ESI IVX C-Class User Manual page 21

User's Guide
Retrieving voice mail messages using another user's ESI Feature Phone
1. Press VOICE MAIL and then
2. Dial your extension number.
3. Follow the procedures described in "Retrieving voice mail messages from your ESI Feature Phone"
(page D.3).
™
Virtual Mailbox Key
If you frequently pick up your messages from another user's ESI Feature Phone or have others help pick up
your messages, you may want to program a programmable feature key on that phone as a Virtual Mailbox
Key for your mailbox. When you have new messages, the key will blink, press it to automatically connect
to your mailbox. This feature does not affect your ability to pickup messages from your own phone.
Note: Assign to the programmable key the following — VOICE MAIL
mailbox number (see "Programmable feature keys," page C.2).
Retrieving messages from an off-premises location
You can pick up messages when away from the office or from an analog station. Since the display is not
available to you, message handling will operate slightly differently.
To retrieve your message from a remote location:
1. If the auto attendant's main greeting answers your call, press
the operator or another user answers your call, have the person transfer you (by pressing VOICE
MAIL and , then pressing your station key [or entering your mailbox number] and then hanging up).
2. If required, enter your password.
3. The ESI phone system will announce the number of new and old messages, and will start playback
of messages starting with the oldest new message and continue until all messages and recordings
have played or you press
For more information, see page C.4.
Additional functions available during off-premises voice mail message retrieval
Key Function
2 Hear time/date
5 Access user
programming
8 Main greeting
0 Operator
# To other mailbox
Disconnect
.
to disconnect.
Description
Pauses the message, plays the time/date when the message was left and resumes.
Access certain user-programmable features.
Note: Fast forward is not available from a remote location.
Goes to the main greeting.
Transfers you to the operator.
To leave a message in another user's mailbox.
Disconnects you from the system. Always press
during message playback, the system will save the playing message, and any other
currently unsaved messages, as new in your mailbox).
Voice mail operation
and then your extension number or
and enter your mailbox number. If
before hanging up (if you press it
D.5