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Outgoing Trunk Queuing - NEC Series E User Manual

Agent console dterm
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– O
R
DIRECT CALL PICK-UP
Dial
the station number to be picked up.
Connection to
calling party is
established.
– O
R
ONE-TOUCH SPEED
Press programmed
If busy, original call must be placed on hold
before new call can be picked up.
Access Code and
2000
PCK
WATS 3
(Time display)
Called
Calling
Station
Station
key.
OUTGOING
TRUNK QUEUING
If trunk "Busy":
Receive TRUNK
BUSY indication;
CALL BACK
press
Call is placed in queue for next available trunk.
When trunk is available, setting station is
alerted by ringing and flashing red LED.
Lift handset or headset.
NON-ACD LINE
Press
Dial tone is heard or number is automatically
dialed if NEAX2400 IMS is programmed with
Least Cost Routing.
37
OGQ SET
(Time display)
key.
key.

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Dterm e series