HP ProCurve NAC 800 User Manual page 192
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Also See for ProCurve NAC 800:
- User manual (560 pages) ,
- User manual (586 pages) ,
- User manual (474 pages)
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Endpoint Activity
Endpoint Test Status
4-12
Installing test service – NAC 800 shows this status briefly while the
■
agent is being installed.
■
Installation canceled – NAC 800 shows this status when the end-user
has cancelled the installation of the agent.
Testing (agent) – NAC 800 shows this status briefly while the endpoint
■
is being tested by the agent-based method.
■
Testing (ActiveX plug-in) – NAC 800 shows this status briefly while
the endpoint is being tested by the ActiveX method.
Installing ActiveX plug-in – NAC 800 shows this status briefly while
■
the ActiveX plug-in is being installed.
■
ActiveX plug-in installation failed – NAC 800 shows this status when
installation of the ActiveX plug-in failed. The installation probably
failed due to browser settings (see "Important Browser Settings" on
page 15-3). The end-user has the option to retry or cancel which
presents the user with the next testing method specified on the End-
user access screen.
Validating installation – NAC 800 shows this status while NAC 800 is
■
validating that the agent is working.
■
Installation failed – NAC 800 shows this status when the agent cannot
be installed. This is likely due to permission problems on the
endpoint.
Agent not active – NAC 800 shows this status when an endpoint that
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was previously running the agent is no longer running the agent. This
is likely due to a firewall being turned on.
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Awaiting ip transition – NAC 800 shows this status during a transition
from a quarantined IP address and a non-quarantined IP address and
vice versa.
Connection failed- endpoint busy or file and print sharing disabled –
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During the connection to the endpoint, the endpoint is not able to
complete the requested testing by NAC 800. This condition can occur
when then endpoint is busy running other processes or programs, or
it might be in an overloaded condition. Retesting the endpoint again
at a later time generally resolves this problem. Defragmenting the
hard disk can also help this situation on slower endpoints.
■
Connection Failed (unsigned SMB) – Testing of the endpoint failed
due to an unsigned SMB.
■
Connection failed – no logon server – During the connection process,
the endpoint was not able to validate the user ID and password
credentials supplied by NAC 800 because the endpoint does not have
network access to any authentication servers. This can be due to a
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