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Product support

Table D-2
Product support
Additional information
Technical support
Business Support Center (BSC)
IT Resource Center (ITRC)
HP Business and IT Services.
HP Hardware Support Services
Warranty information
ENWW
Topic
For online access to technical support information and
tools, see http://www.hp.com/go/workstationsupport.
Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.
The following communication and diagnostic tools are also
available:
Refer to the workstation Maintenance and Service Guide
for more information on how to receive support.
Before you call technical support, refer to the workstation
Maintenance and Service Guide for a listing of information
you need to have available before you call.
For a listing of all worldwide technical support phone
numbers, see http://www.hp.com/support/, select your
region, and click Contact HP in the upper-left corner.
For software/driver downloads, warranty information,
single-topic documents, user manuals, or service manuals,
see http://www.hp.com/go/bizsupport.
See
http://www.itrc.hp.com/
base for IT professionals.
For business and IT information, see
hps/.
For hardware service information, see
http://h20219.www2.hp.com/services/us/en/always-on/
hardware-support-supporting-information.html?
jumpid=reg_R1002_USEN.
To locate base warranty information, see
http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see
go/lookuptool.
To extend a standard product warranty, see
http://h20219.www2.hp.com/services/us/en/warranty/
carepack-overview.html?jumpid=hpr_R1002_USEN. HP
Care Pack Services offer upgraded service levels to extend
and expand a standard product warranty.
Location
Instant Chat
Instant Support
Diagnose Problem
for a searchable knowledge
http://www.hp.com/
http://www.hp.com/
Product support
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