Problem Statements - Xerox ColorQube 9301 User Manual

Troubleshooting
• Light Lines (Full) performs a maintenance routine when the machine is idle, to fix the light line
problem.
• Ink Smears is selected to correct any ink smear quality issues.

Problem Statements

If you are experiencing difficulties using your printer, check the suggestions below for problem-solving
advice.
Problem
Dark or colored lines and streaks appear on the
output when copying or scanning from the
document glass.
Dark or colored lines and streaks appear on the
output when copying or scanning form the
automatic document feeder.
Blurry prints are being produced.
Printer makes a tearing or ripping noise as
paper exits and part of the image may be
missing from the page.
A skewed or crooked image is produced when
copying or scanning from the document glass.
A skewed or crooked image is produced when
copying or scanning from the automatic
document feeder and document glass.
Smears and smudges appear on the output
when copying or scanning from the document
glass or automatic document feeder.
256 ColorQube 9301/9302/9303 Multifunction Printer
User Guide
Potential Solution
• Reprint the job.
• Make sure the defect is not on the original.
• Clean the document glass and the Constant Velocity
Transport (CVT) glass.
• Fix the image quality problems. Refer to
Problems on page 255 for instructions.
• Reprint the job.
• Make sure the defect is not on the original.
• Clean the document glass and the Constant Velocity
Transport (CVT) glass.
• Fix the image quality problems. Refer to
Problems on page 255 for instructions.
• Reprint the job.
• Fix the image quality problems. Refer to
Problems on page 255 for instructions.
• Reprint the job.
• Fix the image quality problems. Refer to
Problems on page 255 for instructions.
• Reprint the job.
• Make sure the defect is not on the original.
• Reprint the job.
• Make sure the defect is not on the original.
• Use originals within specification. Refer to
www.xerox.com/paper
• Make sure originals are correctly loaded in the
automatic document feeder.
• Reprint the job.
• Make sure the defect is not on the original.
• Clean the document glass and the Constant Velocity
Transport (CVT) glass.
• Fix the image quality problems. Refer to
Problems on page 255 for instructions.
Image Quality
Image Quality
Image Quality
Image Quality
for specifications information.
Image Quality