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Solving display problems

Table 6-5
Display problems
Problem
Blank screen (no video).
The display works properly during
the POST but goes blank when the
operating system starts.
Power LED flashes red 6 times
(once every second), followed by a
2–second pause, and then the
workstation beeps 6 times.
Monitor does not function when
used with Energy Saver features.
ENWW
Cause
The cable connections are not
correct.
The monitor is off.
Screen blanking utility installed
or energy saver features
enabled.
System ROM is bad; system is
running in FailSafe Boot Block
mode (indicated by 8 beeps).
Fixed-sync monitor does not
sync at the resolution
specified.
Computer is in Hibernate
mode.
Workstation monitor settings
are not compatible with the
monitor.
The display settings in the
operating system are
incompatible with your
graphics card and monitor.
Prevideo graphics error.
Monitor without Energy Saver
capabilities is being used with
Energy Saver features
enabled.
Solution
Verify the cable connections from the monitor to the
workstation and to a working electrical outlet.
Turn the monitor on (LED is on). You might need to refer to
the monitor manual for an explanation of LED signals.
Press a key or the mouse button and, if set, enter your
password.
Reflash the ROM using a SoftPaq.
Verify that the monitor can accept the same horizontal
scan rate as the resolution specified.
Press the power button to resume from Hibernate mode.
1.
When you see Press F8 in the bottom-right corner of
the screen, restart the workstation and press
during startup.
2.
Using the keyboard arrow keys, select Enable VGA
Mode and then press
Enter.
3.
For Windows, double-click the Display icon in the
Control Panel and then select the Settings tab.
4.
Use the sliding control to reset the resolution.
1.
For Windows, restart your workstation in VGA mode.
2.
After the operating system starts, change the display
settings to match those supported by your graphics
card and monitor.
3.
Refer to your operating system and graphics card
documentation for information about changing
display settings.
For systems with a graphics card:
1.
Reseat the graphics card.
2.
Replace the graphics card.
3.
Replace the system board.
Disable the monitor Energy Saver feature.
Troubleshooting scenarios and solutions
F8
181

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