Off-Premises Message Delivery - ESI IVX C-Class User Manual

User's Guide

Off-premises message delivery

The ESI phone system can be programmed to deliver messages to an off-premises phone and/or to
page you when your voice mailbox receives a message. You can set the phone number (cell phone,
home number, another extension, etc.) or the pager number and a delay time (the period that the
system is to wait before attempting to deliver the message/page).
The Administrator can also set for your station the:
• Number to be called or paged
• Delay period before attempting message delivery
• Number of attempts
• Interval between attempts (in increments of 30 minutes)
• "Quiet period" which suspends message delivery for late night, etc.
If you have programmed both an off-premises delivery number and a pager number, the system will
prompt you to choose one of the following delivery options:
• Phone-only
• Pager-only
• No off-premises delivery
Phone delivery
Whenever it receives a new message into your mailbox, the system will call the number that you have
programmed and play the prompt "You have messages; please enter your password." The prompt will
repeat three times before assuming that no one has answered and disconnecting.
Upon answering, enter your password (if no password is set, you must enter 0). You will then be
connected to your mailbox and can proceed with normal message retrieval operation.
Note: A " " response instead of the password will cause the system to suspend calling until another new
message is received.
Pager notification
Pager notification can be programmed to operate as the sole notification method or in conjunction with
phone delivery.
You can have the system call and activate your external pager whenever the first new message is left in
your mailbox and repeat the page (at the interval programmed by the administrator) until all new
messages have been retrieved.
Note: Inputting or deleting the phone number that is to be called for off-premise delivery or to activate your
pager will turn the feature on or off, respectively.
Analog stations
G.7