HP Workstation xw3100 Limited Warranty

Hp worldwide limited warranty and technical support
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HP Worldwide Limited Warranty
and Technical Support
HP Hardware Limited Warranty

Limited Warranty Period

The limited warranty period for your HP product is listed on the serial number labels affixed to the
product. The first number is the warranty period for parts in days (d) or years (y), the second number is
the warranty period for labor in days (d) or years (y) and the third number is the warranty period for
on-site service in days (d) or years (y). For example, if the limited warranty period shown on the serial
number label is 1y/1y/1y, that means one year parts, one year labor, and one year on-site service. The
Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes
installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is
your proof of the purchase or lease date unless HP or your reseller informs you otherwise in writing. You
may be required to provide proof of purchase or lease as a condition of receiving warranty service.
Warranty Service indicated here reflects base level warranty offerings. Enhancements to base warranty
may be included with your HP Hardware Product; for current warranty information contact HP.

General Terms

This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP,
the manufacturer. Please refer to the HP Web site for an extensive description of your limited warranty
entitlements. In addition, you may also have other legal rights under applicable local law or special
written agreement with HP.
TO THE EXTENT ALLOWED BY THE LOCAL LAW, HP MAKES NO OTHER EXPRESS
WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL AND HP EXPRESSLY
DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED
WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS
OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR
CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL TRANSACTIONS
OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY SET FORTH ABOVE. SOME STATES OR COUNTRIES DO NOT ALLOW
A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, SOME
EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY
TO YOU.
FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED
IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
This Limited Warranty is applicable in all countries and may be enforced in any country or region where
HP or its authorized service providers offer warranty service for the same product model number subject
to the terms and conditions set forth in this Limited Warranty. This HP Limited Warranty is subject to all
applicable laws and regulations including US and other national export and import laws and regulations.
Under this HP Limited Warranty, products purchased in one country or region may be transferred to
another country or region where HP or its authorized service providers offer warranty service for the
same product model number. Warranty terms, service availability, and service response times may vary
from country or region to country or region. Standard warranty service response time is subject to change
due to local parts availability. If so, your HP authorized service provider can provide you with details. HP
will not alter form, fit, or function of this HP product to make it operate in a country for which it was
never intended to function for legal or regulatory reasons.
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Summary of Contents for HP Workstation xw3100

  • Page 1: Limited Warranty Period

    HP Worldwide Limited Warranty and Technical Support HP Hardware Limited Warranty Limited Warranty Period The limited warranty period for your HP product is listed on the serial number labels affixed to the product. The first number is the warranty period for parts in days (d) or years (y), the second number is the warranty period for labor in days (d) or years (y) and the third number is the warranty period for on-site service in days (d) or years (y).
  • Page 2 This Limited Warranty applies only to HP branded and Compaq branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products") sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors (collectively referred to in this Limited Warranty as "HP") with this Limited Warranty.
  • Page 3: Exclusive Remedy

    RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA AND HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. HP is not responsible for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are used;...
  • Page 4: Software Limited Warranty

    the date of purchase of the HP Option, is your warranty start date. See your HP Option Limited Warranty for more details. To the extent allowed by local law, non-HP options are provided "AS IS." However, non-HP manufacturers and suppliers may provide warranties directly to you. Software Limited Warranty EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,...
  • Page 5: Types Of Hardware Warranty Service

    Types of Hardware Warranty Service Listed below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased. All services may not be available in all countries or regions. Customer Self Repair Warranty Service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
  • Page 6 Mail-in Warranty Service Your HP Limited Warranty may include a mail-in warranty service. Under the terms of mail-in service, you will be required to ship your HP Hardware Product to an authorized service location for warranty repair. Unless prohibited by local laws, you must prepay any shipping charges, taxes, or duties associated with transportation of the product to the repair location.
  • Page 7: Response Times

    Support does NOT include assistance with: ■ Generating or diagnosing user generated programs or source codes. ■ Installation of non-HP software. ■ System optimization, customization, and network configuration. Freeware and Open Source Operating Systems and Applications HP does not provide technical support for software provided under public license by third parties ("Freeware"...
  • Page 8: Période De Garantie Limitée

    Garantie limitée et soutien technique HP dans le monde Garantie limitée HP sur le matériel Période de Garantie Limitée La période de garantie limité de votre produit HP est indiquée sur les étiquettes de numéro de série apposées sur le produit. Le premier nombre correspond à la période de garantie pour les pièces en jours (d) ou en années (y), le deuxième nombre à...
  • Page 9 La présente Garantie Limitée ne s’applique qu’aux produits matériels de marque HP et Compaq (collectivement désignés dans la présente Garantie Limitée « produits de marque HP ») vendus ou loués par Hewlett-Packard Company, ses filiales, sociétés affiliées, revendeurs, distributeurs autorisés ou distributeurs nationaux dans le monde (collectivement désignés dans la présente Garantie Limitée «...
  • Page 10: Limitation De Responsabilité

    d’un calibrage incorrect ou inapproprié ou d’autres causes externes ; (b) d’une exploitation non conforme aux paramètres d’utilisation énoncés dans la documentation utilisateur fournie avec le produit ; (c) de l’utilisation de logiciels, interfaces, pièces ou consommables non fournis par HP ; (d) d’une préparation ou d’un entretien incorrect(e) du site ;...
  • Page 11 TOUTE AUTRE RÉCLAMATION. LA PRÉSENTE LIMITATION DE RESPONSABILITÉ NE PEUT ÊTRE DÉNONCÉE OU MODIFIÉE PAR QUICONQUE ET ELLE RESTERA EN VIGUEUR MÊME SI VOUS AVEZ NOTIFIÉ L’ÉVENTUALITÉ DE TELS DOMMAGES À HP OU À UN REPRÉSENTANT HP AUTORISÉ. LA PRÉSENTE LIMITATION NE S’APPLIQUE TOUTEFOIS PAS AUX RÉCLAMATIONS POUR DOMMAGES CORPORELS.
  • Page 12 défaut matériel ou de fabrication du support amovible sur lequel HP distribue le logiciel pendant la période de quatre-vingt-dix (90) jours à compter de l’achat, votre seul recours consistera à retourner le support amovible à HP en vue de son remplacement. Il vous incombe de contacter les fabricants ou fournisseurs non-HP pour leur soutien sous garantie.
  • Page 13 le cadre d’une réparation par le client, HP prendra à sa charge tous les frais d’envoi et de retour et décidera du service de messagerie ou de transporteur à utiliser. La classification des pièces CSR peut varier selon le pays ou la région. Service de garantie pour pièces seulement Votre Garantie Limitée HP peut inclure un service de garantie pour pièces seulement.
  • Page 14 numéros de téléphone et, dans certains cas, les cartes du centre de soutien HP ou fournisseur de services HP autorisé le plus proche, veuillez consulter le site Internet de HP à l’adresse http://welcome.hp.com/country/us/en/wwcontact.html Afin de bénéficier d’un soutien sur place, vous devez : ■...
  • Page 15 ouvert. Pour obtenir les coordonnées du soutien, veuillez vous reporter à l’aide, à la documentation ou aux autres informations concernant le système d’exploitation ou les applications logicielles du domaine public ou à code source ouvert qui accompagnent votre produit matériel HP. Contacter HP En cas de panne pendant la période de Garantie Limitée et si les solutions suggérées dans la documentation du produit ne résolvent pas le problème, vous pouvez obtenir une aide en procédant...
  • Page 16 © 2009 Hewlett-Packard Development Company, L.P. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Printed in...

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