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T O Set Automatic Answer - NEC Series E User Manual

Agent console dterm
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The number of
ACD CALLS
incoming calls
handled.
Of the calls handled,
AVG TALK
the average time
spent on each call in
minutes, seconds and
tenths of a second.
The cumulative
T-WORK
amount of time spent
in Work mode during
the shift in hours,
minutes and seconds.
The cumulative
T-BREAK
amount of time spent
in Break Mode during
the shift in hours,
minutes and seconds.
Finally, the display
shows VACANT.
138
(Time display)
1:30.9
(Time display)
2:07:41
(Time display)
1:02:41
(Time display)
VACANT
(Time display)
10
TO SET
AUTOMATIC ANSWER
NOTE: This feature applies only to a station that is
off hook on handset or headset.
NOTE: Automatic Answer applies only to ACD calls.
It does not apply to calls terminated on the agent line
key.
F
M
A
ROM
ANUAL
NSWER
AUTO
Press
key.
Lamp lights steadily.
Incoming, ACD calls are answered automatically.
"Time in Q: X:XX" is displayed temporarily.
Zip tone is heard
before call is
connected to
ACD Agent.
S
TATUS
AUTO ANSWER
(Time display)
Elapsed Time Type
No.
WATS
15:39
3
(Time display)

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