TO TRANSFER A CALL TO
TATION OR AN
After pressing the TRANSFER key, the PBX
station or ACD agent or supervisor position
transfers the calling party to the ACD pilot
by dialing the pilot number associated with
the split the call is being transferred to.
NOTE: ACD calls transferred to a NON-ACD
transfer station will recall if the station is busy
Dial the destination
split via a pilot
key, hang up (announcements
will be heard by the transferred party) or wait
for transfer ACD agent to answer.