Page 1 N8100-1023F/1024F NEC Express5800/140Rc-4 User's Guide 1st Edition 10-2004 ONL-3107cN-140Rc4-100-99-0410...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User’s Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User’s Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause the clip of a hand. Indicates that improper use may cause fumes or fire.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 6 User’s Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User’s Guide regardless of Item (4).
Page 7: Preface
PREFACE Welcome to the NEC Express5800/140Rc-4 server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
Page 8: About This User's Guide
Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached CD-ROM "NEC EXPRESSBUILDER". Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 9: Text Conventions
Text Conventions The following conventions are used throughout this User’s Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. IMPORTANT: Items that are mandatory or require attention when using the server. Notes give important information about the material being described. NOTE: IN THE PACKAGE The carton contains various accessories, as well as the server itself.
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Page 11: Table Of Contents
Peripheral Bays ........................2-15 Memory Mirroring Feature ....................2-16 Online Sparing Memory Feature....................2-16 SAF-TE Logic........................2-17 System Cooling ........................2-17 System Board Features......................2-18 Security ..........................2-22 NEC EXPRESSBUILDER ....................2-23 NEC ESMPRO........................2-24 Off-line Maintenance Utility ....................2-24 System Diagnostic Utility ......................2-24 NEC Management Workstation Application (NEC MWA) ............2-24...
Page 12 Using Your Server........................2-25 Front Bezel ..........................2-25 POWER Switch ........................2-26 POST ............................. 2-27 SLEEP Switch ........................2-32 Floppy Disk Drive ......................... 2-33 CD-ROM Drive ........................2-35 Chapter 3 Setting Up Your Server ................3-1 Setup Flow ........................... 3-2 Selecting a Site..........................
Page 13 Exceptional Setup........................5-39 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console..........6-4 NEC EXPRESSBUILDER for DOS-based with Remote Console ........6-10 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu)......6-13 Configuration Diskette Creator....................6-14 NEC ESMPRO ...........................6-19 Functions and Features......................6-19...
Page 14 POST Error Messages ......................8-15 Beep Codes..........................8-21 Solving Problems ........................8-22 Problems with Server ......................8-22 Problems with NEC EXPRESSBUILDER................8-32 Problems with Express Setup ....................8-33 Error Message during Disk Array Configuration ..............8-36 Problems with Master Control Menu ..................8-36 Problems with Configuration Diskette Creator ..............
Page 15 Off-Line Maintenance Utility .....................8-44 Starting the Off-line Maintenance Utility................8-45 Features of Off-line Maintenance Utility ................8-46 Resetting the Server........................8-47 Forced Shutdown........................8-47 Chapter 9 Upgrading Your Server ................9-1 Safety Notes..........................9-2 Anti-static Measures ........................9-3 Preparing for Installation and Removal ..................9-4 Tools and Supplies Needed......................9-5 Device Installation or Removal Procedure ...................9-6 Hard Disk Drive ........................9-6 Power Supply Unit .........................9-11...
Page 16 MO Device ..........................D-2 Media such as DAT .........................D-2 Partition Size ...........................D-2 Installing Windows Server 2003 ....................D-3 Creating "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER"......D-3 Windows Server 2003 Clean Installation ................D-5 Updating the System........................D-6 Upgrade installation.........................D-7 Driver Installation and Advanced Settings...................D-9 PROSet ............................D-9...
Page 17: Chapter 1 Notes On Using Your Server
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
Page 18: Warning Labels
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.
Page 19: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
Page 20 1-4 Notes on Using Your Server CAUTION Keep water or foreign matter away from the server. Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the server.
Page 21: Notes On Installing And Accessing The Rack Cabinet
Notes on Using Your Server 1-5 Notes on Installing and Accessing the Rack Cabinet CAUTION Do not carry or install the rack cabinet only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices.
Page 22: Power Supply And Power Cord Use
1-6 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source.
Page 23: Installation, Relocation, Storage, And Connection
Notes on Using Your Server 1-7 Installation, Relocation, Storage, and Connection CAUTION Never attempt to lift the server only by yourself. Your server weighs 33 kg (depending on its hardware configuration). Carrying the server only by yourself may strain your back. Hold the server firmly by its bottom with another person to carry it.
Page 24 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 25: Cleaning And Working With Internal Devices
When the server does not operate appropriately due to the dead lithium battery, contact your service representative to replace only with the same or equivalent type recommended by NEC. Do not disassemble the server to replace or recharge the battery by yourself.
Page 26 1-10 Notes on Using Your Server CAUTION Hot surface Immediately after the server is powered off, its internal components such as hard disks are very hot. Leave the server until its internal components fully cool down before installing/removing any component. Make sure to complete board installation.
Page 27: During Operation
Do not use a cellular phone or pager around the server. Turn off the cellular phone or pager. Radio interference may cause malfunctions of the server. Do not remove the cooling fans. Only an authorized NEC service technician can remove the cooling fans from the server.
Page 28: For Proper Operation
When you have just turned off the server, wait at least 30 seconds before turning it back Do not turn off the server until characters following the "NEC" logo appears on the screen.
Page 29 NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage resulted from use of such third-party products will be charged.
Page 30: Transfer To Third Party
The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: NEC Express server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk Be sure to take appropriate measures not to leak important data (e.g.,...
Page 31: Consumables
CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
Page 32: User Support
Notes of the messages displayed on the display unit Error information* Records of the NEC Express server and peripheral equipment * Error information includes the Error Message shown in Chapter 8. Prepare the error information only when required by your service representative.
Page 33 Notes on Using Your Server 1-17 Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 34 1-18 Notes on Using Your Server (This page is intentionally left blank.)
Page 35: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
Page 36: Overview
2-2 General Description OVERVIEW Your server is a highly reliable, high-powered, fault-tolerant, high-capacity, multiprocessing server based on the Intel Xeon Processor MP. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
Page 37: Top View
General Description 2-3 Top View Front access cover Open the front access cover to replace any defected fan with a normal one. The fans are hot-swappable. • Do not remove any fans which are not defected. If a fan is defected, do not replace it by yourself but contact your service representative to request the replacement.
Page 38: Front View
2-4 General Description Front View See "Lamps" described later. Front bezel Remove the front bezel when you access to the POWER/SLEEP switch, the CD-ROM drive, or the floppy disk drive or install or remove a hard disk drive from the 3.5-inch hard disk bay. The front bezel can be locked by using the attached security key.
Page 39: Front View (With Front Bezel Removed)
General Description 2-5 Front View (with Front Bezel Removed) See Chapter 8 for detail information on lamp indication. 6-1 6-2 6-3 Power supply unit The power supply unit supplies DC powers to the server. The slot 1-3 is for optional slot. Power lamp When the power of the server is turned on, the lamp goes on green.
Page 40: Front View (Switches And Lamps)
2-6 General Description Front View (Switches and Lamps) See Chapter 8 for detail information on lamp indication. Serial port B connector The serial port B connector is used to connect the server to a device with the serial interface. The server cannot be directly connected to a leased line through the connector. IMPORTANT: Only the RJ-45 serial interface cable can be connected to this port.
Page 41: Rear View
General Description 2-7 Rear View See Chapter 8 for detail information on lamp indication. 13-1 13-2 AC inlet 1 The AC inlet 1 is connected with the power cord coming with the server. AC inlet 2 The AC inlet 2 is used when the additional power supply unit is installed in the server. ICMB-1 (left) ICMB-2 (right) connector The ICMB connector is connected to a device having the ICMB interface.
Page 42 2-8 General Description UID lamp (blue) This lamp is lit when the UID switch is pressed. Keyboard connector The keyboard connector is connected with PS/2 type keyboard. Mouse connector The mouse connector is connected with the PS/2 type mouse. Serial port A connector The serial port A connector is connected with a device having the serial interface.
Page 43: Internal View
General Description 2-9 Internal View Fan bay (6 Cooling fans are located in this bay.) Electronics bay Additional PCI board slots (8 slots) Hot Plug PCI LED Board Memory board Processor board air duct Cover open sensor...
Page 44: Electronics Bay
2-10 General Description Electronics Bay Hot-plug PCI board slots Non-hot-plug PCI board slots Dummy sponge Processor board Baseboard...
Page 45: Baseboard
General Description 2-11 Baseboard 1-3 1-2 1-1 2 3 Additional PCI board slots (8slots) 1-1: PCI#1 and 2 (1st PCI Bus, 32-bit, 33MHz, 5V PCI (arranged from right to left)) 1-2: PCI#3 and 4 (3rd PCI Bus, 64-bit, 100MHz, 3.3V PCI–X (arranged from right to left)) 1-3: PCI#5 and 6 (4th PCI Bus, 64-bit, 100MHz, 3.3V PCI–X Hot plug) (arranged from right to left) 1-4: PCI#7 and 8 (5th PCI Bus, 64-bit, 100MHz, 3.3V PCI–X Hot plug)
Page 46: Processor Board
2-12 General Description Processor Board CPU1 socket (the default processor is installed in this socket) CPU2 socket (the optional processor should be installed in this socket) CPU3 socket (the optional processor should be installed in this socket) CPU4 socket (the optional processor should be installed in this socket) Baseboard interface connectors Memory board interface connector...
Page 47: Memory Board
General Description 2-13 Memory Board DIMM socket The default DIMMs are installed in the sockets 1 to 4. The optional DIMMs should be installed in the sockets 5 to 12. To enable the online sparing / memory mirroring feature, see Chapter 9 "DIMM". Processor board interface connector...
Page 48: Standard Features
Error notification Server 2003/Windows 2000) Internal cooling fan monitoring feature Easy and Fine Setup Internal voltage monitoring feature BIOS password feature NEC EXPRESSBUILDER (system setup Security feature (security lock) utility) Redundant power supply Express Setup Disk array (optional) Configuration Diskette Creator...
Page 49: Power Supplies
General Description 2-15 Power Supplies The system contains two auto-sensing 430 watt power supplies at an operating frequency of 50/60 A third optional power supply may be added as part of a fault-tolerant hot-swap design. With three power supplies installed, in the unlikely event of a power supply failure, the load is transferred to the remaining power supply without interruption to normal operation.
Page 50: Memory Mirroring Feature
2-16 General Description Memory Mirroring Feature Memory mirroring is a new high-availability feature on your server. Memory mirroring allows the server to continue operation if a DIMM error is encountered. With memory mirroring, one degraded memory group is automatically disengaged and the operation is switched to the other memory group.
Page 51: Saf-Te Logic
General Description 2-17 SAF-TE Logic The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring. The transport mechanism for the standardized alert detection and status reporting is the SCSI bus. Disk drives, power supplies, cooling fans, and temperature are continually monitored and the conditions then reported over the SCSI bus to the system.
Page 52: System Board Features
DIMMs, and reports memory size and allocation to the server via configuration registers. NOTE: Use DIMMs that have been provided by NEC. Contact your service representative or dealer for a current list of approved memory modules.
Page 53: Scsi Controller
General Description 2-19 SCSI Controller The baseboard includes an embedded Adaptec AIC-7902, which contains two independent channels. You can enable or disable the SCSI controller in BIOS Setup. Both channels support 16-bit SE or LVD SCSI operations at the following speeds: Ultra320 (320 MB/sec) Ultra160 (160 MB/sec) Ultra 2 (80 MB/sec)
Page 54 Information on NEC MWA may be found on the NEC EXPRESSBUILDER CD-ROM included with your server. One major function of the BMC is to autonomously monitor system management events, and log their occurrence in the nonvolatile System Event Log (SEL).
Page 55: Degradation Feature
Failed DIMMs, processors, and cooling fan may be identified on the screen that the POST displays, or with the BIOS setup utility, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed. Remote Power-On Feature (Wake On LAN) The remote power-on function turns on the server through a network.
Page 56: Security
2-22 General Description Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front bezel of the server contains a mechanical lock to prevent access to the front of the computer chassis.
Page 57: Nec Expressbuilder
To diagnose the system. It diagnoses the server. To create a support disk. It copies utilities in the NEC EXPRESSBUILDER CD-ROM into a floppy disk to launch them from the floppy disk. To update the BIOS It updates the BIOS features of the server.
Page 58: Nec Esmpro
2-24 General Description NEC ESMPRO The NEC ESMPRO is server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the NEC Express server.
Page 59: Using Your Server
General Description 2-25 USING YOUR SERVER This section describes basic operations of your server including how to use devices such as the floppy disk drive and the CD-ROM drive. See Appendix B for notes on using the floppy disk, CD- ROM, and accessories including the keyboard and the mouse.
Page 60: Power Switch
If the power cord is connected to the server, an initial diagnosis of the hardware starts. The POWER switch does not work while in diagnosis. Wait for about 10 seconds, then press the POWER switch. Do not turn off the server until characters following the "NEC" logo appears on the screen.
Page 61: Post
BIOS setup utilities may also appear. At the shipment of the server, it is set to have the NEC logo appear on the display unit during POST. Pressing Esc allows the information on the execution of POST to be displayed.
Page 62: Post Flow
2-28 General Description POST Flow The flow of operations executed by POST is sequentially described below: IMPORTANT: Depending on the system configuration, message "Press Any Key" requesting key entry may appear on the display screen. This is requested by BIOS on an installed optional board. See the explanation described in the manual for the option and press any key.
Page 63: General Description
General Description 2-29 Displays the SCSI ID numbers used by the connected SCSI devices on the screen. If one or more disk array controllers are installed, displays the message prompting you to start the Disk Array BIOS setup utility. Start the utility according to the message if you need to change the settings. Refer to the manuals of the disk array controllers for details.
Page 64 2-30 General Description NOTE: The operation or utility to be started at each key entry is described below. These operations or utilities may not always be started. Press Esc to display the boot menu at the end of POST. This menu allows you to select the device to be started.
Page 65: Post Error Messages
General Description 2-31 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.
Page 66: Sleep Switch
2-32 General Description SLEEP Switch The SLEEP switch allows you to save almost all power of the server (power-saving mode or sleep mode). NOTE: To use the SLEEP switch, an OS supporting the sleep feature is required. (Available for Windows 2000.) POWER/SLEEP lamp SLEEP switch Press the SLEEP switch on the front of the server to place the server in the power-saving mode.
Page 67: Floppy Disk Drive
General Description 2-33 Floppy Disk Drive Your server is provided with the 3.5-inch floppy disk drive on its front to write/read data to/from a floppy disk. Your server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB.
Page 68 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 69: Cd-Rom Drive
General Description 2-35 CD-ROM Drive Your server is provided with the CD-ROM drive on its front to read data from a CD-ROM (read- only compact disk). The CD-ROM provides larger and faster data read than the floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 70 2-36 General Description As shown in the figure below, hold the tray with a hand and press the CD-ROM with fingers of another hand to make the hole of the CD-ROM fit to the rotor at the center of the tray. Rotor Press this part of CD-ROM.
Page 71 General Description 2-37 After taking out the CD-ROM, return the tray into the drive. When you fail to eject the CD-ROM tray with the Eject button and take out the CD-ROM from the server, follow the procedure below. Press the POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the upper front of the CD-ROM drive and gently push it in until the tray is ejected.
Page 72 2-38 General Description NOTE: Use of the CD-ROM Keep the following notes in mind to use the CD-ROM for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the CD-ROM.
Page 73: Chapter 3 Setting Up Your Server
Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.
Page 74: Setup Flow
Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.
Page 75: Selecting A Site
Setting Up Your Server 3-3 SELECTING A SITE Installation Your server unit should be mounted in a standard EIA 19-inch rack cabinet. Installation of Rack Refer to the documentation attached to the rack or contact your service representative for rack installation of the server unit.
Page 76 3-4 Setting Up Your Server Before you begin the rack installation review the following guidelines. Do Not: Locate a rack in a narrow space that would inhibit devices from being pulled out from the rack completely. Locate the rack on a floor that cannot bear the total weight of the rack and devices mounted in the rack.
Page 77: Unpacking The System
Setting Up Your Server 3-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
Page 78: Assembling The Rack-Mount System
3-6 Setting Up Your Server ASSEMBLING THE RACK-MOUNT SYSTEM This subsection provides the instructions for the rack-mount server unit into a standard EIA 19-inch rack cabinet. This subsection also describes the removal procedures for the rack mount server unit from the 19- inch rack cabinet.
Page 79: Esd Precaution
Setting Up Your Server 3-7 ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity.
Page 80: Required Tools
3-8 Setting Up Your Server Item Q'ty Remarks Front bezel Slide rail assembly (L) "L" is stamped on the rail. Slide rail assembly (R) "R" is stamped on the rail. Cable arm Adapter bracket Handle (L) Handle (R) Arm bracket (700) Use one according to the distance between the front and rear vertical mounting rails of your rack Arm bracket (900)
Page 81: Installation Procedure
Setting Up Your Server 3-9 Installation Procedure Install the server on the rack in the following procedure. Define the position (height) at which the server is installed by using templates. The templates have the same vertical size as the server. Put the templates on the front and rear of the rack to locate them.
Page 82 3-10 Setting Up Your Server Install the core nuts coming with the rack at the positions defined by the templates. Install four core nuts (two for each of left and right sides) on the front face of the rack from the inner side. The server is fixed to the rack with the core nuts, four screws C, and four washers A.
Page 83 Setting Up Your Server 3-11 Install an inner rail on one side of the server with three screws A in the direction shown in the figure. Release lever NOTE: Each inner rail may be used at either of the left and right sides. However, use the proper inner rail to each slide rail assembly from which the rail has been removed so that the direction of the inner rail can be fit to the slide rail assembly.
Page 84 3-12 Setting Up Your Server After removing the screw located on the rear of the server, install the adapter bracket on the rear of the server with a single screw B and a screw removed before. Screw removed from the rear of the server. Screw B Install the lock spring to the holes at the both sides of the AC inlet.
Page 85 – Locate the side with the slide bracket at the rear of the rack. The front and rear supports of the rack have rectangular holes for screw fastening. For the NEC rack, round stamps are provided in 1U. As shown in the figure, locate the slide rail assembly so that a stamp is positioned at the upper right of the top screw hole of the slide rail assembly.
Page 86 3-14 Setting Up Your Server Fix the slide rail assembly with four screws C (two on each of the front and rear sides) and four washers A (two on each of the front and rear sides). NOTES: Make sure that the frame tips on the slide rail assembly are contact to the rectangular hole frames of the rack properly and the four screw holes of the rail can be seen through the mating rectangular holes of the rack...
Page 87 Setting Up Your Server 3-15 Hold the server by more than one person to mount it on the rack. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 88 3-16 Setting Up Your Server NOTE: The slide rail assembly installed in the rack contains a slide rail called the bearing rail. The bearing rail can be moved freely in the slide rail assembly. To install the server in the rack securely, slide the bearing rail to the front of the rack to put the plastic components at the tip of the rail and the inner rail into the server.
Page 89 Setting Up Your Server 3-17 Install the arm bracket on the mount face at the rear of the rack or the slide rail assembly. Mount face Mount face NOTE: Two types of arm brackets are provided to be fit to any distance between the front and rear mount faces of the rack.
Page 90 3-18 Setting Up Your Server For the distance between the mount faces at the front and rear faces of the rack being 760 Fix arm bracket (900) to the screw holes nearest to the rear face among the rear holes on the slide rail assembly using two screws D.
Page 91 Setting Up Your Server 3-19 Install the other end of the cable arm on the arm bracket installed in step 16. For the distance between the mount faces at the front and rear of the rack being 700 mm: Fix the arm bracket with two screws D and two washers B at the position shown in the figure below.
Page 92 3-20 Setting Up Your Server For the distance between the mount faces at the front and rear of the rack being 760 or 900 Fix the arm bracket with four screws D and four washers B at the position shown in the figure below (the figure below shows the example with the distance between the mount faces at the front and rear of the rack being 900 mm).
Page 93 Setting Up Your Server 3-21 Install the front bezel. Now the installation is completed.
Page 94: Removal Procedure
3-22 Setting Up Your Server Removal Procedure More than one person should remove the server from the rack. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 95 Setting Up Your Server 3-23 Remove four screws C located at both side of the front face of the server to fix it. Unlock Lock Hold the handle to pull out the server from the rack slowly and carefully. The server clicks to be latched. Push the left and right release levers to release the latch and then pull out the server from the rack slowly.
Page 96: Connecting Peripheral Devices
See pages 1-3 to 1-8 for details. Do not connect any interface cable with the power cord of the NEC Express Server plugged to a power source. Do not use any unauthorized interface cable.
Page 97: Setting Up Your Server
Setting Up Your Server 3-25 Device with the serial Device with the USB Interface interface (e.g., keyboard) (e.g., Management PC) FRONT Finally connect the provided When an optional power power cord to the receptacle. Printer with the supply unit is additionally If connecting the server to UPS, parallel interface installed...
Page 98: Connection To Serial Ports
3-26 Setting Up Your Server Connection to Serial Ports Various types of serial devices can be connected to the RJ-45 serial ports on the front or rear panels of the server. Some devices require the setting of the jumper pin (JP25) on the baseboard to be changed according to the DCD/DSR signal specification, or they need to be connected via an optional serial port conversion cable.
Page 99 Setting Up Your Server 3-27 Connection between the RJ-45 Serial Port and a Modem To connect a modem to the RJ-45 serial port, use the optional "serial port conversion cable" with the "R" label attached. Be careful not to use the other one with the "F" label attached. Set the jumper pin to "DCD+DSR"...
Page 100 3-28 Setting Up Your Server Connection between the RJ-45 Serial Port and a UPS To connect a UPS to the RJ-45 serial port, use the optional "serial port conversion cable" with the "R" label attached. Be careful not to use the other one with the "F" label attached. Set the jumper pin to "DCD+DSR"...
Page 101 Setting Up Your Server 3-29 Connection between the RJ-45 Serial Port and a Management PC (DB9), etc. To connect equipment such as a management PC having a DB9-type serial connector to the RJ-45 serial port, use the optional "serial port conversion cable" with the "R" label attached. Be careful not to use the other one with the "F"...
Page 102 3-30 Setting Up Your Server Connection between the RJ-45 Serial Port and Device Needing a DCD/DSR Signal If a "terminal concentrator" or the like is to be connected to the RJ-45 serial port, thoroughly read the instruction manuals of the connection-destination equipment and cable before starting the connection.
Page 103 Setting Up Your Server 3-31 JP25 : Strapped RJ-45 serial port Serial port conversion DTE-DTE cross cable cable (with the R label attached) JP25 : Strapped RJ-45 serial port Serial port conversion DTE-DTE cross cable cable (with the R label attached)
Page 104: Connection To External Scsi Devices
3-32 Setting Up Your Server Connection to External SCSI Devices Two Ultra 320 SCSI connectors are equipped with the baseboard in your server. Ultra 320 SCSI (A) connector is used to connect the internal SCSI hard disk drives. Ultra 320 SCSI (B) connector is used to connect the internal 5.25-inch SCSI file device or external SCSI devices.
Page 105: Connecting Power Cord
Setting Up Your Server 3-33 CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
Page 106 The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control power supply with an application (NEC ESMPRO UPSController) that controls the UPS, connect the power cord to an SWITCH OUT outlet.
Page 107: Turning On The Server
Setting Up Your Server 3-35 TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
Page 108 3-36 Setting Up Your Server The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).
Page 109: Installing Operating System
Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. Select [Tools].
Page 110 3-38 Setting Up Your Server (This page is intentionally left blank.)
Page 111: Chapter 4 Configuring Your Server
Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server.
Page 112: Starting Setup Utility
To run the SETUP utility, perform the following procedures: Turn on the power of the server. The NEC logo appears on the screen (the POST screen may appear depending on the setting in SETUP.). After a while, any of the following messages appears at the bottom of the screen.
Page 113: Description On On-Screen Items And Key Usage
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Setup item menu Indicates the current menu. Indicates there are submenus.
Page 114: Configuration Examples
To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Select [Server] - [Console Redirection] and set each item.
Page 115 Configuring Your Server 4-5 Memory To enable the memory degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] and check the status indications. The on-screen DIMM group numbers and socket locations on the baseboard are associated as shown in the following figure.
Page 116 4-6 Configuring Your Server To enable the CPU degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed CPU status Select [Main] - [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the baseboard are associated as shown in the following figure.
Page 117: External Devices
Configuring Your Server 4-7 Security To set passwords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Supervisor password and User password can be set separately, and only User password has a restriction to access to SETUP utility. To enable/disable the POWER switch and DUMP switch To disable Select [Security] - [Power Switch Inhibit] - [Enabled].
Page 118: Pci Hot Plug
4-8 Configuring Your Server PCI Hot Plug To install the PCI board with the PCI hot plug Select [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*] * The setting varies depending on the PCI board subject to the hot plug. See the table below.
Page 119: Menu And Parameter Descriptions
Configuring Your Server 4-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main After entering SETUP, the Main menu appears first.
Page 120 4-10 Configuring Your Server Option Parameter Description Your Setting System Time HH:MM:SS Set the time. System Date MM/DD/YYYY Set the date. Legacy Floppy A Disabled Set the settings of floppy disk drive A (standard configuration). 1.2MB 5.25" Normally set to "1.44/1.25MB 720Kb 3.5"...
Page 121: Processor Settings
Configuring Your Server 4-11 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the items. Option Parameter Description Your Setting Processor Retest [No] Clears the error information on the CPU. Processor Speed –...
Page 122 4-12 Configuring Your Server Primary IDE Master/Primary IDE Slave Selecting "Primary IDE Master" or "Primary IDE Slave" on the Main menu shows the following submenu. See the following table for the items. Option Parameter Description Your Setting Type [Auto] Set the IDE device to be the master. None The selection of "Auto"...
Page 123 Configuring Your Server 4-13 Option Parameter Description Your Setting Transfer Mode [Standard] Indicates the data transfer mode between drives controlled by BIOS. Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 4 Ultra DMA Mode [Disabled] Indicates the Ultra-DMA mode of data...
Page 124 Enabled Screen If this item is set to "Disabled," the "NEC" logo appears during POST. (Pressing Esc in the status causes the screen display to be switched to the POST execution screen.
Page 125: Memory Configuration
Configuring Your Server 4-15 Memory Configuration Selecting "Memory Configuration" on the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting DIMM Group #1 - Normal Indicates the current memory status. #3 Status Not installed "Normal"...
Page 126 4-16 Configuring Your Server PCI Configuration Selecting "PCI Configuration" on the Advanced menu shows the following screen. Selecting an item on the screen allows the proper submenu to appear.
Page 127 Configuring Your Server 4-17 Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting Reserving [Disabled] Determines memory space at every memory space for empty slot for PHP (PCI Hot-plug).
Page 128 4-18 Configuring Your Server Empty Bus Default Speed Selecting " Empty Bus Default Speed " on the Hot-plug PCI Control submenu shows the following screen. See the table blow for the item. Option Parameter Description Your Setting PCI Slot 5-6 [PCI 33MHz] Selects the types of PCI board and frequency to be installed to the PCI...
Page 129 Configuring Your Server 4-19 Embedded SCSI/Embedded NIC/Embedded Video Controller Selecting "Embedded SCSI", "Embedded NIC", or "Embedded Video Controller" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting SCSI Controller [Enabled] Indicates whether the on-board controller is enabled or disabled.
Page 130 4-20 Configuring Your Server PCI Slot 1 – PCI Slot 8 Selecting each menu on the PCI Configuration submenu shows the following screen. See the table for the item. Option Parameter Description Your Setting Option ROM Scan [Enabled] Disables/enables the Option ROM BIOS on the PCI bus.
Page 131 Configuring Your Server 4-21 I/O Device Configuration Selecting "I/O Device Configuration" on the Advanced menu shows the following screen.. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears.
Page 132 4-22 Configuring Your Server Option Parameter Description Your Setting Serial Port A Disabled Specify whether serial port A is enabled or disabled. [Enabled] Auto Base I/O Address [3F8] Selects the base address and interrupt (IRQ) for serial port A. These menus are displayed if the Serial port A is enabled.
Page 133 Configuring Your Server 4-23 Advanced Chipset Control Selecting "Advanced Chipset Control" on the Advanced menu shows the following screen. and pressing Enter allows the Positioning the cursor on a menu (item preceded by symbol " ") appropriate submenu. See the table below for the items. Option Parameter Description...
Page 134 4-24 Configuring Your Server PCI Device Selecting "PCI Device" on "Advanced Chipset Control" of the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting PCI IRQ line 1 - 14 Disabled Set the assignment of each of 16 interrupt signals on the PCI bus to a PCI IRQ line 17-32...
Page 135 Configuring Your Server 4-25 Security Positioning the cursor to "Security" shows the following screen. Selectable only when User Password is registered If you press Enter with the selection of either "Set Supervisor Password" or "Set User Password," such a screen as shown below appears (the screen shown in the figure below appears when "Set Supervisor Password"...
Page 136: Configuring Your Server
4-26 Configuring Your Server Option Parameter Description Your Setting Set Supervisor Up to seven Press Enter to display the supervisor Password alphanumeics password input screen. This password enables all the SETUP menus to be accessed. This setting can be done only on login with the password input of "Supervisor"...
Page 137 Configuring Your Server 4-27 Server Positioning the cursor on "Server" shows the Server menu. The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu.
Page 138 To use this function, install NEC ESMPRO 10 Minutes Agent. Do not use this function if the system 15 Minutes is booted from OS without installation of NEC 20 Minutes ESMPRO Agent or CD-ROM. Set this item to 25 Minutes "Disabled"...
Page 139 Configuring Your Server 4-29 The table below shows the operation when the AC power to the server is turn off once and then on again, depending on the setting of "AC-LINK." Setting of AC-LINK System status before AC power off Stay Off Last State Power On...
Page 140 4-30 Configuring Your Server System Management Selecting "System Management" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Version – Indicates the version of BIOS. (Display only) Board Part # –...
Page 141: Console Redirection
Configuring Your Server 4-31 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting Serial Port [Disabled] Selects the port to be used as the Address redirection port.
Page 142 The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above.
Page 143 Configuring Your Server 4-33 Exit Positioning the cursor to "Exit" shows the Exit menu. The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (non- volatile memory).
Page 144 4-34 Configuring Your Server Load Setup Defaults Select this item to return all the values of SETUP to the default values. Selecting "Load Setup Defaults" causes the confirmation screen to appear. Select "Yes" to return the values to the default values. Select "No" to return to the Exit menu screen.
Page 145: Scsi Bios ~ Scsiselect
Configuring Your Server 4-35 SCSI BIOS ~ SCSISelect ~ The SCSISelect utility is provided to configure the SCSI controller on the baseboard (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk.
Page 146: Configuring Scsi Controller On Baseboard
To run the utility, perform the following procedures: Power on the Express server. Press Esc to display the POST execution screen when the following message appears under the NEC logo. Press <ESC> to enter boot selection menu The following message appears while POST is in progress.
Page 147 Configuring Your Server 4-37 Exiting the Utility To exit the utility, press Esc until a message prompts you to exit (if you changed any setting, you are prompted to save the changes before you exit). Configure/View Host Adapter Settings The Configure/View Host Adapter Settings has the following menu items and parameters. Read descriptions to select a correct parameter for each menu item.
Page 148: Additional Options
4-38 Configuring Your Server Additional Options To set three menu items under "Additional Options", select a menu item with the cursor keys (↓ or ↑) and press Enter to display its submenu. Then, select a submenu item with the cursor keys (↓ or ↑) and press Enter to fix the item.
Page 149: Scsi Device Configuration
Configuring Your Server 4-39 SCSI Device Configuration Move the cursor onto "SCSI Device Configuration" and press Enter to display the following submenu. SCSI Device Configuration SCSI Device ID Sync Transfer Rate (MB/Sec) ------------ Packetized ------------------------------------- QAS ---------------------------------------------- Initiate Wide Negotiation ------------------ Enable Disconnection --------------------- Send Start Unit Command --------------- BIOS Multiple LUN Support --------------...
Page 150 4-40 Configuring Your Server Submenu item Parameter Description Sync Transfer Rate [320] 26.8 Select "320". (MB/Sec) 20.0 You may need to change the value depending on your optional device. 80.0 16.0 Refer to the manual that comes with your 53.4 13.4 optional device for details.
Page 151: Advanced Configuration
Configuring Your Server 4-41 Advanced Configuration Move the cursor onto "Advanced Configuration" and press Enter to display the following submenu. Advanced Configuration Reset SCSI Bus at IC Initialization ------------------------------------------------- Enabled Display <Ctrl><A> Message During BIOS Initialization ------------------------- Enabled Extended Int 13 Translation for DOS Driver > 1 GByte------------------------- Enabled POST Display Mode ------------------------------------------------------------------- Diagnostic SCSI Controller Int 13 Support ----------------------------------------------------- Enabled Options Listed Below Have NO EFFECT if Int 13 Support is Disabled...
Page 152 4-42 Configuring Your Server The following table lists submenu items, available parameter, and descriptions. Submenu item Parameter Description Reset SCSI Bus at [Enabled] Select "Enabled". IC Initialization Disabled Display <Ctrl><A> [Enabled] Select "Enabled". Message During Disabled BIOS Initialization Extended Int 13 [Enabled] Select "Enabled".
Page 153: Scsi Disk Utilities
Configuring Your Server 4-43 SCSI Disk Utilities This utility scans the SCSI bus for SCSI devices, reports a description of each device. Run these utilities before configuring SCSI devices. To enter the utility, select "SCSI Disk Utilities" on the Options menu. The SCSI ID scan begins displaying the message as shown below.
Page 154: Configuring Scsi Controller On Optional Board
4-44 Configuring Your Server Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the start-up message of the SCSISelect utility for the SCSI controller on the baseboard.
Page 155: Configuring Baseboard Jumpers
Configuring Your Server 4-45 CONFIGURING BASEBOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
Page 156 4-46 Configuring Your Server The following figure illustrates the jumper switch location. Use the clip over pins 1 and 2. Pins for protecting/clearing Pins for protecting/clearing the CMOS data. the passwords. Pins for protecting/clearing the passwords Short-circuit these two pins to clear the passwords. Open these two pins to protect the passwords (factory-set).
Page 157: Chapter 5 Installing The Operating System With Express Setup
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft Windows Server 2003 Microsoft Windows 2000 To use the server with the other operating systems described in this section, contact your service representative.
Page 158: About Express Setup
5-2 Installing the Operating System with Express Setup About Express Setup "Express Setup" contained in your NEC EXPRESSBUILDER CD-ROM is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration.
Page 159 Express Setup. (You can also create or modify the setup information restored in Configuration Diskette during Express Setup.) If you have a computer other than NEC Express servers that is running with Windows 95/98, Windows NT 3.51 or later, or...
Page 160: Microsoft Windows Server 2003
Before installing Windows Server 2003, confirm if the BIOS specification of the hardware is correct. See Chapter 4 to specify them. NEC ESMPRO Agent On Windows Server 2003 systems, the ESMPRO Agent needs the necras.sys driver. To install the necras.sys, run the System update from NEC EXPRESSBUILDER CD-ROM.
Page 161: Windows Server 2003
(BIOS and optional board specification) The document for installing Windows Server 2003 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows Server 2003 on this model.
Page 162: Creating Partition Size
5-6 Installing the Operating System with Express Setup Creating Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system = 2900MB Paging File Size (Recommended) = Installed Memory Size ×...
Page 163: The Flow Of Setup
Restart ↓ ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation completed. *1 The process is operated only when Disk Array Controller Board is connected and the configuration is specified.
Page 164: Installing The Windows Server 2003
Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 165 Installing the Operating System with Express Setup 5-9 [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" will be displayed. Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette"...
Page 166 5-10 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
Page 167 Follow the message and take NEC EXPRESSBUILDER CD-ROM and Configuration Diskette out of the CD-ROM drive and floppy disk drive, and insert Windows Server 2003 CD-ROM into the CD-ROM drive.
Page 168: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 169: Network Driver
Installing the Operating System with Express Setup 5-13 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 170: Installing Scsi Controller Driver
Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].
Page 171: Setting For Solving Problems
Installing the Operating System with Express Setup 5-15 Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 172 5-16 Installing the Operating System with Express Setup Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
Page 173 Installing the Operating System with Express Setup 5-17 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. Click [Run] on Start menu.
Page 174: Installing Maintenance Utilities
To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.
Page 175: Updating The System
Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Setup Software] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System] from the menu and the setup will start.
Page 176: Exceptional Setup
If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
Page 177: Microsoft Windows 2000
Installing the Operating System with Express Setup 5-21 Microsoft Windows 2000 This subsection provides information on installing Microsoft® Windows® 2000 in the server. Read instruction in this section before proceeding the installation. NOTE: If you install Windows 2000 without using Express Setup, see Appendix D.
Page 178: Windows 2000
Express server mainframe (BIOS and optional board specification) The document for installing Windows 2000 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows 2000 on this model.
Page 179 Installing the Operating System with Express Setup 5-23 Creating Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system = 1000MB Paging File Size (Recommended) = Installed Memory Size * 1.5 Dump file Size...
Page 180 5-24 Installing the Operating System with Express Setup Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows 2000 with the current partition of the hard disk upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix D to re-install the system. Disk Configuration (Concerning the area displayed as "MAINTE_P") In disk area, an area displayed as "MAINTE_P"...
Page 181: The Flow Of Setup
Restart ↓ ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation completed. *1 The process is operated only when Disk Array Controller Board is connected and the configuration is specified.
Page 182: Installing The Windows 2000
Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 183 Installing the Operating System with Express Setup 5-27 [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" will be displayed. Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette"...
Page 184 5-28 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
Page 185 Follow the message and take NEC EXPRESSBUILDER CD-ROM and Configuration Diskette out of CD-ROM drive, and floppy disk drive, and insert Windows 2000 CD- ROM into CD-ROM drive.
Page 186: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. Run "PROSet.exe" in the following directory.
Page 187 Installing the Operating System with Express Setup 5-31 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 188: Optional Network Board Driver
EXPRESSBUILDER CD-ROM and the version of driver attached to the Network board. CD-ROM Drive Letter:\WINNT\W2K\BC11\PRO1000\WIN2K\e1000nt5.sys CD-ROM Drive Letter:\WINNT\W2K\BC11\PRO100\WIN2K\e100bnt5.sys If the driver attached to the Network board is old, install the driver stored in NEC EXPRESSBUILDER CD-ROM. Refer to the re-installation procedure described (Appendix E).
Page 189 Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows 2000 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].
Page 190: Setting For Solving Problems
5-34 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 191 Installing the Operating System with Express Setup 5-35 IMPORTANT: To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
Page 192 5-36 Installing the Operating System with Express Setup Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 193: Installing Maintenance Utilities
To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.
Page 194: Updating The System - Applying Service Pack
Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Setup Software] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System] from the menu and the setup will start.
Page 195: Exceptional Setup
If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
Page 196 5-40 Installing the Operating System with Express Setup (This page is intentionally left blank.)
Page 197 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 198: Nec Expressbuilder
6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all NEC servers, the NEC EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows Server 2003, Microsoft Windows 2000 Server or other operating systems (contact your service representative for the server certified operating systems).
Page 199: Chapter 6 Installing And Using Utilities
Installing and Using Utilities 6-3 DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via COM B (serial) port. NOTE: No keyboard connected to the server is permitted to run this program.
Page 200: Nec Expressbuilder
ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)
Page 201: Express Setup
If you install Windows Server 2003, Windows 2000 , after a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and install the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
Page 202 6-6 Installing and Using Utilities Save/Restore RAID Configuration Data The item allows the configuration information on the disk array system to be saved or restored from the floppy disk. – Save Disk Array Configuration Data The configuration information on the disk array controller is saved into the floppydisk.
Page 203 NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM. If your system has the Windows operating system, you may find it more...
Page 204 – Create Maintenance Partition NEC EXPRESSBUILDER creates about 55MB of the maintenance partition on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance partition is already created.
Page 205 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.
Page 206: Nec Expressbuilder For Dos-Based With Remote Console
6-10 Installing and Using Utilities NEC EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with remote console. NEC EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM2 (serial) port.
Page 207: Main Menu
Installing and Using Utilities 6-11 NOTE: The following items of BIOS setup information will be set as shown below. LAN Controller 1 (10/100): [Enabled] Serial Port A: [Enabled] Base I/O address: [3F8] Interrupt: [IRQ 4] Serial Port B: [Enabled] Base I/O address: [2F8] Interrupt: [IRQ 3]...
Page 208 Tools When you select the [Tools] on the Main Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC EXPRESSBUILDER for DOS-Based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.
Page 209: Nec Expressbuilder For Windows-Based (Master Control Menu)
Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later). To read documentation (HTML and PDF files) in the NEC EXPRESSBUILDER CD-ROM, the HTML browser (Microsoft Internet Explorer Version 5.0 (or later) or Netscape Communicator Version 4.0 (or later)), and Adobe Acrobat Reader Version 4.05 (or...
Page 210: Configuration Diskette Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. NOTE: You can install Windows 2000/Windows Server 2003 without [Configuration Diskette].
Page 211 Installing and Using Utilities 6-15 Right-click on the screen or left-click [Software Setup]. The menu will appear. Click [Configuration Diskette Creator]. Setup Wizard will start. Follow the message to continue the installation. NOTE: It is not necessary to input [Serial Number] on [User Information] dialog box.
Page 212 6-16 Installing and Using Utilities Creating Configuration Diskette This section describes about specifying setup information that is necessary for OS installation and creating [Configuration Diskette]. Follow the procedure below. NOTE: In the procedure below, the folder name that is specified when installing Trekking command is assumed as [Configuration Diskette Creator].
Page 213 Installing and Using Utilities 6-17 Specify each item and click on [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box. Follow the message to specify each item on the dialog box and click on [Next]. NOTE: If you click on [Cancel], all the input value will be deleted.
Page 214 6-18 Installing and Using Utilities Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.
Page 215: Nec Esmpro
Installing and Using Utilities 6-19 NEC ESMPRO The NEC ESMPRO (referred to as ESMPRO hereafter) lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Page 216: Nec Mwa
6-20 Installing and Using Utilities NEC MWA NEC MWA is an application that enables the remote management of the server through a management PC over the network. (A management PC is a computer running NEC ESMPRO Manager.) Refer to "MWA First Step Guide" in the following directory of NEC EXPRESSBUILDER CD- ROM for details of its functions and operation.
Page 217: Remote Management Configuration For The Server Without Console
Through the management PC with direct connection Through the management PC via LAN Click [Program] - [NEC MWA] - [MWA] from the start menu on the management PC installed NEC MWA.MWA will start and open [Remote Control Manager]. Insert a formatted floppy disk of 1.44 MB into the floppy disk drive of the management Select [Configuration] from the [File] menu of [MWA Remote Control Manager] to display the [Configuration] dialog box.
Page 218 [Action at RomPilot Connect] dialog box. Then select [Go MWA mode]. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Insert the floppy disk storing the configuration information file into the floppy disk drive.
Page 219 Turn off the power of the server and then on again to restart the system. After a single reboot, MWA Remote Console displays the main menu of NEC EXPRESSBUILDER and you can operate tools on the server through the management PC.
Page 220 6-24 Installing and Using Utilities Through the management PC with direct connection Click [Program] - [NEC MWA] - [MWA] from the start menu on the management PC installed NEC MWA. MWA will start and open [Remote Control Manager]. Select [Environment] - [Direct Connection Setting] from the [File] menu of [MWA Remote Control Manager] to display the [Direct Connection] dialog box.
Page 221 Turn off the power of the server and then on again to restart the system. After a single reboot, MWA Remote Console displays the main menu of NEC EXPRESSBUILDER and you can operate tools on the server through the management NOTE: The main menu appears without rebooting it when the setting in the configuration information file is already established.
Page 222: Power Console Plus
LSI Logic. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
Page 223: Components
NEC Express server in which the MegaRAID controller mounted. MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install in one of NEC Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power...
Page 224 Power Console Plus components to be installed are different between the target servers and management PC. Server: NEC Express server in which the MegaRAID controller is mounted Install the following three components in this server: – MegaRAID Service Monitor – MegaRAID Server –...
Page 225: Server Setup
Installing and Using Utilities 6-29 Server Setup This section explains Power Console Plus setup in the NEC Express server in which the MegaRAID controller is mounted. Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server.
Page 226: Management Pc Setup
This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware – Machine: NEC Express5800 series PC/AT-compatible machine (which contains Intel Pentium or a CPU at least equivalent to it) – Memory: Size large enough for OS operation + 8MB or more –...
Page 227: Chapter 7 Maintenance
Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis.
Page 228: Cleaning
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the serer in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 229: Cleaning The Server
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 230: Cleaning The Interior
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the baseboard. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Page 231: Cleaning The Keyboard/Mouse
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Page 232: Cleaning Cd-Rom
7-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the Eject button on the front of the CD-ROM drive.
Page 233: System Diagnostics
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the NEC EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics.
Page 234: Starting And Ending The System Diagnostics
Plug the power cord and turn on the server. Use the NEC EXPRESSBUILDER CD-ROM to reboot the server. See Chapter 6 "NEC EXPRESSBUILDER" for details. The following menu appears when started the server using the NEC EXPRESSBUILDER. Local console Remote console...
Page 235 Maintenance 7-9 Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the test window title shows "Test End", as the following figure. Diagnosis tool title Test windows title TeDoLi(TEst & Diagnosis On Linux) Ver001.00(Build020901.1.1m) Test result Test End Start10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00...
Page 236 Select <Reboot> in the End user Menu above. The Express Server restarts, and NEC EXPRESSBUILDER boot the system. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Turn off the server and unplug the power cord from the receptacle.
Page 237: Relocating/Storing The Server
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 238 7-12 Maintenance Take a floppy disk and a CD-ROM out of the server, if any. Power off the server (the POWER lamp goes off). Disengage the power cord from the lock spring. Unplug the power cord of the server from a power outlet. Remove all the cables from the server.
Page 239: Chapter 8 Troubleshooting
Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, NEC ESMPRO, to the server and client computers.
Page 240: System Viewers
Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 241: Lamps
Troubleshooting 8-3 LAMPS The following describes lamps on the server and their indications. POWER/SLEEP Lamp POWER/SLEEP lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).
Page 242: Status Lamp
The following table lists indications of the STATUS lamp, descriptions, and actions to take. NOTES: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the error log to identify the cause of a trouble.
Page 243: Troubleshooting
Troubleshooting 8-5 STATUS lamp Description Action indication Lit in amber A thermal error (critical) was Check internal fans for dust or debris. detected. Also make sure that the internal fan cables are firmly connected. If this error indication persists, contact your service representative.
Page 244: Disk Access Lamp
8-6 Troubleshooting DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disks in the 3.5-inch disk bay. This lamp lights in green every time any of such hard disks is accessed. When the DISK ACCESS lamp is lit in amber, it indicates that a hard disk error occurred. To identify a failed hard disk, see the lamps provided for each hard disk.
Page 245: Uid Lamp
Troubleshooting 8-7 UID Lamp Pressing the UID switch turns the UID lamp located on the front and rear of the server on and off. The UID lamp is visible through the rear of the chassis and allows you to locate the server you're working on from the rear of the servers on a rack.
Page 246: Hard Disk Drive Lamp (Disk Lamp)
8-8 Troubleshooting Hard Disk Drive Lamp (DISK Lamp) The disk lamp on the 3.5-inch disk bay has different meanings depending on the display status. DISK lamps Lighting green The hard disk is installed and powered on. Blinking green Indicates that the hard disk is accessed. Lighting amber Indicates that the installed hard disk is defected in the disk array configuration.
Page 247: Ac Standby Lamp
Troubleshooting 8-9 IMPORTANT: To abort rebuilding, power off the server. In such a case, restart the server, hot-swap the failed hard disk, and restart rebuilding. Observe the following notes to use the auto-rebuild feature. Do not power off the server. (If the server is powered off before rebuilding hard disks, the auto-rebuild feature will not start.) When you removed a hard disk, wait at least 90 seconds before installing the hard disk back again.
Page 248: Power Lamp
8-10 Troubleshooting Power Lamp The power supply unit has the Power lamp. When the power of the server is turned on, the lamp goes on green. If the lamp is not lit after turning on the power of the server, the power supply unit may be defected.
Page 249: Lan Connector Lamps
Troubleshooting 8-11 LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel have two lamps as follows. LINK/ACT lamp 1000/100/10 lamp LINK/ACT lamp 100/10 lamp LAN1 connector LAN2 connector LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server.
Page 250: Pci Slot Lamps
8-12 Troubleshooting PCI Slot Lamps PCI Slot Power Lamp PCI Slot Fault Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PCI board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the operation system is Windows 2000.
Page 251: Fan Fault Lamps
Troubleshooting 8-13 FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. These lamps are triangular in shape and point to their respective fans. When the cooling fan is functioning normally, the lamp does not light. When a fan is not functioning normally, the lamp lights in red.
Page 252: Error Messages
8-14 Troubleshooting ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).
Page 253: Post Error Messages
Troubleshooting 8-15 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
Page 254 8-16 Troubleshooting Error Error message Recommended Action code 02D0 System cache error - Cache disabled. The cache cannot be used. Contact your service representative. 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F5 DMA Test Failed. 02F6 Software NMI Failed.
Page 255 Troubleshooting 8-17 Error Error message Recommended Action code 0B50 Processor #1 with error taken off line. The CPU is degraded. Contact your service representative. 0B51 Processor #2 with error taken offline. 0B52 Processor #3 with error taken offline. 0B53 Processor #4 with error taken offline. 0B5F Forced to use Processor with error Because an error is detected in every CPU,...
Page 256 8-18 Troubleshooting Error Error message Recommended Action code 0B94 IPMB signal lines do not respond. All the functions other than the function of accessing to SMC through IPMB can be used. This is not a fatal error. Turn off the power once and then on again to restart the server.
Page 257 Troubleshooting 8-19 Error Error message Recommended Action code 8120 Unsupported DIMM detected in DIMM group Contact your service representative to replace the four DIMMs in the relevant group. 8121 Unsupported DIMM detected in DIMM group 8122 Unsupported DIMM detected in DIMM group 8130 Mismatch DIMM detected in DIMM group #1.
Page 258 8-20 Troubleshooting The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed CPU or memory boards can be also identified with the BIOS SETUP utility. Fans Fan 5 Fan 3 Fan 2 Fan 4...
Page 259: Beep Codes
Troubleshooting 8-21 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.
Page 260: Solving Problems
8-22 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative.
Page 261 Troubleshooting 8-23 Fail to power of the server / SLEEP switch is disabled: Is the POWER switch or SLEEP switch enabled? → Restart the server and start the BIOS setup utility. <Menu to check: [Security] - [Power Switch Inhibit]> Is the server running in the Secure Mode? →...
Page 262 8-24 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? →...
Page 263 Troubleshooting 8-25 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
Page 264 (Refer to the documentation supplied with the disk array controller.) Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 9).
Page 265 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Is the cable connection changed? → The SCSI connector (B) on the baseboard in the machine can be used for either built-in file devices or external SCSI devices.
Page 266 → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken? → Use recovery process to recover the system.
Page 267 Troubleshooting 8-29 The server is not found on the network: Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard.
Page 268 8-30 Troubleshooting About System Log when re-starting the system on Windows Server 2003 Type: Warning Source: E100B Event ID: Description: Adapter Intel(R) PRO/100 Network Connection: Adapter Link Down → When re-starting the system without connecting the network cable, this log may be found in system event log.
Page 269 Troubleshooting 8-31 A PCI board is not recognized. Is the PCI board installed correctly? → Confirm that the PCI board is installed in the slot correctly. Is the proper IRQ assigned for the board? → Assign the proper IRQ by referring to the Chapter 4. Is "Disabled"...
Page 270: Problems With Nec Expressbuilder
8-32 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 271: Problems With Express Setup
The specification of network protocol Protocol : TCP/IP[DHCP Specified] Service : Select sharing Microsoft network files and printer. Client : Microsoft network client. Component : SNMP, IIS (Excluding Professional/Windows Server 2003) Application : NEC ESMPRO Agent Power Console Plus (When connecting disk array controller)
Page 272 8-34 Troubleshooting [Complete] does not appear on [Role of Computer] screen. → The [Complete] does not appear if the setup information file that has already been created is loaded. → [Complete] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [Complete] will not appear even if you enter [Back] to go back to the [Role of Computer] screen.
Page 273 Troubleshooting 8-35 Unable to specify the details of Network adapter. → In Express Setup, you can not specify the details of Network adapter. Specify them from Control Panel after starting Windows 2000. Windows 2000 is started with Network adapter that has not been specified during Express Setup →...
Page 274: Error Message During Disk Array Configuration
8-36 Troubleshooting Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurred on disk array in this system. Problems with Master Control Menu The master control menu fails to appear: Is your system Windows NT 4.0 or later, or Windows 95 or later? →...
Page 275: Problems With Configuration Diskette Creator
Troubleshooting 8-37 Problems with Configuration Diskette Creator <Common to Windows 2000> The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly.
Page 276: Collecting Event Log
CPU kit. When Windows 2000 is used, following message may be appeared in the System Log of the Event Viewer after extension the different revision of two or more CPUs in the NEC Express server. If this message is logged, it is no problem for operation.
Page 277: Collect Configuration Information
Troubleshooting 8-39 COLLECT CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].
Page 278: Collecting Dr. Watson Diagnostic Information
8-40 Troubleshooting COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 279: Saving The Dump File
Troubleshooting 8-41 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
Page 280: Recovery For Windows 2000
Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. Insert Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Please insert the disk labeled...
Page 281 Troubleshooting 8-43 Select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 Controller Driver (When N8103-81F board is installed.) Press R to select the recovery option. Select the keyboard. If you are requested, press R to select system recovery procedure. If you are requested, select either of the procedure below: [Manual Recovery] (Press M) Do not select this option unless you are a high-level user or a system administrator.
Page 282: Off-Line Maintenance Utility
8-44 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
Page 283: Starting The Off-Line Maintenance Utility
The Off-line Maintenance Utility may be started in the following ways. From the CD-ROM Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility".
Page 284: Features Of Off-Line Maintenance Utility
Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. Start of Utilities With the NEC EXPRESSBUILDER, you can start the following utilities installed in the maintenance partition. – System Management –...
Page 285: Resetting The Server
Troubleshooting 8-47 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. Pressing the RESET switch on the front panel reboots the server. RESET switch IMPORTANT: Resetting the server clears the DIMM memory and the data in process.
Page 286 8-48 Troubleshooting (This page is intentionally left blank.)
Page 287: Chapter 9 Upgrading Your Server
IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.
Page 288: Safety Notes
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 289: Anti-Static Measures
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 290: Preparing For Installation And Removal
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shut down the OS. If the front bezel is locked, unlock it. Grasp the right edge of the front bezel and pull the bezel towards you to open it. Slide the front bezel left to disengage the mounting tabs and remove the front bezel from the chassis.
Page 291: Tools And Supplies Needed
Upgrading Your Server 9-5 TOOLS AND SUPPLIES NEEDED Phillips screwdriver Small flat tip-bladed screwdriver Extraction tool for processor heat sink clips Antistatic wrist strap and conductive foam pad (recommended) Pen or pencil Product Configuration Record Table (Appendix E) As you integrate new parts in to the system, record the model and serial number of the server system, all installed options, and any other pertinent information specific to the server system.
Page 292: Device Installation Or Removal Procedure
IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the following models: –...
Page 293 Upgrading Your Server 9-7 Installation Take the following steps to install a hard disk drive. This procedure applies to all the slots. NOTE: Any hard disk can be installed or removed in or from the server only by removing the front bezel. IMPORTANT: In the disk array configuration, use the same model of hard disk drives.
Page 294: Upgrading Your Server
9-8 Upgrading Your Server Unlock the hard disk drive. Firmly hold the additional hard disk drive (with the tray provided) and handle, and align it so that it engages the guide rails in the slot. IMPORTANT: Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands.
Page 295 Upgrading Your Server 9-9 Power on the server to check to see that the disk lamp on the front of the hard disk drive goes on (green). IMPORTANT: If a hard disk is added to the server operating in RAID1 by using the expand array feature, the RAID is automatically changed to RAID0+1.
Page 296 9-10 Upgrading Your Server When the hard disks are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID0+1 disk array configuration. Auto-rebuild is carried out when you hot-swap a failed hard disk with a new one (replace the disk while the server is powered).
Page 297: Power Supply Unit
Upgrading Your Server 9-11 Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption when additional power supply unit is installed (in the redundant configuration). Installation Take the following steps to install a power supply unit: See the section "Preparing for Installation and Removal"...
Page 298 9-12 Upgrading Your Server Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the optional unit. The AC Standby lamps (the SB1 and SB2 lamps) go on when the power cords are connected.
Page 299: Replacing A Failing Power Supply Unit
Upgrading Your Server 9-13 Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If one power supply unit fails while the server contains three power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state).
Page 300 9-14 Upgrading Your Server If you are not going to install a replacement power supply unit, you must install a blank cover you removed in step 2 of installation procedure to vacant slot. IMPORTANT: To maintain the cooling effect in the server, install the blank cover in the vacant slot of the power supply bay.
Page 301: Server ~ Extending From The Rack Cabinet~
Upgrading Your Server 9-15 Server ~ Extending from the Rack Cabinet~ The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Page 302 9-16 Upgrading Your Server When inserting the server back into the rack, push the release levers on the rails on the sides of the server to unlatch the server. Be very careful not to get your finger caught in doing so. Release lever IMPORTANT: Push the release lever using a screwdriver or the like.
Page 303: Front Access Cover
Upgrading Your Server 9-17 Front Access Cover To install or remove devices in the 5.25-inch device bay, you will need to remove the front access cover. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 304: Inch Peripheral Device
9-18 Upgrading Your Server 5.25-inch Peripheral Device The server has one slot for installing a backup device such as a magnetic tape drive. 5.25-inch device bay Installation Considerations The server can contain a single-height SCSI device or IDE device. SCSI device Set SCSI IDs to ID0 - ID6 when you connect the device with the Ultra 320 (B) connector on the baseboard.
Page 305 Upgrading Your Server 9-19 While pressing the locking tabs on the both sides of the dummy cover, pull the dummy cover out of the server. Remove the screws securing the latching rails mounted on the dummy cover. Tighten the two mounting screws coming with the server to secure a latching rail to each side of the drive.
Page 306 9-20 Upgrading Your Server Position the drive with the left side lower so that the latching rails engage the guide rails in the 5.25-inch device bay. Push the drive into the bay until the latching rails lock in place. Connect the signal and power cables to the drive. You can insert the keyed connectors only one way.
Page 307 Upgrading Your Server 9-21 Removal Remove the device in reverse order of the installation steps. IMPORTANT: To remove a cable from the signal connector, pull out the cable with holding the pull-tab on the cable connector. Pulling out the cable with holding the cable may make some pins bent and/or some internal wires disconnected.
Page 308: Rear Access Cover
9-22 Upgrading Your Server Rear Access Cover The rear access cover provides access to the hot-swap fans and to the electronics bay that contains PCI add-in cards and the baseboard. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Page 309: Cpu Access Cover
Upgrading Your Server 9-23 CPU Access Cover The CPU access cover provides access to the electronics bay that contains PCI add-in cards and the server board set such as a memory board, processor board. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Page 310: Pci Board
9-24 Upgrading Your Server PCI Board The server contains eight slots into which PCI boards can be inserted. Some PCI boards support the hot-plug function by which they may be installed or removed with the power of the server being on. Your server supports the hot-plug function. The PCI boards supporting the hot-plug function only include the N8104-111 100BASE-TX Adapter and the N8103-103 1000BASE-T Adapter.
Page 311: Raid Controller Considerations
Upgrading Your Server 9-25 There are three types of PCI boards: 5V PCI boards, 3.3V PCI boards, and universal PCI boards. A 5V PCI board must be installed in the 5V PCI slot, and a 3.3V PCI board must be installed in the 3.3V PCI slot.
Page 312 9-26 Upgrading Your Server List of Optional Devices and their Available Slots The following table shows the cards supported by this server and the available slots: PCI-X 32-bit/33 MHz 64-bit/100 MHz Product N Code name Profile Full-height Voltage 3.3 V Board size Long/Short Hot-plug...
Page 313 Upgrading Your Server 9-27 Non-hot-plug PCI Boards This section describes the procedure of installing or removing a PCI board not supporting the hot- plug function from a PCI board slot. Installation Install a board connected to a PCI board slot in the following procedure. Take the following steps to install a PCI board on the riser card: IMPORTANT: PCI board slots #3 to #8 can accept 3.3V and universal PCI boards.
Page 314 9-28 Upgrading Your Server Remove the expansion slot cover. IMPORTANT: Keep the expansion slot cover being removed carefully. Remove the dust cover. IMPORTANT: Keep the dust cover being removed carefully. On the edge opposite the connectors, grasp the board by both corners. Orient the board to the vacant hot-plug slot so that the metal retention bracket is toward the rear of the chassis.
Page 315 Upgrading Your Server 9-29 Reinstall the removed components. Turn on the power of the server. Then make sure that any error message does not appear in POST. If an error message appears, write down the message and review the error message list in Chapter 8.
Page 316 9-30 Upgrading Your Server Hot-plug PCI Board On the PCI board slots #5 through #8, you can replace or add a hot-plug PCI board while the server is operating. Only N8104-111 100BASE-TX Adapter and N8104-103 1000BASE-T Adapter support the Hot- plug PCI feature.
Page 317: Status Lamps
Upgrading Your Server 9-31 Requirements for Hot Add No boards installed in the same bus BIOS setting Description PCI boards operating at any kind of clock speed PCI 33 MHz available for Hot Add (However, boards operating at over 66 MHz will operate at 33 MHz.) PCI boards operating at either PCI-66MHz or PCI-X 66MHz/100MHz available for Hot Add (However, PCI 66 MHz...
Page 318 9-32 Upgrading Your Server Hot Add Take the following procedure to execute Hot Add: Pull out the server from the rack with the power being on. Remove the rear access cover. Locate the slot in which you are going to install an additional board. NOTE: Confirm that the PCI Slot Power lamp of the slot in which you are going to install the PCI board is off.
Page 319 Upgrading Your Server 9-33 NOTES: The insulators are installed between the PCI board slots. They are for protecting the PCI board already been installed. Take care not to remove or damage the insulator when installing or removing the PCI board. If the insulator is taken off, reinstall the insulator in place.
Page 320 9-34 Upgrading Your Server (3) Display the [General] dialog in the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot.
Page 321 Upgrading Your Server 9-35 Hot Remove Take the following procedure to execute Hot Remove: Take the following steps to stop the device driver used by the Hot-plug PCI board you want to remove: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 322 9-36 Upgrading Your Server Select [Unplug/Eject a device] for removal task, then click on [Next]. (5) Select the target device, then click on [Next].
Page 323 Upgrading Your Server 9-37 (6) Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] terminates. Click on [Finish]. Pull out the server from the rack with the power being on. Remove the rear access cover and locate the board to be removed.
Page 324 9-38 Upgrading Your Server Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. NOTE: The insulators are installed between the PCI board slots. They are for protecting the PCI board already been installed.
Page 325 Upgrading Your Server 9-39 Hot Replace Take the following procedure to execute the Hot Replace: Take the following steps to stop the device driver used by the Hot Plug PCI board you want to replace: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 326 9-40 Upgrading Your Server Select [Unplug/Eject a device] for removal task, then click on [Next]. Select the target device, then click on [Next].
Page 327 Upgrading Your Server 9-41 Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] terminates. Click on [Finish]. Pull out the server from the rack with the power being on. Remove the rear access cover and locate the board to be removed.
Page 328 9-42 Upgrading Your Server Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. NOTE: The insulators are installed between the PCI board slots. They are for protecting the PCI board already been installed.
Page 329 Upgrading Your Server 9-43 Connect the cables to the PCI board while firmly holding the PCI board with your hand. Slowly close the tab to secure the PCI board. The PCI Slot Power lamp flashes once, and then goes on. NOTES: If the server runs on Windows 2000, the operating system automatically recognizes the additionally installed PCI board and...
Page 330 9-44 Upgrading Your Server (3) Display the [General] dialog in the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot.
Page 331: Memory Board
Upgrading Your Server 9-45 Memory Board To install or remove the DIMM, remove the memory board first. NOTE: Up to 24GB of memory (2GB DIMM × 12) can be installed. (The DIMMs installed as standard need to be replaced in this case.) A DIMM of 256MB is installed in DIMM slots #1 to #4 at shipment.
Page 332 9-46 Upgrading Your Server Installation Install a memory board in the following procedure. Hold the both edges (blue marking) of the memory board. Insert the memory board into the guides at both ends of the electronics bay. Align the board with the connector on the processor board and press down on the board until it is fully inserted into the connector.
Page 333: Dimm
DIMM directly on the desk. For static notes, see the section "Anti- static Measures" described earlier. Make sure to use the DIMM authorized by NEC. Installing a third- party DIMM may cause a failure of the DIMM as well as the server.
Page 334 9-48 Upgrading Your Server Installation Install a DIMM in the following procedure. IMPORTANT: Install four additional DIMMs for each group because the server uses interleaved memory. If DIMMs of different specifications* are installed in a group, the server does not operate normally.
Page 335 Upgrading Your Server 9-49 Gently push the levers to the upright position until they engage the notches in the DIMM.(3) Install the components you removed in steps 1 to 5. Power on the server and verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8.
Page 336 NOTES: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. See the section "Preparing for Installation and Removal" described earlier to prepare.
Page 337 Upgrading Your Server 9-51 Memory Mirroring / Online Spare Memory Feature The server provides the memory mirroring and online spare memory features. To use either of these features, install standby memory boards in the server and select the desired feature from the BIOS setup operation. NOTES: To enable memory mirroring /online spare memory feature, memory boards in DIMM group #1 and #3 must be the same capacities and...
Page 338: Online Spare Memory
9-52 Upgrading Your Server Online Spare Memory The online spare memory feature places a memory group as spare memory in standby state. If the current memory group often exceeded the predefined threshold for the maximum number of correctable ECC errors occurrence, the online spare memory feature automatically switches to the standby memory group by copying the contents of the current memory group into the standby memory group.
Page 339 The error DIMM group is degraded when the server restarts after the memory mirroring or online spare memory feature has worked. If NEC ESMPRO Agent has been installed, the following log is registered as a system log of Event Viewer:...
Page 340: Processor Board Air Duct
9-54 Upgrading Your Server Processor Board Air Duct The processor board air duct is a cover for improving cooling effect of CPU. To install or remove the processor (CPU), remove the processor board air duct. IMPORTANT: To maintain the cooling effect in the server, the processor board air duct must be correctly installed into the chassis.
Page 341 Upgrading Your Server 9-55 Installation Install a processor board air duct in the following procedure. Orient the duct so that the two release tabs are toward the rear of the chassis. With the rear of the air duct raised, insert the tab on the front of the air duct into the slot in the chassis.
Page 342: Processor Board
9-56 Upgrading Your Server Processor Board To install or remove the processor (CPU), remove the processor board. Removal Remove the processor board in the following procedure. IMPORTANT: The processor board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor board.
Page 343 Upgrading Your Server 9-57 Installation Install a processor board in the following procedure. Insert the tabs on the processor board into the slots on the baseboard. (1) IMPORTANT: Do not contact the tabs with the components mounted on the baseboard. NOTE: Make sure that all the tabs are completely inserted into the the slots.
Page 344: Processor (Cpu)
9-58 Upgrading Your Server Processor (CPU) The processor board includes four Intel Xeon MP sockets (one processor is mounted at the factory). Processor (CPU #4) Processor (CPU #3) Processor (CPU #2) Processor (CPU #1) IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU.
Page 345 Upgrading Your Server 9-59 Installation Take the following steps to install the CPU. NOTE: To clarify the explanation, the duct of the retention may be omitted in the following figures. See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack.
Page 346 9-60 Upgrading Your Server Aligning the pins of the CPU with the socket, insert the CPU slowly and gently into the socket. IMPORTANT: Be aware of CPU direction. Pin layouts on two corners among four differ from others to prevent an incorrect insertion. Confirm the pin mark and pin layout on the socket, and insert the CPU correctly.
Page 347 Upgrading Your Server 9-61 Install the both heat sink clips as follows: Hook one end of the clip over the tab on the retention. Align the clip with the slot in the heat sink and press down on the center of the clip until it snaps over the center tab.
Page 348 9-62 Upgrading Your Server Removal To remove the CPU, prepare the removal referring to steps 1 and 7 in the installation procedure and do the reverse procedure of steps 9 to 13. For removing the heat sink clip, press the release lever on the clip down and release the clip from the tab on the processor socket.
Page 349: Cable Connection
Upgrading Your Server 9-63 CABLE CONNECTION This section describes the cable connection pattern within the server. IDE Interface A single IDE connector is installed on the baseboard. Two connectors are connected with cables in the normal status. One of the connectors is connected to the CD-ROM drive normally installed. The other connector can be connected to the IDE device, a built-in option installed on the 5.25-inch device bay.
Page 350: Scsi Interface
9-64 Upgrading Your Server SCSI Interface This section describes the connection pattern of the SCSI interface. Baseboard Two Ultra 320 SCSI connectors are installed on the baseboard. The Ultra 320 SCSI (A) connector is connected to the 3.5-inch hard disk bay in the normal status. The SCSI (B) connector is provided to connect with the built-in option installed in the 5.25-inch device bay or an external SCSI device.
Page 351: Disk Array Controller
Upgrading Your Server 9-65 Disk Array Controller The disk array controller board N8103-81F is an optional PCI board provided to improve the data reliability. The installation of this board enables the hard disks in the 3.5-inch hard disk bay of the server or those in an optional disk expansion unit to be used in the disk array configuration.
Page 352 9-66 Upgrading Your Server Lift the fan unit straight to pull out it from the main unit. Remove the SCSI cable connected to the Ultra 320 SCSI (A) connector on the baseboard.
Page 353 Upgrading Your Server 9-67 Connect the SCSI cable removed in step 8 to the disk array controller. Route the SCSI cable through the point shown in the figure below when it is routed below the guide rail for the PCI board. Install the removed parts.
Page 354 9-68 Upgrading Your Server Disk array configuration of disk expansion units The N8141-32F disk expansion unit can contain up to 14 hard disk drives. The cabinet is exclusively used for the server. The server with the installation of the disk array controller board can connect with up to 16 disk expansion unit (see the manual of the disk expansion unit for details).
Page 355: External Scsi Cable
Upgrading Your Server 9-69 External SCSI Cable To connect the external SCSI device with the server, remove the cable for 5.25-inch device from Ultra 320 SCSI (B) connector and connect the external SCSI cable coming with the server. The connection procedure is described below: See the section "Preparing for Installation and Removal"...
Page 356 9-70 Upgrading Your Server Remove the blank cover from the rear frame by using a flat-tip screwdriver. Blank cover Remove two screws from the external SCSI cable connector. Align the cable end with the hole on the rear of the server. Fix the cable connector from the outside of the rear face with two screws removed in Step Install the removed parts.
Page 357: Serial Interface
Upgrading Your Server 9-71 Serial Interface It is possible to move serial port B located at the front of the unit to the rear. Use the serial cable for the rear face coming with the server for the connection. The connection procedure is described below: See the section "Preparing for Installation and Removal"...
Page 358 9-72 Upgrading Your Server Connect the rear serial cable coming with the server to the connector on the baseboard. Route the cable to the rear of the server. See the figure below for the cable routing. Remove the blank cover from the rear frame by using a flat-tip screwdriver. Blank cover...
Page 359 Upgrading Your Server 9-73 Remove the screw located on the bracket of the rear serial cable connector. Hook the bracket of the rear serial cable connector from the inside of the rear face. Fix the serial cable connector from the outside of the rear face with a single screw removed in step 14.
Page 360 9-74 Upgrading Your Server (This page is intentionally left blank.)
Page 361: Appendix A Specifications
100 to 120 VAC ±10%, 200 to 240 VAC ±10%, 50/60 Hz ±1 Hz Power consumption 825 VA, 800 W Environmental Temperature 10 to 35°C requirements Humidity 20 to 80% RH (no condensation) Others NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration...
Page 362 A-2 Specifications (This page is intentionally left blank.)
Page 363: Appendix B Other Precautions
Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 364 B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 365 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 366: Cd-Rom
This enables you to restore your data from one tape when the other makes a read error, as well as to protect your valuable data and programs from loss. Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.
Page 367: Keyboard
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols.
Page 368: Mouse
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.
Page 369: Appendix C Irq And I/O Port Address
Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock Keyboard...
Page 370: Pirq And Pci Device
C-2 IRQ and I/O Port Address PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. Use the BIOS setup utility, BIOS, for interrupt setup. See Chapter 4 for details. Menu Option Interrupt PCI IRQ 1 On-board SCSI (Channel A) PCI IRQ 2 On-board SCSI (Channel B) PCI IRQ 3...
Page 371 IRQ and I/O Port Address C-3 I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 00 - 1F 8-bit DMA control register 20 - 21 Master 8259 programming interface 2E - 2F Configuration 40 - 43 8254 programming interface...
Page 372 C-4 IRQ and I/O Port Address Address Chip in Use Other control registers CA2 - CA3 IPMI (MPI KCS interface) CA4 - CA5 IPMI (SMI interface) CA6 - CA7 IPMI (SCI/SW1 interface) Power management index register Power management data register CF8, CFC PCI configuration space Reset control...
Page 373: Appendix D Installing Windows Server 2003
You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you change the configuration of the system, update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. Disk Configuration (Concerning the area displayed as 'MAINTE_P') In disk area, an area displayed as 'MAINTE_P' may exist.
Page 374: Mo Device
D-2 Installing Windows Server 2003 MO Device If you specify the file system as NTFS with MO Device connected during the installation, the file system will not be converted normally. Disconnect MO Device and restart the installation from the beginning. Media such as DAT During the OS installation, do not attach the unnecessary media for OS installation to the system, such as DAT.
Page 375: Installing Windows Server 2003
If you have only NEC Express5800 Server to create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows NT 4.0 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 376 Run Windows Me/98/95, or Windows 2000, Windows Server 2003, Windows NT 4.0, Windows XP. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003].
Page 377: Windows Server 2003 Clean Installation
Drive A: *Press ENTER when ready. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [Adaptec Ultra320 SCSI Cards (WinXP/Server 2003 IA-32)] and press Enter.
Page 378: Updating The System
Insert the NEC EXPRESSBUILDER CD-ROM into CD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.
Page 379: Upgrade Installation
Installing Windows Server 2003 D-7 Upgrade installation NOTE: If you are using N8103-56F, please carry out after removing. Procedures below upgrade the installed Windows 2000 to Windows Server 2003. Power on the system and start Windows 2000. Log on as an administrator. Insert the Windows Server 2003 CD-ROM into the CD-ROM drive.
Page 380 D-8 Installing Windows Server 2003 If the optional board is installed, select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 RAID Controller Driver (When N8103-81F board is installed.) Continue performing tasks according to the subsequent messages that appear. Update the system.
Page 381: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 382: Network Driver
D-10 Installing Windows Server 2003 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 383: Re-Install The Network Driver
Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].
Page 384: Setting For Collecting Memory Dump (Debug Information)
D-12 Installing Windows Server 2003 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 385: Appendix E Installing Windows 2000
You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you change the configuration of the system, update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. Disk Configuration (Concerning the area displayed as 'MAINTE_P') In disk area, an area displayed as 'MAINTE_P' may exist.
Page 386: Re-Installing To The Hard Disk Which Has Been Upgraded To Dynamic Disk
E-2 Installing Windows 2000 Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If there is other partition than the partition for OS installation and you want to leave it when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: System Area Data Area ↑...
Page 387: Partition Size
Installing Windows 2000 E-3 Partition Size The minimum required partition size for installation of Windows 2000 is: 1000MB + Paging file size + Dump file size Paging file size (recommended) = installed memory * 1.5 Dump file size = Installed memory size + 12 MB IMPORTANT: The above paging file size is necessary for collecting debug information (memory dump).
Page 388: Installing Windows 2000
If you have only NEC Express5800 Server to create Windows 2000 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later. Follow the steps below.
Page 389 Run Windows Me/98/95, or Windows 2000, Windows Server 2003, Windows NT 4.0, Windows XP. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows 2000].
Page 390: Windows 2000 Clean Installation
Drive A: *Press ENTER when ready. Insert Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Select the [Adaptec Ultra320 SCSI Cards (Win2000)] and press Enter. Then, it returns to the screen of step 5.
Page 391 Installing Windows 2000 E-7 If the optional board is installed, select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 Controller Driver (When N8103-81F board is installed.) Continue performing tasks according to the subsequent messages that appear. For details, refer to "Getting Started". After installation is completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings"...
Page 392: Proset
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. Run "PROSet.exe" in the following directory.
Page 393: Network Driver
Installing Windows 2000 E-9 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 394: Re-Install The Network Driver
E-10 Installing Windows 2000 Re-install the Network Driver After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. Restart OS and logon to your system. [Upgrade Device Driver Wizard] dialog box appears. Click [Next].
Page 395: Graphics Accelerator Driver
<CD-ROM Drive Letter>:\WINNT\W2K\VIDEO\setup.exe. Follow the message on the screen. When the message "Digital Signature Not Found" message appears, click on [Yes]. Remove the NEC EXPRESSBUILDER CD-ROM and restart the system following a message on the screen. Installing SCSI Controller Driver If you utilize SCSI controller driver (N8103-65F/75), install it according to the following procedure: Start [Device Manager] from [Start] menu →...
Page 396: Setting For Collecting Memory Dump (Debug Information)
E-12 Installing Windows 2000 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 397: Appendix F Product Configuration Record Table
Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No.
Page 398 F-2 Product Configuration Record Table Backup Device Slot 1 Size Capacity Serial No. Model name Type number Date Installed PCI Slot #1 Model name Serial No. Date Installed PCI Slot #2 Model name Serial No. Date Installed PCI Slot #3 Model name Serial No.
Page 399: Software
Product Configuration Record Table F-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred...
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This manual is also suitable for:

N8100-1023f N8100-1024f

NEC Express5800/140Rc-4 User Manual

Chapter 1 Notes on Using Your Server

Chapter 2 General Description

Chapter 3 Setting up Your Server

Chapter 4 Configuring Your Server

Chapter 5 Installing the Operating System with Express Setup

Chapter 6 Installing and Using Utilities

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Upgrading Your Server

Appendix A Specifications

Appendix B Other Precautions

Appendix C IRQ and I/O Port Address

Appendix D Installing Windows Server 2003

Appendix E Installing Windows 2000

Appendix F Product Configuration Record Table

Quick Links

Troubleshooting

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Summary of Contents for NEC Express5800/140Rc-4