In this section, additional Function Keys (e.g.
FEATURE, ANSWER, TRANSFER,
first be programmed on the Agent Console by
the System Administrator.
TO ORIGINATE AN
OUTSIDE CALL
Lift handset or headset.
NON-ACD LINE
Press
Receive dial tone, Dial the Central Office
Access Code, e.g. 9.
Dial desired telephone number.
Use handset
to converse.
etc.) must
key.
Elapsed Time TRK Type
TRK No.
WATS
15:39
3
(Time display)
Day
Time
Date
TO ORIGINATE AN
INTERNAL CALL
Lift handset or headset.
NON-ACD LINE
Press
Receive dial tone.
Dial desired station number; display indicates
digits dialed.
Use handset to converse.
27
key.