System Capabilities; Basic Features - Vodavi STARPLUS STSe Operation Manual

Introduction
Introduction

System Capabilities

The Flash-based Voice Mail is a compact, high-performance, voice processing system. This
feature-rich system will give even the smallest businesses the image of a much larger
company. Productivity will increase because messages can be recorded, replied to, or
forwarded to the appropriate person when necessary. Since nearly half of all telephone
transactions require only one-way communications, the voice mail function streamlines
business communication.
When a message is recorded, the voice mail system converts human speech to digital data
and stores it in flash-memory.
When the message is retrieved, the voice mail system converts the digital data back to
human speech.
When a user is unavailable and has forwarded their calls: the voice mail system answers the
telephone, takes messages, and stores the messages for retrieval at a later time, from any
location.

Basic Features

This single-company basic voice mail system provides the ability to:
Send copies of messages.
Send messages to multiple destinations.
Delete, reply, save, or skip a message.
Receive message information indicating the date, time, and sender information, if
available.
Change recorded name, personal greeting, and password.
Playback controls when sending or reviewing messages.
Record a temporary greeting.
8-Port System -- More than one person can use the voice mail system features. Each port
allows one user to access the voice mail system. A port is a path to the voice mail system. For
example, up to eight users can be recording or reviewing messages at the same time with an
8-port voice mail system. Since not all users access the voice mail system at the same time,
many users can be supported.
Ease-of-Use -- The Flash-based Voice Mail uses single digit commands, so there are no
complex commands to memorize. The system constantly prompts users for the next action to
be taken. Experienced users can interrupt prompts or even skip ahead several steps, if they
know the digit for the desired action.
Mailbox Functions -- By using a Touch-Tone telephone, you can receive or send messages
from any location through your voice mailbox. If you are busy in your office or away on a
business trip, customers, vendors, or other employees can leave detailed messages in your
voice mailbox. Protected by your password, these messages are completely confidential.
STARPLUS STSe - Programming & Operations Manual
C-3
Flash-Based Voice Mail
August 2005