Call Counters; Figure 3-114: Calls Count; Table 3-58: Call Counters Description - AudioCodes MediaPack MP-124 User Manual

3.6.2.1

Call Counters

The 'IP to Tel Calls Count' and 'Tel to IP Calls Count' pages provide you with statistical
information on incoming (IP-to-Tel) and outgoing (Tel-to-IP) calls. The statistical information
is updated according to the release reason that is received after a call is terminated (during
the same time as the end-of-call Call Detail Record or CDR message is sent). The release
reason can be viewed in the 'Termination Reason' field in the CDR message.
You can reset the statistical data displayed on the page (i.e., refresh the display), by
clicking the Reset Counters button located on the page.
To view the IP-to-Tel and Tel-to-IP Call Counters pages, take this
step:
Open the Call Counters page that you want to view (Status & Diagnostics tab >
Gateway Statistics menu > IP to Tel Calls Count or Tel to IP Calls Count page
item); the figure below shows the 'IP to Tel Calls Count' page.
Counter
Number of
Attempted Calls
Number of
Established Calls
And the internal reasons:
SIP User's Manual
Figure 3-114: Calls Count Page

Table 3-58: Call Counters Description

Indicates the number of attempted calls. It is composed of established and
failed calls. The number of established calls is represented by the 'Number of
Established Calls' counter. The number of failed calls is represented by the
failed-call counters. Only one of the established / failed call counters is
incremented every time.
Indicates the number of established calls. It is incremented as a result of one of
the following release reasons if the duration of the call is greater than zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the 'Number of Failed Calls due
Description
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MediaPack Series
Document #: LTRT-65411