Downloading and accessing HP Vision Diagnostics
Follow these steps to download the HP Vision Diagnostics utility from the HP Web site to a CD, DVD, or
USB flash drive. Then use the disk or drive to perform diagnostics on the workstation:
Go to http://www.hp.com.
Select the Support & Drivers link.
Select the Download driver and software radio button.
Enter your product number in the text box, and then press Enter.
Select your operating system.
Select the Diagnostic link.
Locate HP Vision Diagnostics and select Download.
After the .iso file is downloaded, save the file to a USB flash drive (recommended for faster
performance) or use CD-ROM burning software to copy the .iso file to an optical medium.
Insert the disk or USB drive into the workstation while it is turned on.
Shut down the workstation.
Turn on the workstation. The system boots into HP Vision Diagnostics.
need to change the boot order. You may use the Computer Setup (F10) utility to change the boot
order, or press F9 to select the appropriate boot device.
At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware
components in the computer or the HP Memory Test utility to test memory only.
application, outside of HP Vision Diagnostics.
If the workstation boots from a CD, you must use a separate boot CD to run the memory
diagnostic. Hence, HP recommends that you use a USB key to boot the diagnostic utilities. It is
faster than using a CD or DVD, and it accommodates both Memory and Vision diagnostics.
If you run HP Vision Diagnostics, select the appropriate language and click Continue.
In the End User License Agreement page, select Agree if you agree with the terms. The HP Vision
Diagnostics utility launches and displays the Survey tab.
Chapter 6 Diagnostics and troubleshooting
If the system does not boot to the CD in the optical drive or the USB flash drive, you may
The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone