IBM INFO PRINT 3000 Operator's Manual page 160

Following the automatic reprinting of pages, you must check for and discard any
duplicate pages that may have been printed. Locate the first reprinted page, then
find that same page in the stacker or a postprocessing device. Discard all pages
starting with that page.
In all cases but one, the automatic reprinting of pages recovers all pages that might
have been lost or damaged as the result of the jam. The exception occurs when a
FUSER WRAP 0134 jam type is detected. A jam of this type can backup
(accordion-pleat) the forms until the error is detected and the forward movement
of the forms stopped. If this occurs, there are some small number of lost pages that
are not automatically reprinted. You need to work with the host system console
operator to take action to recover those lost pages.
Also, if automatic reprinting is not allowed, you need to work with the host
system console operator to recover lost pages by one of the following actions:
v Restart the job at the point where the output was lost
v Restart the entire job.
Similar to recovering from a forms jam in simplex mode, you must rethread the
printer with the jam. However, in addition to rethreading the printer with the jam,
you may also have to rethread the other printer (if the jam occurred in Printer 1).
Whenever rethreading is required, the Thread/Align Forms Display Touch Screen
procedure window automatically appears and requires you to execute and
complete that procedure (see "Thread/Align Forms" on page 152).
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InfoPrint 3000 Operator's Guide
Important
To clear the jam message from the Display Touch Screen window, the printer
logic requires the following:
v For STACKER JAM 161 and STACKER JAM 164, open and close the stacker gate,
or you must lower and then raise the stacker table.
v Press the Check Reset pushbutton on the Display Touch Screen.