Dial Tone; Basic Phone Use - ESI IVX C-Class User Manual

User's Guide
MUTE/DND key
To disable your handset or speaker microphone during a conversation (either with the handset or
speaker), press MUTE/DND. While the mute function is activated, the MUTE/DND LED will blink rapidly
and the display shows "MUTED."
When your phone is idle and you wish to make sure its calls go straight to voice mail, press MUTE/DND
to toggle your phone in or out of DND (do-not-disturb) mode. The display will show DND and the
MUTE/DND LED will glow amber.
Note: If you press MUTE/DND while your phone is ringing, this forwards the call to your voice mailbox (see
"Voice mail operation," on page D.1) and your station will be placed in DND.
Note: On stations with a 12-Key Digital Feature phone, a programmable feature key must be set to 578 for
MUTE/DND capability. For more information, see page F.7.
Soft feature keys
Soft feature keys are dynamic: when used, they constantly change your ESI Feature Phone's status.
These soft keys, located under the display, include ESI-DEX
▲). Along with spoken and displayed commands, they guide you through the use of Esi-Dex (page F.1),
various programming activities and controlling the volume of your phone's handset and speaker.

Dial tone

When you first lift your handset, you will hear an internal dial tone that allows you to call other stations
or perform other internal functions. To gain an outside dial tone, dial 9 (or 8 or 7)
programmable feature key that has been set as a line key. (A line key, when pressed, automatically
gains an outside line. Consult your System Administrator if you have questions.)

Basic phone use

Outside calls
To answer (double-ring cadence): Lift the handset or press SPEAKER
To place: Lift the handset or press SPEAKER
to be assigned an outside dial tone.
To hang up: Replace the handset or — if using the speakerphone
Internal calls
To answer (single-ring cadence): In hands-free mode, answer directly through the speakerphone
up the handset. Or, to answer a ringing call, lift the handset or press SPEAKER
To place: Lift the handset and dial the extension number or press a station key (see "Direct station
select," below).
To hang up: Replace the handset or press RELEASE or press the station key again or — if using the
1
speakerphone — press SPEAKER
Shortcut for either outside or internal calls:
If you press a station key or dial an extension number, the phone system automatically activates
the speakerphone
1
Not available on the 12-Key Digital Feature Phone.
2
What you dial to reach an outside line depends on your system's particular setup. If you're not sure, consult your administrator.
1
. Then either press an unlit line key or dial 9 (or 8 or 7)
1
.
1
.
ESI Feature Phone operation
1
, PROG/HELP and scroll keys (▼ and
2
or press a
1
.
1
— press SPEAKER
1
.
1
.
1
or pick
E.3