Changing The Group's Dedicated Ip Address; Troubleshooting A Load Balancing Configuration - 3Com EtherLink 3C985B-SX User Manual

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HAPTER

Changing the Group's Dedicated IP Address

1 In the Load Balancing/RSL window, select the group
that has the duplicate address.
2 Click Properties.
3 In the Properties dialog box, enter a new IP address
and click OK.
4 In the Load Balancing/RSL window, click OK to exit
the window and restart receive load balancing.
Troubleshooting a Load Balancing Configuration
Use the troubleshooting tips below to solve problems that
may occur in a load balancing configuration.
For the latest troubleshooting tips, see the Customer
Support page at the 3Com Web site:
http://www.3com.com/
Table 9 Troubleshooting Tips for Load Balancing
Symptom
Receive load balancing fails to
begin functioning.
Receive load balancing stops functioning. Cables may be disconnected, or there
Reconnecting cables does not restore
load balancing.
Receive load balancing does not
function across a router.
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Tip
Check the Group Properties to verify
that the dedicated IP address has been
entered. If no address appears in the
Group Properties dialog box, enter one
to enable receive load balancing.
may be other hardware problems.
Reconnect or change the cables.
Correct any other hardware problems.
Bidirectional load balancing is restored
after this type of failure when
applications create new connections
and new clients log in.
Check the event log for a duplicate
IP address. If another device is using
a load balancing group's dedicated
IP address, change one of the
IP addresses. See
IP Address for instructions.
Receive load balancing across a router is
not supported. Clients across the router
cannot use receive load balancing, but
clients within the subnet get higher
throughput from receive load balancing.
F
EATURES
Changing an