Canon imageRunner 6020 Reference Manual Reference Manual

Canon imageRunner 6020 Reference Manual Reference Manual

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Reference Guide
Reference Guide
Read this guide first.
Please read this guide before operating this equipment.
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After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRunner 6020

  • Page 1 Reference Guide Reference Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 imageRUNNER 6020i/5020i 6020/5020 Reference Guide...
  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
  • Page 5 Original Orientation and Preprinted Paper Output Chart, and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 6: Table Of Contents

    Contents Preface ............xi How to Use This Manual .
  • Page 7 Setting Specifications to Suit Your Needs......1-12 Functions That Conserve Power ........1-13 Checking, Changing, and Canceling Jobs .
  • Page 8 Checking Job Details..........2-8 Checking Copy and Print Job Details .
  • Page 9 Setting the Offset Jobs Mode ........3-44 Returning the Common Settings to Their Defaults .
  • Page 10 Setting a Password for an Address Book (Address Book Password) ..4-52 Setting Access Number Management for an Address Book (Access Number Management) ........4-54 Setting Device Information (Device Information Settings).
  • Page 11 Service Call Messages ......... . . 6-49 When Calling Your Local Authorized Canon Dealer ....6-50 When the Power Does Not Turn ON .
  • Page 12 Department ID Management When Using the Card Reader-C1 ..7-50 Changing the Password and Impression Limit....7-50 Checking and Printing Counter Information .
  • Page 13: Preface

    Preface Thank you for purchasing the Canon imageRUNNER 6020i/5020i or imageRUNNER 6020/5020. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 14: Displays Used In This Manual

    Displays Used in This Manual Screen shots of the touch panel display used in this manual are those taken when the optional Saddle Finisher-F2 and Puncher Unit-B1 are attached to the imageRUNNER 5020i. Note that functions that cannot be used depending on the model or options, are not displayed on the touch panel display.
  • Page 15: Legal Notices

    Legal Notices FCC (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 16: Cdrh Regulations

    Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States. CANON INC. 3-30-2 SHIMOMARUKO, OHTA-KU, TOKYO, JAPAN MANUFACTURED: THIS PRODUCT CONFORMS WITH DHHS RADIATION PERFORMANCE STANDARD, 21 CFR CHAPTER 1 SUBCHAPTER J.
  • Page 17: International Energy Star Program

    The standards and logos are uniform among participating nations. Trademarks Canon, the Canon logo, imageRUNNER, NetSpot Accountant, MEAP and MEAP logo are trademarks of Canon Inc. Acrobat is a trademark of Adobe Systems Incorporated.
  • Page 18: Copyright

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
  • Page 19: Important Safety Instructions

    If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids...
  • Page 20 CAUTION • Do not install the machine in unstable locations, such as on unsteady platforms or on inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. •...
  • Page 21: Power Supply

    Power Supply WARNING • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage, resulting in a fire or electrical shock. •...
  • Page 22: Handling

    If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
  • Page 23 • Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
  • Page 24 • The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and following instructions for safety. •...
  • Page 25: Maintenance And Inspections

    Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
  • Page 26: Consumables

    • When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.
  • Page 27: Periodic Inspection Of The Breaker

    Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker. • If a malfunction occurs after a periodic inspection, contact your local authorized Canon dealer. Push the test button with the tip of a ball-point pen, or similar object.
  • Page 28 If the breaker lever does not switch to the OFF (“ ” side) position despite carrying out the above procedure two or three times, contact your local authorized Canon dealer. Once you have confirmed that the power is OFF, press the main power switch to OFF (“...
  • Page 29 Move the breaker lever to the ON (“I” side) position. Press the main power switch to ON (“I” side). Fill in the check sheet, at the end of this manual, to document your periodic inspections of the breaker. Periodic Inspection of the Breaker xxvii...
  • Page 30 Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
  • Page 31: Operations And Terms Used In This Manual

    Operations and Terms Used in This Manual This machine makes effective use of memory in order to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person’s original. You can also print from this machine using a function other than the Copy function.
  • Page 32 Copying Printing data scanned from an original, followed by finishing (stapling, hole punching, etc.). Operations and Terms Used in This Manual...
  • Page 33: Before You Start Using This Machine

    Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as the machine’s main features, parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... .1-3 Installation Precautions .
  • Page 34 1. Before You Start Using This Machine Operations after Turning the Power ON ......... . 1-48 Operations after Using Functions .
  • Page 35: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations s Avoid locations subject to extremes of temperature and humidity, whether low or high.
  • Page 36 s Avoid poorly ventilated locations. During use, this machine generates a slight amount of ozone. Although sensitivity to ozone may vary, this amount is not harmful. Nevertheless, if the machine is used for a prolonged period of time in a poorly ventilated room, or when making a large quantity of prints, be sure to ventilate the room to make the working environment as comfortable as possible.
  • Page 37 s Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is rapidly heated from a low temperature, condensation may form inside the machine. This can adversely affect print quality or result in an inability to obtain print images.
  • Page 38: Select A Safe Power Supply

    Select a Safe Power Supply s Plug the machine into a 120 V AC outlet. s Do not connect other electrical equipment to the same power outlet to which the machine is connected. s Do not connect the power cord into a multiplug power strip, as this may cause a fire or electrical shock.
  • Page 39: Moving The Machine

    Moving the Machine s If you intend to move the machine, contact your local authorized Canon dealer beforehand. Handling Precautions s Do not attempt to disassemble or modify the machine. s Some parts inside the machine are subject to high-voltages and temperatures.
  • Page 40 If there is smoke or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the power outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
  • Page 41: What This Machine Can Do

    What This Machine Can Do Most operations for using this machine are done from the touch panel display. By pressing the keys following the messages on the touch panel display, you can utilize the functions of this machine. IMPORTANT The Send function is only available on the imageRUNNER 6020i/5020i. Switching the Functions Indicated on the Touch Panel Display After the power is turned ON, the following screen appears on the touch panel...
  • Page 42: New Functions Can Be Added

    Whenever a MEAP application is installed, a license is issued. For each application, you can set the terms of validity and impression limits for Scan, Print, or Copy jobs. NOTE For details on obtaining licenses, contact your local authorized Canon dealer. 1-10 What This Machine Can Do...
  • Page 43 s User Management and Restriction Using a Login Service This mode enables you to restrict anyone who does not enter the correct password from using the machine. User authentication enables you to take statistics on the usage of the machine. User identification is executed using a login service. The following three login services can be used with this machine: •...
  • Page 44: Setting Specifications To Suit Your Needs

    Setting Specifications to Suit Your Needs By pressing (Additional Functions), the Additional Functions screen appears. The Additional Functions screen enables you to make common settings related to many functions of the machine, as well as customize specific functions to suit your needs.
  • Page 45: Functions That Conserve Power

    For instructions on how to specify the System Settings, see Chapter 4, “System Manager Settings.” • [Communications Settings], [Address Book Settings], [Forwarding Settings], and [Manage/Access to Address Book] are not displayed on the imageRUNNER 6020/5020. • [Printer Settings] is displayed only if the Network Multi-PDL Printer Kit is attached. •...
  • Page 46 s Low-Power Mode If the machine is not used (no keys are pressed) for a period of about 15 minutes after prints have been made or a key operation is performed, the machine automatically enters the Low-Power mode. The Low-Power mode reduces the temperature of the machine’s fixing unit and thereby ®...
  • Page 47: Daily Timer

    s Daily Timer The machine automatically enters the Sleep mode at the specified time and day of the week set with the daily timer. To reactivate the machine, press the control panel power switch. NOTE • The Daily Timer settings are from Sunday to Saturday and 00:00 to 23:59. (See “Setting the Time for the Unit’s Power to Turn OFF on Different Days of the Week,”...
  • Page 48: Checking, Changing, And Canceling Jobs

    Checking, Changing, and Canceling Jobs By using the System Monitor screen, you can check the status of a printing document, cancel printing, or specify the printing priority. The System Monitor Screen (Device) The System Monitor Screen (Print) NOTE • For a description of functions, see Chapter 2, “Checking Job and Device Status.” •...
  • Page 49: Displaying A Guide Screen

    Displaying a Guide Screen Pressing (Guide) brings up a guide screen with information about the various features that are available with your machine. s Usage Guide Guide Function Screen Pressing (Guide) after selecting a function brings up a guide screen with an explanation of that function.
  • Page 50: Reading Messages From The System Manager

    s Guide Menu Guide Menu Screen To find the right mode for your particular needs or to find a simple description of a mode, press (Guide) while the Basic Features screen or Special Features screen is displayed. The Guide Menu screen appears on the touch panel display, as shown above. For example, if you are copying photo originals: Press [Making Copies] ©...
  • Page 51: Types Of Message Boards

    Types of Message Boards The following three types of message boards are available: s A Message Board without [Done]: s A Message Board with [Done]: If you press [Done] and close the message board, you can perform normal operations. The message appears again when the main power is turned back ON, or after Auto Clear has taken place.
  • Page 52: Other Useful Functions

    s A Message Board Where the Message Appears in the Job/Print Monitor Area: Job/Print Monitor Area Other Useful Functions The following explains other useful functions: s Auto Drawer Switching Function If a paper drawer runs out of paper during printing, the machine automatically locates another paper drawer loaded with the same size paper, and begins feeding paper from that paper drawer.
  • Page 53: Paper Output

    s Paper Supply Indicator Function This function shows the remaining amount of paper in each paper drawer when you select the paper source (See Chapter 1, “Basic Copying,” in the Copying Guide or Chapter 4, “Using/Arranging Documents Stored in an Inbox,” in the Mail Box Guide), or when paper in one paper drawer has run out during printing.
  • Page 54: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of the parts on the outside and inside of the main unit, control panel, and touch panel display. An illustration of the machine with some of the optional equipment attached is also provided to show you the copier model.
  • Page 55 a a a a Control Panel e e e e Stack Bypass Includes the keys, touch panel display, and Feeds transparencies and nonstandard size indicators required for operating the machine. paper stock. (See “Making Prints Using the Stack (See “Control Panel Parts and Functions,” on p. Bypass,”...
  • Page 56: Internal View

    Internal View a a a a Underside of the Platen Glass Cover e e e e Unit 1 (Fixing Transport Unit) Holds originals in place on the platen glass. Pull the Fixing Unit out to clear a paper jam that has occurred on the left side of the machine.
  • Page 57: Feeder

    Feeder a a a a Feeder Cover d d d d Slide Guide Open this cover to remove jammed originals. Adjust the slide guides to match the width of the original. b b b b Original Supply Tray e e e e Original Set Indicator Originals placed here are automatically fed sheet by sheet to the platen glass.
  • Page 58: Control Panel Parts And Functions

    Display Contrast Dial steady red light, contact your local authorized Use to adjust the brightness of the touch panel Canon dealer. display. (See “Adjusting the Brightness,” on p. 1-42.) k k k k Processing/Data Indicator c c c c Numeric keys Flashes green when the machine is performing Press to enter numerical values.
  • Page 59: Checking The Counter

    Checking the Counter You can check the machine’s copy and print page counts. You can also check print and scan page counts that are performed by the users who enter through login services, for each application. Press (Counter Check) on the control panel. Counter Display Contrast Check...
  • Page 60 q To check the MEAP counter number: ❑ Press [MEAP Counter]. ❑ Press the Application Name drop-down list © select the desired application. The Application ID and license expiration date are displayed. If the counter for the desired application is not displayed, press [w] or [v]. To check the version information of an application, press [Version Information].
  • Page 61 The counter totals are shown on the touch panel display. Press [Done]. The display returns to the Basic Features screen. Checking the Counter 1-29...
  • Page 62: Checking Device Information

    Checking Device Information This function enables you to check the version of this machine and get information about the options attached. Press (Counter Check) on the control panel. Counter Display Contrast Check Press [Device Configuration]. The Device Configuration screen is displayed. 1-30 Checking Device Information...
  • Page 63 Check the device configuration settings. The Device configuration screen is divided into multiple screens. Press [w] or [v] to display the desired screen. Checking Device Information 1-31...
  • Page 64: Main Power And Control Panel Power

    Main Power and Control Panel Power The machine is provided with two power switches, a main power switch, a control panel power switch, and a breaker that detects excess current or leakage current. How to Turn ON the Main Power This section explains how to turn ON the main power.
  • Page 65 The screen shown below are displayed with the machine is ready to scan. q If login authentication by a login service is not set, and an applica- tion other than MEAP is selected as the initial function in Common Settings from the Additional Functions screen: ❑...
  • Page 66 NOTE • The Standard mode is set on the touch panel display. • The standard copy settings are: - Copy ratio: Direct (100%) - Paper selection: Auto Paper Selection - Copy exposure: Auto Exposure Control - Copy quantity: 1 - Copy function: 1 © 1-sided copy •...
  • Page 67 ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed. (The background color of the screen is changed to brown.) You can press [©] to switch to the Basic Features screen. ❑ The MEAP Basic Features screen is displayed. q If login authentication by a login service is set: ❑...
  • Page 68 ❑ The MEAP Start Up screen is displayed regardless of the Initial Function settings. (The background color of the screen is changed to brown.) IMPORTANT • If you turn OFF the main power, wait at least ten seconds before turning the main power back ON.
  • Page 69 q If the message <Enter the Dept. ID and Password using the numeric keys.> appears: ❑ Press [Dept. ID] © enter the Department ID using (numeric keys). ❑ Press [Password] © enter the password using (numeric keys). ❑ Press (ID). The Basic Features screen is displayed.
  • Page 70: Control Panel Power Switch

    Control Panel Power Switch Press the control panel power switch to cancel the Sleep mode and resume normal machine operations. NOTE The machine can receive and print documents from a personal computer even when it is in the Sleep mode. I-fax documents can also be received while the machine is in the Sleep mode.
  • Page 71: System Settings

    System Settings It is necessary to set up the machine before using it on a network or as a printer. To set up the machine, refer to the following guides or sections for instructions: s Setting Up and Connecting the Machine to the Network: See the Network Guide.
  • Page 72: Using The Touch Panel Display

    Using the Touch Panel Display This section describes the keys that are frequently used on the touch panel display. Information on how to adjust the brightness of the touch panel display is also provided. CAUTION Press the touch panel keys gently with your fingers. Do not press the touch panel display with a pencil, ballpoint pen, or other sharp objects that can scratch the surface of the touch panel display or break it.
  • Page 73: Touch Panel Key Display

    Touch Panel Key Display When you press a key on the touch panel display, that key is highlighted, and the corresponding mode (function) is set. When you set certain modes, the characters on some keys may become grayed out. You cannot press keys that are grayed out. This means that you cannot set these modes in combination with the presently set mode.
  • Page 74: Adjusting The Brightness

    s Keys That Display a Drop-Down List When Pressed: When you press a key with a down triangle ( w ) in the lower right corner, a list of items to select is displayed. Before Selection Drop-Down List After Selection s Numeric Keys: When numeric keys are displayed on the touch panel display, you can enter values using numeric keys on the control panel.
  • Page 75: Entering Characters From The Touch Panel Display

    On screens which require alphanumeric entry, enter characters using the keys displayed on the touch panel display, as shown below. Entering Alphabet Characters Example: Enter <Canon>. Press the entry mode drop-down list © select [Alphanum.]. Entering Characters from the Touch Panel Display...
  • Page 76 Enter <Canon>. To enter uppercase characters, press [Shift]. To enter a space, press [Space]. To move the cursor, press [ ] or [ ]. To enter symbols, press the entry mode drop-down list © select [Symbol] © enter the desired symbols.
  • Page 77: Entering Special Characters

    Entering Special Characters Example: Enter <é>. NOTE If Language Switch is set to ‘On’, some characters may be restricted, and cannot be entered. Press the entry mode drop-down list © select [Symbol]. Press [ ] or [ ] to display the desired special character. Press [é].
  • Page 78 NOTE • If you make a mistake when entering characters, press [ ] or [ ] to position the cursor © press [Backspace] to delete the characters © enter the correct characters. • To delete all of the characters you have entered, press (Clear).
  • Page 79: Entering Values In Inches

    Entering Values in Inches When entering values in inches in modes which require a numeric entry, set the Inch Entry mode to ‘On’ in Common Settings from the Additional Functions screen. You can then enter inches when you press [Inch] on a screen requiring numeric entry.
  • Page 80: Entering The Department Id And Password

    Entering the Department ID and Password If Department ID Management has been set, the Department ID and password must be entered before operating this machine. NOTE • If you are using the optional control card for Department ID Management, the message <You must insert a control card.>...
  • Page 81 NOTE If you make a mistake when entering the Department ID or password, (Clear) © enter the correct values. press Press (ID). Reset Guide Additional Functions Clear Processing/Data Error The Basic Features screen of the selected function appears on the touch panel display.
  • Page 82: Operations After Using Functions

    Operations after Using Functions When your operations are complete, press (ID) on the control panel. Reset Guide Additional Functions Clear Processing/Data Error The screen for entering the Department ID and password appears. NOTE • To repeat operations, enter the Department ID and password again. •...
  • Page 83: Logging In Through The Authentication Screens Of Sdl And Sso

    For this section, SDL and SSO (Single Sign-On) are used as examples to explain the procedure. However, if you are using other login services, login procedures may vary. • For details on selecting and setting login services, contact your local authorized Canon dealer. •...
  • Page 84 Enter the user name © press [OK]. You can also enter values using (numeric keys). Press [Password]. 1-52 Logging in through the Authentication Screens of SDL and SSO...
  • Page 85 Enter the password © press [OK]. You can also enter the password using (numeric keys). q If SSO is set as a login service, the screen below is displayed: ❑ Enter the user name, password, and DNS domain name. IMPORTANT •...
  • Page 86 Press [Log In]. The Basic Features screen of the selected function appears on the touch panel display. You can also log on by pressing (ID). If the user name or password that you entered are incorrect a message appears prompting you to verify your user name and password. Repeat the procedure from step 1.
  • Page 87: Placing Originals

    Placing Originals Set the originals on the platen glass or in the feeder, depending on the paper size and type that you want to print and the settings that you have entered. NOTE If the original has too many pages to be placed in the feeder all at once, use the Job Build mode.
  • Page 88: Orientation Of Originals

    Orientation of Originals You can place originals either vertically or horizontally. Always align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner), or with the back edge of the feeder. Platen Glass Place the original face down.
  • Page 89: Placing An Original On The Platen Glass

    Placing an Original on the Platen Glass You should use the platen glass when scanning bound originals (such as books and magazines), originals on heavy or lightweight paper, and transparencies. NOTE The machine automatically detects the size of the following originals: 11" x 17", LGL, LTR, LTRR, and STMTR.
  • Page 90 Place your original face down. The surface that you want to copy must be placed face down. Align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner). Place books and other bound originals on the platen glass in the same way.
  • Page 91 Gently close the feeder/platen glass cover. CAUTION • Close the feeder/platen glass cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen glass cover when using the platen glass to make copies of thick books.
  • Page 92: Placing Originals In The Feeder

    • STMT and postcard size paper cannot be detected. Follow the instructions on the touch panel display, and specify the original size or manually select the paper size. Placing Originals in the Feeder Place a stack of originals into the feeder, and press (Start).
  • Page 93 Adjust the slide guides to fit the size of the originals. Neatly place your originals face up into the original supply tray. Original Set Indicator If you are enlarging LTR or STMT originals onto 11" x 17" or LGL paper, place your originals horizontally.
  • Page 94 IMPORTANT • Do not add or remove originals while they are being scanned. • When scanning is complete, remove the originals from the original output area to avoid paper jams. Original Output Area NOTE • The scanned originals are output face down to the original output area. •...
  • Page 95: Making Prints Using The Stack Bypass

    Making Prints Using the Stack Bypass If you are making prints on transparencies or nonstandard size paper stock, load the paper stock into the stack bypass. IMPORTANT • Note the following points when using the stack bypass: - Copy quantity: 1 to about 50 sheets (stack about 3/16" (5 mm) high) - Paper size: 4"...
  • Page 96 Open the stack bypass. NOTE If the paper size loaded in the stack bypass is different from the paper size stored in the Stack Bypass Standard Settings, set the Stack Bypass Standard Settings to ‘Off’. (See “Setting the Standard Paper for the Stack Bypass,” on p. 3-35.) q If the specified paper has already been loaded into the stack bypass: ❑...
  • Page 97 Adjust the slide guides to match the size of the paper. Slide Guide If you are feeding large size paper, pull out the auxiliary tray. Auxiliary Tray Load the paper into the stack bypass. Make sure that the height of the paper stack does not exceed the limit mark Align the required number of sheets of paper with the slide guides.
  • Page 98 Select the desired paper size © press [Next]. If the following screen is displayed, adjust the width of the slide guides © specify the paper size © press [OK]. If the following screen is displayed, adjust the width of the slide guides to match the paper size stored in Stack Bypass Standard Settings, or set Stack Bypass Standard Settings to ‘Off’.
  • Page 99 IMPORTANT • Set the paper size to the same size as the paper loaded in the stack bypass. • If Stack Bypass Standard Settings is set to ‘On’, you can load only the registered paper types into the stack bypass. NOTE •...
  • Page 100 Press [Done]. Paper Size Selected Paper Size Currently Loaded If you press [Stack Bypass Settings], you can reset the paper size and type. Place your originals © select the desired copy settings. Press (Start). Copying starts. NOTE To cancel all settings and return the machine to the standard mode, press (Reset).
  • Page 101: Using The Stack Bypass While Reserving Print Jobs

    Using the Stack Bypass while Reserving Print Jobs While paper is being fed from the stack bypass for the current print job, you can specify the paper to be loaded in the stack bypass for the next reserved job. You can reserve up to five print jobs, including the current job. Interrupt print jobs are not included in this count.
  • Page 102 Select the paper size © press [Next]. NOTE • When loading paper other than a standard size, press [Free Size]. • To select an A or B series paper size, press [A/B-size]. • If Stack Bypass Standard Settings is set to ‘On’, the screen which shows the paper size/type selected beforehand will be displayed.
  • Page 103 The paper size/type currently loaded and the paper size/type that is reserved are displayed, as shown below. Paper Size/Type Specified for the Reserved Job Paper Size/Type Currently Loaded NOTE • If [Free Size] is selected, [Transparency] cannot be selected. • If there is more than one reserved job waiting to print, only the paper size/type specified for the last reserved job will be shown here and on the Basic Features screen.
  • Page 104 Load the specified paper when its turn comes to print. NOTE • The specified paper size/type is displayed when its turn comes to print. • Even when setting reserved print settings, and if paper is loaded in the stack bypass, specify the same paper size and type as specified in steps 2 and 3. Otherwise, printing will not start.
  • Page 105 Select the paper type © press [OK]. Printing starts. Making Prints Using the Stack Bypass 1-73...
  • Page 106: Multifunctional Operations

    Multifunctional Operations The imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 offer the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Possible : Not Possible...
  • Page 107: Available Paper Stock

    Available Paper Stock The paper types which can be used for this machine are shown in the following table. The type of paper loaded in a paper drawer is indicated by the icon shown on the touch panel display for that paper drawer. (See “Identifying the Type of Paper in a Paper Drawer,”...
  • Page 108 : Possible : Not Possible Available Loading Place (Paper Set Place) Paper Size Width x Length Paper Paper Stack Paper Drawer 1, 2 Drawer 3, 4 Bypass Deck 11" x 17" 11" x 17" 8 1/2" x 14" 11" x 8 1/2" LTRR 8 1/2"...
  • Page 109 Checking Job and Device Status CHAPTER This chapter explains various methods of confirming and changing print jobs, and related functions. Checking Job and Device Status ......... . .2-2 Confirmation/Cancellation of the Job .
  • Page 110: Checking Job And Device Status

    Checking Job and Device Status If you press [System Monitor], the System Monitor screen appears enabling you to check and change the status of Copy, Send, Print, and Receive jobs. For example, you can change the order of jobs in the print queue, cancel a job, check the details of a job, or print a password protected job (secured print).
  • Page 111 From the keys located at the bottom of the System Monitor screen, select the job type ([Copy], [Send], [Print] or [Receive]) that you want to check or change, or press [Device] to display the current status of the machine. q If a job type ([Copy], [Send], [Print], or [Receive]) is selected: ❑...
  • Page 112 NOTE • The most recent 100 copy or print jobs are displayed in the Log. • Only the Log can be checked when [Receive] is selected. • The status of each icon displayed on the screen is as follows: Icon Icon Description Description...
  • Page 113: Confirmation/Cancellation Of The Job

    Confirmation/Cancellation of the Job When you send print data from a computer, it is stored in this machine as input. The machine then processes this data and outputs it. This operation is called “Spool.” NOTE • The spool status is displayed only if the optional Multi-PDL Printer Kit is attached. •...
  • Page 114 Press [Spool Status]. Press the Spool Type drop-down list. Checking Job and Device Status...
  • Page 115 If you want to cancel a job in the spooler: ❑ Press [Spool Status]. ❑ Select the job whose spooling you want to cancel © press [Cancel]. ❑ Press [Yes]. If you do not want to cancel the job, press [No]. q If you want to check a job’s detailed information: ❑...
  • Page 116: Checking Job Details

    Checking Job Details You can check job details, such as the date and time entered, and the number of pages. For Send job details, you can check each destination when multiple destinations are specified. IMPORTANT The memory of this machine can store up to 3,700 pages. If a paper jam occurs, or if the machine runs out of paper, print jobs can be sent even if this maximum capacity has been reached.
  • Page 117 Press [Status] or [Log] © select the job whose details you want to check © press [Details]. Check the detailed information © press [Done] repeatedly until the Basic Features screen appears. Checking Job Details...
  • Page 118: Printing The Copy And Print Job Logs

    Printing the Copy and Print Job Logs Press [System Monitor] © select the job type ([Copy] or [Print]). Press [Log] © [Print List]. If you select [Print] in step 1, select a job type from the Select Type drop-down list © press [Print List]. NOTE If plain or recycled paper (11"...
  • Page 119 Press [Yes]. If you do not want to print, press [No]. The Copy Log List is printed if you selected [Copy]. The Print Log List is printed if you selected [Print]. Press [Done]. The display returns to the Basic Features screen. Checking Job Details 2-11...
  • Page 120: Checking Send Job Details

    Checking Send Job Details Press [System Monitor] © [Send]. Press [Status] or [Log] © select the job whose details you want to check © press [Details]. IMPORTANT You cannot check the status of send jobs specified from MEAP applications, because these jobs are not displayed. NOTE If you set Erase Failed TX to ‘Off’, and specify multiple destinations, the job status screen of the specified destinations that were completed without errors indicates...
  • Page 121 Confirm the details. To change the address, press [Change Destination]. (See “Changing the Destination,” on p. 2-14.) If you want to resend a job, press [Resend]. (See “Resending a Send Job,” on p. 2-17.) If you want to print the job status details or log, press [Print List]. (See “Printing the Send Job Status/Log,”...
  • Page 122: Performing Send Jobs

    Performing Send Jobs You can change the destination of the send job or resend a job that had an error. Changing the Destination You can change the destination of a send job from the System Monitor screen. IMPORTANT • Destinations can be changed only for send standby jobs set with delayed send, or jobs which have been canceled from sending due to an error.
  • Page 123 Press [Change Destination]. If you are sending to multiple destinations using the same sending method, [Broadcast List] is displayed. Press [Broadcast List] © select the destination to be changed © press [Change Destination]. Checking Job Details 2-15...
  • Page 124 Change the destination. The destinations which can be changed and their details are as follows. • E-mail: E-mail address • I-Fax: I-Fax address • File: Host name, file path, user name, password Press [OK]. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 125: Resending A Send Job

    Resending a Send Job You can resend a document that was not sent due to an error. IMPORTANT To change the address of the job with a send error, set Erase Failed TX to ‘Off’ from the Additional Functions screen. (See Chapter 3, “Setting/Storing the Communications Settings,”...
  • Page 126 Press [Resend]. If you are sending to multiple destinations using the same sending method, [Broadcast List] is displayed. Press [Broadcast List] © select the destination © press [Resend]. Press [Done] repeatedly until the Basic Features screen appears. 2-18 Checking Job Details...
  • Page 127: Printing The Send Job Status/Log

    Printing the Send Job Status/Log Press [System Monitor] © [Send]. Press [Status] or [Log] © [Print List]. IMPORTANT You cannot print the TX Reserve List for Send jobs specified from MEAP applications, because these jobs are not displayed. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’...
  • Page 128 Press [Yes]. If you do not want to print, press [No]. If you selected [Status], the TX Reserve List is printed. If you selected [Log], the Activity Report is printed. Press [Done]. The display returns to the Basic Features screen. 2-20 Checking Job Details...
  • Page 129: Checking Received Job Details

    Checking Received Job Details You can check details about received jobs, such as the reception date and time, and number of pages. IMPORTANT You cannot check the details of jobs that have been received through MEAP applications. Press [System Monitor] © [Receive]. Select the job whose details you want to check ©...
  • Page 130 Confirm the details. Press [Done] repeatedly until the Basic Features screen appears. 2-22 Checking Job Details...
  • Page 131: Performing Received Jobs

    Performing Received Jobs You can confirm the status of forwarding jobs and print the Received Job log. Printing a Received Job Log Press [System Monitor] © [Receive]. Press [Print List]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’...
  • Page 132: Checking Received I-Fax Jobs

    Select [Yes]. If you do not want to print, press [No]. The Activity Report is printed. Press [Done]. The display returns to the Basic Features screen. Checking Received I-Fax Jobs Press [System Monitor] © [Receive]. Press [Checking RX of I-Fax Jobs]. A message that the job is being checked is displayed.
  • Page 133: Checking Forwarded Job Details

    NOTE To use [Checking RX of I-Fax Jobs], set the E-mail/I-Fax POP settings to ‘On’ (from the Additional Functions screen) so that you can receive documents using POP (Post Office Protocol). Press [Done]. The display returns to the Basic Features screen. Checking Forwarded Job Details You can check the details of a job while the job is being forwarded, using Forwarding Settings.
  • Page 134 Confirm the details. Press [Done] repeatedly until the Basic Features screen appears. 2-26 Checking Job Details...
  • Page 135: Canceling A Job

    Canceling a Job This section explains how to cancel a job in several ways. Canceling from the Touch Panel Display Press [Cancel] on the screen which appears while the machine is scanning, printing, or waiting to print the document. The selected job is canceled. NOTE When you cancel a job during scanning, be sure to remove the original of that job.
  • Page 136: Canceling Using The Stop Key

    Canceling Using the Stop Key You can cancel a job by pressing (Stop), when the job has been scanned. Press (Stop). ON / OFF Stop Start Clear When canceling a job which is being printed, press [Cancel] on the touch panel display on the screen that appears during printing.
  • Page 137: Canceling A Job From The System Monitor Screen

    Canceling a Job from the System Monitor Screen Press [System Monitor] © select the job type ([Copy], [Send], or [Print]). NOTE If you want to cancel remote or cascade copy jobs from the machine that is scanning the original, press [Copy] on the System Monitor screen. Press [Status].
  • Page 138 Press [Yes]. If you do not want to cancel the job, press [No]. NOTE The canceled job is displayed as <NG> (No Good) on the Log screen. Press [Done]. The display returns to the Basic Features screen. 2-30 Canceling a Job...
  • Page 139: Priority Printing

    Priority Printing When you set priority printing for a job, the machine starts printing the job once the current print job is complete. Press [System Monitor] © [Print]. Press [Status]. Select the job for priority printing © press [Print Next]. Priority Printing 2-31...
  • Page 140 Press [Done]. The display returns to the Basic Features screen. 2-32 Priority Printing...
  • Page 141: Handling Print Jobs Sent From A Computer

    Handling Print Jobs Sent from a Computer You can temporarily stop a print job sent from a computer, or skip a print error if it occurs. Press [System Monitor] © [Print]. Press [Status]. Select the desired job © press [Details]. Handling Print Jobs Sent from a Computer 2-33...
  • Page 142 Select how to handle this print job. If you press [Pause], printing stops temporarily, and the key changes to [Resume]. If you press [Resume], printing resumes, and the key changes to [Pause]. You can continue the print job even when a print error occurs, by pressing [Auto Continue], depending on the type of print error.
  • Page 143: Printing Secured Documents

    Printing Secured Documents You can print documents that have been assigned a password and sent to this machine from a computer. Documents with a password are called “secured documents.” Secured documents waiting to be printed are displayed with the locked icon the left of the job number.
  • Page 144 Select the desired secured document © press [Secured Print]. (numeric keys) © Enter the correct password using press [OK]. Enter the same password that you originally assigned to the document at the computer. The machine becomes ready to print the secured document. To cancel printing, press [Cancel].
  • Page 145 Customizing Settings CHAPTER This chapter describes initial settings and procedures and how to customize them to suit your needs. Additional Functions Settings Table .........3-3 Setting Specifications That Are Common to Each Function (Common Settings) .
  • Page 146 3. Customizing Settings Report Settings............3-68 Specifying Report Settings .
  • Page 147: Additional Functions Settings Table

    Additional Functions Settings Table The following settings can be selected or stored from the Additional Functions screen. For details on settings not explained in this manual, see the following guides: • Copy Settings ..............Copying Guide (Including the settings for remote copy prints) •...
  • Page 148 Applicable Additional Functions Available Settings Page Common Settings Tray A: Copy*/Printer*/Mail Box*/Receive*/Other* Tray Designation** p. 3-24 Tray B: Copy*/Printer*/Mail Box*/Receive*/Other* Printing Priority 1: Copy (Priority) 2: Printer 3: Mail Box, Receive, Other p. 3-26 Store Form for Form Store (Entire Image Composition/Transparent Image)/ p.
  • Page 149 Applicable Additional Functions Available Settings Page Timer Settings Default Setting (12-digit number) Date & Time Settings Time Zone: GMT–12:00 to GMT+12:00, (GMT–05:00*) p. 3-48 Daylight Saving Time: On*/Off 10, 15, 20, 30, 40, 50 min., 1 hour*, 90 min., 2, 3, 4 Auto Sleep Time p.
  • Page 150 Applicable Additional Functions Available Settings Page System Settings System Manager ID: 7 digit number max. System Password: 7 digit number max. System Manager: 32 characters max. System Manager Settings p. 4-3 E-mail Address: 64 characters max. Contact Information: 32 characters max. Comment: 32 characters max.
  • Page 151 NOTE • An asterisk (*) indicates the factory default setting. • Two asterisks (**) indicate items that appear only when the appropriate optional equipment is attached. • For instructions on how to set the modes not described in this manual, refer to the appropriate Operation Manual listed in the front of this Reference Guide.
  • Page 152: Setting Specifications That Are Common To Each Function

    Setting Specifications That Are Common to Each Function (Common Settings) This section describes how to specify the settings that are common to the Copy, Send, and Mail Box functions. NOTE The Common Settings screen is made up of several screens. Press [w] or [v] to scroll to the desired screen, and make the required settings.
  • Page 153 Select [Copy], [Send], [Mail Box], or [MEAP] © press [OK]. When the main power is turned ON, or after Auto Clear initiates: If you select [Copy]: The Copy Basic Features screen appears. If you select [Send]: The Send Basic Features screen appears. If you select [Mail Box]: The Inbox Selection screen appears.
  • Page 154: Selecting The Default Display After Auto Clear

    Selecting the Default Display after Auto Clear You can set whether the screen specified as the Initial Function is displayed after Auto Clear initiates. NOTE • The time delay for Auto Clear can be set. (See “Setting the Time for the Display to Return to the Basic Features Screen after Finishing Operations,”...
  • Page 155: Setting The Entry Tone, Error Tone, And The Job Done Tone

    Select [Initial Function] or [Selected Function] © press [OK]. Press [Initial Function]: To display the screen set as the Initial Function after Auto Clear is performed. For example, if the System Monitor screen is set as the Initial Function, and Auto Clear initiates after setting the Mail Box function, the display returns to the System Monitor screen.
  • Page 156 (Additional Functions) © [Common Settings] © Press [Audible Tones]. NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Select [On] or [Off] for the desired tones © press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 157: Setting Inch Input

    Setting Inch Input You can display the keys for entering values in inches on the numeric entry screens. NOTE • The default setting is ‘On’. • Even if Inch Entry is set to ‘On’, you still have the option to enter measurements in millimeters by pressing [mm].
  • Page 158: Setting A Paper Drawer For Auto Paper Selection/Auto Drawer Switching

    Select [On] or [Off] © press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Setting a Paper Drawer for Auto Paper Selection/Auto Drawer Switching The paper drawers used for Automatic Paper Selection and Auto Drawer Switching can be set.
  • Page 159 (Additional Functions) © [Common Settings] © Press [Drawer Eligibility For APS/ADS]. NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Select [Copy], [Printer], [Mail Box], [Receive], or [Other]. The prints from a Remote Copy job are included in [Copy]. [Receive] can only be selected if you are using the imageRUNNER 6020i/5020i.
  • Page 160 Select [On] or [Off] for the stack bypass and each paper drawer © press [OK]. [On]: Makes the paper drawer eligible for APS/ADS. [Off]: Makes the paper drawer ineligible for APS/ADS. The number of each paper drawer is indicated in the following places: Stack Bypass Paper Drawer 1 Paper Drawer 2...
  • Page 161: Identifying The Type Of Paper In A Paper Drawer

    Press [Done] repeatedly until the Basic Features screen appears. Identifying the Type of Paper in a Paper Drawer You can specify the paper type loaded in each paper drawer. (Additional Functions) © [Common Settings]. Press Press [w] or [v] until [Store Paper Type] appears © press [Store Paper Type].
  • Page 162 The number of each paper drawer is indicated in the following places: Paper Drawer 1 Paper Drawer 2 Paper Drawer 3 Paper Drawer 4 Select the paper type loaded in the paper drawer © press [OK]. Load the same type of paper as the stored paper type in each paper drawer. The selected mode is set.
  • Page 163: Changing The Energy Saver Mode Setting

    Press [Done] repeatedly until the Basic Features screen appears. NOTE The paper types stored here are displayed through the use of icons on the paper selection screen, as shown below. Changing the Energy Saver Mode Setting You can reduce the power that is consumed by the machine by changing the Energy Saver mode setting.
  • Page 164 Press [w] or [v] until [Energy Saver Mode] appears © press [Energy Saver Mode]. Select [–10%], [–25%], [–50%], or [None] © press [OK]. The approximate energy saving figures for each mode, and the approximate delay times from power ON to Ready to Print status are listed below. •...
  • Page 165: Setting Energy Consumption In The Sleep Mode

    Setting Energy Consumption in the Sleep Mode You can set the amount of energy consumption when the machine is in the Sleep Mode. NOTE • When the printer or sending functions are attached to the machine, the Energy Consumption in the Sleep Mode setting may be set automatically depending on the network settings or the status of jobs.
  • Page 166: Distinguishing Between Ltrr And Stmt Originals

    Select [Low] or [High] © press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Distinguishing between LTRR and STMT Originals You can designate the way the machine handles LTRR or STMT originals placed on the platen glass.
  • Page 167 Press [w] or [v] until [LTRR/STMT Original Selection] appears © press [LTRR/STMT Original Selection]. Select [Distinguish Manually], [Use LTRR Format], or [Use STMT Format] © press [OK]. [Distinguish Manually]: If you place an LTRR or STMT original on the platen glass, a screen enabling you to select the original size appears when scanning.
  • Page 168: Setting A Dedicated Tray For Each Function

    Setting a Dedicated Tray for Each Function You can select the function for which each output tray of the finishers (optional) is to be used. NOTE • It is possible to assign a single tray to multiple functions. • We recommend attaching the supplied labels to the trays to identify their respective uses. Blank labels are also provided.
  • Page 169 Select the functions for dedicated output trays A and B © press [OK]. You can only select [Printer] if the optional Multi-PDL Printer Kit is attached. The prints from a Remote Copy job are included in [Copy]. You can only select [Receive] if you are using the imageRUNNER 6020i/5020i. Select [Other] if you are printing from the Report function.
  • Page 170: Setting The Printing Priority

    Setting the Printing Priority You can set the printing priority. A job that is set as a high priority is printed after the current job is complete. NOTE • Priority printing does not take place even if you set it as the highest priority until the current job is complete.
  • Page 171 Select the printing priority for the various functions © press [OK]. Selecting [1] sets the highest printing priority. You can only select [Printer] if the optional Multi-PDL Printer Kit is attached. The prints from a Remote Copy job are included in [Copy]. You can only select [Receive] if you are using the imageRUNNER 6020i/5020i.
  • Page 172: Storing An Image Form

    Storing an Image Form If you store image forms, you can use the Form Composition mode in the Copy and Mail Box functions. For instructions on how to use the Form Composition mode, see Chapter 2, “Additional Copy Functions,” in the Copying Guide, or Chapter 4, “Using/Arranging Documents Stored in an Inbox,”...
  • Page 173 Press [Store]. Select the size of the original that contains the image form © press [Next]. NOTE To select an A or B series paper size, press [A/B-size]. Setting Specifications That Are Common to Each Function (Common Settings) 3-29...
  • Page 174 Select a form feature. q If [Entire Image Composition] is selected: ❑ Press [Next]. 3-30 Setting Specifications That Are Common to Each Function (Common Settings)
  • Page 175 q If [Transparent Image] is selected: ❑ Adjust the halftone density by pressing [–] or [+] © press [Next]. You can enter a value from 20% to 99% (in one percent increments). Even when you enter the values using (numeric keys), you can change the values by pressing [–] or [+].
  • Page 176: Checking Image Form Details

    If you want to store a name for the image form, press [Form Name] © enter the form name © press [OK]. NOTE • For instructions on how to enter characters on the touch panel display, see “Entering Characters from the Touch Panel Display,” on p. 1-43. •...
  • Page 177 Select the desired image form © press [Details]. If eight or more image forms are stored, press [w] or [v] to display the rest of the image forms. NOTE To check the images stored as forms, press [Check Print] © make a copy of the image.
  • Page 178: Erasing An Image Form

    Press [Done] repeatedly until the Basic Features screen appears. Erasing an Image Form (Additional Functions) © [Common Settings]. Press Press [w] or [v] until [Store Form for Form Composition] appears © press [Store Form for Form Composition]. Select the image form that you want to erase © press [Erase]. NOTE To check stored image forms, press [Check Print] ©...
  • Page 179: Setting The Standard Paper For The Stack Bypass

    Press [Yes]. If you do not want to erase the image, press [No]. The image form is erased. Press [Done] repeatedly until the Basic Features screen appears. Setting the Standard Paper for the Stack Bypass You can set the paper size and type that the stack bypass uses beforehand. This setting is useful if you always load the same paper size and type into the stack bypass.
  • Page 180 Press [w] or [v] until [Stack Bypass Standard Settings] appears © press [Stack Bypass Standard Settings]. Select [On] © press [Store]. If you select [Off], proceed to step 6. 3-36 Setting Specifications That Are Common to Each Function (Common Settings)
  • Page 181 Select the desired paper size © press [Next]. NOTE • To select a nonstandard paper size, press [Free Size]. • To select an A or B series paper size, press [A/B-size]. Select the desired paper type © press [OK]. NOTE If [Free Size] is selected, [Transparency] cannot be selected.
  • Page 182 Press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. 3-38 Setting Specifications That Are Common to Each Function (Common Settings)
  • Page 183: Setting The Standard Local Print Settings

    Setting the Standard Local Print Settings If you want to print documents from an inbox without changing the original settings set when they were scanned, or if you want to print documents sent from a personal computer after changing the print settings, you can print using the Standard Local Print Settings set in this section.
  • Page 184 Press [w] or [v] until [Standard Local Print Settings] appears © press [Standard Local Print Settings]. Select the Standard Local Print Settings for each mode © press [Done]. Paper Select: Select the paper source. Copies: Set the number of copies from one to 2,000 sets. Finisher: Set the type of collating.
  • Page 185: Changing The Display Language

    Press [Done] repeatedly until the Basic Features screen appears. Changing the Display Language You can change the language displayed on the touch panel display. NOTE • The default setting is ‘Off’. • If there is a difference between the language set on the machine and the one set on the Active Directory, the sender’s common name is not displayed on the e-mail recipient’s machine.
  • Page 186 Press [On] © select a desired language. If the desired language is not displayed, press [w] or [v]. Press [Off], if you do not want to change the display language. Press [OK]. The selected mode is set, and the display returns to the Basic Features screen. NOTE •...
  • Page 187: Reversing The Display Colors

    Reversing the Display Colors You can reverse the colors on the touch panel display for better viewing. If you are finding it hard to make out what is being shown on the display, using this function may make things clearer. NOTE The default setting is ‘Off’.
  • Page 188: Setting The Offset Jobs Mode

    Press [Done] repeatedly until the Basic Features screen appears. Setting the Offset Jobs Mode This mode enables you to collate and output each job separately. If Offset Jobs is set to ‘Off’, the machine outputs pages without collating. NOTE The default setting is ‘On’. (Additional Functions) ©...
  • Page 189: Returning The Common Settings To Their Defaults

    Select [On] or [Off] © press [OK]. Select [Off], if you do not want to set the Offset Jobs mode. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Returning the Common Settings to Their Defaults You can restore all of the Common Settings to their defaults (initial settings).
  • Page 190 Press [w] or [v] until [Initialize Common Settings] appears © press [Initialize Common Settings]. Press [Yes]. To cancel initializing the Common Settings, press [No]. 3-46 Setting Specifications That Are Common to Each Function (Common Settings)
  • Page 191 The message <Initialized.> appears on the display for approximately two seconds. The Common Settings are returned to their defaults. Press [Done] repeatedly until the Basic Features screen appears. Setting Specifications That Are Common to Each Function (Common Settings) 3-47...
  • Page 192: Setting The Timer (Timer Settings)

    Setting the Timer (Timer Settings) You can set the current date and time, and specify the time it takes for the machine to enter the Sleep mode. NOTE The Timer Settings screen is made up of several screens. Press [w] or [v] to scroll to the desired screen, and make the required settings.
  • Page 193 (Additional Functions) © [Timer Settings] © [Date & Press Time Settings]. NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Enter the current date (month, day, year) and time using (numeric keys). Enter all four digits of the year.
  • Page 194 q If you are setting the time zone: ❑ Press the Time Zone drop-down list © select the time zone where the machine is located. NOTE • The default setting is ‘GMT-5:00’. • Eastern time (US/Canada): GMT-5:00 • Central time (US/Canada): GMT-6:00 •...
  • Page 195 ❑ Select the month and day from the Month and Day drop-down lists, as shown below. ❑ Press [–] or [+] to set the time of day you want Daylight Saving Time to take effect. ❑ When all the settings are complete, press [OK]. ❑...
  • Page 196: Setting The Time To Initiate Auto Sleep After Finishing Operations

    Press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Setting the Time to Initiate Auto Sleep after Finishing Operations If the machine is not operated (no keys are pressed) for a certain period of time, the control panel power switch automatically switches OFF to save power.
  • Page 197 (Additional Functions) © [Timer Settings] © [Auto Press Sleep Time]. NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Press [w] or [v] to enter the desired Auto Sleep Time © press [OK].
  • Page 198: Setting The Time For The Display To Return To The Basic Features Screen After Finishing Operations

    Setting the Time for the Display to Return to the Basic Features Screen after Finishing Operations If the machine is not operated (no keys are pressed) for a certain period of time, the display returns to the Basic Features screen (Standard setting) of the selected function.
  • Page 199: Setting The Time For The Unit To Quiet Down After The Last Task

    Press [–] or [+] to enter the desired Auto Clear Time © press [OK]. The Auto Clear Time settings are from 0 to 9 minutes (in one minute increments). You can also enter values using (numeric keys). The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 200 (Additional Functions) © [Timer Settings] © [Time Press Until Unit Quiets Down]. NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Press [–] or [+] to enter the desired time period © press [OK]. The Time Until Unit Quiets Down settings are from 0 to 9 minutes (in one minute increments).
  • Page 201: Setting The Time For The Unit's Power To Turn Off On Different Days Of The Week

    Setting the Time for the Unit’s Power to Turn OFF on Different Days of the Week You can set the time that the machine automatically enters the Sleep mode each day of the week. NOTE • Setting Range: Daily from Sunday to Saturday, 00:00 to 23:59 in one minute increments. •...
  • Page 202: Setting The Low-Power Mode Time

    Select the day of the week © enter the time using (numeric keys) © press [OK]. Enter the time in 24-hour notation, as four digits without a space. Examples: 7:05 a.m. © 0705 11:18 p.m. © 2318 If you make a mistake when entering the time, select the day of the week again © enter a four digit number.
  • Page 203 Press [w] or [v] until [Low-power Mode Time] appears © press [Low-power Mode Time]. Press [w] or [v] to enter the Low-Power mode time © press [OK]. The Low-power Mode Time settings are: 10, 15, 20, 30, 40, or 50 minutes, 1 hour, 90 minutes, and 2, 3, or 4 hours.
  • Page 204: Adjusting The Machine (Adjustment/Cleaning)

    Adjusting the Machine (Adjustment/Cleaning) You can perform a fine adjustment of the printed image and stapling position. NOTE The Adjustment/Cleaning screen is made up of several screens. Press [w] or [v] to scroll to the desired screen and make the required settings. Making a Zoom Fine Adjustment When you print a copy or document from an inbox, a slight difference in size may occur between the size of the original image, and the size of the printed image.
  • Page 205: Staple Repositioning For The Saddle Stitcher Unit

    Press [–] or [+] to adjust the percentage (%) © press [OK]. The adjustment range for both the X (left-right direction) and the Y (up-down direction) is from –1.0% to +1.0% in 0.1% increments. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 206 (Additional Functions) © [Adjustment/Cleaning] © Press [Saddle Stitcher Staple Repositioning]. NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Press [Start]. To cancel staple repositioning, press [Cancel]. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 207: Changing The Saddle Stitch Position

    Changing the Saddle Stitch Position When saddle stitching is being performed, and you notice that the folds of the paper are not exactly in the middle of the booklet, you can make adjustments to the saddle stitch position to compensate for this error. IMPORTANT This function can only be set if the Saddle Finisher-F2 (optional) is attached.
  • Page 208 Select the paper size for which you want to adjust during saddle stitching. NOTE Some of the paper sizes displayed may not be available in certain countries. Press [w] or [v] to adjust the saddle stitch position © press [OK]. The adjustment range is from –2.0 mm to +2.0 mm, in 0.25 mm increments.
  • Page 209: Adjusting The Standard Exposure

    Adjusting the Standard Exposure You may have to recalibrate the machine when you notice differences between the original image and the printed image when the exposure scale is set in the middle. NOTE The default setting is in the middle ‘5’, on a scale from 1 to 9. (Additional Functions) ©...
  • Page 210: Adjusting The Page Number Position

    Press [Done] repeatedly until the Basic Features screen appears. Adjusting the Page Number Position When you print documents with page numbers, you can adjust the page number position, as shown in the illustration below. NOTE The default setting is ‘7/16" (12 mm)’. (Additional Functions) ©...
  • Page 211 Press [–] or [+] to enter the desired page number position © press [OK]. The selected mode is set. NOTE • If you want to enter values in millimeters, press [mm]. • When entering values in millimeters, you can use (numeric keys), and (Clear) to clear your entries.
  • Page 212: Report Settings

    Report Settings This section describes how to print various reports. NOTE • [Report Settings] is displayed only if the optional Network Kit or Network Multi-PDL Printer Kit is attached. • [Send] is only displayed if you are using the imageRUNNER 6020i/5020i. Specifying Report Settings You can specify whether to print a Send Result Report after every Send job, only after an error occurs, or not at all.
  • Page 213 (Additional Functions) © [Report Settings]. Press Press [Send] under <Settings>. Press [TX Report]. Report Settings 3-69...
  • Page 214 Select [For Error Only], [On], or [Off]. q If you select [For Error Only] or [On]: ❑ Select [On] or [Off] for <Error Copy Print> © press [OK]. [On]: The Send Result Report is printed with a portion of the original. [Off]: The Send Result Report is printed without a portion of the outgoing original.
  • Page 215: Setting The Specifications Of An Activity Report

    Setting the Specifications of an Activity Report This function enables you to print a log of all Send and Receive jobs. You can select whether to print the report after every 100 jobs (Auto Print), or at a specific time (Daily Activity Report Time).
  • Page 216 Press [Activity Report]. Select [On] or [Off] for <Auto Print>. [On]: Prints a report after every 100 Send/Receive jobs. [Off]: The Activity Report is not printed. 3-72 Report Settings...
  • Page 217 Select [On] or [Off] for <Daily Activity Report Time>. [On]: Prints reports at the specified time. [Off]: The Daily Activity Report Time is not set. q If you select [On]: ❑ Enter the time using (numeric keys). Enter the time in 24-hour notation, as four digits without a space. Examples: 7:05 a.m.
  • Page 218 Press [Send/Receive Separate] © [OK]. If you want to print Send and Receive jobs separately, press [Send/Receive Separate] © [On]. If you do not want to print Send and Receive jobs separately, do not press [Send/ Receive Separate]. If the Send/Receive Separate mode is ‘On’, press [Send/ Receive Separate] to turn the Send/Receive Separate mode ‘Off’.
  • Page 219: Printing Lists

    Printing Lists You can print the contents of an Address Book or a list of the Additional Functions settings. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
  • Page 220 Press [Address Book List]. Select an Address Book (from 1 to 10) or [One-touch Buttons] to print © press [Print List]. 3-76 Report Settings...
  • Page 221 Press [Yes]. If you do not want to print the list, press [No]. The selected address book list is printed. Press [Done] repeatedly until the Basic Features screen appears. Report Settings 3-77...
  • Page 222: Printing The Additional Functions Settings List

    Printing the Additional Functions Settings List You can print a list of the current Additional Functions settings. NOTE The Additional Functions settings are: - Send: Prints all settings related to sending functions that were set from the Additional Functions screen - Network: Prints all settings related to network functions that were set from the Additional Functions screen (Additional Functions) ©...
  • Page 223 Press [Yes]. If you do not want to print the User’s Data List, press [No]. The selected User’s Data List is printed. Press [Done] repeatedly until the Basic Features screen appears. Report Settings 3-79...
  • Page 224 3-80 Report Settings...
  • Page 225: System Manager Settings

    System Manager Settings CHAPTER This chapter describes the settings that can be made by the person in charge of machine operations, such as the System Manager. Specifying the System Manager Settings (System Manager Settings) ....4-3 Setting Department ID Management (Dept.
  • Page 226 4. System Manager Settings Registering an LDAP Server ........... 4-97 Changing an LDAP Server Setting .
  • Page 227: Specifying The System Manager Settings (System Manager Settings)

    Specifying the System Manager Settings (System Manager Settings) You can set an ID and a password for the System Manager. If the System Manager ID/password is set, restrictions can be placed on storing or changing the System Settings. IMPORTANT • Attaching the optional Card Reader-C1 erases the System Manager ID and password that have already been stored.
  • Page 228 NOTE If the desired setting is not displayed, press [w] or [v] to scroll to the desired setting. Press [System Manager ID] © enter a number (up to seven digits) using (numeric keys). You must set a System Manager ID in order to manage the operations of the machine.
  • Page 229 Press [System Password] © enter a number (up to seven digits) using (numeric keys). You cannot store a System Password with only zeros as the number, such as <0000000>. NOTE If you make a mistake when entering the password, press (Clear) to clear the password.
  • Page 230 Press [E-mail Address] © enter the e-mail address of the System Manager © press [OK]. Press [Contact Information] © enter the contact information for the System Manager © press [OK]. Specifying the System Manager Settings (System Manager Settings)
  • Page 231 Press [Comment] © enter a comment for the System Manager © press [OK]. Once you have completed all the settings, press [OK]. To cancel storing the System Manager Settings, press [Cancel]. The display returns to the Basic Features screen. Specifying the System Manager Settings (System Manager Settings)
  • Page 232: Setting Department Id Management (Dept. Id Management)

    Setting Department ID Management (Dept. ID Management) By storing a Department ID and password for each department, you can set the machine so that its functions can be used only after the correct password has been entered. This is called Department ID Management. Department IDs and passwords for up to 1,000 departments can be stored.
  • Page 233: Storing The Department Id, Password, And Impression Limit

    Storing the Department ID, Password, and Impression Limit (Additional Functions) © [System Settings] © [Dept. Press ID Management]. If the System Manager ID and Password have already been set, enter the System (numeric keys) © press Manager ID and System Password using (ID).
  • Page 234 q If you select [Off]: ❑ Press [OK] © [Done]. The display returns to the Additional Functions screen. Press [Store]. Press [Dept. ID] © enter the Department ID using (numeric keys). You cannot store a Department ID with only zeros as the number, such as <0000000>.
  • Page 235 Press [Password] © enter a password using (numeric keys). You cannot store a password with only zeros as the number, such as <0000000>. NOTE If you do not want to set a password, you can use the machine by only entering the Department ID.
  • Page 236 Press [OK]. Press [Limit Functions]. 4-12 Setting Department ID Management (Dept. ID Management)
  • Page 237 Select [On] or [Off] next to the functions you want to limit using Department ID Management © press [OK]. If you select [Off] for all of the functions on the screen, Department ID Management is set only for copying or printing operations from computers. Press [Limit Impressions] to set print restrictions ©...
  • Page 238 Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and Password, see “Entering the Department ID and Password,”...
  • Page 239: Changing The Password And Impression Limit

    Changing the Password and Impression Limit The following instructions describe how to change the password and impression limit settings of the stored Department ID. (Additional Functions) © [System Settings] © [Dept. Press ID Management]. If the System Manager ID and Password have already been set, enter the System (numeric keys) ©...
  • Page 240 Press [w] or [v] to display the department whose password you want to change © select the department © press [Edit]. (numeric keys) to enter the new password (up to seven digits) and the impression limit. ❑ Press [Password] © enter the password. ❑...
  • Page 241 Press [Done]. Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. The selected mode is set. Setting Department ID Management (Dept. ID Management) 4-17...
  • Page 242: Erasing The Department Id And Password

    Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,” on p. 1-48. Erasing the Department ID and Password The following instructions describe how to erase a Department ID and password that you have stored.
  • Page 243 Press [On] © [Store Dept. ID/Password]. Press [w] or [v] to display the Department ID that you want to erase © select the Department ID © press [Erase]. Setting Department ID Management (Dept. ID Management) 4-19...
  • Page 244 Press [Yes]. To cancel erasing, press [No]. The selected Department ID and all of its settings are erased. Press [Done]. 4-20 Setting Department ID Management (Dept. ID Management)
  • Page 245 Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,”...
  • Page 246: Checking And Printing Counter Information

    Checking and Printing Counter Information You can display and print a list of how much paper was used by each department. NOTE • If a MEAP authentication application is being used, you can check the number of print totals for the Department IDs that correspond to registered users. •...
  • Page 247 Check or print the print totals. The print totals that belong to an entry without a Department ID (left blank) are the number of prints from computers that do not correspond with a stored Department ID (unknown ID). q If you only want to check the counter: ❑...
  • Page 248 The screen below appears during printing. To cancel printing, press [Cancel]. To close the screen, press [Done]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
  • Page 249 Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,”...
  • Page 250: Erasing Print Totals

    Erasing Print Totals The following instructions describe how to erase the print totals for all departments. It is also possible to erase the print totals for specific departments. (Additional Functions) © [System Settings] © [Dept. Press ID Management]. If the System Manager ID and Password have already been set, enter the System (numeric keys) ©...
  • Page 251 q If you want to erase the print totals for one specific department: ❑ Select the department whose print totals you want to erase © press [Clear]. q If you want to erase all counts: ❑ Press [Clear All Totals]. Press [Yes].
  • Page 252 The message <Erased.> appears on the touch panel display for approximately three seconds. Press [Done]. 4-28 Setting Department ID Management (Dept. ID Management)
  • Page 253 Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,”...
  • Page 254: Setting To Accept Print Jobs With An Unknown Id

    Setting to Accept Print Jobs with an Unknown ID You can decide whether to print documents from a computer that does not correspond with a stored Department ID. NOTE The default setting is ‘On’. (Additional Functions) © [System Settings] © [Dept. Press ID Management].
  • Page 255 Select [On] or [Off] for <Accept Jobs with Unknown ID> © press [OK]. [On]: The machine outputs prints from computers that do not correspond with a stored Department ID. [Off]: The machine does not output prints from computers that do not correspond with a stored Department ID.
  • Page 256: Specifying The Communications Settings (Communications Settings)

    Specifying the Communications Settings (Communications Settings) This enables you to specify e-mail, I-fax, and Memory RX Inbox settings. NOTE • [Communications Settings] can only be set if you are using the imageRUNNER 6020i/ 5020i. • You cannot set Communications Settings if you are using MEAP applications. E-mail/I-Fax Send Settings (E-mail/I-Fax Settings) This function enables you to: set the maximum data size for sending an e-mail message and I-fax, store a default subject name if you forget to specify one, set the...
  • Page 257 Use Send Via Server You can set whether to use the Send Via Server setting when specifying destination conditions for I-fax sending. If you want to set Send Via Server to ‘O n ’ or ‘Off’, it is necessary to set Use Send Via Server to ‘On’ beforehand. NOTE The default settings are as follows: - Maximum Data Size For Sending: ‘3 MB’...
  • Page 258 Set the Maximum Data Size For Sending. ❑ Press [Maximum Data Size For Sending]. ❑ Press [–] or [+] to specify the maximum data size for sending. You can set the Maximum Data Size for Sending from 0 to 99 MB in 1 MB increments.
  • Page 259 Press [Subject]. Enter the default subject © press [OK]. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,” on p. 1-43. • The maximum number of characters you can enter for the default subject is 40. Specifying the Communications Settings (Communications Settings) 4-35...
  • Page 260 Set the Full Mode TX Timeout. ❑ Press [Full Mode TX Timeout]. ❑ Press [–] or [+] to specify the Full Mode TX Timeout time. You can set the Full Mode TX Timeout time from 1 to 99 hours in one hour increments.
  • Page 261 Select [On] or [Off] for <Always send notice for RX errors>. [On]: If an error occurs, the sender is always informed of the details of the error. [Off]: If an error occurs, the sender is not informed of the details of the error. Select [On] or [Off] for <Use Send Via Server>...
  • Page 262: Memory Rx Inbox Settings

    Memory RX Inbox Settings This enables you to store the Memory RX Inbox password and set a time range for storing received documents into memory. Setting the Memory RX Inbox Password This enables you to enter a seven digit password for the Memory RX Inbox to restrict its use to only those users who know the password.
  • Page 263 (numeric keys) © press [OK]. Enter a password using If you do not want to set a password, do not enter any values. You cannot store a password with only zeros as the number, such as <0000000>. The selected mode is set. NOTE If you make a mistake when entering the password, press (Clear) to clear your...
  • Page 264: Storing Received I-Fax Documents In Memory

    Storing Received I-Fax Documents in Memory This enables you to store documents received by I-fax in memory without printing them. This is referred to as Memory Lock. You can print/send the documents from memory after checking the relevant Memory RX Inbox. NOTE The default setting is ‘Off’.
  • Page 265: Memory Lock Start Time Settings

    Select [On] or [Off] © press [OK]. If you do not want to set the I-Fax Memory Lock mode, select [Off]. The selected mode is set. IMPORTANT If the message <I-Fax Memory RX is on.> does not appear, set I-Fax Memory Lock on the Memory RX Inbox screen from the Inbox Selection screen of the Mail Box function to ‘On’.
  • Page 266 Press [Memory RX Inbox Settings] © [Memory Lock Start Time]. Select [Everyday], [Select Days], or [Off]. 4-42 Specifying the Communications Settings (Communications Settings)
  • Page 267 q If you select [Everyday]: ❑ Select a number ([1] to [5]) © enter the start time using (numeric keys) © press [OK]. You can store up to five different start times. Enter the time in 24-hour notation as four digits without a space. Examples: 7:05 a.m.
  • Page 268 q If you select [Select Days]: ❑ Select the day of the week from [Sun] to [Sat] © select a number ([1] to [5]) © (numeric keys) © press [OK]. enter the start time using You can store up to five different start times for each day of the week. Enter the time in 24-hour notation as four digits without a space.
  • Page 269 q If you select [Off]: ❑ Press [OK]. Memory Lock will not automatically turn on at a specified time. You can manually turn Memory Lock On or Off by pressing [On] or [Off] under <I-Fax Memory Lock> on the Memory RX Inbox screen from the Inbox Selection screen of the Mail Box function.
  • Page 270: Memory Lock End Time Settings

    Memory Lock End Time Settings You can set Memory Lock to end automatically at a specified time. NOTE The default setting is ‘Off’. (Additional Functions) © [System Settings] © Press [Communications Settings]. If the System Manager ID and Password have already been set, enter the System (numeric keys) ©...
  • Page 271 Select [Everyday], [Select Days], or [Off]. q If you select [Everyday]: ❑ Select a number ([1] to [5]) © enter the end time using (numeric keys) © press [OK]. You can store up to five different end times. Enter the time in 24-hour notation as four digits without a space. Examples: 7:05 a.m.
  • Page 272 q If you select [Select Days]: ❑ Select the day of the week from [Sun] to [Sat] © select a number ([1] to [5]) © (numeric keys) © press [OK]. enter the end time using You can store up to five different end times for each day of the week. Enter the time in 24-hour notation as four digits without a space.
  • Page 273 q If you select [Off]: ❑ Press [OK]. Memory Lock will not automatically turn off at a specified time. You can manually turn Memory Lock On or Off by pressing [On] or [Off] under <I-Fax Memory Lock> on the Memory RX Inbox screen from the Inbox Selection screen of the Mail Box function.
  • Page 274: Specifying The Settings For The Remote Ui (Remote Ui)

    Specifying the Settings for the Remote UI (Remote UI) You can set whether the machine’s settings can be specified through the Remote NOTE • For details on the Remote UI, see the Remote UI Guide. • The default setting is ‘On’. (Additional Functions) ©...
  • Page 275 Select [On] or [Off] © press [OK]. [On]: Settings can be specified through the Remote UI. [Off]: Settings cannot be specified through the Remote UI. The selected mode is set. NOTE Turn the power OFF after setting this mode. The setting is only valid after the main power of the machine is turned back ON.
  • Page 276: Setting Access Restriction To An Address Book

    Setting Access Restriction to an Address Book (Manage/Access to Address Book) You can set the Address Book with a password and set access numbers to restrict its use. NOTE • [Manage/Access to Address Book] can only be set if you are using the imageRUNNER 6020i/5020i.
  • Page 277 Press [Manage/Access to Address Book] © [Address Book Password]. (numeric keys) © press Enter the password using [OK]. If you do not want to set a password, do not enter any values. You cannot store a password with only zeros as the number, such as <0000000>. The selected mode is set.
  • Page 278: Setting Access Number Management For An Address Book (Access Number Management)

    Setting Access Number Management for an Address Book (Access Number Management) You can restrict the display of each address by registering an access number when storing the address in an address book. NOTE The default setting is ‘Off’. (Additional Functions) © [System Settings]. Press If the System Manager ID and Password have already been set, enter the System (numeric keys) ©...
  • Page 279 Select [On] or [Off] © press [OK]. If you do not want to set an access number, select [Off]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Setting Access Restriction to an Address Book (Manage/Access to Address Book) 4-55...
  • Page 280: Setting Device Information (Device Information Settings)

    Setting Device Information (Device Information Settings) Device Information Settings enable you to set the name of this machine, and the place where it is located. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,”...
  • Page 281 Enter the name and location of this machine. ❑ Press [Device Name] © enter the name of this machine © press [OK]. ❑ Press [Location] © enter the place where this machine is located © press [OK]. ❑ Press [OK]. To cancel storing the Device Information, press [Cancel].
  • Page 282: Setting Forwarding Conditions (Forwarding Settings)

    Setting Forwarding Conditions (Forwarding Settings) You can store received I-fax documents in Confidential Fax Inboxes and forward them to other machines, or file servers. This machine enables you to forward documents that meet predetermined conditions to a specified destination. This section explains the conditions for forwarding, and how to store, change, and erase forwarding destinations.
  • Page 283 Press [Store]. To recall the forwarding settings of a received document that you have stored, press [1 Before], [2 Before], or [3 Before]. You can recall the last three forwarding settings. The recalled forwarding settings are displayed. IMPORTANT • The forwarding settings are stored in memory if you press [OK] on the Store screen or the Edit screen.
  • Page 284 Press [Condition Name]. Enter a name for the forwarding condition © press [OK]. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,” on p. 1-43. • The maximum number of characters you can enter for the condition name is 50. •...
  • Page 285 Press [Forwarding Conditions]. Select conditions from the To drop-down list © press [Set.]. Select conditions from the From and Subject drop-down lists in the same way. The available forwarding conditions are: [disregarded]: Disregards the To, From, or Subject information as forwarding conditions.
  • Page 286 Enter the forwarding criteria © press [OK]. If necessary, repeat this step for the other drop-down list. If you want to change the criteria for the forwarding conditions without changing the forwarding condition for the To, From, and Subject drop-down lists, press [Set.] next to the desired criteria ©...
  • Page 287 Press [Done]. Press [Forwarding Destination] © select [Address Book] or [Conf. Fax Inbox]. [Address Book]: Select to forward the received document to another machine (relay function). [Conf. Fax Inbox]: Select to store the received document in a Confidential Fax Inbox. NOTE •...
  • Page 288 q If you select [Address Book]: ❑ Select the forwarding destination © press [OK]. If Access Number Management for an Address Book is set to ‘On’, press [Access Number] © enter the access number using (numeric keys) © specify the destination © press [OK]. If you do not want to specify an access number, press [No Access Number].
  • Page 289 q If you select [Conf. Fax Inbox]: ❑ Select the desired Confidential Fax Inbox © press [OK]. If the desired inbox is not displayed, press [w] or [v] to scroll to the desired inbox. You cannot select multiple Confidential Fax Inboxes. IMPORTANT You cannot select a Confidential Fax Inbox that is already set with forwarding conditions.
  • Page 290 Enter the name of the document © press [OK]. The condition name is automatically entered as the document’s name by default. However, you can change this name. You can also enter values using (numeric keys). NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,”...
  • Page 291 Select [Everyday], [Select Days], or [Off]. IMPORTANT The start time and end time cannot be set with the same time. q If you select [Everyday]. ❑ (numeric keys) © press Enter the start time and the end time using [OK]. You can set the start time and end time from 00:00 to 23:59.
  • Page 292 q If you select [Select Days]. ❑ Select a day of the week ([Sun] to [Sat]). ❑ Enter the start time and end time for the selected day using (numeric keys) © press [OK]. You can set the start time and end time from 00:00 to 23:59. Enter the time in 24-hour notation, as four digits without space.
  • Page 293 Press the File Type drop-down list © select the file format of the document you want to forward. If an I-fax address or Confidential Fax Inbox is selected as a forwarding destination, this procedure is not necessary. File Types: • TIFF: Forwards images in the TIFF format.
  • Page 294 Press the Store/Print Received Doc. drop-down list © select [On] or [Off]. If a Confidential Fax Inbox is selected as the forwarding destination, this step is not necessary. If [On] is selected, the received document is stored in the Memory RX Inbox or printed.
  • Page 295 Press [Forwarding Done Notice]. Select the destination where the forwarding done notice is to be sent © press [OK]. If a Confidential Fax Inbox is selected as a forwarding destination, this step is not necessary. If Access Number Management for an Address Book is set to ‘On’, press [Access Number] ©...
  • Page 296 NOTE • To cancel the specified destination, select the destination again. • To view more detailed information on an address, press [Details]. • To be able to select a destination for the forwarding done notice, it is necessary to register destinations in the Address Book beforehand. (See Chapter 4, “Registering/Editing Address Book Settings,”...
  • Page 297 If necessary, press the E-mail Priority drop-down list © select a priority for your forwarded e-mail messages. This setting is only necessary if the forwarding destination is an e-mail address. Press [Done] repeatedly until the Basic Features screen appears. Setting Forwarding Conditions (Forwarding Settings) 4-73...
  • Page 298: Storing Forwarding Destinations When The Forwarding Conditions Do Not Match

    Storing Forwarding Destinations When the Forwarding Conditions Do Not Match You can store the forwarding destinations of a received document if the forwarding settings of the received document are not registered, or if the received document does not match all of the forwarding conditions that you have specified. NOTE •...
  • Page 299 Press [Forward w/o Conditions]. Press [Forwarding Destination]. Setting Forwarding Conditions (Forwarding Settings) 4-75...
  • Page 300 Select the forwarding destination © press [OK]. If Access Number Management for an Address Book is set to ‘On’, press [Access Number] © enter the access number using (numeric keys) © specify the destination © press [OK]. If you do not want to specify an access number, press [No Access Number].
  • Page 301 Press [Send Doc. Name]. Enter the name of the document © press [OK]. You can also enter values using (numeric keys) to enter numbers, and (Clear) to clear your entry. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,”...
  • Page 302 Press the File Type drop-down list © select the file format of the document you want to forward. If an I-fax is selected as a forwarding destination, this step is not necessary. File Types: • TIFF: Forwards images in the TIFF format. •...
  • Page 303 Select whether to divide images and place them on separate pages. If you want to separate multiple images and place them on separate pages, and forward them as separate files, set Divide into Pages to ‘On’. If you want to forward multiple images as a single file without dividing them, set Divide into Pages to ‘Off’.
  • Page 304 Press [Forwarding Done Notice]. Select the destination where the forwarding done notice is to be sent © press [OK]. If a Confidential Fax Inbox is selected as a forwarding destination, this step is not necessary. If Access Number Management for an Address Book is set to ‘On’, press [Access Number] ©...
  • Page 305 NOTE • To cancel the specified destination, select the destination again. • To view more detailed information on an address, press [Details]. • To be able to select a destination for the forwarding done notice, it is necessary to register destinations in the Address Book beforehand. (See Chapter 4, “Registering/Editing Address Book Settings,”...
  • Page 306: Checking/Changing Forwarding Setting Details

    Checking/Changing Forwarding Setting Details You can check/change the details of forwarding settings. (Additional Functions) © [System Settings] © Press [Forwarding Settings]. If the System Manager ID and Password have already been set, enter the System (numeric keys) © press Manager ID and System Password using (ID).
  • Page 307: Forwarding Received Documents

    Check or change the forwarding settings © press [OK]. You can check the currently set forwarding conditions by pressing [w] or [v]. NOTE For details on how to change forwarding settings, see “Storing Forwarding Settings,” on p. 4-58. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 308 Select the desired forwarding setting © press [Validate/ Invalidate] to turn the settings ‘On’ or ‘Off’. If the desired forwarding setting is not displayed, press [w] or [v] to scroll to the desired forwarding setting. On: Forwards a document to specified destinations if they match the forwarding conditions.
  • Page 309: Deleting A Forwarding Setting

    Deleting a Forwarding Setting You can delete stored forwarding settings. (Additional Functions) © [System Settings] © Press [Forwarding Settings]. If the System Manager ID and Password have already been set, enter the System (numeric keys) © press Manager ID and System Password using (ID).
  • Page 310: Printing A Forwarding Settings List

    Press [Yes]. If you do not want to erase the forwarding setting, press [No]. The selected forwarding setting is erased. Press [Done] repeatedly until the Basic Features screen appears. Printing a Forwarding Settings List You can check and print a list of forwarding settings. (Additional Functions) ©...
  • Page 311 Press [Print List]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
  • Page 312: Erasing A Message Board (Clear Message Board)

    Erasing a Message Board (Clear Message Board) A Message Board is a feature used by the System Manager to display messages for users of this machine on the touch panel display. Message board settings are done from the Remote UI, however, erasing a message board can be done from the main unit as well.
  • Page 313 Press [Yes]. If you do not want to erase the message board, press [No]. The contents of the Message Board are cleared. Press [Done] repeatedly until the Basic Features screen appears. Erasing a Message Board (Clear Message Board) 4-89...
  • Page 314: Auto Online/Offline (Auto Online/Offline)

    Auto Online/Offline (Auto Online/Offline) It is necessary to connect this machine to a network to use the remote scanning functions. This section explains how to switch between online and offline. NOTE [Auto Online/Offline] is only displayed if the Network Scan function is enabled. Setting Auto Online (Auto Online) If Auto Online is set to ‘On’, you can set this machine to automatically connect to a network simply by pressing [Scan] on the Basic Features screen.
  • Page 315: Setting Auto Offline (Auto Offline)

    Select [On] or [Off] © press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Setting Auto Offline (Auto Offline) Scanning is not possible with the Copy or Mail Box functions when the machine is connected to a network (online).
  • Page 316 Select [On] or [Off] © press [OK]. The selected mode is set. NOTE If Auto Offline is set to ‘On’, the machine automatically goes offline at the specified Auto Clear Time. If the Auto Clear Time is set to ‘Off’ (0), the machine automatically goes offline after approximately two minutes.
  • Page 317: Setting Meap Settings (Meap Settings)

    Setting MEAP Settings (MEAP Settings) You can specify the settings if the HTTP is required for MEAP functions and MEAP applications. You can also print the information of the MEAP applications. Setting Use HTTP Server (Use HTTP) Set the Use HTTP to ‘On’ to access this machine from a Web browser and use MEAP applications.
  • Page 318 Press [Use HTTP]. Select [On] or [Off] © press [OK]. If you do not want to use HTTP, press [Off]. The selected mode is set. NOTE Turn the main power OFF after this setting is made. This setting is only enabled after the main power of the machine is turned back ON.
  • Page 319: Printing Installed Applications' Information (Print System Information)

    Printing Installed Applications’ Information (Print System Information) You can print the information of the MEAP applications and certain system applications. NOTE • This mode can be used only if the optional Network Multi-PDL Printer Kit is installed. • The information is printed as a print job of the printer driver. You can check the details of the job by pressing [System Monitor].
  • Page 320 Press [Yes]. To cancel printing, press [No]. The information of the installed applications is printed. Items printed for each application are as follows: • Application Name: Prints the name of the application. • Application ID/System Application Name: Prints the file name for a system application.
  • Page 321: Ldap Server Settings

    - Windows 2000 Server with Active Directory - Novell NetWare 5.1 (NDS) or later - Lotus Notes Domino R5 or later For more information, contact your local authorized Canon dealer. • You can register up to five LDAP servers. Registering an LDAP Server You have to specify the relevant information for the LDAP server, such as the server name and address.
  • Page 322 Press [Store]. Press [Server Name]. Enter the server name © press [OK]. You can enter up to 24 characters for the server name. 4-98 LDAP Server Settings...
  • Page 323 You can also use (numeric keys) to enter numbers, and (Clear) to clear your entries. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,” on p. 1-43. • The maximum number of characters you can enter for the server name is 24. Press [Server Address].
  • Page 324 IMPORTANT If <Login Information> is set to ‘Use (security auth.)’ for the LDAP server and Reverse DNS Lookup (a function that looks up the host name from the IP address) is not supported, enter a host name and not an IP address. NOTE You can enter up to 48 characters for the server’s address.
  • Page 325 If you are using Windows 2000 Server with Active Directory: Add “DC=” to each dot-separated series of characters in the Active Directory domain name, and separate each series of characters by a comma. Example: If <team1.salesdept.canon.co.jp> is the domain name in Active Directory: DC=team1, DC=salesdept, DC=canon, DC=co, DC=jp •...
  • Page 326 Press [Port Number] © enter the port number using (numeric keys). You can enter any port number from 1 to 65,535. (Clear) © enter If you make a mistake when entering the port number, press the correct number. Press [Max. No. of Addresses to Search] © enter the maximum number of addresses to search using (numeric keys).
  • Page 327 Press [Search Timeout] © enter the timeout time, in seconds, (numeric keys) © press [Next]. using Addresses are searched for a specified period of time. You can enter any timeout time from 30 to 300 seconds, in one second increments. (Clear) ©...
  • Page 328 q If [Do not use] is selected: ❑ Select the Server LDAP version and character code © press [OK]. UTF-8: Unicode SJIS: Shift Japan Industrial Standard EUC: Extended Unix Code JIS: Japan Industrial Standard ISO: International Organization for Standardization Select the LDAP version and character code according to the LDAP server’s environment.
  • Page 329 “o=”, “ou=”, or “c=” to each dot-separated series of characters that configure the distinguished name, and separate each series of characters by a comma. Example: If <user1.TEAM1.SALESDEPT.CANON> is the distinguished name in NDS: cn=user1, ou=team1, ou=salesdept, o=canon - If you are using Lotus Notes Domino R5 or later: ©...
  • Page 330 ❑ Enter the password © press [OK]. After pressing [OK], the password that you entered appears as asterisks (*****). NOTE You can enter up to 24 characters for the password. ❑ Select [On] or [Off] for <Display authentication dialog when searching>. [On]: When searching for information on the server, a login information dialog box is displayed even if a password is not required.
  • Page 331 ❑ Select the Server LDAP version and character code © press [OK]. Select the LDAP version and character code according to the LDAP server’s environment. q If [Use (security auth.)] is selected: ❑ Press [User]. LDAP Server Settings 4-107...
  • Page 332 ❑ Enter the user name © press [OK]. Example: If <user1> is the Windows user name: user1 NOTE You can enter up to 128 characters for the user name. ❑ Press [Password]. 4-108 LDAP Server Settings...
  • Page 333 ❑ Enter the password © press [OK]. After pressing [OK], the password that you entered appears as asterisks (*****). NOTE You can enter up to 24 characters for the password. ❑ Press [Domain Name]. LDAP Server Settings 4-109...
  • Page 334 ❑ Enter the domain name © press [OK]. Enter the directory tree name of the Active Directory, such as <team1.salesdept.canon.co.jp>. NOTE You can enter up to 128 characters for the domain name. ❑ Select [On] or [Off] for <Display authentication dialog when searching> ©...
  • Page 335: Changing An Ldap Server Setting

    Changing an LDAP Server Setting You can change the settings for a stored LDAP (Lightweight Directory Access Protocol) server. (Additional Functions) © [System Settings]. Press If the System Manager ID and Password have already been set, enter the System (numeric keys) © press Manager ID and System Password using (ID).
  • Page 336 Change the necessary settings © press [Next]. NOTE For instructions on how to change the LDAP server settings, see “Registering an LDAP Server,” on p. 4-97. Select [Do not use], [Use], or [Use (security auth.)] © change the settings for the selected mode © press [OK]. The display returns to the Store LDAP Server screen.
  • Page 337: Deleting An Ldap Server

    Deleting an LDAP Server You can delete a stored LDAP server. (Additional Functions) © [System Settings]. Press If the System Manager ID and Password have already been set, enter the System (numeric keys) © press Manager ID and System Password using (ID).
  • Page 338: Printing Ldap Server Settings

    Press [Yes]. The selected LDAP server is erased. To cancel erasing the LDAP server, press [No]. Press [Done] repeatedly until the Basic Features screen appears. Printing LDAP Server Settings You can print out the LDAP server settings. NOTE For more information on the Registered LDAP Server List, see “Registered LDAP Server List,”...
  • Page 339 Press [Print List]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
  • Page 340 4-116 LDAP Server Settings...
  • Page 341 Routine Maintenance CHAPTER This chapter describes how to load paper, add toner, and perform routine cleaning. Loading Paper............5-2 Loading Paper in the Paper Drawers .
  • Page 342: Loading Paper

    Loading Paper This section describes how to load paper into the paper drawers. IMPORTANT When setting STMT-size paper, place it horizontally (STMTR). NOTE • The following paper sizes can be loaded into the paper drawers: - Paper Drawers 1, 2: LTR - Paper Drawers 3, 4: 11"...
  • Page 343 NOTE • If the <Load paper.> message appears during printing, the remaining prints are automatically made after you load the paper. When you select another paper drawer, the remaining prints are made after you press [OK]. • To cancel printing, press [Cancel]. •...
  • Page 344 Grip the handle, and pull out the paper drawer until it stops. If the drawer is stuck, and does not pull all the way out, do not pull it out by force. Push it back into the machine, and try pressing the release button, and pulling it out again.
  • Page 345 NOTE • For high-quality prints, we recommend using Canon paper. • Immediately, before loading the paper, fan the pages several times, and align the edges to facilitate feeding. Also, you should fan the paper when you remove it from a newly opened package.
  • Page 346: Load The Paper

    Load the paper. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper in paper drawers 3 or 4 for the first time, make sure to label the size plate to match the paper size loaded in the paper drawer.
  • Page 347 Gently push the paper drawer back into the machine until it clicks. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Never place paper or any other items in the open part of the paper drawer next to the paper stack.
  • Page 348: Adjusting A Paper Drawer To Hold A Different Paper Size

    A different size of paper can be loaded in paper drawer 3 only. • The paper size loaded in paper drawer 4 can only be changed by your service representative. For more details, contact your local authorized Canon dealer. • When setting STMT-size paper, place it horizontally (STMTR).
  • Page 349 Squeeze the lever on the left guide, as shown in the illustration. Without releasing the lever, slide the left guide to align it with the mark for the desired paper size. Left guide When loading 11" x 17"-size paper, slide the left guide all the way to the left, and push it down.
  • Page 350 Squeeze the lever on the front guide, as shown in the illustration. Without releasing the lever, slide the front guide to align it with the mark for the desired paper size. Front guide IMPORTANT If the left and front guides are not adjusted properly for the paper size loaded in the paper drawer, the correct paper size may not appear on the touch panel display.
  • Page 351 Change the paper drawer’s size plate to match the new paper size that you loaded. Gently push the paper drawer back into the machine until it clicks. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 352: Adding Toner

    Adding Toner When there is only a small amount of toner remaining, the message below appears on the touch panel display. Prints can still be made, but at this time, you should purchase new toner so that you have it on hand when it is needed. When the toner has run out and prints can no longer be made, a message describing how to add toner appears on the touch panel display.
  • Page 353 When the <Add toner.> message appears, approximately 300 prints can still be made (LTR-size Canon Standard Chart). However, since this number may vary depending upon the original being copied, it is recommended that the toner be added as soon as possible.
  • Page 354 Align the protrusions of the toner bottle with the slots on the toner supply port. Gently press the toner bottle down into the toner supply port until you hear a click. The toner bottle is now locked into the toner supply port. Press down lightly on the toner bottle with one hand, and pull out the black shutter of the toner supply port with your other hand as far as it will go.
  • Page 355 Lightly tap the top of the toner bottle to make sure that all of the toner empties into the toner box. Push back the shutter of the toner bottle, and the toner supply port. Make sure you hear a click when the black shutter of the toner supply port has been pushed back in as far as the position.
  • Page 356 CAUTION Never try to remove the toner bottle before you hear the shutter clicking into the toner supply port. This can damage the toner supply port. Remove the empty toner bottle from the toner supply port. WARNING Do not throw used toner bottles into open flames. This may ignite the toner remaining inside the bottle, and result in burns or a fire.
  • Page 357: Routine Cleaning

    Routine Cleaning If the original is not scanned cleanly, clean the following parts of the machine. For high-quality prints, we recommend cleaning these parts once or twice a month. • Platen glass • Rear side of the platen glass cover •...
  • Page 358 Open the feeder. Wipe the platen glass with a cloth dampened with water or a mild cleaning agent. Then, wipe the area with a dry cloth. Wipe the rear side of platen glass cover with a cloth dampened with water or a mild cleaning agent. Then, wipe the area with a dry cloth.
  • Page 359: Cleaning The Touch Panel Display

    Close the feeder. CAUTION Close the feeder gently to avoid catching your hand, as this may result in personal injury. Cleaning the Touch Panel Display Follow the procedure below to clean the touch panel display. Wipe the touch panel display with a cloth dampened with water or a mild cleaning agent.
  • Page 360: Cleaning The Feeder

    Cleaning the Feeder Follow the procedure below to clean the feeder scanning area, white plate and roller. IMPORTANT • If the feeder scanning area is dirty, it may result in problems in reading originals or a dirty print out. • Spin the roller while cleaning it.
  • Page 361 Clean the roller (a total of 3 places) as shown in the illustration, with a dampened cloth. Then, wipe the area with a dry cloth. Open the middle cover by holding the knob in the back. Clean the roller (a total of 5 places) with a dampened cloth. Then, wipe the area with a dry cloth.
  • Page 362 Clean the roller underneath (a total of 4 places) with a dampened cloth. Then, wipe the area with a dry cloth. Close the middle cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 363 Close the feeder cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Open the feeder. Clean the feeder scanning area with a dampened cloth. Then, wipe the area with a dry cloth. Routine Cleaning 5-23...
  • Page 364 Clean the white plate underneath the feeder with a dampened cloth. Then, wipe the area with a dry cloth. IMPORTANT Do not push on the white plate hard. The white plate is a soft, delicate area. Close the feeder. CAUTION Close the feeder gently to avoid catching your hand, as this may result in personal injury.
  • Page 365: When An Original Or Print Becomes Dirty

    When an Original or Print Becomes Dirty While Using the Feeder (Feeder Cleaning) If your originals have black streaks or appear dirty after feeding them through the feeder caused by powder from a pencil rubbing off onto the roller, or the roller becomes dirty, perform a feeder cleaning.
  • Page 366: Output Sheets Are Dirty (Wire Cleaning)

    While the feeder is being cleaned, the screen below appears. NOTE To cancel the Feeder Cleaning, press [Cancel]. Press [Done] repeatedly until the Basic Features screen appears. Output Sheets Are Dirty (Wire Cleaning) If dirt appears on the printed paper, clean the wire of the corona assembly in the main unit as the need arises.
  • Page 367 Press [Start]. If you do not want to clean the wire, press [Cancel]. While wire cleaning is being performed, the screen below appears. Press [Done] repeatedly until the Basic Features screen appears. When an Original or Print Becomes Dirty 5-27...
  • Page 368: Consumables And Optional Equipment

    Consumables s Paper Stock In addition to plain paper (11" x 17", LGL, LTR, and STMT), transparencies, labels, and other types of paper stock are available. For details, consult your local authorized Canon dealer. CAUTION Do not store paper in places exposed to open flames, as this may cause the paper to ignite, resulting in burns or a fire.
  • Page 369 Genuine Supplies Canon has developed and manufactured parts, supplies, and GPR-4 Toner specifically for use in this machine. For superior print quality, we recommend that you use Canon- GENUINE brand parts, supplies, and GPR-4 Toner in this machine. Ask your local authorized Canon dealer for Canon-Genuine brand parts, supplies, and GPR-4 Toner.
  • Page 370: Optional Equipment For The Main Unit

    Optional Equipment for the Main Unit s Cassette-P3 You can adjust this cassette to suit the paper size you want to load. (See “Adjusting a Paper Drawer to Hold a Different Paper Size,” on p. 5-8.) • Available paper sizes: 11" x 17", LGL, LTR, LTRR, and STMTR 5-30 Consumables and Optional Equipment...
  • Page 371: Troubleshooting

    When Calling Your Local Authorized Canon Dealer........6-50...
  • Page 372: Clearing Paper Jams

    Clearing Paper Jams If a paper jam occurs, the following screen appears on the touch panel display. Screen Shown When There Is a Paper Jam The display indicating the location of the paper jam appears on the touch panel display, followed by instructions on how to clear the paper jam. This display will repeatedly appear on the touch panel display, until the paper jam is entirely cleared.
  • Page 373 s Example of the display indicating how to clear the paper jam. CAUTION • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
  • Page 374 Inspect all areas which appear as red circles on the touch panel display, and remove any jammed paper. See the appropriate pages for instructions on how to find and remove jammed paper. The following display indicates the possible locations where a paper jam may occur, and the page numbers describing how to remove the jammed paper.
  • Page 375 If a paper jam occurs within an optional unit, see the directions on how to clear a paper jam on the following pages for each option. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 See “Clearing Paper Jams in the Finisher,” on p. 7-15. Paper Deck-G1 See “Clearing Paper Jams in the Paper Deck,”...
  • Page 376 Copy Tray-C3 See “Clearing Paper Jams in the Copy Tray,” on p. 7-44. After you have cleared all paper jams at the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue operations, following the instructions displayed on the touch panel display.
  • Page 377: Clearing Paper Jams In The Main Unit

    Clearing Paper Jams in the Main Unit If a paper jam occurs inside the main unit, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 378 Move the green lever in the direction of the arrow. Grip the lever, and pull out Unit 1. Unit 1 Unit 2 NOTE Unit 1 and Unit 2 are pulled out together. Remove any remaining jammed paper from Unit 1. Clearing Paper Jams...
  • Page 379 Open the left cover of Unit 1. Turn the green knob in the direction of the arrow, and remove any jammed paper. CAUTION The parts located around the cover are subject to high temperatures. When removing jammed paper, take care not to touch anything in this area except the left cover and the green knob.
  • Page 380 Close the left cover of Unit 1. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Gently push Unit 1 back into its original position. CAUTION When returning Unit 1 to its original position, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 381 Return the green lever to its original position. Remove any remaining jammed paper from Unit 2. Open the left cover on Unit 2, and remove any jammed paper as shown in the illustration. Clearing Paper Jams 6-11...
  • Page 382 Open the right cover on Unit 2, and remove any jammed paper as shown in the illustration. Lift up the top portion of Unit 2, and remove any jammed paper. Then, close it. Gently push Unit 2 back to its original position. CAUTION When returning Unit 2 to its original position, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 383 Clear all jammed papers, and close the front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared.
  • Page 384: Clearing Paper Jams Inside The Right Cover

    Clearing Paper Jams Inside the Right Cover If a paper jam occurs inside the right cover, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 385 Remove any jammed paper. Close the upper right cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Open the lower right cover of the main unit. Clearing Paper Jams 6-15...
  • Page 386 Remove any jammed paper. Close the lower right cover. If the Paper Deck-G1 (Optional) has been moved, reattach the paper deck to the main unit. (See “Paper Deck-G1,” on p. 7-3.) CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 387: Clearing Paper Jams In Paper Drawer 1

    Clearing Paper Jams in Paper Drawer 1 If a paper jam occurs in Paper Drawer 1, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 388 Remove any jammed paper. Close the upper right cover of the main unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Press and release the paper drawer release button of the paper drawer indicated on the touch panel display, until the paper drawer comes out.
  • Page 389 Pull out Paper Drawer 1. If the drawer seems to be stuck, do not pull it out by force. Push it back into the machine, and try pressing the release button and pull it out again. Remove any jammed paper. Return the paper drawer to its original position.
  • Page 390: Clearing Paper Jams In Paper Drawer 2

    Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
  • Page 391 Turn the green knob in the direction of the arrow, to feed the jammed paper to Unit 2. Gently pull out Unit 2. Open the top cover of Unit 2, and remove any jammed paper. Then, close it. Clearing Paper Jams 6-21...
  • Page 392 Gently push Unit 2 back into its original position. CAUTION When returning Unit 2 to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 393 Press and release the paper drawer release button of the paper drawer indicated on the touch panel display, until the paper drawer comes out. Pull out Paper Drawer 2. If the drawer seems to be stuck, do not pull it out by force. Push it back into the machine, and try pressing the release button and pull it out again.
  • Page 394: Clearing Paper Jams In The Stack Bypass

    Return the paper drawer to its original position. CAUTION When returning the paper drawer to its original position, be careful not to catch your fingers between the edge of the paper drawer and the main unit. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared.
  • Page 395 NOTE If the Paper Deck-G1 (optional) is attached, move the paper deck away from the main unit. (See “Paper Deck-G1,” on p. 7-3.) Open the upper right cover of the main unit. Remove all loaded paper from the stack bypass. Remove any jammed paper inside on the right cover.
  • Page 396 Close the upper right cover. If the Paper Deck-G1 (optional) has been moved, reattach the paper deck to the main unit. (See “Paper Deck-G1,” on p. 7-3.) CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 397: Clearing Paper Jams In Paper Drawers 3 Or 4

    Clearing Paper Jams in Paper Drawers 3 or 4 If a paper jam occurs in paper drawers 3 or 4, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 398 Pull out the paper drawer. If the drawer seems to be stuck, do not pull it out by force. Push it back into the machine, and try pressing the release button and pull it out again. Remove any jammed paper. Return the paper drawer to its original position.
  • Page 399: Clearing Paper Jams In The Feeder

    Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
  • Page 400 Remove any jammed originals. Open the middle cover by holding the knob in the back. Remove any jammed paper. 6-30 Clearing Paper Jams...
  • Page 401 Close the middle cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Turn the roller knob on the back edge of the feeder in the direction of the arrow. Remove any jammed paper. Clearing Paper Jams 6-31...
  • Page 402 Once you have removed the jammed paper, close the Feeder Cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Open the Feeder, and remove any jammed paper. 6-32 Clearing Paper Jams...
  • Page 403 Close the Feeder. CAUTION Close the feeder gently to avoid catching your hand, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared.
  • Page 404: List Of Error Messages

    List of Error Messages Self-Diagnostic Display If a self-diagnostic message appears, follow the instructions on the touch panel display. Self-diagnostic (error) messages appear on the touch panel display at the following times: • When printing cannot be performed because of an operational error. •...
  • Page 405 Return page 1 to the top, and then press the Start key. Cause : Scanning was stopped due to a problem with the Feeder. Remedy : Arrange the originals in page order with the first page on top. Place the originals back in the Feeder’s original supply tray ©...
  • Page 406 Remove the original from the platen glass. Cause : The original remains on the platen glass. Remedy : Remove the original from the platen glass, and place the next document for copying. Remove the original from the feeder. Cause : The original is placed both in the feeder and on the platen glass. The specified mode, which is programmed, requires the original placed on the platen glass only.
  • Page 407: List Of Error Codes Without Messages

    There are too many sub-directories. Cause : You have exceeded the number of characters you can enter. Remedy : You cannot specify the path. Specify a shorter path. No response. Cause : An unspecified error occurred. Remedy : Contact your system manager. List of Error Codes without Messages If the job or operation does not complete correctly, check the End Code, and perform the necessary operations according to the End Code displayed.
  • Page 408 #099 Cause : Copy/print is interrupted. Remedy : Try to copy/print again. #701 Cause : No Department ID was set when the job was entered, or the password has changed. Remedy : Enter the correct Department ID or password. #702 Cause : You cannot send documents because of insufficient memory.
  • Page 409 : Turn the main power OFF, wait for 10 seconds, and turn the main power back ON. If the machine still does not work, turn the main power OFF, unplug the machine, and contact your local authorized Canon dealer. After the service call message disappears, send the job again.
  • Page 410 #752 Cause : The SMTP server name is not correct, or the server is not functioning. The domain name or e-mail address may not be set. The Network is down. Remedy : Check the SMTP server name, domain name, and e-mail address set in the Additional Functions screen.
  • Page 411 #801 Cause : A Timeout Error occurred on the server side during communication with a mail server, while sending e-mail or sending/receiving an I-Fax. The SMTP server returned an error while trying to connect. The destination is not correct. An error occurred on the server side during transmission to a file server. You are sending to a NetWare destination which you have no permission to overwrite.
  • Page 412 #806 Cause : Incorrect user name or password was specified when sending to the file server. An incorrect destination was specified when sending e-mail/I-Fax. Remedy : Change the user name or password of the destination. Check the destination of the e-mail/I-Fax. #807 Cause : You do not have the permission to access the specified directory.
  • Page 413 #817 Cause : A communication error occurred with the remote copy printers. Remedy : Check the network, and try again. If the machine still does not operate correctly, contact your system manager. #818 Cause : Received data is not in a printable file format. Remedy : Ask the sender to change the file format and resend.
  • Page 414 #824 Cause : A communication error occurred with the remote copy printers. Remedy : Check the network, and try again. If the machine still does not operate correctly, contact your system manager. #825 Cause : The Department ID and password of the copy job are not registered in the remote copy printers.
  • Page 415 #831 Cause : I-Fax document is not received using SMTP because of the RX/Print Range setting in the IP Address Range Settings in Additional Functions. Remedy : Reset the RX/Print Range setting in the IP Address Range Settings in Additional Functions.
  • Page 416 #851 Cause : Not enough memory in the main unit, or the scanned document cannot be stored because there are more than 100 documents in the specified inbox. Remedy : Check the available memory of the main unit, and delete unwanted documents in the inboxes.
  • Page 417: If Memory Becomes Full During Scanning

    NOTE The machine’s memory can store about 4,000 pages of images (LTR-size Canon Standard Chart, standard setting). Within the memory, a 3,600 page image region is shared by all functions, including the Copy, Printer, and Mail Box functions. In addition to...
  • Page 418 If you press [Another Function]: Select and use the other functions that are not being used. If the screen below appears: ❑ Select [Cancel] or [Another Function]. [Cancel]: Returns to the Basic Features screen. Try printing when the current job is complete. If you press [Another Function]: Select and use the other functions that are not being used.
  • Page 419: Service Call Messages

    Service Call Messages If a malfunction occurs and the machine does not operate normally, a screen similar to the one shown below (the service call message) appears on the touch panel display. If this message appears, follow the procedure described below. WARNING Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
  • Page 420: When Calling Your Local Authorized Canon Dealer

    Turn the main power switch OFF. Allow at least 10 seconds before turning the main power switch back ON. If the machine still does not operate normally, carry out the following procedure, and contact your local authorized Canon dealer. Turn OFF the main power, and disconnect the power plug.
  • Page 421 Contact your service representative. Confirm the following information when contacting your local authorized Canon dealer: • Product name • Type of problem and the status of the machine • The error code appearing on the touch panel display Service Call Messages...
  • Page 422: When The Power Does Not Turn On

    If the machine does not operate, even though the main power switch and the control panel switch are both ON, check that the breaker is not OFF. If the breaker is OFF, contact your local authorized Canon dealer. Do not switch the breaker back ON.
  • Page 423: Optional Equipment

    Optional Equipment CHAPTER This chapter describes the use of optional equipment and what to do if there is a paper jam in one of these optional unit. System Configuration ........... .7-2 Paper Deck-G1 .
  • Page 424: System Configuration

    System Configuration The following optional equipment can be attached to the machine. Saddle Finisher-F2 Card Reader-C1 Main Unit Paper Deck-G1 Finisher-F1 Copy Tray-C3 Puncher Unit-B1 NOTE Peel the film off the touch panel display before using it. System Configuration...
  • Page 425: Paper Deck-G1

    Paper Deck-G1 If you attach the Paper Deck-G1 to the machine, you have one additional source of paper which can be used for printing jobs. Up to 3,500 sheets (20 lb bond (80 g/m )) of paper can be loaded in the paper deck. IMPORTANT When the machine is in the Low-Power Mode (the touch panel is not displayed, and only (Energy Saver) and the Main Power indicators are lit), you may not be able to open...
  • Page 426: Clearing Paper Jams In The Paper Deck

    Clearing Paper Jams in the Paper Deck If a paper jam occurs inside the Paper Deck-G1, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 427 Press the release lever to remove the paper deck from the main unit. Remove any jammed paper. Press the open button to open the paper deck. IMPORTANT When the machine is in the Low-Power Mode (the touch panel is not displayed, and only (Energy Saver) and the Main Power indicators are lit), you may not be able to open the paper deck.
  • Page 428 Remove any jammed paper. Close the paper deck, and reconnect it to the main unit. CAUTION When reconnecting the paper deck to the main unit, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display.
  • Page 429: Loading Paper In The Paper Deck

    Loading Paper in the Paper Deck Press the open button to open the paper deck. IMPORTANT When the machine is in the Low-Power Mode (the touch panel is not displayed, and only (Energy Saver) and the Main Power indicators are lit), you may not be able to open the paper deck.
  • Page 430 NOTE • For high-quality prints, we recommend using Canon paper. • Immediately before loading paper, fan the pages several times, and align the edges to facilitate feeding. Also, fan the paper when you remove it from a newly opened package.
  • Page 431 Load the paper. IMPORTANT • If the paper is curled, curl it down before placing it in the paper deck. • Make sure that the height of the paper stack does not exceed the limit mark at the back of the paper deck. NOTE The paper deck holds up to 3,500 sheets of paper (20 lb bond (80 g/m Close the paper deck.
  • Page 432: Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1

    Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 Parts and Their Functions * This illustration shows the Saddle Finisher-F2 with the Puncher Unit-B1 attached to it. * In the description on the following pages, Finisher-F1 and Saddle Finisher-F2 are referred to collectively as “Finisher” unless otherwise stated. 7-10 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 433: Finishing Functions

    a a a a Upper Cover e e e e Lower Front Cover Open to remove jammed paper. Open this cover when a paper jam or staple jam occurs in the saddle stitcher unit, or when b b b b Top Cover of the Puncher Unit replacing the saddle stitcher unit’s staple Open this cover when a paper jam occurs in the cartridge.
  • Page 434: Staple Mode

    s Staple Mode This function automatically collates print sets into page order, staples the sets, and outputs them. CAUTION Do not put your hand in the tray’s stapling area when the machine is equipped with the Finisher. This may result in injury. IMPORTANT •...
  • Page 435 When originals are placed in the feeder: Corner Staple Area Double Staple Area Upper Right Upper Left Right Side Lower Left Lower Right Left Side Upper Right Upper Left Right Side Lower Left Left Side Lower Right s Saddle Stitching Mode This function enables you to make booklets consisting of pages that are folded and stapled in the center.
  • Page 436: Hole Punch Mode

    s Hole Punch Mode This function punches holes (2 or 3 holes) in the printed sheets. • The hole punched area is as shown in the illustration. Platen Glass Feeder Hole Punched Hole Area Punched Area Hole Hole Punched Punched Area Area •...
  • Page 437: Clearing Paper Jams In The Finisher

    Clearing Paper Jams in the Finisher If a paper jam occurs when using the Finisher, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 438 Carefully remove any paper protruding from the output tray. IMPORTANT If you use the staple mode while making prints, do not remove the output sheets that are not yet stapled. (Stapling will continue after you remove the jammed paper.) Open the top cover, and check the inside of the finisher. 7-16 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 439 Lift up Cover 1, and remove any jammed paper. Then, return Cover 1 to its original position. Cover 1 Cover 2 CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Lift up Cover 2, and remove any jammed paper.
  • Page 440: Replacing The Staple Cartridge In The Stapler Unit

    Return Cover 2 to its original position, and close the top cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared.
  • Page 441 Open the upper front cover of the Finisher. Push down the green lever. The staple case will slightly slide out. Pull out the protruding staple case by holding its left and right sides. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-19...
  • Page 442 Pull out the empty staple cartridge. Place the staple case as shown in the illustration, and pull out the staple cartridge. Insert the new staple cartridge. NOTE • Only one staple cartridge can be inserted at a time. • Use only the specifically recommended staple cartridge for use on this machine. 7-20 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 443 Remove the seal, fixing the staples, by pulling it straight out. Gently push the staple case back into the Finisher until the green lever returns to its original position. Make sure that the staple case is firmly secured, and close the upper front cover of the Finisher.
  • Page 444: Removing Jammed Staples From The Stapler Unit

    NOTE When you close the cover, the staple unit automatically performs a <dry> stapling operation several times to reposition the staples. Removing Jammed Staples from the Stapler Unit If a staple jam occurs, a screen similar to the one shown below appears on the touch panel display.
  • Page 445 Push down the green lever. The staple case will slightly slide out. Pull out the protruding staple case by holding its left and right sides. Lower the bracket on the staple case. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-23...
  • Page 446 Remove all of the jammed staples that slide from the staple cartridge. Return the bracket on the staple case to its original position. Gently push the staple case back into the finisher until the green lever returns to its original position. 7-24 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 447: Clearing Paper Jams In The Saddle Stitcher Unit

    Make sure that the staple case is firmly secured, and close the upper front cover of the finisher. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. NOTE When you close the cover, the staple unit automatically performs a <dry> stapling operation several times to reposition the staples.
  • Page 448 CAUTION • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
  • Page 449 Connect the Saddle Finisher-F2 to the main unit. CAUTION When returning the Finisher to its original position, be careful not to catch your fingers between the edge of the Finisher and the main unit. Open the lower front cover of the finisher. Turn the knob on the right counterclockwise.
  • Page 450 Press in the knob on the left, and turn it clockwise. Remove any jammed paper. Close the lower front cover of the finisher. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. 7-28 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 451: Replacing The Saddle Stitcher Unit's Staple Cartridge

    Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
  • Page 452 Open the lower front cover of the finisher. Pull out the saddle stitcher unit. Pull out the stapler unit on the saddle stitcher unit, and push it 7-30 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 453 Pull out the empty staple cartridge by holding its left and right sides. Insert the new staple cartridge. IMPORTANT Replace both the inner and outer staple cartridges at the same time. Push the stapler unit of the saddle stitcher unit back in and down.
  • Page 454: Removing Jammed Staples From The Saddle Stitcher Unit

    Push the entire saddle stitcher unit back into the finisher, and close the lower front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Once you have replaced the staple cartridge, be sure to reposition the staples in the saddle stitcher unit.
  • Page 455 NOTE • If a paper jam occurs at the same time as a staple jam, remove the jammed paper before removing the jammed staples. • This procedure is only required when the Saddle Finisher-F2 is attached to the machine. Open the lower front cover of the finisher. Pull out the saddle stitcher unit.
  • Page 456 Pull out the stapler unit on the saddle stitcher unit, and push it Grasp the left and right sides of the staple cartridge, and remove it. On the stapler unit, push down Part A, and pull up Knob B. 7-34 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 457 Remove the jammed staples, and return Knob B to its original position. Return the staple cartridge to its original position. Push the stapler unit on the saddle stitcher unit in and down as shown, and return it to its original position. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-35...
  • Page 458 Push the entire saddle stitcher unit back into the machine, and close the lower front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in a personal injury. IMPORTANT Once you have removed the jammed staples, be sure to reposition the staples inside the saddle stitcher unit.
  • Page 459: Clearing Paper Jams In The Puncher Unit

    Clearing Paper Jams in the Puncher Unit If a paper jam occurs in the puncher unit, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 460 Open the front cover of the puncher unit. Align the of the knob within the range of Close the front cover of the puncher unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 461 Open the top cover of the puncher unit. Remove any jammed paper. Close the top cover of the puncher unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-39...
  • Page 462: Removing Punch Waste

    Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
  • Page 463 Open the front cover of the puncher unit. Pull out the punch waste tray. Discard the punch waste into a receptacle. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-41...
  • Page 464: Consumables

    (equivalent to the space occupied by three staple cartridges). NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before they run out. 7-42 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
  • Page 465: Copy Tray-C3

    Copy Tray-C3 The Copy Tray-C3 is equipped with the following functions: s Collate Function This function automatically collates papers into sets arranged in page order, and outputs them. s Group Function This function outputs all prints of the same page in one group. s Rotate Function This function collates paper of the same size, and outputs the copy sets in alternating directions.
  • Page 466: Clearing Paper Jams In The Copy Tray

    NOTE Adjust the auxiliary tray according to the paper size. Clearing Paper Jams in the Copy Tray If a paper jam occurs in the Copy Tray-C3, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
  • Page 467 CAUTION • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
  • Page 468 CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared.
  • Page 469: Card Reader-C1

    - The magnetic card can manage up to 3,000 departments. • The maximum number of departments that can be managed, depends on the machine. The imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 can manage up to 1,000 departments. Magnetic Card Optical Card...
  • Page 470: Operations Before Using The Main Unit

    Operations before Using the Main Unit Insert the control card into the card slot. Make sure it faces in the correct direction. The Basic Features screen appears on the touch panel display. 7-48 Card Reader-C1...
  • Page 471: Operations After Using The Main Unit

    Operations after Using the Main Unit After you finish using the machine, remove the control card. The touch panel display returns to the screen prompting the user to insert a control card. If SDL is set as a login service, the following screen is displayed. Card Reader-C1 7-49...
  • Page 472: Department Id Management When Using The Card Reader-C1

    Department ID Management When Using the Card Reader-C1 This section explains how to use Department ID Management, and how to check the print totals when the control card is being used. NOTE The maximum number of digits you can store for a password is seven. If you store them with less than seven digits, the machine stores them as follows: - Example: If <321>...
  • Page 473 Display the Department to be changed by pressing [w] or [v] © press [Edit]. (numeric keys) to enter the password and impression limit. ❑ Press [Password] © enter the password. ❑ Press [Impression Limit] © enter the impression limit © press [OK]. You cannot store a password with only zeros as the number <0>, such as <0000000>.
  • Page 474 Press [Limit Functions]. Select functions to which you want to apply Department ID Management, except for Copy © press [OK]. The functions for which the Limit Functions setting has been set to ‘Off’ are not subject to Department ID Management, except for printing. 7-52 Card Reader-C1...
  • Page 475 Press [Limit Impressions] to set the print restrictions © press [Done]. This validates the impression limit set in step 4. NOTE To set the print restriction, you must create an impression limit in step 4. Press [OK]. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 476: Checking And Printing Counter Information

    Checking and Printing Counter Information You can display and also print a list of the print total count per department. (Additional Functions) © [System Settings] © [Dept. Press ID Management]. If a System Manager ID/Password is set, press [System Settings] © enter the System Manager ID and System Password ©...
  • Page 477 q When only checking the counter: ❑ Press [ w] or [v] to display the desired department © check the print totals. q When printing the displayed list: ❑ Press [Print List] © [Yes] when the screen below appears. If you do not want to print, press [No]. The screen below appears during printing.
  • Page 478 NOTE • If plain or recycled paper (11" x 17", LGL, LTR, or LTRR size) is loaded in a paper drawer that has been set to ‘On’ after being specified as [Other] on the Drawer Eligibility for APS/ADS screen, you can print a list. (See “Setting a Paper Drawer for Auto Paper Selection/Auto Drawer Switching,”...
  • Page 479: Erasing Print Totals

    Erasing Print Totals The following instructions describe how to erase the print totals for a stored department when the Card Reader-C1 is being used. (Additional Functions) © [System Settings] © [Dept. Press ID Management]. If a System Manager ID/Password is set, press [System Settings] © enter the System Manager ID and System Password ©...
  • Page 480 q When erasing the print total for one particular department: ❑ Select the department whose Print Total you want to erase © press [Clear]. q When erasing all counts: ❑ Press [Clear All Totals]. 7-58 Card Reader-C1...
  • Page 481 Press [Yes]. If you do not want to erase the counter, press [No]. The message <Erased.> appears on the touch panel display for approximately three seconds. Press [Done]. Card Reader-C1 7-59...
  • Page 482: Setting To Accept Print Jobs With An Unknown Id

    Press [OK]. Press [Done] repeatedly until the Basic Features screen appears. Setting to Accept Print Jobs with an Unknown ID You can decide whether or not to print documents from a computer that does not correspond with a stored Department ID. NOTE The default setting is ‘On’.
  • Page 483 Select [On] or [Off] © press [OK]. [On]: Allows the machine to output prints from computers that do not support a Department ID. [Off]: Allows the machine to output prints from computers that support a Department ID. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 484 7-62 Card Reader-C1...
  • Page 485 Appendix CHAPTER Sample Reports and Lists..........8-2 Send Job List .
  • Page 486: Sample Reports And Lists

    Sample Reports and Lists Send Job List You can view a listing of Send Jobs and their status. The Send Job List can be printed from the System Monitor screen. (See “Printing the Send Job Status/Log,” on p. 2-19.) NOTE Please note that the addresses in the above report are fictitious.
  • Page 487: Tx Report/Tx Error Report

    s MODE Prints the communication type and method. Communication type: TX *If there is a Forwarding Job No., it is printed on the second line. Communication method: FTP/SMB/IPX/BOX/I-FAX/MAIL s PGS. Prints the number of pages of the original that were sent normally to the remote party. TX Report/TX Error Report A Send Result Report can be printed when a send job is complete.
  • Page 488 s ST. TIME Prints the date and time (24-hour notation) that the send job was started. s PGS. Prints the number of pages of the original that were sent to the remote party. s SEND DOCUMENT NAME Prints the document name entered when specifying the send setting for the document. s TX/RX INCOMPLETE Prints the name and address of the sending destination to which you have not finished sending.
  • Page 489: Activity Report Tx/Rx

    Activity Report TX/RX This function enables you to print a log of all Send and Receive jobs. You can select whether to print the report after every 100 jobs (Auto Print), or at a specific time (Daily Activity Report Time). You can print Send or Receive job logs separately. You can also print an Activity Report manually from the System Monitor screen.
  • Page 490 s DESTINATION ADDRESS Prints the address of the recipient. File (FTP, SMB, IPX) communication services: File path is printed on a second line. * If the address and/or file path exceeds the column capacity, the address and/or file path is truncated. s DESTINATION ID Prints the abbreviated name of the recipient.
  • Page 491: Copy Log List

    Copy Log List The copy logs are printed as a report. You can print a Copy Log List from the System Monitor screen. (See “Printing the Copy and Print Job Logs,” on p. 2-10.) DEPT. ID If a Department ID is set, it is listed in a log. Copy logs are printed for each Department ID. s JOB NO.
  • Page 492: Print Log List

    Print Log List The print log is printed as a report. You can print a Print Log List from the System Monitor screen. (See “Printing the Copy and Print Job Logs,” on p. 2-10.) DEPT. ID If a Department ID is set, it is listed in a log. Print logs are printed for each Department ID. JOB NO.
  • Page 493: Forwarding Conditions List

    Forwarding Conditions List You can print the contents of the Forwarding Settings. You can also print a Forwarding Conditions List manually whenever necessary. (See “Printing a Forwarding Settings List,” on p. 4-86.) NOTE Please note that the addresses in the above report are fictitious. Sample Reports and Lists...
  • Page 494: Registered Ldap Server List

    Registered LDAP Server List You can print the contents of the registered LDAP server settings. You can print a Registered LDAP Server List manually whenever necessary. (See “Printing LDAP Server Settings,” on p. 4-114.) NOTE For more information on specifying LDAP Server Settings, see “LDAP Server Settings,” on p.
  • Page 495: Address Book List

    Address Book List You can print the contents of Address Books 1 to 10 or the one-touch buttons stored in the Address Book Settings. You can print the Address Book List manually whenever necessary. (See “Printing the Address Book List,” on p. 3-75.) NOTE Please note that the addresses in the above report are fictitious.
  • Page 496: User's Data List

    User’s Data List The User’s Data List shows all the registered Communications Settings, Report Settings, and System Manager Settings in the Additional Functions mode. You can print the list whenever you want. (See “Printing the Additional Functions Settings List,” on p. 3-78.) 8-12 Sample Reports and Lists...
  • Page 497: Specifications

    Specifications Specifications are subject to change without notice for product improvement or future release. Main Unit Name Canon imageRUNNER 6020i/5020i, imageRUNNER 6020/5020 Type Console Platen Glass Stationary Photoconductive Material A-Si Copying System Electrostatic Transfer System Developing System Toner Projection System...
  • Page 498 Warm-Up Time When the main power is turned ON: 5 minutes max. Activation time from Sleep Mode: 5 minutes max. Activation time from Energy Saver mode: None: 0 second –10% Mode: approx. 50 seconds –25% Mode: approx. 90 seconds –50% Mode: approx. 180 seconds *Activation time for each mode is a rough standard until the machine is ready to print after canceling the mode.
  • Page 499: Feeder

    Paper Feeding System Paper Drawer 1, 2 (1,500 sheets each; 20 Ib bond (80 g/m Paper Drawer 3, 4 (550 sheets each; 20 Ib bond (80 g/m Stack Bypass (Stack Bypass Tray: 50 sheets; 20 Ib bond (80 g/m stack approx. 1/4" (5 mm) high) Exposure Control Automatic Exposure Control or Manual Exposure Control Multiple Copies...
  • Page 500: Finisher-F1/Saddle Finisher-F2

    Finisher-F1/Saddle Finisher-F2 Paper 17 lb bond to 110 lb index (64 g/m to 200 g/m Saddle Stitcher Unit*: 17 lb bond to 20 lb bond (64 g/m to 80 g/m (For cover sheets only*: 17 lb bond to 110 lb index (64 g/m to 200 Capacity Per Tray [Non-Collate Mode]...
  • Page 501: Puncher Unit-B1

    Saddle Stitcher Folding V-fold Mode* Power consumption 170 W max. Power Source From the Main Unit Dimensions (H x W x D) Finisher 41 3/8" x 26 3/8" x 24 1/4" (1,052 mm x 669 mm x 614 mm) Finisher + Puncher Unit-B1 41 3/8" x 29 3/8" x 24 1/4" (1,052 mm x 744.5 mm x 614 mm) Installation Location Finisher-F1/Saddle Finisher-F2...
  • Page 502: Copy Tray-C3

    Copy Tray-C3 Capacity 250 sheets, 20 Ib bond (80 g/m Dimensions (H x W x D) 4" x 18 3/8" x 13 3/8" (100 mm x 465 mm x 340 mm) Weight Approx. 1.4 Ib (670 g) Card Reader-C1 Card to be used Magnetic type card, Optical type card Card readout method Magnetic/Optical readout...
  • Page 503: Output Chart

    Relationship between Original Orientation and Preprinted Paper Output Chart Please use this chart when printing on paper preprinted with logos. s When You Want to Set the Left Side Stapling Confidential Output Confidential Confidential Example Confidential Confidential Confidential Confidential Original/ Paper Orientation, Settings...
  • Page 504 s When You Want to Set the Right Side Stapling Confidential Output Confidential Confidential Example Confidential Confidential Confidential Confidential Original/ Paper Orientation, Settings 11"x17", LGL 11"x17", LGL Orientation in Paper Drawer 1, 2 C o n f i d e n t i a l Orientation in Paper C o n f i d e n t i a l...
  • Page 505: Index

    Index Accept Jobs With Unknown ID ................4-30 7-61 Access Number Management ................... 4-54 Activity Report....................... 3-71 Activity Report TX/RX ....................8-5 Adding Toner ......................5-12 Additional Functions key..................1-26 Additional Functions screen ..................1-12 Address Book List ..................3-75 8-11 Adjustment/Cleaning....................3-60 Always Send Notice for RX Errors ................
  • Page 506 Cancel ......................... 1-40 Card Reader-C1 ..................... 7-47 Cassette-P3 ......................5-30 Clear key......................1-26 Clear Message Board....................4-88 Clip Holder ......................1-26 Common Settings..................... 3-8 Communications Settings ..................4-32 Consumable....................5-28 7-42 Control Panel ......................1-23 Control Panel Power Switch................1-32 1-38 Control Panel Power Switch (Sub Power Supply)............
  • Page 507 Feeder ......................... 1-23 Feeder Cleaning ..................... 5-25 Feeder Cover......................1-25 Finisher-F1......................7-10 Forwarding Conditions List ..................8-9 Forwarding Settings ....................4-58 Front Cover ....................1-24 7-11 Front Cover of the Puncher Unit................. 7-11 Full Mode TX Timeout ....................4-32 Guide key ......................1-26 Guide Screen ......................
  • Page 508 Mail Box ....................... 1-10 Main Power Indicator ....................1-26 Main Power Switch ....................1-23 Manage/Access to Address Book ................4-52 Maximum Data Size For Sending ................4-32 MEAP ........................1-10 MEAP Counter....................... 1-28 MEAP Settings ...................... 4-93 Memory Lock End Time ................... 4-46 Memory Lock Start Time ..................
  • Page 509 Page Number Position Adjustment ................3-66 Paper Deck ......................7-3 Paper Deck-G1 ....................... 7-3 Paper Drawer 1, 2 ....................1-23 Paper Drawer 3, 4 ....................1-23 Paper Jams......................6-2 Paper Supply Indicator ..................... 7-3 Password ......................1-48 Platen Glass ......................1-24 Print Jobs ......................
  • Page 510 Saddle Finisher-F2 ....................7-10 Saddle Stitch Position Adjustment................3-63 Saddle Stitcher Staple Repositioning ................. 3-62 Scan ........................1-10 Secured Documents ....................2-35 Self-Diagnostic Display ................... 6-34 Send ........................1-10 Send Job......................2-12 Send Job List ......................8-2 Send Result Report ....................3-68 Service Call Messages....................
  • Page 511 Underside of the Platen Glass Cover ................1-24 Unit 1 (Fixing Transport Unit)..................1-24 Unit 2 (Duplexing Transport Unit) ................1-24 Upper Cover ......................7-11 Use HTTP ......................4-94 Use I-Fax Memory Lock ................... 4-40 Use Send Via Server ....................4-33 User’s Data List .....................3-78 8-12 Wire Cleaning ......................
  • Page 512 8-28 Index...
  • Page 513: Entering The System Management Mode

    System Management Mode of the imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 The following pages regarding the use and operations of the System Manager mode, should be cut out of the manual by the supervisor or the system manager. You can set restrictions for the machine or manage the settings set by other users in the System Settings from the Additional Functions screen.
  • Page 514 When Department ID Management Is Not Enabled Press (Additional Functions). Reset Start Guide Additional Functions Clear Press [System Settings].
  • Page 515: Canceling The System Management Mode

    Enter the System Manager ID and System Password using (numeric keys). ❑ Press [System Manager ID] © enter the System Manager ID. ❑ Press [System Password] © enter the System Password. ❑ Press (ID). The machine enters the System Management Mode. NOTE Enter the number stored under System Manager Settings.
  • Page 516 The System Management Mode is also canceled when Auto Clear takes place. The display returns to the screen of the function selected in the Auto Clear Setting. Managing Inbox in the System Management Mode You can operate the inbox documents stored by users. For example, you can control an inbox whose password was forgotten, delete unwanted documents, or retrieve documents from an inbox secured by a password in case of an emergency.
  • Page 517: Management Mode

    Changing the Mail Box Settings in the System Management Mode You can change the mail box settings restricted with a password. For example, you can initialize an unnecessary inbox, change the name of an inbox, or reset the password of an inbox which the user has forgotten. Press (Additional Functions).
  • Page 518 Press [System Settings]. Enter the System Manager ID/Password using (numeric keys) © press (ID). The machine enters the System Management Mode. NOTE Enter the number stored under System Manager Settings. (See “Specifying the System Manager Settings (System Manager Settings),” on p. 4-3.)
  • Page 519 Press [Done]. The display returns to the Additional Functions screen. Press [Mail Box Settings] © change the settings. (See Chapter 5, “Customizing Settings,” in the Mail Box Guide.)
  • Page 520 viii...
  • Page 521 How to Inspect the Breaker periodically Follow the procedure described in the “Periodic Inspection of the Breaker,” on p. xxv of the imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 Reference Guide, once or twice a month. s How to Fill in this Check Sheet Fill in the date of inspection, and the name of inspector.
  • Page 524 100% recycled paper. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.

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