HP hn200e Owner's Manual

Hewlett-packard ethernet gateway owner's manual.
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Ethernet gateway
model hn200e

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  • Page 1

    Ethernet gateway model hn200e...

  • Page 2

    Click Start > Settings > Control Panel to view the active control panels. warnings A Warning indicates possible damage to the HP Gateway or to other equipment. A Warning can also indicate a possible harm to yourself or to others.

  • Page 3: Table Of Contents

    ... 5 hp digital home networking ethernet gateway ... 5 gateway features ... 6 getting to know the Ethernet gateway ... 7 Ethernet gateway rear panel ... 7 Ethernet gateway front panel LEDs ... 8 gateway system tray application ... 11 overview...

  • Page 4: Table Of Contents

    Ethernet gateway screens and functions ... 50 setup ... 51 password... 54 status... 56 DHCP... 58 log... 60 help ... 61 advanced ... 62 specifications... 75 general... 75 environmental... 76 glossary ... 77 index ... 87 regulatory notices... 89...

  • Page 5: Introduction, Hp Digital Home Networking Ethernet Gateway

    Congratulations on your purchase of a HP Digital Home Networking Ethernet Gateway. The Ethernet Gateway is the perfect solution for connecting multiple PCs to your high-speed broadband cable modem or DSL Internet connection.

  • Page 6: Gateway Features

    Ethernet gateway gateway features Connects to a broadband modem and to a local Ethernet network ❑ Equipped with a 4-port 10/100 switch ❑ Connects all network PCs to the Internet with a single IP address ❑ Firewall protects PCs from Internet intruders ❑...

  • Page 7: Getting To Know The Ethernet Gateway, Ethernet Gateway Rear Panel

    getting to know the Ethernet gateway Ethernet gateway rear panel The Ethernet Gateway ports, to which network cables are connected, are located on the rear panel of the Gateway. Ethernet Gateway rear panel Ethernet gateway ports WAN (dark gray) You will connect the DSL or cable modem to the Wide Area Network (WAN) port.

  • Page 8: Ethernet Gateway Front Panel Leds

    Ethernet gateway Ethernet gateway front panel LEDs Ethernet Gateway front panel POWER LAN indicators Power Green. The Power LED lights green when the Gateway is powered on. There is no ON/OFF switch; simply plug or unplug the power to turn Gateway on or off. Green.

  • Page 9

    Ethernet gateway front panel LEDs If the Gateway locks up, unplug the Power Adapter from the Gateway’s Power Port for 3 to 5 seconds (but not longer) and then plug it back in. Leaving the power off for too long could result in the loss of network connections.

  • Page 10

    Ethernet gateway...

  • Page 11: Gateway System Tray Application, Overview

    If you did not authorize installation of the icon during Gateway installation, or if you deleted the icon by choosing Exit from the pop-up menu, you can reinstall the icon from the Windows Start menu. Click Start > Programs > HP Digital Home Networking > Gateway System Tray Application. You can access the System Tray application from any computer on your network.

  • Page 12

    Ethernet gateway Yellow: connection to Gateway lost ❑ connected to the home network or to the Internet. Gateway System Tray icon (yellow) Besides providing constant feedback through the icon color, the Gateway System Tray application provides additional functionality: If there is any change in network status, a status notification window appears ❑...

  • Page 13: Status Notification Windows

    status notification windows status notification windows Any change in network status generates a status notification window describing the change and, if needed, suggests actions to take. The change may also cause a color change in the System Tray icon. (These same windows appear when you select Get current network status from the System Tray pop-up menu.

  • Page 14

    Ethernet gateway This window appears when the Gateway attempts to access the Internet and cannot detect a connection. Connection to Gateway Lost This window appears when your computer cannot establish a link to the Gateway. Caution: If you reset the Gateway, be sure to do so only briefly (a second or two) or the Gateway will be reset to the factory defaults and any modifications you have made will be lost.

  • Page 15

    status notification windows Internet Connection Operational This window appears when the Internet connection is restored. It also appears when when you first start your computer.

  • Page 16: Pop-up Menu

    Ethernet gateway pop-up menu Right-clicking the Gateway System Tray icon to display the following pop-up menu: Gateway System Tray pop-up menu This menu provides convenient access to Gateway tools, which are described in this section. Accessing a menu choice: 1 Right-click the icon, move cursor to highlight the desired option. 2 Highlight the desired option.

  • Page 17

    Check for upgrade Check for upgrade... When a software or firmware upgrade becomes available on the HP Web site, you are notified automatically by a notification window (assuming you have enabled this option — see “Notify me when network events occur” on page 27) and prompted to download and install the upgrade.

  • Page 18

    Ethernet gateway Internet speed meter Internet speed meter... Selecting Internet speed meter... launches a utility that monitors your upstream and downstream Internet connection speed. When you select this choice, the following window appears: speed meter start window Click Start, and the following window appears displaying the speed of your Internet connection (it may take a few seconds to display both downstream and upstream parameters).

  • Page 19: Gateway Control Panel

    pop-up menu upstream speed (the speed at which data is uploaded from your computer to the Internet), as shown in the example. Contact your DSL or broadband cable provider for specifications. speed meter report Gateway control panel Gateway control panel... The Gateway Control Panel allows you to adjust the settings of your Gateway.

  • Page 20

    Ethernet gateway Save the current Gateway configuration Save the current Gateway configuration... This option provides a backup copy of your current Gateway settings in the event that you need to restore them. This is especially useful if you modify your settings using the Gateway Control Panel, upgrade Gateway software or firmware, or experience a system crash.

  • Page 21

    2 Click Browse to select a location to store the Gateway configuration backup file. The following dialog box appears: Choose location for configuration backup file 3 Navigate to a location of your choice for the backup file, or accept the default. 4 Click Save to save the file.

  • Page 22

    Ethernet gateway Restore a previous Gateway configuration Restore a previous Gateway configuration... Select this choice to restore a previously saved configuration. If you have saved more than one configuration, you can select a specific one. Internet connection diagnostic Internet connection diagnostic... menu choice...

  • Page 23

    pop-up menu This utility checks your Internet connection to identify problems when a loss of connection occurs. Select the Internet connection diagnostic... to display the Internet connection diagnostic start window: Internet connection diagnostic start window The utility checks for Internet connections via the Gateway or directly from your computer.

  • Page 24

    Ethernet gateway Click Start to begin the diagnostic routine. The Internet Connection Diagnostic screen appears: Internet connection diagnostic report window...

  • Page 25

    If all results are “ok”, the utility has not detected any connection problems. Internet Connection Diagnostic Parameter Message Connection to the Failed Gateway Connection to the Internet Failed via Gateway (Ping) Connection to the Internet Failed (Ping) Ping primary DNS Failed Interpreting a “failed”...

  • Page 26

    Ethernet gateway Get current network status Get current network status... Selecting this choice generates one of the status notification windows discussed and illustrated in the section “status notification windows” on page 13. If all is well and the diagnostic utility detects no changes, the window appears: example of a current network status window...

  • Page 27

    Selecting the Exit option removes the Gateway System Tray icon from the System Tray and prevents the program from launching when you next restart the computer. To restore the icon to the System Tray, select Start > Programs > HP Digital Home Networking > Gateway System Tray Application.

  • Page 28

    Ethernet gateway...

  • Page 29: Gateway Control Panel, Overview

    gateway control panel overview The Gateway Control Panel allows you to configure additional functions beyond those installed through the Installation Wizard. This tool is a simplified alternative to the Expert Interface, which is described in the Appendix of this user’s guide. The functions of the Gateway Control Panel eliminate the need to use the Expert Interface in most cases.

  • Page 30: Accessing The Gateway Control Panel

    The Gateway Control Panel is accessed from the Gateway System Tray icon described in the previous chapter. It can also be accessed from Start > Programs > HP Digital Home Networking > Gateway Control Panel. To access the Gateway Control Panel from the Windows System Tray: 1 Locate the Gateway System Tray icon (depicted as a green, red, or yellow house depending on current network status).

  • Page 31

    3 Select Gateway control panel... Select Gateway control panel... option The Gateway Control Panel Login window appears: Gateway Control Panel Login window 4 Enter your Gateway Password in the Login Password field, then click OK. The default password is “admin”. accessing the gateway control panel...

  • Page 32

    Ethernet gateway 5 Click Hint on the Login screen if you cannot remember your password. The Password Hint window appears: Password hint window 6 The question you provided when the default password was changed is displayed. Enter the answer in the Hint Answer field, then click OK. The Hint reply window appears: Hint reply window 7 Click OK, and the password will be automatically inserted into Password box.

  • Page 33: Gateway Control Panel Screen

    gateway control panel screen gateway control panel screen When you have successfully logged on, the Gateway Control Panel screen appears with the My Network tab selected. With any tab selected, you can access all the other functions by clicking another tab. Apply button You can save changes at any time by clicking the Apply button.

  • Page 34: Gateway Control Panel Tabs

    Ethernet gateway gateway control panel tabs My Network tab This tab is a display-only overview of your network. It shows your Gateway and all the devices connected to the network, and it shows whether each device has an Ethernet, phoneline, or wireless connection. The display is dynamically updated.

  • Page 35

    Internet Access tab The Internet Access tab allows you to restrict specified computers on your network from accessing the Internet. You can also allow one user to be exposed to the Internet for a special purpose such as Internet gaming or video conferencing (the firewall is disabled for that one user).

  • Page 36

    Ethernet gateway 3 Click and drag all selected computers to the Internet Access Disabled window or click the left-pointing arrow button between the two windows. Note: If an application you select shares the same port(s) with other applications, all applications configured for those ports will be dragged along with your selection since this operation blocks the port used by those applications, not the application itself.

  • Page 37

    4 Enter the port number for the application; if a range is specified, click the Enter Port Range checkbox and enter the range of port numbers in the Starting Port and Ending Port fields. 5 To specify the protocol, click Advanced and select among these choices: Both TCP and UDP (the default) ❑...

  • Page 38

    Gateway Control Panel. Remote Support tab The Remote Support tab provides access to the HP Customer Care Web site and also provides an opportunity for HP customer care experts to assist you directly if you experience difficulties you cannot solve by other means. A button on the tab takes you through the process of allowing HP Customer Care direct access to your Gateway, which it can then configure via remote access.

  • Page 39: Frequently Asked Questions (faqs), Gateway General Information

    frequently asked questions (FAQs) gateway general information What is Network Address Translation (NAT) and what is it used for? Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This adds a level of network security since the addresses of PCs connected to the private LAN are never transmitted over the Internet.

  • Page 40

    Ethernet gateway page of the Expert Interface. How can I block corrupted FTP downloads? If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP program. What is DMZ Hosting? Demilitarized zone (DMZ) hosting allows one IP address (or computer) to be exposed to the Internet.

  • Page 41: Installation And Configuration Options

    DSL modem by powering the unit off and then back on. Obtain and flash (upload) the latest firmware release from the Hewlett-Packard Web site (www.hp.com). Does the Gateway function in a Macintosh environment? Yes, but the Gateway's setup pages are accessible only through Internet Explorer v4.0 or Netscape Navigator v4.0 or higher for Macintosh PCs.

  • Page 42

    Ethernet gateway What is the maximum number of virtual private network (VPN) sessions allowed by the Gateway? One VPN session at a time; the memory buffer on the Gateway is 512 KB. My Web pages hang up, I get corrupted downloads, or junk characters are being displayed on the screen.

  • Page 43: Supported Software

    supported software Does the Gateway support ICQ send files? Yes, with the following fix: from ICQ menu > preference > connections tab >, select I am behind a firewall or proxy and set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file to a user behind the Gateway.

  • Page 44

    Ethernet gateway Does the Gateway support IPsec? A new IPsec pass-through feature is now included.

  • Page 45: Supported Features

    supported features What are the advanced features of the Gateway? The Gateway's advanced features include IP filtering, IP forwarding, dynamic routing, static routing, DMZ hosting, and MAC address cloning. Is IPSec Pass-Through supported by the EtherFast Gateway? Yes, it is a built-in feature that the Gateway automatically enables. Does the Gateway support IPX or AppleTalk? No.

  • Page 46: Upgrade Information

    How will I be notified of new Gateway firmware upgrades? All Hewlett-Packard firmware upgrades are posted on the HP website at www.hp.com, where they can downloaded for free. The Gateway's firmware can be upgraded with TFTP programs. If your Gateway’s Internet connection is working well, there is no need to download a newer firmware version unless that version contains new features that you would like to use.

  • Page 47: Troubleshooting

    troubleshooting I can’t connect to the Gateway. Verify that the Gateway is properly installed, the LAN connections are OK (the ❑ LAN LEDs should be lit), and it is powered on. Verify that the PC is using an IP address between 192.168.1.2 and ❑...

  • Page 48

    Ethernet gateway I can’t obtain an IP address from my cable or DSL modem. Verify that all of your cabling is properly connected and that the Gateway’s ❑ WAN and LAN LEDs are lighting up. Power down your cable or DSL modem for a few seconds, then turn it back on. ❑...

  • Page 49: Appendix: The Expert Interface, Advanced Administration

    appendix: the expert interface advanced administration For your convenience, a Web-based administrative utility called the Expert Interface has been programmed into your Gateway. Advanced Gateway administrative tasks may be performed through this interface. The Expert Interface may be accessed through any computer on the network by typing http://192.168.1.1 in the address box of your Web browser (such as Internet Explorer or Netscpe Navigator) and pressing Enter.

  • Page 50: Screens And Functions

    Ethernet gateway screens and functions The following pages contain descriptions of each screen and its functions. The screens described are: Setup ❑ Password ❑ Status ❑ DHCP ❑ ❑ Help ❑ Advanced: The Advanced screen contains links to the following advanced ❑...

  • Page 51: Setup

    setup setup The SETUP screen appears when the Expert Interface is accessed. SETUP Screen...

  • Page 52

    Note: You can verify that your various settings are correct by attempting to connect to the Internet as follows: type www.hp.com into the address window of your Web browser and press Enter. Login PPPoE: Check with your ISP to determine whether Point-to-Point Protocol ❑...

  • Page 53

    reestablish your connection as soon as you attempt to access the Internet again. Keep Alive to keep the Internet connection alive indefinitely. ❑ The gateway keeps the Internet connection alive indefinitely by sending out a few data packets periodically so your Internet service detects that the connection is still active.

  • Page 54: Password

    Ethernet gateway password The default password on your Gateway is “admin”. To ensure security, we strongly recommend that you change your password when setting up your gateway, and then at regular intervals. To change your password: 1 Click the Password tab of the Expert Interface to view the Password screen. PASSWORD Screen 2 Enter your new Gateway password in the Router Password box.

  • Page 55

    To enable remote management: 1 Click the Advanced tab. 2 Click the Filters tab and select Enable under Remote Management. 3 Click Apply. A remote managment password will be assigned. To change remote management password: 1 On the Password screen, in the Remote Management Password box, enter a new password.

  • Page 56: Status

    Ethernet gateway status The STATUS screen displays the current status of the Gateway, reflecting data and selections entered on the SETUP screen. All of the information provided on the STATUS screen is read-only. To make changes, select the Setup tab. Select the Status tab of the Expert Interface to view the STATUS screen.

  • Page 57

    Host Name: Shows the name of your Gateway, which is required by some ❑ ISPs. Firmware Version: Shows the version and date of the installed firmware. Dates ❑ are slightly more accurate than version numbers. Login: Shows whether PPPoE or RAS support is enabled and whether either one ❑...

  • Page 58: Dhcp

    Ethernet gateway DHCP A Dynamic Host Configuration Protocol (DHCP) server automatically assigns IP addresses to each computer on a network. Unless you already have a DHCP server on your network, it is highly recommended that your Gateway be set up as a DHCP server.

  • Page 59

    Gateway is 192.168.1.1, the starting IP address must be 192.168.1.2 or greater. Number of DHCP users: Enter the maximum number of devices to which you ❑ want the DHCP server to assign IP addresses. Accept the default value or you may enter a number up to a maximum of 253.

  • Page 60

    Ethernet gateway The LOG screen displays a record of all access traffic passing through the Gateway, including e-mail and FTP tranmissions, whether they originate from your LAN, your WAN, or from the Internet. Check logs through the LOG screen or by using the LogViewer Windows application.

  • Page 61: Help

    The HELP screen links to all of the Expert Interface online help screens. Each help screen, as well as all of the settings screens, contain links to the HP Web site (including technical support and Customer Care). Select the Help tab of the Expert Interface to view the HELP screen.

  • Page 62: Advanced

    Ethernet gateway advanced The Advanced screen provides access to six settings screens: Filters, Forwarding, Dynamic Routing, Static Routing, DMZ Host, and Mac Clone. Select the Advanced tab of the Expert Interface to view the ADVANCED screen. filters Filters settings allow you to configure the Gateway to block selected users who are configured on this network from accessing the Internet.

  • Page 63

    Select the Filters tab of the Expert Interface to view the FILTERS screen. Advanced: FILTERS Screen Filtered Private IP Range: Enter the range of IP addresses desired to filter into ❑ the IP address range fields. Users with these IP addresses will not be able to access the Internet.

  • Page 64

    Ethernet gateway in both boxes. For example, if the IP address is 192.168.1.5, enter 5 in each box. Filtered Private Port Range: Filter users by entering their network port numbers. ❑ Select the protocols and enter the range of port numbers that you want to filter into the port number range fields.

  • Page 65: Port Forwarding

    advanced forwarding Select the Forwarding tab of the Expert Interface to view the FORWARDING screen. ADVANCED: FORWARDING Screen port forwarding Port forwarding is used to set up public services on a network, such as Web, FTP, or e-mail servers. When Internet users make certain requests to your network, the Gateway forwards them to specific computers equipped to handle the requests.

  • Page 66: Port Triggering

    Ethernet gateway example, if you set port number 80 (HTTP) to be forwarded to IP address 192.168.1.2, then all HTTP requests from outside users will be forwarded to 192.168.1.2. Enter a valid IP address. You may need to establish a static IP address with your Internet provider in order to properly run an Internet server.

  • Page 67: Dynamic Routing

    advanced dynamic routing Dynamic routing allows the Gateway to automatically adjust to physical changes in network layout. The Gateway, using the dynamic Routing Information Protocol (RIP) protocol, determines the route that the network packets take based on the fewest number of hops between source and destination. The RIP protocol regularly broadcasts routing information to other routers on the network.

  • Page 68: Static Routing

    Ethernet gateway network with other routers, including a separate network gateway that handles the Internet connection. 2 In the TX field, choose the protocol to transmit data on the network. 3 In the RX field, choose the protocol to receive data from the network. 4 Click Apply to save changes.

  • Page 69

    advanced Select the Static Routes tab of the Expert Interface to view the STATIC ROUTING screen. ADVANCED: STATIC ROUTING Screen To view current routing table: Click Show Routing Table to see all valid static route entries in use. To create a static route entry: 1 Select a static route entry from the Static Routing drop-down list.

  • Page 70

    Ethernet gateway Destination LAN IP: Enter the IP address of the remote network or host for ❑ which you wish to create a static route. If you are building a route to an entire network set the network portion of the IP address to zero (0). For example, the Gateway’s standard IP address is 192.168.1.1.

  • Page 71

    advanced DMZ host The DMZ Host setting screen allows one local user to be exposed to the Internet for a special purpose such as Internet gaming or video conferencing. Whereas IP Forwarding can only forward a maximum of ten ranges of ports, DMZ hosting forwards all the ports for one PC simultaneously.

  • Page 72

    A Media Access Control (MAC) address is a unique 12-digit identification code assigned to a hardware device. MAC address clone attaches the MAC address of the network card/adapter onto your Gateway that was connected to your cable or DSL modem during installation. This satisfies the requirement by some ISPs that you register this address with them.

  • Page 73

    5 Enter the 12-digit MAC address, found in the Adapter/Physical Address field, in the User Defined WAN MAC Address boxes on the MAC Address Clone screen. 6 Click Apply to save changes. advanced...

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    Ethernet gateway...

  • Page 75: Specifications, General

    Model number hn200e Standards IEEE 802.3 (10BaseT), IEEE 802.3u (100BaseTX) Protocol CSMA/CD Ports LAN: four 10/100 RJ-45 switched ports WAN: one 10BaseT Ethernet RJ-45 port for the cable or DSL modem Speed LAN: 10/100 Mbps WAN: 10 Mbps...

  • Page 76: Environmental

    Ethernet gateway environmental Dimensions 189.2 mm x 150.9 mm x 53.1 mm (7.45 in x 5.94 in x 2.09 in) Power input External, 9V DC, 1 amp Certifications FCC Part 15, Class B Operating temperatures 0° C to 40° C (32° F to 104° F) Storage temperature –20°...

  • Page 77: Glossary

    glossary 10BaseT Ethernet standard topology for twisted pair (T) cabling (transfer rate of 10 Mbps over 100 meters). 100BaseT Fast Ethernet twisted pair cabling (transfer rate of 100 Mbps over 100 meters). ad-hoc network Group of computers, each with a wireless LAN network adapter, connected as an independent wireless local area network for the duration of a single communications session.

  • Page 78: Default Gateway

    Ethernet gateway client/server network Network in which one computer (the “server”) shares resources with other computers, called “clients” (as opposed to a peer-to-peer network). CSMA/CD (Carrier Sense Multiple Access/Collision Detect) The protocol for carrier transmission access in an Ethernet network in which each device senses whether the line is idle and then sends data.

  • Page 79

    DNS (Domain Name System) Method for matching Internet domain names with IP addresses. When a Uniform Resource Locator (URL) is entered into a Web browser, a domain name server retrieves the corresponding IP address for the domain name specified (“name resolution”) and sends the request to the appropriate server. Domain names are convenient “handles”...

  • Page 80

    Ethernet gateway FHSS (Frequency Hopping Spread Spectrum) Uses a narrowband carrier that changes frequency in a pattern known to both transmitter and receiver. Properly synchronized, the net effect is to maintain a single logical channel. To an unintended receiver, FHSS appears to be short- duration impulse noise.

  • Page 81

    Internet Worldwide network of networks linking millions of computers together; see also WAN (Wide Area Network). intranet Private home or business network. IP (Internet Protocol) address A unique 12-digit number (for example, 205.112.134.121) identifying each sender and receiver of network packets across the Internet. IPSec (Internet Protocol Security) A developing standard for security on the Internet.

  • Page 82

    Ethernet gateway network System connecting two or more computers and peripherals enabling them to communicate and share resources. network adapter See NIC (Network Interface Card). network mask See subnet mask. NIC (Network Interface Card) Card or adapter that allows a computer to connect to a network. Also called a network adapter.

  • Page 83

    PPTP (Point-to-Point Tunneling Protocol) Protocol allowing corporations to extend their corporate network over the Internet through private “tunnels.” This has the effect of using the Internet as a large private local area network known as a “virtual private network” or VPN. print server A hardware device that enables a printer to be connected directly to a network.

  • Page 84

    Ethernet gateway server Computer on a network that provides services to other computers on the network. SPI (stateful packet inspection) The ability of a firewall to remember outgoing requests to the Internet from internal network users and only allow responses to those requests back through the firewall, thus denying attempts to access the local network that have not been requested.

  • Page 85

    TCP/IP (Transmission Control Protocol/Internet Protocol) Basic communication language of the Internet (but can also be used in private networks). TCP keeps track of individual data packets, while IP handles the actual delivery of the data. TFTP (Trivial File Transfer Protocol) A simple, easy-to-implement protocol for transferring files on a network that lacks most of the features of a normal File Transfer Protocol (FTP) program (it cannot list directories or authenticate users).

  • Page 86

    Ethernet gateway...

  • Page 87: Index

    index administration quick and easy 49 connections ports 7 DHCP explained 58 setting up 58 DMZ host 71 dynamic routing 67 expert interface 49 setup 51 features listed 6 summary 5 filters explained 62 using 62 forwarding 65 front panel 8 glossary 77 introduction 5 IP address 51...

  • Page 88

    Ethernet gateway...

  • Page 89: Regulatory Notices

    regulatory notices hewlett-packard company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and ❑ This device must accept any interference received, including interference that may cause ❑...

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