Message Monitor Mode (Live Call Screening); Personal Greeting Reminder; Headset Operation; Outside Dial Tone Preference - ESI IVX C-Class User Manual

User's Guide

Message monitor mode (live call screening)

Message monitor mode
in your mailbox, just as with your home answering machine. You turn this feature on or off as part of
user programming — PROG/HELP 3 6. While you hear the caller through your speaker, you have the
following options:
Option Result
Lift the handset You intercept the call
Do nothing The system records the message to your mailbox for your later retrieval
Press MUTE/DND Temporarily mutes your speaker (the system continues to record the message to your mailbox)
Note: During monitor mode, you will hear a call ring, then subdued ringing while the caller is hearing your
personal greeting, then their message. You can intercept the call at any time.

Personal greeting reminder

If you frequently change your personal greeting, use this option; it sets your station to remind you of your
current greeting. The first time you use your phone after it has been idle (for the period you set in this
function), the system automatically plays your current greeting (and gives you the option to change it).
The range is 0 (no reminder) to 500 hours. To set this, press PROG/HELP 3 2.
Example: If you change your personal greeting only when out of town for a few days, set the reminder interval
to 60 hours; you'll be reminded if your phone has not been used for three days. If it's Friday, set the
reminder for 36 hours and you will be reminded the upcoming Monday morning or if you are away
for a couple of days. If you change your greeting several times a day, set the reminder for about
three hours.

Headset operation

You can use your phone with a headset connected to the handset jack.
Note: On a Generation I system
feature keys (see "Other feature keys," page C.2) that you'll use to connect to or disconnect from a call.
The key will blink green when a call is ringing and glow green when connected. You turn Headset
Mode on or off as part of user programming (PROG/HELP 3 3).

Outside dial tone preference

If you make mostly outside calls, you may find this setting helpful. It tells your station to connect
automatically to an available outside line; i.e., you don't have to dial 9 (or 8 or 7) before the phone
number. Therefore, when you lift the handset or press SPEAKER, you will immediately receive an
outside dial tone from the highest-numbered line available to you.
Note: To place an internal call while in this mode, press the appropriate station key or (a.) press TRANSFER
to switch to internal dial tone and (b.) then dial the extension number.
1
Not available on a 12-Key Digital Feature Phone.
2
If unsure which system you have, consult your System Administrator.
3
This aspect (i.e., that it's always the highest line available to you) can't be changed.
1
, also known as live call screening, lets you hear a caller leaving a message
2
, you must have a headset key
1
programmed as one of your programmable
3
Special keys
F.5