Canon imageRunner 6020 Reference Manual Reference Manual page 388

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6-18 Clearing Paper Jams
Remove any jammed paper.
Close the upper right cover of the main unit.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this
may result in personal injury.
Press and release the paper drawer release button of the
paper drawer indicated on the touch panel display, until the
paper drawer comes out.