pre-Installation Requirements

    Installing the Driver Software Pre-Installation Requirements Before you can use the NIC in your Novell NetWare system, a network device driver must be installed. First, make sure that the NIC card is physically installed on your system. Make sure that your server meets the hardware and operating system software requirements described in the table in "System Requirements"...
  • Page 21 Default Time Server Type = SINGLE # Note: The Time zone information mentioned above # should always precede the SERVER name. set Bindery Context = O=3Com file server name MARS ipx internal net 34881EEE load 3c986 slot=4 frame=Ethernet_802.2 name=3c986_1_e82_2...
  • Page 22 Defines whether 802.3 compliant link negotiation is enabled/disabled. A value of 1 (one) activates the IEEE 802.3 compliant link negotiation (default). All 3Com Gigabit EtherLink Server NICs use link negotiation by default. A value of 0 (zero) enables link signal detection. Use this setting when connecting to Ethernet equipment that does not support link negotiation, or if there is a problem establishing a link between the NIC and the connecting device.

  • Page 23: Installing The Driver: Initial Installation Of Netware 5.1

    When you select this field and press <Enter>, you are prompted to choose between “auto” and “off” Link settings: The “auto” setting activates the IEEE 802.3 compliant link negotiation. All 3Com Gigabit Ethernet Server NICs use link negotiation by default. When “off” is selected, only link signal detection is used. Use this setting when connecting to Ethernet equipment that does not support link negotiation, or if there is a problem establishing a link between the NIC and the connecting device.
  • Page 24 Installing the Driver Software NIC Configuration Parameter Description When you disable link negotiation while installing a Base-SX or 10/100/1000Base-T NIC, you can select Duplex either half-duplex or full-duplex operation. If you select this field and press <Enter>, you are prompted to choose between “full”...

  • Page 25: Editing The Startup.ncf File

    Editing the STARTUP.NCF File To ensure optimum NIC performance, add at least 1024 packet receive buffers for each NIC in the system. NOTE: Depending on your system configuration, the number of clients being supported, and other requirements, more than 1024 packet receive buffers may be needed for each NIC. Example: The default maximum number of receive buffers for the system is 500;...
  • Page 26 Default Time Server Type = SINGLE # Note: The Time zone information mentioned above # should always precede the SERVER name. set Bindery Context = O=3Com file server name MARS ipx internal net 34881EEE load 3c986 slot=4 frame=Ethernet_802.2 name=3c986_1_e82_2 bind ipx 3c986_1_e82_2 net=aaaa load 3c986 slot=4 frame=Ethernet_802.2 name=3c986_1_e82_3...

  • Page 27: Troubleshooting

    Instructions for performing detailed hardware diagnostics on the NIC Behavior of the NIC’s status LEDs How to resolve some common networking problems How to reach 3Com customer service and support Hardware Diagnostic Utility DOS Diagnostics Internal/External Loopback Test (MS-DOS) An MS-DOS based diagnostic utility, TTP.EXE, is included on the CD-ROM. This utility is used for verifying that the NIC hardware is functional.
  • Page 28 >cd \dosdiags Where “e:” is the designation of the CD-ROM drive on your system. NOTE: If you acquired the diagnostic software on a floppy disk or from the 3Com website, specify the path to where the files reside on your system.

  • Page 29: Checking The Port Leds

    If the NIC does not perform as expected, try reinstalling the NIC card or moving it to a different slot or to a different system, then run the DOS Diagnostics tests again. If the card still fails, contact 3Com Customer Support.

  • Page 30: 10/100/1000Base-T Nics

    Troubleshooting 1 Verify that the NIC driver software has been installed and that the NIC is connected to a network. 2 Verify that the NIC status LEDs operate as described in the following table: State Data Blinking Link Blinking slowly 10/100/1000Base-T NICs The faceplate of the 10/100/1000Base-T NIC has four LEDs: one for each port speed option (10Mbps, 100Mbps, and 1Gbps), to indicate which link is active, and one LED for data transfer status (see "10/100/1000Base-T NICs"...

  • Page 31: Troubleshooting Checklist

    Remove all other NICs from the system and run the tests again. If the NIC passes the tests, the other NICs may be causing contention. 3Com Support Information For product support information, software updates, and release notes, see "Contacting 3Com" on page 1. Troubleshooting Checklist...

  • Page 33: Specifications

    1000Base-SX Link Characteristics Medium Diameter 62.5 Microns 50 Microns 10/100/1000Base-T Cable Specifications Port Type 10Base-T 100/1000Base-T NOTE: 1000Base-T signaling requires four twisted pairs of Category 5 balanced cabling, as specified in ISO/IEC 11801:1995 and ANSI/EIA/TIA-568-A (1995) and tested for additional performance using testing procedures defined in TIA/EIA TSB95.

  • Page 34: Physical Characteristics

    Specifications Physical Characteristics Dimension Length Width Power Requirements Specification Operating voltage Power consumption Environmental Specifications Condition Temperature Relative humidity Altitude Shock Vibration, peak to peak displacement Vibration, peak acceleration Measurement 17.3 cm (6.8 in.) 10.7 cm (4.2 in.) Measurement +5 V ± 5% 14 Watts 2.8A @ +5VDC Operating Specification...

  • Page 35: Warranty And Software License Agreement

    Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty 30) days after the date of purchase, and this is verified by 3Com, it will be considered dead-or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement.
  • Page 36 IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE...

  • Page 37: Fcc Class B Statement

    This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device.

  • Page 38: 3Com End User Software License Agreement

    NGINEERING You may not transfer or assign the Software and/or this License Agreement to another party without the prior written consent of 3Com. If such consent is given and you transfer or assign the Software and/or this License Agreement, then you must at the same time either transfer any copies of the Software as well as the supporting documentation to the same party or destroy any such materials not transferred.

  • Page 39: Product Registration

    GREEMENT This License Agreement sets forth the entire understanding and agreement between you and 3Com, supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing signed by both parties.

This manual is also suitable for:

Etherlink 3c986-tEtherlink 710011Etherlink 710012Etherlink 710024Etherlink 710025Etherlink 710026

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