Leaving Messages; Moving A Message - ESI IVX C-Class User Manual

Esi feature phone for ivx c-class with voice mail

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Voice mail operation

Personal greeting keys

You can program a programmable feature key as a personal greeting key for any one of the three

personal greetings (see page F.8). Once created, this shortcut can then be used to activate the

associated personal greeting (the key's LED will glow green and the greeting played as confirmation).

Note: On a 24-Key Digital Feature Phone, press RECORD while the confirmation is playing and follow the

prompts to record the greeting. Otherwise, listen to the greeting to the end and follow the prompts.

Leaving messages . . .

If you call another station that is DND, busy or does not answer — or if you call a special mailbox (such

as a guest mailbox) — you will be transferred to the mailbox. You can skip the mailbox's personal

greeting by pressing 1; this takes you directly to the record tone.

. . . directly in another user's mailbox

The procedure for going directly to another user's mailbox without ringing his/her extension depends

upon whether you have that user's extension set as one of your station keys:

• If you do, press VOICE MAIL and then the person's station key.

• If you don't, press VOICE MAIL and TRANSFER and then dial the extension number.

Either will connect you directly to that user's personal greeting.

. . . in several users' mailboxes using a Quick Group

You can leave a direct message in several users' mailboxes at the same time by pressing VOICE MAIL

and the desired station keys — thus creating a Quick Group. You can also move messages or

recordings to a Quick Group in the same manner.

Notes: You can use only station keys to select the additional mailboxes for Quick Groups.

If you have a department programmed as a station key, pressing VOICE MAIL and then the

department's station key will leave a message for all members of the department.

When you move a message (by pressing 6), a prompt will ask whether you wish to move the message

with or without an introduction. Once you've moved the message, you'll be given the normal options to

handle the message in your mailbox: save, delete, etc.

D.2

User's Guide

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Feature phone