Replacing A Faulty Mpmx/Mpmrx Card - Polycom 2000 Hardware Manual

RealPresence®Collaboration Server (RMX) 2000 Hardware Guide
4 Slide in the replacement Fan drawer.
5 Push the Fan drawer firmly into the Backplane, making sure it is properly seated in its slot.
6 Tighten the captive screws on the front panel of the RMX 2000 that secure the Fan drawer.

Replacing a Faulty MPMx/MPMRx Card

All MPMx/MPMRx cards can be installed or removed while the RMX 2000 is powered on and operating.
Prior to removing an MPMx/MPMRx card the captive screws must be unscrewed and the ejector levers must
be opened to initiate a "power down" on the card.
To replace a faulty MPMx/MPMRx card:
1 If applicable, loosen the captive screws and remove the slot cover.
2 Power down the card by partially opening the ejector levers until the blue HS LED on the card and
the Control Unit start to flash.
.
Once the removal sequence is initiated the process cannot be terminated and the HS LED flashes.
3 The power off sequence for the interconnected MPMx/MPMRx and RTM ISDN cards are initiated as
follows:
 All participant connections on the card are disconnected.
 A fault is generated on the system.
 For each disconnected participant, a participant disconnection event is written to the CDR with the
disconnection cause Disconnected by Operator.
 New participant connections are blocked when the card is removed.
 If an RTM ISDN card is connected to the MPMx/MPMRx card it is also powered off and all ISDN
and PSTN participants are disconnected.
 When an RTM ISDN card is removed, its resources are deducted from the Resource list.
 A Log File entry is written indicating MPMx/MPMRx card removal.
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