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Call Back - NEC Series E User Manual

Agent console dterm
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PICK-DIRECT
Call Pick-Up-Direct – allows a station user to
intercept calls directed to another station.
FWD
Call Forwarding-All Calls – this feature allows
the station user to forward a split incoming call
to an alternate answering position.
DSY/AUTO
While engaged in a voice conversation, the
Agent presses this key to display the status of a
data connection. If this key is pressed while not
engaged in a data connection the agent sets the
data terminal equipment to the Automatic
Answer Mode.
DATA
The Agent presses this key to set up a
connection between the MIS system and the
MIS terminals.
DTX
Press key to transfer a call from a voice line to
a data line.
DND
Do not disturb – the feature allows a station
user to stop calls from ringing at the station
during on hook or off hook condition.

CALL BACK

Enables an originated NON-ACD call upon
encountering a busy condition to have a call
automatically completed when the called ACD
Agent or busy trunk becomes idle.
NOTE: Lower line of LCD constantly indicates
time, day and date.
NOTE: Display indicatations may change depending
on the PBX product. Display in this manual reflect
the indicates behind the NEAX2400 PBX.
5

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