Download  Print this page

NEC Series E User Manual page 14

Agent console dterm
Hide thumbs

Advertisement

Upon completion
of conversation,
RELEASE
press
key.
Position is returned
to Ready Status,
agent position is
available for the
next call in queue.
NOTE: Automatic Answer applies only when the
Agent is in the off-hook condition.
F
A
A
ROM
UTOMATIC
NSWER
Incoming ACD call,
hear zip tone, lamp
lights green, name
displayed.
15:39
SERVICE
(Time display)
READY
(Time display)
S
TATUS
15:39
SERVICE
(Time display)
TIME IN
Q
0:04
(Time display)
Zip tone is heard before call is connected to
the agent.
Upon completion
of call, press
RELEASE
key.
Position is returned to Ready Status, agent
position is available for the next call in queue.
12
15:39
SERVICE
(Time display)

Advertisement

loading

  Related Manuals for NEC Series E

This manual is also suitable for:

Dterm e series