Troubleshooting - MUTOH ValueJet VJ-1604 User Manual

6.3 TROUBLESHOOTING

This section describes non displayed malfunctions and failures of the printer, possible causes and
countermeasures.
6.3.1 Problems in installation and introduction
Cannot perform ink replenishment.
No. Possible cause
Is the front cover open or media loading lever
1
raised?
2 Is the maintenance cover open?
3 Are the four ink cassettes fully inserted?
Ink does not come out after ink replenishment.
No. Possible cause
1 Is the ink cassette cold or frozen?
Is the power switched OFF during ink
2
replenishment?
Occasionally, normal printing cannot be
3
performed after ink replenishment.
6.3.2 Cannot print at all
No. Possible cause
1 Are the power cables connected to the plugs?
Does the AC power supply provide the
2
specified voltage?
Is the front cover open or media loading lever
3
raised?
4 Is the maintenance cover open?
Be sure to read and understand the safety warnings before handling the printer.
remedy
Close the front cover, or
lower the media loading
lever
Close the maintenance
cover
Full insert the four ink
cassettes
remedy
Leave the cassette at
room temperature for at
least 3hours, and
perform cleaning several
times
Switch the power ON
again and continue ink
replenishment.
Perform cleaning several
times, and check it each
time
remedy
Connect the power
cables.
Connect the cable to
another outlet
Close the front cover.
Lower the media loading
lever.
Close the maintenance
cover
134 AP-75760 – Rev 1.1 -21/06/2007,
User's Guide ValueJet 1604
Chapter 6 : Troubleshooting
Reference
"Setting media"
"Cleaning the wiper"
"Installing ink cassettes"
Reference
"Head cleaning"
"Installing ink cassettes"
"Head cleaning"
Reference
"power cables
connections"
"power cables
connections"
"Setting media"
"Cleaning the wiper"