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Reference Guide Reference Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
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Original Orientation and Preprinted Paper Output Chart, and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
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Setting the Offset Jobs Mode ........3-44 Returning the Common Settings to Their Defaults .
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Setting a Password for an Address Book (Address Book Password) ..4-52 Setting Access Number Management for an Address Book (Access Number Management) ........4-54 Setting Device Information (Device Information Settings).
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Service Call Messages ......... . . 6-49 When Calling Your Local Authorized Canon Dealer ....6-50 When the Power Does Not Turn ON .
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Department ID Management When Using the Card Reader-C1 ..7-50 Changing the Password and Impression Limit....7-50 Checking and Printing Counter Information .
Preface Thank you for purchasing the Canon imageRUNNER 6020i/5020i or imageRUNNER 6020/5020. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Displays Used in This Manual Screen shots of the touch panel display used in this manual are those taken when the optional Saddle Finisher-F2 and Puncher Unit-B1 are attached to the imageRUNNER 5020i. Note that functions that cannot be used depending on the model or options, are not displayed on the touch panel display.
Legal Notices FCC (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States. CANON INC. 3-30-2 SHIMOMARUKO, OHTA-KU, TOKYO, JAPAN MANUFACTURED: THIS PRODUCT CONFORMS WITH DHHS RADIATION PERFORMANCE STANDARD, 21 CFR CHAPTER 1 SUBCHAPTER J.
The standards and logos are uniform among participating nations. Trademarks Canon, the Canon logo, imageRUNNER, NetSpot Accountant, MEAP and MEAP logo are trademarks of Canon Inc. Acrobat is a trademark of Adobe Systems Incorporated.
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids...
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CAUTION • Do not install the machine in unstable locations, such as on unsteady platforms or on inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. •...
Power Supply WARNING • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage, resulting in a fire or electrical shock. •...
If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
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• Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
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• The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and following instructions for safety. •...
Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
• When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.
Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker. • If a malfunction occurs after a periodic inspection, contact your local authorized Canon dealer. Push the test button with the tip of a ball-point pen, or similar object.
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If the breaker lever does not switch to the OFF (“ ” side) position despite carrying out the above procedure two or three times, contact your local authorized Canon dealer. Once you have confirmed that the power is OFF, press the main power switch to OFF (“...
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Move the breaker lever to the ON (“I” side) position. Press the main power switch to ON (“I” side). Fill in the check sheet, at the end of this manual, to document your periodic inspections of the breaker. Periodic Inspection of the Breaker xxvii...
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Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
Operations and Terms Used in This Manual This machine makes effective use of memory in order to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person’s original. You can also print from this machine using a function other than the Copy function.
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Copying Printing data scanned from an original, followed by finishing (stapling, hole punching, etc.). Operations and Terms Used in This Manual...
Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as the machine’s main features, parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... .1-3 Installation Precautions .
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1. Before You Start Using This Machine Operations after Turning the Power ON ......... . 1-48 Operations after Using Functions .
Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations s Avoid locations subject to extremes of temperature and humidity, whether low or high.
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s Avoid poorly ventilated locations. During use, this machine generates a slight amount of ozone. Although sensitivity to ozone may vary, this amount is not harmful. Nevertheless, if the machine is used for a prolonged period of time in a poorly ventilated room, or when making a large quantity of prints, be sure to ventilate the room to make the working environment as comfortable as possible.
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s Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is rapidly heated from a low temperature, condensation may form inside the machine. This can adversely affect print quality or result in an inability to obtain print images.
Select a Safe Power Supply s Plug the machine into a 120 V AC outlet. s Do not connect other electrical equipment to the same power outlet to which the machine is connected. s Do not connect the power cord into a multiplug power strip, as this may cause a fire or electrical shock.
Moving the Machine s If you intend to move the machine, contact your local authorized Canon dealer beforehand. Handling Precautions s Do not attempt to disassemble or modify the machine. s Some parts inside the machine are subject to high-voltages and temperatures.
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If there is smoke or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the power outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
What This Machine Can Do Most operations for using this machine are done from the touch panel display. By pressing the keys following the messages on the touch panel display, you can utilize the functions of this machine. IMPORTANT The Send function is only available on the imageRUNNER 6020i/5020i. Switching the Functions Indicated on the Touch Panel Display After the power is turned ON, the following screen appears on the touch panel...
Whenever a MEAP application is installed, a license is issued. For each application, you can set the terms of validity and impression limits for Scan, Print, or Copy jobs. NOTE For details on obtaining licenses, contact your local authorized Canon dealer. 1-10 What This Machine Can Do...
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s User Management and Restriction Using a Login Service This mode enables you to restrict anyone who does not enter the correct password from using the machine. User authentication enables you to take statistics on the usage of the machine. User identification is executed using a login service. The following three login services can be used with this machine: •...
Setting Specifications to Suit Your Needs By pressing (Additional Functions), the Additional Functions screen appears. The Additional Functions screen enables you to make common settings related to many functions of the machine, as well as customize specific functions to suit your needs.
For instructions on how to specify the System Settings, see Chapter 4, “System Manager Settings.” • [Communications Settings], [Address Book Settings], [Forwarding Settings], and [Manage/Access to Address Book] are not displayed on the imageRUNNER 6020/5020. • [Printer Settings] is displayed only if the Network Multi-PDL Printer Kit is attached. •...
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s Low-Power Mode If the machine is not used (no keys are pressed) for a period of about 15 minutes after prints have been made or a key operation is performed, the machine automatically enters the Low-Power mode. The Low-Power mode reduces the temperature of the machine’s fixing unit and thereby ®...
s Daily Timer The machine automatically enters the Sleep mode at the specified time and day of the week set with the daily timer. To reactivate the machine, press the control panel power switch. NOTE • The Daily Timer settings are from Sunday to Saturday and 00:00 to 23:59. (See “Setting the Time for the Unit’s Power to Turn OFF on Different Days of the Week,”...
Checking, Changing, and Canceling Jobs By using the System Monitor screen, you can check the status of a printing document, cancel printing, or specify the printing priority. The System Monitor Screen (Device) The System Monitor Screen (Print) NOTE • For a description of functions, see Chapter 2, “Checking Job and Device Status.” •...
Displaying a Guide Screen Pressing (Guide) brings up a guide screen with information about the various features that are available with your machine. s Usage Guide Guide Function Screen Pressing (Guide) after selecting a function brings up a guide screen with an explanation of that function.
Types of Message Boards The following three types of message boards are available: s A Message Board without [Done]: s A Message Board with [Done]: If you press [Done] and close the message board, you can perform normal operations. The message appears again when the main power is turned back ON, or after Auto Clear has taken place.
s A Message Board Where the Message Appears in the Job/Print Monitor Area: Job/Print Monitor Area Other Useful Functions The following explains other useful functions: s Auto Drawer Switching Function If a paper drawer runs out of paper during printing, the machine automatically locates another paper drawer loaded with the same size paper, and begins feeding paper from that paper drawer.
s Paper Supply Indicator Function This function shows the remaining amount of paper in each paper drawer when you select the paper source (See Chapter 1, “Basic Copying,” in the Copying Guide or Chapter 4, “Using/Arranging Documents Stored in an Inbox,” in the Mail Box Guide), or when paper in one paper drawer has run out during printing.
Parts and Their Functions This section provides you with the names and functions of the parts on the outside and inside of the main unit, control panel, and touch panel display. An illustration of the machine with some of the optional equipment attached is also provided to show you the copier model.
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a a a a Control Panel e e e e Stack Bypass Includes the keys, touch panel display, and Feeds transparencies and nonstandard size indicators required for operating the machine. paper stock. (See “Making Prints Using the Stack (See “Control Panel Parts and Functions,” on p. Bypass,”...
Internal View a a a a Underside of the Platen Glass Cover e e e e Unit 1 (Fixing Transport Unit) Holds originals in place on the platen glass. Pull the Fixing Unit out to clear a paper jam that has occurred on the left side of the machine.
Feeder a a a a Feeder Cover d d d d Slide Guide Open this cover to remove jammed originals. Adjust the slide guides to match the width of the original. b b b b Original Supply Tray e e e e Original Set Indicator Originals placed here are automatically fed sheet by sheet to the platen glass.
Display Contrast Dial steady red light, contact your local authorized Use to adjust the brightness of the touch panel Canon dealer. display. (See “Adjusting the Brightness,” on p. 1-42.) k k k k Processing/Data Indicator c c c c Numeric keys Flashes green when the machine is performing Press to enter numerical values.
Checking the Counter You can check the machine’s copy and print page counts. You can also check print and scan page counts that are performed by the users who enter through login services, for each application. Press (Counter Check) on the control panel. Counter Display Contrast Check...
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The counter totals are shown on the touch panel display. Press [Done]. The display returns to the Basic Features screen. Checking the Counter 1-29...
Checking Device Information This function enables you to check the version of this machine and get information about the options attached. Press (Counter Check) on the control panel. Counter Display Contrast Check Press [Device Configuration]. The Device Configuration screen is displayed. 1-30 Checking Device Information...
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Check the device configuration settings. The Device configuration screen is divided into multiple screens. Press [w] or [v] to display the desired screen. Checking Device Information 1-31...
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch, a control panel power switch, and a breaker that detects excess current or leakage current. How to Turn ON the Main Power This section explains how to turn ON the main power.
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The screen shown below are displayed with the machine is ready to scan. q If login authentication by a login service is not set, and an applica- tion other than MEAP is selected as the initial function in Common Settings from the Additional Functions screen: ❑...
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❑ The MEAP Start Up screen is displayed regardless of the Initial Function settings. (The background color of the screen is changed to brown.) IMPORTANT • If you turn OFF the main power, wait at least ten seconds before turning the main power back ON.
Control Panel Power Switch Press the control panel power switch to cancel the Sleep mode and resume normal machine operations. NOTE The machine can receive and print documents from a personal computer even when it is in the Sleep mode. I-fax documents can also be received while the machine is in the Sleep mode.
System Settings It is necessary to set up the machine before using it on a network or as a printer. To set up the machine, refer to the following guides or sections for instructions: s Setting Up and Connecting the Machine to the Network: See the Network Guide.
Using the Touch Panel Display This section describes the keys that are frequently used on the touch panel display. Information on how to adjust the brightness of the touch panel display is also provided. CAUTION Press the touch panel keys gently with your fingers. Do not press the touch panel display with a pencil, ballpoint pen, or other sharp objects that can scratch the surface of the touch panel display or break it.
Touch Panel Key Display When you press a key on the touch panel display, that key is highlighted, and the corresponding mode (function) is set. When you set certain modes, the characters on some keys may become grayed out. You cannot press keys that are grayed out. This means that you cannot set these modes in combination with the presently set mode.
s Keys That Display a Drop-Down List When Pressed: When you press a key with a down triangle ( w ) in the lower right corner, a list of items to select is displayed. Before Selection Drop-Down List After Selection s Numeric Keys: When numeric keys are displayed on the touch panel display, you can enter values using numeric keys on the control panel.
Entering Values in Inches When entering values in inches in modes which require a numeric entry, set the Inch Entry mode to ‘On’ in Common Settings from the Additional Functions screen. You can then enter inches when you press [Inch] on a screen requiring numeric entry.
Entering the Department ID and Password If Department ID Management has been set, the Department ID and password must be entered before operating this machine. NOTE • If you are using the optional control card for Department ID Management, the message <You must insert a control card.>...
Operations after Using Functions When your operations are complete, press (ID) on the control panel. Reset Guide Additional Functions Clear Processing/Data Error The screen for entering the Department ID and password appears. NOTE • To repeat operations, enter the Department ID and password again. •...
For this section, SDL and SSO (Single Sign-On) are used as examples to explain the procedure. However, if you are using other login services, login procedures may vary. • For details on selecting and setting login services, contact your local authorized Canon dealer. •...
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Press [Log In]. The Basic Features screen of the selected function appears on the touch panel display. You can also log on by pressing (ID). If the user name or password that you entered are incorrect a message appears prompting you to verify your user name and password. Repeat the procedure from step 1.
Placing Originals Set the originals on the platen glass or in the feeder, depending on the paper size and type that you want to print and the settings that you have entered. NOTE If the original has too many pages to be placed in the feeder all at once, use the Job Build mode.
Orientation of Originals You can place originals either vertically or horizontally. Always align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner), or with the back edge of the feeder. Platen Glass Place the original face down.
Placing an Original on the Platen Glass You should use the platen glass when scanning bound originals (such as books and magazines), originals on heavy or lightweight paper, and transparencies. NOTE The machine automatically detects the size of the following originals: 11" x 17", LGL, LTR, LTRR, and STMTR.
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Place your original face down. The surface that you want to copy must be placed face down. Align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner). Place books and other bound originals on the platen glass in the same way.
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Gently close the feeder/platen glass cover. CAUTION • Close the feeder/platen glass cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen glass cover when using the platen glass to make copies of thick books.
• STMT and postcard size paper cannot be detected. Follow the instructions on the touch panel display, and specify the original size or manually select the paper size. Placing Originals in the Feeder Place a stack of originals into the feeder, and press (Start).
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Adjust the slide guides to fit the size of the originals. Neatly place your originals face up into the original supply tray. Original Set Indicator If you are enlarging LTR or STMT originals onto 11" x 17" or LGL paper, place your originals horizontally.
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IMPORTANT • Do not add or remove originals while they are being scanned. • When scanning is complete, remove the originals from the original output area to avoid paper jams. Original Output Area NOTE • The scanned originals are output face down to the original output area. •...
Making Prints Using the Stack Bypass If you are making prints on transparencies or nonstandard size paper stock, load the paper stock into the stack bypass. IMPORTANT • Note the following points when using the stack bypass: - Copy quantity: 1 to about 50 sheets (stack about 3/16" (5 mm) high) - Paper size: 4"...
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Open the stack bypass. NOTE If the paper size loaded in the stack bypass is different from the paper size stored in the Stack Bypass Standard Settings, set the Stack Bypass Standard Settings to ‘Off’. (See “Setting the Standard Paper for the Stack Bypass,” on p. 3-35.) q If the specified paper has already been loaded into the stack bypass: ❑...
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Adjust the slide guides to match the size of the paper. Slide Guide If you are feeding large size paper, pull out the auxiliary tray. Auxiliary Tray Load the paper into the stack bypass. Make sure that the height of the paper stack does not exceed the limit mark Align the required number of sheets of paper with the slide guides.
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IMPORTANT • Set the paper size to the same size as the paper loaded in the stack bypass. • If Stack Bypass Standard Settings is set to ‘On’, you can load only the registered paper types into the stack bypass. NOTE •...
Using the Stack Bypass while Reserving Print Jobs While paper is being fed from the stack bypass for the current print job, you can specify the paper to be loaded in the stack bypass for the next reserved job. You can reserve up to five print jobs, including the current job. Interrupt print jobs are not included in this count.
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The paper size/type currently loaded and the paper size/type that is reserved are displayed, as shown below. Paper Size/Type Specified for the Reserved Job Paper Size/Type Currently Loaded NOTE • If [Free Size] is selected, [Transparency] cannot be selected. • If there is more than one reserved job waiting to print, only the paper size/type specified for the last reserved job will be shown here and on the Basic Features screen.
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Load the specified paper when its turn comes to print. NOTE • The specified paper size/type is displayed when its turn comes to print. • Even when setting reserved print settings, and if paper is loaded in the stack bypass, specify the same paper size and type as specified in steps 2 and 3. Otherwise, printing will not start.
Multifunctional Operations The imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 offer the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Possible : Not Possible...
Available Paper Stock The paper types which can be used for this machine are shown in the following table. The type of paper loaded in a paper drawer is indicated by the icon shown on the touch panel display for that paper drawer. (See “Identifying the Type of Paper in a Paper Drawer,”...
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: Possible : Not Possible Available Loading Place (Paper Set Place) Paper Size Width x Length Paper Paper Stack Paper Drawer 1, 2 Drawer 3, 4 Bypass Deck 11" x 17" 11" x 17" 8 1/2" x 14" 11" x 8 1/2" LTRR 8 1/2"...
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Checking Job and Device Status CHAPTER This chapter explains various methods of confirming and changing print jobs, and related functions. Checking Job and Device Status ......... . .2-2 Confirmation/Cancellation of the Job .
Checking Job and Device Status If you press [System Monitor], the System Monitor screen appears enabling you to check and change the status of Copy, Send, Print, and Receive jobs. For example, you can change the order of jobs in the print queue, cancel a job, check the details of a job, or print a password protected job (secured print).
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From the keys located at the bottom of the System Monitor screen, select the job type ([Copy], [Send], [Print] or [Receive]) that you want to check or change, or press [Device] to display the current status of the machine. q If a job type ([Copy], [Send], [Print], or [Receive]) is selected: ❑...
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NOTE • The most recent 100 copy or print jobs are displayed in the Log. • Only the Log can be checked when [Receive] is selected. • The status of each icon displayed on the screen is as follows: Icon Icon Description Description...
Confirmation/Cancellation of the Job When you send print data from a computer, it is stored in this machine as input. The machine then processes this data and outputs it. This operation is called “Spool.” NOTE • The spool status is displayed only if the optional Multi-PDL Printer Kit is attached. •...
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Press [Spool Status]. Press the Spool Type drop-down list. Checking Job and Device Status...
Checking Job Details You can check job details, such as the date and time entered, and the number of pages. For Send job details, you can check each destination when multiple destinations are specified. IMPORTANT The memory of this machine can store up to 3,700 pages. If a paper jam occurs, or if the machine runs out of paper, print jobs can be sent even if this maximum capacity has been reached.
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Press [Yes]. If you do not want to print, press [No]. The Copy Log List is printed if you selected [Copy]. The Print Log List is printed if you selected [Print]. Press [Done]. The display returns to the Basic Features screen. Checking Job Details 2-11...
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Confirm the details. To change the address, press [Change Destination]. (See “Changing the Destination,” on p. 2-14.) If you want to resend a job, press [Resend]. (See “Resending a Send Job,” on p. 2-17.) If you want to print the job status details or log, press [Print List]. (See “Printing the Send Job Status/Log,”...
Performing Send Jobs You can change the destination of the send job or resend a job that had an error. Changing the Destination You can change the destination of a send job from the System Monitor screen. IMPORTANT • Destinations can be changed only for send standby jobs set with delayed send, or jobs which have been canceled from sending due to an error.
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Change the destination. The destinations which can be changed and their details are as follows. • E-mail: E-mail address • I-Fax: I-Fax address • File: Host name, file path, user name, password Press [OK]. Press [Done] repeatedly until the Basic Features screen appears.
Resending a Send Job You can resend a document that was not sent due to an error. IMPORTANT To change the address of the job with a send error, set Erase Failed TX to ‘Off’ from the Additional Functions screen. (See Chapter 3, “Setting/Storing the Communications Settings,”...
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Press [Yes]. If you do not want to print, press [No]. If you selected [Status], the TX Reserve List is printed. If you selected [Log], the Activity Report is printed. Press [Done]. The display returns to the Basic Features screen. 2-20 Checking Job Details...
NOTE To use [Checking RX of I-Fax Jobs], set the E-mail/I-Fax POP settings to ‘On’ (from the Additional Functions screen) so that you can receive documents using POP (Post Office Protocol). Press [Done]. The display returns to the Basic Features screen. Checking Forwarded Job Details You can check the details of a job while the job is being forwarded, using Forwarding Settings.
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Confirm the details. Press [Done] repeatedly until the Basic Features screen appears. 2-26 Checking Job Details...
Canceling a Job This section explains how to cancel a job in several ways. Canceling from the Touch Panel Display Press [Cancel] on the screen which appears while the machine is scanning, printing, or waiting to print the document. The selected job is canceled. NOTE When you cancel a job during scanning, be sure to remove the original of that job.
Canceling Using the Stop Key You can cancel a job by pressing (Stop), when the job has been scanned. Press (Stop). ON / OFF Stop Start Clear When canceling a job which is being printed, press [Cancel] on the touch panel display on the screen that appears during printing.
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Press [Yes]. If you do not want to cancel the job, press [No]. NOTE The canceled job is displayed as <NG> (No Good) on the Log screen. Press [Done]. The display returns to the Basic Features screen. 2-30 Canceling a Job...
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Select how to handle this print job. If you press [Pause], printing stops temporarily, and the key changes to [Resume]. If you press [Resume], printing resumes, and the key changes to [Pause]. You can continue the print job even when a print error occurs, by pressing [Auto Continue], depending on the type of print error.
Printing Secured Documents You can print documents that have been assigned a password and sent to this machine from a computer. Documents with a password are called “secured documents.” Secured documents waiting to be printed are displayed with the locked icon the left of the job number.
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Customizing Settings CHAPTER This chapter describes initial settings and procedures and how to customize them to suit your needs. Additional Functions Settings Table .........3-3 Setting Specifications That Are Common to Each Function (Common Settings) .
Additional Functions Settings Table The following settings can be selected or stored from the Additional Functions screen. For details on settings not explained in this manual, see the following guides: • Copy Settings ..............Copying Guide (Including the settings for remote copy prints) •...
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Applicable Additional Functions Available Settings Page Common Settings Tray A: Copy*/Printer*/Mail Box*/Receive*/Other* Tray Designation** p. 3-24 Tray B: Copy*/Printer*/Mail Box*/Receive*/Other* Printing Priority 1: Copy (Priority) 2: Printer 3: Mail Box, Receive, Other p. 3-26 Store Form for Form Store (Entire Image Composition/Transparent Image)/ p.
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Applicable Additional Functions Available Settings Page Timer Settings Default Setting (12-digit number) Date & Time Settings Time Zone: GMT–12:00 to GMT+12:00, (GMT–05:00*) p. 3-48 Daylight Saving Time: On*/Off 10, 15, 20, 30, 40, 50 min., 1 hour*, 90 min., 2, 3, 4 Auto Sleep Time p.
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Applicable Additional Functions Available Settings Page System Settings System Manager ID: 7 digit number max. System Password: 7 digit number max. System Manager: 32 characters max. System Manager Settings p. 4-3 E-mail Address: 64 characters max. Contact Information: 32 characters max. Comment: 32 characters max.
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NOTE • An asterisk (*) indicates the factory default setting. • Two asterisks (**) indicate items that appear only when the appropriate optional equipment is attached. • For instructions on how to set the modes not described in this manual, refer to the appropriate Operation Manual listed in the front of this Reference Guide.
Setting Specifications That Are Common to Each Function (Common Settings) This section describes how to specify the settings that are common to the Copy, Send, and Mail Box functions. NOTE The Common Settings screen is made up of several screens. Press [w] or [v] to scroll to the desired screen, and make the required settings.
Selecting the Default Display after Auto Clear You can set whether the screen specified as the Initial Function is displayed after Auto Clear initiates. NOTE • The time delay for Auto Clear can be set. (See “Setting the Time for the Display to Return to the Basic Features Screen after Finishing Operations,”...
Setting Inch Input You can display the keys for entering values in inches on the numeric entry screens. NOTE • The default setting is ‘On’. • Even if Inch Entry is set to ‘On’, you still have the option to enter measurements in millimeters by pressing [mm].
Press [Done] repeatedly until the Basic Features screen appears. NOTE The paper types stored here are displayed through the use of icons on the paper selection screen, as shown below. Changing the Energy Saver Mode Setting You can reduce the power that is consumed by the machine by changing the Energy Saver mode setting.
Setting Energy Consumption in the Sleep Mode You can set the amount of energy consumption when the machine is in the Sleep Mode. NOTE • When the printer or sending functions are attached to the machine, the Energy Consumption in the Sleep Mode setting may be set automatically depending on the network settings or the status of jobs.
Setting a Dedicated Tray for Each Function You can select the function for which each output tray of the finishers (optional) is to be used. NOTE • It is possible to assign a single tray to multiple functions. • We recommend attaching the supplied labels to the trays to identify their respective uses. Blank labels are also provided.
Setting the Printing Priority You can set the printing priority. A job that is set as a high priority is printed after the current job is complete. NOTE • Priority printing does not take place even if you set it as the highest priority until the current job is complete.
Storing an Image Form If you store image forms, you can use the Form Composition mode in the Copy and Mail Box functions. For instructions on how to use the Form Composition mode, see Chapter 2, “Additional Copy Functions,” in the Copying Guide, or Chapter 4, “Using/Arranging Documents Stored in an Inbox,”...
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Select a form feature. q If [Entire Image Composition] is selected: ❑ Press [Next]. 3-30 Setting Specifications That Are Common to Each Function (Common Settings)
Press [Yes]. If you do not want to erase the image, press [No]. The image form is erased. Press [Done] repeatedly until the Basic Features screen appears. Setting the Standard Paper for the Stack Bypass You can set the paper size and type that the stack bypass uses beforehand. This setting is useful if you always load the same paper size and type into the stack bypass.
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Press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. 3-38 Setting Specifications That Are Common to Each Function (Common Settings)
Setting the Standard Local Print Settings If you want to print documents from an inbox without changing the original settings set when they were scanned, or if you want to print documents sent from a personal computer after changing the print settings, you can print using the Standard Local Print Settings set in this section.
Press [Done] repeatedly until the Basic Features screen appears. Changing the Display Language You can change the language displayed on the touch panel display. NOTE • The default setting is ‘Off’. • If there is a difference between the language set on the machine and the one set on the Active Directory, the sender’s common name is not displayed on the e-mail recipient’s machine.
Reversing the Display Colors You can reverse the colors on the touch panel display for better viewing. If you are finding it hard to make out what is being shown on the display, using this function may make things clearer. NOTE The default setting is ‘Off’.
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The message <Initialized.> appears on the display for approximately two seconds. The Common Settings are returned to their defaults. Press [Done] repeatedly until the Basic Features screen appears. Setting Specifications That Are Common to Each Function (Common Settings) 3-47...
Setting the Timer (Timer Settings) You can set the current date and time, and specify the time it takes for the machine to enter the Sleep mode. NOTE The Timer Settings screen is made up of several screens. Press [w] or [v] to scroll to the desired screen, and make the required settings.
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❑ Select the month and day from the Month and Day drop-down lists, as shown below. ❑ Press [–] or [+] to set the time of day you want Daylight Saving Time to take effect. ❑ When all the settings are complete, press [OK]. ❑...
Press [OK]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. Setting the Time to Initiate Auto Sleep after Finishing Operations If the machine is not operated (no keys are pressed) for a certain period of time, the control panel power switch automatically switches OFF to save power.
Setting the Time for the Display to Return to the Basic Features Screen after Finishing Operations If the machine is not operated (no keys are pressed) for a certain period of time, the display returns to the Basic Features screen (Standard setting) of the selected function.
Setting the Time for the Unit’s Power to Turn OFF on Different Days of the Week You can set the time that the machine automatically enters the Sleep mode each day of the week. NOTE • Setting Range: Daily from Sunday to Saturday, 00:00 to 23:59 in one minute increments. •...
Adjusting the Machine (Adjustment/Cleaning) You can perform a fine adjustment of the printed image and stapling position. NOTE The Adjustment/Cleaning screen is made up of several screens. Press [w] or [v] to scroll to the desired screen and make the required settings. Making a Zoom Fine Adjustment When you print a copy or document from an inbox, a slight difference in size may occur between the size of the original image, and the size of the printed image.
Changing the Saddle Stitch Position When saddle stitching is being performed, and you notice that the folds of the paper are not exactly in the middle of the booklet, you can make adjustments to the saddle stitch position to compensate for this error. IMPORTANT This function can only be set if the Saddle Finisher-F2 (optional) is attached.
Report Settings This section describes how to print various reports. NOTE • [Report Settings] is displayed only if the optional Network Kit or Network Multi-PDL Printer Kit is attached. • [Send] is only displayed if you are using the imageRUNNER 6020i/5020i. Specifying Report Settings You can specify whether to print a Send Result Report after every Send job, only after an error occurs, or not at all.
Setting the Specifications of an Activity Report This function enables you to print a log of all Send and Receive jobs. You can select whether to print the report after every 100 jobs (Auto Print), or at a specific time (Daily Activity Report Time).
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Press [Activity Report]. Select [On] or [Off] for <Auto Print>. [On]: Prints a report after every 100 Send/Receive jobs. [Off]: The Activity Report is not printed. 3-72 Report Settings...
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Select [On] or [Off] for <Daily Activity Report Time>. [On]: Prints reports at the specified time. [Off]: The Daily Activity Report Time is not set. q If you select [On]: ❑ Enter the time using (numeric keys). Enter the time in 24-hour notation, as four digits without a space. Examples: 7:05 a.m.
Printing Lists You can print the contents of an Address Book or a list of the Additional Functions settings. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
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Press [Yes]. If you do not want to print the list, press [No]. The selected address book list is printed. Press [Done] repeatedly until the Basic Features screen appears. Report Settings 3-77...
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Press [Yes]. If you do not want to print the User’s Data List, press [No]. The selected User’s Data List is printed. Press [Done] repeatedly until the Basic Features screen appears. Report Settings 3-79...
System Manager Settings CHAPTER This chapter describes the settings that can be made by the person in charge of machine operations, such as the System Manager. Specifying the System Manager Settings (System Manager Settings) ....4-3 Setting Department ID Management (Dept.
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4. System Manager Settings Registering an LDAP Server ........... 4-97 Changing an LDAP Server Setting .
Specifying the System Manager Settings (System Manager Settings) You can set an ID and a password for the System Manager. If the System Manager ID/password is set, restrictions can be placed on storing or changing the System Settings. IMPORTANT • Attaching the optional Card Reader-C1 erases the System Manager ID and password that have already been stored.
Setting Department ID Management (Dept. ID Management) By storing a Department ID and password for each department, you can set the machine so that its functions can be used only after the correct password has been entered. This is called Department ID Management. Department IDs and passwords for up to 1,000 departments can be stored.
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Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and Password, see “Entering the Department ID and Password,”...
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Press [Done]. Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. The selected mode is set. Setting Department ID Management (Dept. ID Management) 4-17...
Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,” on p. 1-48. Erasing the Department ID and Password The following instructions describe how to erase a Department ID and password that you have stored.
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Press [Yes]. To cancel erasing, press [No]. The selected Department ID and all of its settings are erased. Press [Done]. 4-20 Setting Department ID Management (Dept. ID Management)
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Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,”...
Checking and Printing Counter Information You can display and print a list of how much paper was used by each department. NOTE • If a MEAP authentication application is being used, you can check the number of print totals for the Department IDs that correspond to registered users. •...
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Check or print the print totals. The print totals that belong to an entry without a Department ID (left blank) are the number of prints from computers that do not correspond with a stored Department ID (unknown ID). q If you only want to check the counter: ❑...
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The screen below appears during printing. To cancel printing, press [Cancel]. To close the screen, press [Done]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
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Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,”...
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The message <Erased.> appears on the touch panel display for approximately three seconds. Press [Done]. 4-28 Setting Department ID Management (Dept. ID Management)
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Press [OK]. If you selected [On] in step 2, pressing [OK] activates Department ID Management. Press [Done] repeatedly until the Basic Features screen appears. If the screen below appears, enter the Department ID and password. NOTE For instructions on how to enter the Department ID and password, see “Entering the Department ID and Password,”...
Specifying the Communications Settings (Communications Settings) This enables you to specify e-mail, I-fax, and Memory RX Inbox settings. NOTE • [Communications Settings] can only be set if you are using the imageRUNNER 6020i/ 5020i. • You cannot set Communications Settings if you are using MEAP applications. E-mail/I-Fax Send Settings (E-mail/I-Fax Settings) This function enables you to: set the maximum data size for sending an e-mail message and I-fax, store a default subject name if you forget to specify one, set the...
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Use Send Via Server You can set whether to use the Send Via Server setting when specifying destination conditions for I-fax sending. If you want to set Send Via Server to ‘O n ’ or ‘Off’, it is necessary to set Use Send Via Server to ‘On’ beforehand. NOTE The default settings are as follows: - Maximum Data Size For Sending: ‘3 MB’...
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Set the Maximum Data Size For Sending. ❑ Press [Maximum Data Size For Sending]. ❑ Press [–] or [+] to specify the maximum data size for sending. You can set the Maximum Data Size for Sending from 0 to 99 MB in 1 MB increments.
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Set the Full Mode TX Timeout. ❑ Press [Full Mode TX Timeout]. ❑ Press [–] or [+] to specify the Full Mode TX Timeout time. You can set the Full Mode TX Timeout time from 1 to 99 hours in one hour increments.
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Select [On] or [Off] for <Always send notice for RX errors>. [On]: If an error occurs, the sender is always informed of the details of the error. [Off]: If an error occurs, the sender is not informed of the details of the error. Select [On] or [Off] for <Use Send Via Server>...
Memory RX Inbox Settings This enables you to store the Memory RX Inbox password and set a time range for storing received documents into memory. Setting the Memory RX Inbox Password This enables you to enter a seven digit password for the Memory RX Inbox to restrict its use to only those users who know the password.
Storing Received I-Fax Documents in Memory This enables you to store documents received by I-fax in memory without printing them. This is referred to as Memory Lock. You can print/send the documents from memory after checking the relevant Memory RX Inbox. NOTE The default setting is ‘Off’.
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q If you select [Off]: ❑ Press [OK]. Memory Lock will not automatically turn on at a specified time. You can manually turn Memory Lock On or Off by pressing [On] or [Off] under <I-Fax Memory Lock> on the Memory RX Inbox screen from the Inbox Selection screen of the Mail Box function.
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q If you select [Off]: ❑ Press [OK]. Memory Lock will not automatically turn off at a specified time. You can manually turn Memory Lock On or Off by pressing [On] or [Off] under <I-Fax Memory Lock> on the Memory RX Inbox screen from the Inbox Selection screen of the Mail Box function.
Setting Access Restriction to an Address Book (Manage/Access to Address Book) You can set the Address Book with a password and set access numbers to restrict its use. NOTE • [Manage/Access to Address Book] can only be set if you are using the imageRUNNER 6020i/5020i.
Setting Device Information (Device Information Settings) Device Information Settings enable you to set the name of this machine, and the place where it is located. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,”...
Setting Forwarding Conditions (Forwarding Settings) You can store received I-fax documents in Confidential Fax Inboxes and forward them to other machines, or file servers. This machine enables you to forward documents that meet predetermined conditions to a specified destination. This section explains the conditions for forwarding, and how to store, change, and erase forwarding destinations.
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Press [Store]. To recall the forwarding settings of a received document that you have stored, press [1 Before], [2 Before], or [3 Before]. You can recall the last three forwarding settings. The recalled forwarding settings are displayed. IMPORTANT • The forwarding settings are stored in memory if you press [OK] on the Store screen or the Edit screen.
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NOTE • To cancel the specified destination, select the destination again. • To view more detailed information on an address, press [Details]. • To be able to select a destination for the forwarding done notice, it is necessary to register destinations in the Address Book beforehand. (See Chapter 4, “Registering/Editing Address Book Settings,”...
Storing Forwarding Destinations When the Forwarding Conditions Do Not Match You can store the forwarding destinations of a received document if the forwarding settings of the received document are not registered, or if the received document does not match all of the forwarding conditions that you have specified. NOTE •...
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Select whether to divide images and place them on separate pages. If you want to separate multiple images and place them on separate pages, and forward them as separate files, set Divide into Pages to ‘On’. If you want to forward multiple images as a single file without dividing them, set Divide into Pages to ‘Off’.
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NOTE • To cancel the specified destination, select the destination again. • To view more detailed information on an address, press [Details]. • To be able to select a destination for the forwarding done notice, it is necessary to register destinations in the Address Book beforehand. (See Chapter 4, “Registering/Editing Address Book Settings,”...
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Press [Print List]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
Erasing a Message Board (Clear Message Board) A Message Board is a feature used by the System Manager to display messages for users of this machine on the touch panel display. Message board settings are done from the Remote UI, however, erasing a message board can be done from the main unit as well.
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Press [Yes]. If you do not want to erase the message board, press [No]. The contents of the Message Board are cleared. Press [Done] repeatedly until the Basic Features screen appears. Erasing a Message Board (Clear Message Board) 4-89...
Auto Online/Offline (Auto Online/Offline) It is necessary to connect this machine to a network to use the remote scanning functions. This section explains how to switch between online and offline. NOTE [Auto Online/Offline] is only displayed if the Network Scan function is enabled. Setting Auto Online (Auto Online) If Auto Online is set to ‘On’, you can set this machine to automatically connect to a network simply by pressing [Scan] on the Basic Features screen.
Setting MEAP Settings (MEAP Settings) You can specify the settings if the HTTP is required for MEAP functions and MEAP applications. You can also print the information of the MEAP applications. Setting Use HTTP Server (Use HTTP) Set the Use HTTP to ‘On’ to access this machine from a Web browser and use MEAP applications.
Printing Installed Applications’ Information (Print System Information) You can print the information of the MEAP applications and certain system applications. NOTE • This mode can be used only if the optional Network Multi-PDL Printer Kit is installed. • The information is printed as a print job of the printer driver. You can check the details of the job by pressing [System Monitor].
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Press [Yes]. To cancel printing, press [No]. The information of the installed applications is printed. Items printed for each application are as follows: • Application Name: Prints the name of the application. • Application ID/System Application Name: Prints the file name for a system application.
- Windows 2000 Server with Active Directory - Novell NetWare 5.1 (NDS) or later - Lotus Notes Domino R5 or later For more information, contact your local authorized Canon dealer. • You can register up to five LDAP servers. Registering an LDAP Server You have to specify the relevant information for the LDAP server, such as the server name and address.
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You can also use (numeric keys) to enter numbers, and (Clear) to clear your entries. NOTE • For instructions on how to enter characters, see “Entering Characters from the Touch Panel Display,” on p. 1-43. • The maximum number of characters you can enter for the server name is 24. Press [Server Address].
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IMPORTANT If <Login Information> is set to ‘Use (security auth.)’ for the LDAP server and Reverse DNS Lookup (a function that looks up the host name from the IP address) is not supported, enter a host name and not an IP address. NOTE You can enter up to 48 characters for the server’s address.
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If you are using Windows 2000 Server with Active Directory: Add “DC=” to each dot-separated series of characters in the Active Directory domain name, and separate each series of characters by a comma. Example: If <team1.salesdept.canon.co.jp> is the domain name in Active Directory: DC=team1, DC=salesdept, DC=canon, DC=co, DC=jp •...
Press [Yes]. The selected LDAP server is erased. To cancel erasing the LDAP server, press [No]. Press [Done] repeatedly until the Basic Features screen appears. Printing LDAP Server Settings You can print out the LDAP server settings. NOTE For more information on the Registered LDAP Server List, see “Registered LDAP Server List,”...
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Press [Print List]. NOTE If plain or recycled paper (11" x 17", LGL, LTR, or LTRR) is loaded in a paper drawer that has been set to ‘On’ when you press [Other] to select a paper source in Drawer Eligibility for APS/ADS (from the Additional Functions screen), you can print a list.
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Routine Maintenance CHAPTER This chapter describes how to load paper, add toner, and perform routine cleaning. Loading Paper............5-2 Loading Paper in the Paper Drawers .
Loading Paper This section describes how to load paper into the paper drawers. IMPORTANT When setting STMT-size paper, place it horizontally (STMTR). NOTE • The following paper sizes can be loaded into the paper drawers: - Paper Drawers 1, 2: LTR - Paper Drawers 3, 4: 11"...
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NOTE • If the <Load paper.> message appears during printing, the remaining prints are automatically made after you load the paper. When you select another paper drawer, the remaining prints are made after you press [OK]. • To cancel printing, press [Cancel]. •...
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Grip the handle, and pull out the paper drawer until it stops. If the drawer is stuck, and does not pull all the way out, do not pull it out by force. Push it back into the machine, and try pressing the release button, and pulling it out again.
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NOTE • For high-quality prints, we recommend using Canon paper. • Immediately, before loading the paper, fan the pages several times, and align the edges to facilitate feeding. Also, you should fan the paper when you remove it from a newly opened package.
Load the paper. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer. When loading paper in paper drawers 3 or 4 for the first time, make sure to label the size plate to match the paper size loaded in the paper drawer.
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Gently push the paper drawer back into the machine until it clicks. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Never place paper or any other items in the open part of the paper drawer next to the paper stack.
A different size of paper can be loaded in paper drawer 3 only. • The paper size loaded in paper drawer 4 can only be changed by your service representative. For more details, contact your local authorized Canon dealer. • When setting STMT-size paper, place it horizontally (STMTR).
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Squeeze the lever on the left guide, as shown in the illustration. Without releasing the lever, slide the left guide to align it with the mark for the desired paper size. Left guide When loading 11" x 17"-size paper, slide the left guide all the way to the left, and push it down.
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Squeeze the lever on the front guide, as shown in the illustration. Without releasing the lever, slide the front guide to align it with the mark for the desired paper size. Front guide IMPORTANT If the left and front guides are not adjusted properly for the paper size loaded in the paper drawer, the correct paper size may not appear on the touch panel display.
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Change the paper drawer’s size plate to match the new paper size that you loaded. Gently push the paper drawer back into the machine until it clicks. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.
Adding Toner When there is only a small amount of toner remaining, the message below appears on the touch panel display. Prints can still be made, but at this time, you should purchase new toner so that you have it on hand when it is needed. When the toner has run out and prints can no longer be made, a message describing how to add toner appears on the touch panel display.
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When the <Add toner.> message appears, approximately 300 prints can still be made (LTR-size Canon Standard Chart). However, since this number may vary depending upon the original being copied, it is recommended that the toner be added as soon as possible.
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Align the protrusions of the toner bottle with the slots on the toner supply port. Gently press the toner bottle down into the toner supply port until you hear a click. The toner bottle is now locked into the toner supply port. Press down lightly on the toner bottle with one hand, and pull out the black shutter of the toner supply port with your other hand as far as it will go.
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Lightly tap the top of the toner bottle to make sure that all of the toner empties into the toner box. Push back the shutter of the toner bottle, and the toner supply port. Make sure you hear a click when the black shutter of the toner supply port has been pushed back in as far as the position.
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CAUTION Never try to remove the toner bottle before you hear the shutter clicking into the toner supply port. This can damage the toner supply port. Remove the empty toner bottle from the toner supply port. WARNING Do not throw used toner bottles into open flames. This may ignite the toner remaining inside the bottle, and result in burns or a fire.
Routine Cleaning If the original is not scanned cleanly, clean the following parts of the machine. For high-quality prints, we recommend cleaning these parts once or twice a month. • Platen glass • Rear side of the platen glass cover •...
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Open the feeder. Wipe the platen glass with a cloth dampened with water or a mild cleaning agent. Then, wipe the area with a dry cloth. Wipe the rear side of platen glass cover with a cloth dampened with water or a mild cleaning agent. Then, wipe the area with a dry cloth.
Close the feeder. CAUTION Close the feeder gently to avoid catching your hand, as this may result in personal injury. Cleaning the Touch Panel Display Follow the procedure below to clean the touch panel display. Wipe the touch panel display with a cloth dampened with water or a mild cleaning agent.
Cleaning the Feeder Follow the procedure below to clean the feeder scanning area, white plate and roller. IMPORTANT • If the feeder scanning area is dirty, it may result in problems in reading originals or a dirty print out. • Spin the roller while cleaning it.
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Clean the roller (a total of 3 places) as shown in the illustration, with a dampened cloth. Then, wipe the area with a dry cloth. Open the middle cover by holding the knob in the back. Clean the roller (a total of 5 places) with a dampened cloth. Then, wipe the area with a dry cloth.
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Clean the roller underneath (a total of 4 places) with a dampened cloth. Then, wipe the area with a dry cloth. Close the middle cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
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Close the feeder cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Open the feeder. Clean the feeder scanning area with a dampened cloth. Then, wipe the area with a dry cloth. Routine Cleaning 5-23...
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Clean the white plate underneath the feeder with a dampened cloth. Then, wipe the area with a dry cloth. IMPORTANT Do not push on the white plate hard. The white plate is a soft, delicate area. Close the feeder. CAUTION Close the feeder gently to avoid catching your hand, as this may result in personal injury.
When an Original or Print Becomes Dirty While Using the Feeder (Feeder Cleaning) If your originals have black streaks or appear dirty after feeding them through the feeder caused by powder from a pencil rubbing off onto the roller, or the roller becomes dirty, perform a feeder cleaning.
While the feeder is being cleaned, the screen below appears. NOTE To cancel the Feeder Cleaning, press [Cancel]. Press [Done] repeatedly until the Basic Features screen appears. Output Sheets Are Dirty (Wire Cleaning) If dirt appears on the printed paper, clean the wire of the corona assembly in the main unit as the need arises.
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Press [Start]. If you do not want to clean the wire, press [Cancel]. While wire cleaning is being performed, the screen below appears. Press [Done] repeatedly until the Basic Features screen appears. When an Original or Print Becomes Dirty 5-27...
Consumables s Paper Stock In addition to plain paper (11" x 17", LGL, LTR, and STMT), transparencies, labels, and other types of paper stock are available. For details, consult your local authorized Canon dealer. CAUTION Do not store paper in places exposed to open flames, as this may cause the paper to ignite, resulting in burns or a fire.
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Genuine Supplies Canon has developed and manufactured parts, supplies, and GPR-4 Toner specifically for use in this machine. For superior print quality, we recommend that you use Canon- GENUINE brand parts, supplies, and GPR-4 Toner in this machine. Ask your local authorized Canon dealer for Canon-Genuine brand parts, supplies, and GPR-4 Toner.
Optional Equipment for the Main Unit s Cassette-P3 You can adjust this cassette to suit the paper size you want to load. (See “Adjusting a Paper Drawer to Hold a Different Paper Size,” on p. 5-8.) • Available paper sizes: 11" x 17", LGL, LTR, LTRR, and STMTR 5-30 Consumables and Optional Equipment...
Clearing Paper Jams If a paper jam occurs, the following screen appears on the touch panel display. Screen Shown When There Is a Paper Jam The display indicating the location of the paper jam appears on the touch panel display, followed by instructions on how to clear the paper jam. This display will repeatedly appear on the touch panel display, until the paper jam is entirely cleared.
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s Example of the display indicating how to clear the paper jam. CAUTION • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Inspect all areas which appear as red circles on the touch panel display, and remove any jammed paper. See the appropriate pages for instructions on how to find and remove jammed paper. The following display indicates the possible locations where a paper jam may occur, and the page numbers describing how to remove the jammed paper.
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If a paper jam occurs within an optional unit, see the directions on how to clear a paper jam on the following pages for each option. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 See “Clearing Paper Jams in the Finisher,” on p. 7-15. Paper Deck-G1 See “Clearing Paper Jams in the Paper Deck,”...
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Copy Tray-C3 See “Clearing Paper Jams in the Copy Tray,” on p. 7-44. After you have cleared all paper jams at the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue operations, following the instructions displayed on the touch panel display.
Clearing Paper Jams in the Main Unit If a paper jam occurs inside the main unit, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Move the green lever in the direction of the arrow. Grip the lever, and pull out Unit 1. Unit 1 Unit 2 NOTE Unit 1 and Unit 2 are pulled out together. Remove any remaining jammed paper from Unit 1. Clearing Paper Jams...
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Open the left cover of Unit 1. Turn the green knob in the direction of the arrow, and remove any jammed paper. CAUTION The parts located around the cover are subject to high temperatures. When removing jammed paper, take care not to touch anything in this area except the left cover and the green knob.
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Close the left cover of Unit 1. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Gently push Unit 1 back into its original position. CAUTION When returning Unit 1 to its original position, be careful not to get your fingers caught, as this may result in personal injury.
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Return the green lever to its original position. Remove any remaining jammed paper from Unit 2. Open the left cover on Unit 2, and remove any jammed paper as shown in the illustration. Clearing Paper Jams 6-11...
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Open the right cover on Unit 2, and remove any jammed paper as shown in the illustration. Lift up the top portion of Unit 2, and remove any jammed paper. Then, close it. Gently push Unit 2 back to its original position. CAUTION When returning Unit 2 to its original position, be careful not to get your fingers caught, as this may result in personal injury.
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Clear all jammed papers, and close the front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared.
Clearing Paper Jams Inside the Right Cover If a paper jam occurs inside the right cover, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Remove any jammed paper. Close the upper right cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Open the lower right cover of the main unit. Clearing Paper Jams 6-15...
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Remove any jammed paper. Close the lower right cover. If the Paper Deck-G1 (Optional) has been moved, reattach the paper deck to the main unit. (See “Paper Deck-G1,” on p. 7-3.) CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
Clearing Paper Jams in Paper Drawer 1 If a paper jam occurs in Paper Drawer 1, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Remove any jammed paper. Close the upper right cover of the main unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Press and release the paper drawer release button of the paper drawer indicated on the touch panel display, until the paper drawer comes out.
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Pull out Paper Drawer 1. If the drawer seems to be stuck, do not pull it out by force. Push it back into the machine, and try pressing the release button and pull it out again. Remove any jammed paper. Return the paper drawer to its original position.
Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
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Turn the green knob in the direction of the arrow, to feed the jammed paper to Unit 2. Gently pull out Unit 2. Open the top cover of Unit 2, and remove any jammed paper. Then, close it. Clearing Paper Jams 6-21...
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Gently push Unit 2 back into its original position. CAUTION When returning Unit 2 to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
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Press and release the paper drawer release button of the paper drawer indicated on the touch panel display, until the paper drawer comes out. Pull out Paper Drawer 2. If the drawer seems to be stuck, do not pull it out by force. Push it back into the machine, and try pressing the release button and pull it out again.
Return the paper drawer to its original position. CAUTION When returning the paper drawer to its original position, be careful not to catch your fingers between the edge of the paper drawer and the main unit. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared.
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NOTE If the Paper Deck-G1 (optional) is attached, move the paper deck away from the main unit. (See “Paper Deck-G1,” on p. 7-3.) Open the upper right cover of the main unit. Remove all loaded paper from the stack bypass. Remove any jammed paper inside on the right cover.
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Close the upper right cover. If the Paper Deck-G1 (optional) has been moved, reattach the paper deck to the main unit. (See “Paper Deck-G1,” on p. 7-3.) CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
Clearing Paper Jams in Paper Drawers 3 or 4 If a paper jam occurs in paper drawers 3 or 4, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Pull out the paper drawer. If the drawer seems to be stuck, do not pull it out by force. Push it back into the machine, and try pressing the release button and pull it out again. Remove any jammed paper. Return the paper drawer to its original position.
Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed, until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
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Remove any jammed originals. Open the middle cover by holding the knob in the back. Remove any jammed paper. 6-30 Clearing Paper Jams...
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Close the middle cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Turn the roller knob on the back edge of the feeder in the direction of the arrow. Remove any jammed paper. Clearing Paper Jams 6-31...
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Once you have removed the jammed paper, close the Feeder Cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Open the Feeder, and remove any jammed paper. 6-32 Clearing Paper Jams...
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Close the Feeder. CAUTION Close the feeder gently to avoid catching your hand, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared.
List of Error Messages Self-Diagnostic Display If a self-diagnostic message appears, follow the instructions on the touch panel display. Self-diagnostic (error) messages appear on the touch panel display at the following times: • When printing cannot be performed because of an operational error. •...
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Remove the original from the platen glass. Cause : The original remains on the platen glass. Remedy : Remove the original from the platen glass, and place the next document for copying. Remove the original from the feeder. Cause : The original is placed both in the feeder and on the platen glass. The specified mode, which is programmed, requires the original placed on the platen glass only.
There are too many sub-directories. Cause : You have exceeded the number of characters you can enter. Remedy : You cannot specify the path. Specify a shorter path. No response. Cause : An unspecified error occurred. Remedy : Contact your system manager. List of Error Codes without Messages If the job or operation does not complete correctly, check the End Code, and perform the necessary operations according to the End Code displayed.
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#099 Cause : Copy/print is interrupted. Remedy : Try to copy/print again. #701 Cause : No Department ID was set when the job was entered, or the password has changed. Remedy : Enter the correct Department ID or password. #702 Cause : You cannot send documents because of insufficient memory.
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: Turn the main power OFF, wait for 10 seconds, and turn the main power back ON. If the machine still does not work, turn the main power OFF, unplug the machine, and contact your local authorized Canon dealer. After the service call message disappears, send the job again.
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#752 Cause : The SMTP server name is not correct, or the server is not functioning. The domain name or e-mail address may not be set. The Network is down. Remedy : Check the SMTP server name, domain name, and e-mail address set in the Additional Functions screen.
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#801 Cause : A Timeout Error occurred on the server side during communication with a mail server, while sending e-mail or sending/receiving an I-Fax. The SMTP server returned an error while trying to connect. The destination is not correct. An error occurred on the server side during transmission to a file server. You are sending to a NetWare destination which you have no permission to overwrite.
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#806 Cause : Incorrect user name or password was specified when sending to the file server. An incorrect destination was specified when sending e-mail/I-Fax. Remedy : Change the user name or password of the destination. Check the destination of the e-mail/I-Fax. #807 Cause : You do not have the permission to access the specified directory.
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#817 Cause : A communication error occurred with the remote copy printers. Remedy : Check the network, and try again. If the machine still does not operate correctly, contact your system manager. #818 Cause : Received data is not in a printable file format. Remedy : Ask the sender to change the file format and resend.
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#824 Cause : A communication error occurred with the remote copy printers. Remedy : Check the network, and try again. If the machine still does not operate correctly, contact your system manager. #825 Cause : The Department ID and password of the copy job are not registered in the remote copy printers.
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#831 Cause : I-Fax document is not received using SMTP because of the RX/Print Range setting in the IP Address Range Settings in Additional Functions. Remedy : Reset the RX/Print Range setting in the IP Address Range Settings in Additional Functions.
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#851 Cause : Not enough memory in the main unit, or the scanned document cannot be stored because there are more than 100 documents in the specified inbox. Remedy : Check the available memory of the main unit, and delete unwanted documents in the inboxes.
NOTE The machine’s memory can store about 4,000 pages of images (LTR-size Canon Standard Chart, standard setting). Within the memory, a 3,600 page image region is shared by all functions, including the Copy, Printer, and Mail Box functions. In addition to...
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If you press [Another Function]: Select and use the other functions that are not being used. If the screen below appears: ❑ Select [Cancel] or [Another Function]. [Cancel]: Returns to the Basic Features screen. Try printing when the current job is complete. If you press [Another Function]: Select and use the other functions that are not being used.
Service Call Messages If a malfunction occurs and the machine does not operate normally, a screen similar to the one shown below (the service call message) appears on the touch panel display. If this message appears, follow the procedure described below. WARNING Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
Turn the main power switch OFF. Allow at least 10 seconds before turning the main power switch back ON. If the machine still does not operate normally, carry out the following procedure, and contact your local authorized Canon dealer. Turn OFF the main power, and disconnect the power plug.
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Contact your service representative. Confirm the following information when contacting your local authorized Canon dealer: • Product name • Type of problem and the status of the machine • The error code appearing on the touch panel display Service Call Messages...
If the machine does not operate, even though the main power switch and the control panel switch are both ON, check that the breaker is not OFF. If the breaker is OFF, contact your local authorized Canon dealer. Do not switch the breaker back ON.
Optional Equipment CHAPTER This chapter describes the use of optional equipment and what to do if there is a paper jam in one of these optional unit. System Configuration ........... .7-2 Paper Deck-G1 .
System Configuration The following optional equipment can be attached to the machine. Saddle Finisher-F2 Card Reader-C1 Main Unit Paper Deck-G1 Finisher-F1 Copy Tray-C3 Puncher Unit-B1 NOTE Peel the film off the touch panel display before using it. System Configuration...
Paper Deck-G1 If you attach the Paper Deck-G1 to the machine, you have one additional source of paper which can be used for printing jobs. Up to 3,500 sheets (20 lb bond (80 g/m )) of paper can be loaded in the paper deck. IMPORTANT When the machine is in the Low-Power Mode (the touch panel is not displayed, and only (Energy Saver) and the Main Power indicators are lit), you may not be able to open...
Clearing Paper Jams in the Paper Deck If a paper jam occurs inside the Paper Deck-G1, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Press the release lever to remove the paper deck from the main unit. Remove any jammed paper. Press the open button to open the paper deck. IMPORTANT When the machine is in the Low-Power Mode (the touch panel is not displayed, and only (Energy Saver) and the Main Power indicators are lit), you may not be able to open the paper deck.
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Remove any jammed paper. Close the paper deck, and reconnect it to the main unit. CAUTION When reconnecting the paper deck to the main unit, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display.
Loading Paper in the Paper Deck Press the open button to open the paper deck. IMPORTANT When the machine is in the Low-Power Mode (the touch panel is not displayed, and only (Energy Saver) and the Main Power indicators are lit), you may not be able to open the paper deck.
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NOTE • For high-quality prints, we recommend using Canon paper. • Immediately before loading paper, fan the pages several times, and align the edges to facilitate feeding. Also, fan the paper when you remove it from a newly opened package.
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Load the paper. IMPORTANT • If the paper is curled, curl it down before placing it in the paper deck. • Make sure that the height of the paper stack does not exceed the limit mark at the back of the paper deck. NOTE The paper deck holds up to 3,500 sheets of paper (20 lb bond (80 g/m Close the paper deck.
Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 Parts and Their Functions * This illustration shows the Saddle Finisher-F2 with the Puncher Unit-B1 attached to it. * In the description on the following pages, Finisher-F1 and Saddle Finisher-F2 are referred to collectively as “Finisher” unless otherwise stated. 7-10 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
a a a a Upper Cover e e e e Lower Front Cover Open to remove jammed paper. Open this cover when a paper jam or staple jam occurs in the saddle stitcher unit, or when b b b b Top Cover of the Puncher Unit replacing the saddle stitcher unit’s staple Open this cover when a paper jam occurs in the cartridge.
s Staple Mode This function automatically collates print sets into page order, staples the sets, and outputs them. CAUTION Do not put your hand in the tray’s stapling area when the machine is equipped with the Finisher. This may result in injury. IMPORTANT •...
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When originals are placed in the feeder: Corner Staple Area Double Staple Area Upper Right Upper Left Right Side Lower Left Lower Right Left Side Upper Right Upper Left Right Side Lower Left Left Side Lower Right s Saddle Stitching Mode This function enables you to make booklets consisting of pages that are folded and stapled in the center.
s Hole Punch Mode This function punches holes (2 or 3 holes) in the printed sheets. • The hole punched area is as shown in the illustration. Platen Glass Feeder Hole Punched Hole Area Punched Area Hole Hole Punched Punched Area Area •...
Clearing Paper Jams in the Finisher If a paper jam occurs when using the Finisher, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Carefully remove any paper protruding from the output tray. IMPORTANT If you use the staple mode while making prints, do not remove the output sheets that are not yet stapled. (Stapling will continue after you remove the jammed paper.) Open the top cover, and check the inside of the finisher. 7-16 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
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Lift up Cover 1, and remove any jammed paper. Then, return Cover 1 to its original position. Cover 1 Cover 2 CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Lift up Cover 2, and remove any jammed paper.
Return Cover 2 to its original position, and close the top cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared.
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Open the upper front cover of the Finisher. Push down the green lever. The staple case will slightly slide out. Pull out the protruding staple case by holding its left and right sides. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-19...
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Pull out the empty staple cartridge. Place the staple case as shown in the illustration, and pull out the staple cartridge. Insert the new staple cartridge. NOTE • Only one staple cartridge can be inserted at a time. • Use only the specifically recommended staple cartridge for use on this machine. 7-20 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
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Remove the seal, fixing the staples, by pulling it straight out. Gently push the staple case back into the Finisher until the green lever returns to its original position. Make sure that the staple case is firmly secured, and close the upper front cover of the Finisher.
NOTE When you close the cover, the staple unit automatically performs a <dry> stapling operation several times to reposition the staples. Removing Jammed Staples from the Stapler Unit If a staple jam occurs, a screen similar to the one shown below appears on the touch panel display.
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Push down the green lever. The staple case will slightly slide out. Pull out the protruding staple case by holding its left and right sides. Lower the bracket on the staple case. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-23...
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Remove all of the jammed staples that slide from the staple cartridge. Return the bracket on the staple case to its original position. Gently push the staple case back into the finisher until the green lever returns to its original position. 7-24 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
Make sure that the staple case is firmly secured, and close the upper front cover of the finisher. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. NOTE When you close the cover, the staple unit automatically performs a <dry> stapling operation several times to reposition the staples.
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CAUTION • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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Connect the Saddle Finisher-F2 to the main unit. CAUTION When returning the Finisher to its original position, be careful not to catch your fingers between the edge of the Finisher and the main unit. Open the lower front cover of the finisher. Turn the knob on the right counterclockwise.
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Press in the knob on the left, and turn it clockwise. Remove any jammed paper. Close the lower front cover of the finisher. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. 7-28 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
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Open the lower front cover of the finisher. Pull out the saddle stitcher unit. Pull out the stapler unit on the saddle stitcher unit, and push it 7-30 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
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Pull out the empty staple cartridge by holding its left and right sides. Insert the new staple cartridge. IMPORTANT Replace both the inner and outer staple cartridges at the same time. Push the stapler unit of the saddle stitcher unit back in and down.
Push the entire saddle stitcher unit back into the finisher, and close the lower front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Once you have replaced the staple cartridge, be sure to reposition the staples in the saddle stitcher unit.
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NOTE • If a paper jam occurs at the same time as a staple jam, remove the jammed paper before removing the jammed staples. • This procedure is only required when the Saddle Finisher-F2 is attached to the machine. Open the lower front cover of the finisher. Pull out the saddle stitcher unit.
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Pull out the stapler unit on the saddle stitcher unit, and push it Grasp the left and right sides of the staple cartridge, and remove it. On the stapler unit, push down Part A, and pull up Knob B. 7-34 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
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Remove the jammed staples, and return Knob B to its original position. Return the staple cartridge to its original position. Push the stapler unit on the saddle stitcher unit in and down as shown, and return it to its original position. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-35...
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Push the entire saddle stitcher unit back into the machine, and close the lower front cover. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in a personal injury. IMPORTANT Once you have removed the jammed staples, be sure to reposition the staples inside the saddle stitcher unit.
Clearing Paper Jams in the Puncher Unit If a paper jam occurs in the puncher unit, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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Open the front cover of the puncher unit. Align the of the knob within the range of Close the front cover of the puncher unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.
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Open the top cover of the puncher unit. Remove any jammed paper. Close the top cover of the puncher unit. CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-39...
Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared. (See “Screen Shown When There Is a Paper Jam,” on p.
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Open the front cover of the puncher unit. Pull out the punch waste tray. Discard the punch waste into a receptacle. Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1 7-41...
(equivalent to the space occupied by three staple cartridges). NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before they run out. 7-42 Finisher-F1/Saddle Finisher-F2/Puncher Unit-B1...
Copy Tray-C3 The Copy Tray-C3 is equipped with the following functions: s Collate Function This function automatically collates papers into sets arranged in page order, and outputs them. s Group Function This function outputs all prints of the same page in one group. s Rotate Function This function collates paper of the same size, and outputs the copy sets in alternating directions.
NOTE Adjust the auxiliary tray according to the paper size. Clearing Paper Jams in the Copy Tray If a paper jam occurs in the Copy Tray-C3, a screen similar to the one shown below appears on the touch panel display. Check where the jam has occurred, and follow the procedure described below and the procedure that appears on the touch panel display to help you remove the jammed paper.
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CAUTION • When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper. • When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
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CAUTION When closing the cover, be careful not to get your fingers caught, as this may result in personal injury. Continue to follow the instructions on the touch panel display. NOTE The screen indicating how to remove the paper jam will remain displayed until the paper jam has been cleared.
- The magnetic card can manage up to 3,000 departments. • The maximum number of departments that can be managed, depends on the machine. The imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 can manage up to 1,000 departments. Magnetic Card Optical Card...
Operations before Using the Main Unit Insert the control card into the card slot. Make sure it faces in the correct direction. The Basic Features screen appears on the touch panel display. 7-48 Card Reader-C1...
Operations after Using the Main Unit After you finish using the machine, remove the control card. The touch panel display returns to the screen prompting the user to insert a control card. If SDL is set as a login service, the following screen is displayed. Card Reader-C1 7-49...
Department ID Management When Using the Card Reader-C1 This section explains how to use Department ID Management, and how to check the print totals when the control card is being used. NOTE The maximum number of digits you can store for a password is seven. If you store them with less than seven digits, the machine stores them as follows: - Example: If <321>...
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NOTE • If plain or recycled paper (11" x 17", LGL, LTR, or LTRR size) is loaded in a paper drawer that has been set to ‘On’ after being specified as [Other] on the Drawer Eligibility for APS/ADS screen, you can print a list. (See “Setting a Paper Drawer for Auto Paper Selection/Auto Drawer Switching,”...
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Press [Yes]. If you do not want to erase the counter, press [No]. The message <Erased.> appears on the touch panel display for approximately three seconds. Press [Done]. Card Reader-C1 7-59...
Press [OK]. Press [Done] repeatedly until the Basic Features screen appears. Setting to Accept Print Jobs with an Unknown ID You can decide whether or not to print documents from a computer that does not correspond with a stored Department ID. NOTE The default setting is ‘On’.
Sample Reports and Lists Send Job List You can view a listing of Send Jobs and their status. The Send Job List can be printed from the System Monitor screen. (See “Printing the Send Job Status/Log,” on p. 2-19.) NOTE Please note that the addresses in the above report are fictitious.
s MODE Prints the communication type and method. Communication type: TX *If there is a Forwarding Job No., it is printed on the second line. Communication method: FTP/SMB/IPX/BOX/I-FAX/MAIL s PGS. Prints the number of pages of the original that were sent normally to the remote party. TX Report/TX Error Report A Send Result Report can be printed when a send job is complete.
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s ST. TIME Prints the date and time (24-hour notation) that the send job was started. s PGS. Prints the number of pages of the original that were sent to the remote party. s SEND DOCUMENT NAME Prints the document name entered when specifying the send setting for the document. s TX/RX INCOMPLETE Prints the name and address of the sending destination to which you have not finished sending.
Activity Report TX/RX This function enables you to print a log of all Send and Receive jobs. You can select whether to print the report after every 100 jobs (Auto Print), or at a specific time (Daily Activity Report Time). You can print Send or Receive job logs separately. You can also print an Activity Report manually from the System Monitor screen.
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s DESTINATION ADDRESS Prints the address of the recipient. File (FTP, SMB, IPX) communication services: File path is printed on a second line. * If the address and/or file path exceeds the column capacity, the address and/or file path is truncated. s DESTINATION ID Prints the abbreviated name of the recipient.
Copy Log List The copy logs are printed as a report. You can print a Copy Log List from the System Monitor screen. (See “Printing the Copy and Print Job Logs,” on p. 2-10.) DEPT. ID If a Department ID is set, it is listed in a log. Copy logs are printed for each Department ID. s JOB NO.
Print Log List The print log is printed as a report. You can print a Print Log List from the System Monitor screen. (See “Printing the Copy and Print Job Logs,” on p. 2-10.) DEPT. ID If a Department ID is set, it is listed in a log. Print logs are printed for each Department ID. JOB NO.
Forwarding Conditions List You can print the contents of the Forwarding Settings. You can also print a Forwarding Conditions List manually whenever necessary. (See “Printing a Forwarding Settings List,” on p. 4-86.) NOTE Please note that the addresses in the above report are fictitious. Sample Reports and Lists...
Registered LDAP Server List You can print the contents of the registered LDAP server settings. You can print a Registered LDAP Server List manually whenever necessary. (See “Printing LDAP Server Settings,” on p. 4-114.) NOTE For more information on specifying LDAP Server Settings, see “LDAP Server Settings,” on p.
Address Book List You can print the contents of Address Books 1 to 10 or the one-touch buttons stored in the Address Book Settings. You can print the Address Book List manually whenever necessary. (See “Printing the Address Book List,” on p. 3-75.) NOTE Please note that the addresses in the above report are fictitious.
User’s Data List The User’s Data List shows all the registered Communications Settings, Report Settings, and System Manager Settings in the Additional Functions mode. You can print the list whenever you want. (See “Printing the Additional Functions Settings List,” on p. 3-78.) 8-12 Sample Reports and Lists...
Specifications Specifications are subject to change without notice for product improvement or future release. Main Unit Name Canon imageRUNNER 6020i/5020i, imageRUNNER 6020/5020 Type Console Platen Glass Stationary Photoconductive Material A-Si Copying System Electrostatic Transfer System Developing System Toner Projection System...
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Warm-Up Time When the main power is turned ON: 5 minutes max. Activation time from Sleep Mode: 5 minutes max. Activation time from Energy Saver mode: None: 0 second –10% Mode: approx. 50 seconds –25% Mode: approx. 90 seconds –50% Mode: approx. 180 seconds *Activation time for each mode is a rough standard until the machine is ready to print after canceling the mode.
Finisher-F1/Saddle Finisher-F2 Paper 17 lb bond to 110 lb index (64 g/m to 200 g/m Saddle Stitcher Unit*: 17 lb bond to 20 lb bond (64 g/m to 80 g/m (For cover sheets only*: 17 lb bond to 110 lb index (64 g/m to 200 Capacity Per Tray [Non-Collate Mode]...
Saddle Stitcher Folding V-fold Mode* Power consumption 170 W max. Power Source From the Main Unit Dimensions (H x W x D) Finisher 41 3/8" x 26 3/8" x 24 1/4" (1,052 mm x 669 mm x 614 mm) Finisher + Puncher Unit-B1 41 3/8" x 29 3/8" x 24 1/4" (1,052 mm x 744.5 mm x 614 mm) Installation Location Finisher-F1/Saddle Finisher-F2...
Copy Tray-C3 Capacity 250 sheets, 20 Ib bond (80 g/m Dimensions (H x W x D) 4" x 18 3/8" x 13 3/8" (100 mm x 465 mm x 340 mm) Weight Approx. 1.4 Ib (670 g) Card Reader-C1 Card to be used Magnetic type card, Optical type card Card readout method Magnetic/Optical readout...
Relationship between Original Orientation and Preprinted Paper Output Chart Please use this chart when printing on paper preprinted with logos. s When You Want to Set the Left Side Stapling Confidential Output Confidential Confidential Example Confidential Confidential Confidential Confidential Original/ Paper Orientation, Settings...
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s When You Want to Set the Right Side Stapling Confidential Output Confidential Confidential Example Confidential Confidential Confidential Confidential Original/ Paper Orientation, Settings 11"x17", LGL 11"x17", LGL Orientation in Paper Drawer 1, 2 C o n f i d e n t i a l Orientation in Paper C o n f i d e n t i a l...
Index Accept Jobs With Unknown ID ................4-30 7-61 Access Number Management ................... 4-54 Activity Report....................... 3-71 Activity Report TX/RX ....................8-5 Adding Toner ......................5-12 Additional Functions key..................1-26 Additional Functions screen ..................1-12 Address Book List ..................3-75 8-11 Adjustment/Cleaning....................3-60 Always Send Notice for RX Errors ................
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Cancel ......................... 1-40 Card Reader-C1 ..................... 7-47 Cassette-P3 ......................5-30 Clear key......................1-26 Clear Message Board....................4-88 Clip Holder ......................1-26 Common Settings..................... 3-8 Communications Settings ..................4-32 Consumable....................5-28 7-42 Control Panel ......................1-23 Control Panel Power Switch................1-32 1-38 Control Panel Power Switch (Sub Power Supply)............
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Feeder ......................... 1-23 Feeder Cleaning ..................... 5-25 Feeder Cover......................1-25 Finisher-F1......................7-10 Forwarding Conditions List ..................8-9 Forwarding Settings ....................4-58 Front Cover ....................1-24 7-11 Front Cover of the Puncher Unit................. 7-11 Full Mode TX Timeout ....................4-32 Guide key ......................1-26 Guide Screen ......................
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Mail Box ....................... 1-10 Main Power Indicator ....................1-26 Main Power Switch ....................1-23 Manage/Access to Address Book ................4-52 Maximum Data Size For Sending ................4-32 MEAP ........................1-10 MEAP Counter....................... 1-28 MEAP Settings ...................... 4-93 Memory Lock End Time ................... 4-46 Memory Lock Start Time ..................
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Page Number Position Adjustment ................3-66 Paper Deck ......................7-3 Paper Deck-G1 ....................... 7-3 Paper Drawer 1, 2 ....................1-23 Paper Drawer 3, 4 ....................1-23 Paper Jams......................6-2 Paper Supply Indicator ..................... 7-3 Password ......................1-48 Platen Glass ......................1-24 Print Jobs ......................
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Saddle Finisher-F2 ....................7-10 Saddle Stitch Position Adjustment................3-63 Saddle Stitcher Staple Repositioning ................. 3-62 Scan ........................1-10 Secured Documents ....................2-35 Self-Diagnostic Display ................... 6-34 Send ........................1-10 Send Job......................2-12 Send Job List ......................8-2 Send Result Report ....................3-68 Service Call Messages....................
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Underside of the Platen Glass Cover ................1-24 Unit 1 (Fixing Transport Unit)..................1-24 Unit 2 (Duplexing Transport Unit) ................1-24 Upper Cover ......................7-11 Use HTTP ......................4-94 Use I-Fax Memory Lock ................... 4-40 Use Send Via Server ....................4-33 User’s Data List .....................3-78 8-12 Wire Cleaning ......................
System Management Mode of the imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 The following pages regarding the use and operations of the System Manager mode, should be cut out of the manual by the supervisor or the system manager. You can set restrictions for the machine or manage the settings set by other users in the System Settings from the Additional Functions screen.
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When Department ID Management Is Not Enabled Press (Additional Functions). Reset Start Guide Additional Functions Clear Press [System Settings].
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The System Management Mode is also canceled when Auto Clear takes place. The display returns to the screen of the function selected in the Auto Clear Setting. Managing Inbox in the System Management Mode You can operate the inbox documents stored by users. For example, you can control an inbox whose password was forgotten, delete unwanted documents, or retrieve documents from an inbox secured by a password in case of an emergency.
Changing the Mail Box Settings in the System Management Mode You can change the mail box settings restricted with a password. For example, you can initialize an unnecessary inbox, change the name of an inbox, or reset the password of an inbox which the user has forgotten. Press (Additional Functions).
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How to Inspect the Breaker periodically Follow the procedure described in the “Periodic Inspection of the Breaker,” on p. xxv of the imageRUNNER 6020i/5020i and imageRUNNER 6020/5020 Reference Guide, once or twice a month. s How to Fill in this Check Sheet Fill in the date of inspection, and the name of inspector.
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100% recycled paper. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.