Xerox ColorQube 9301 User Manual page 160
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Also See for ColorQube 9301:
- System administrator manual (191 pages) ,
- Administration and accounting (38 pages) ,
- Evaluator manual (24 pages)
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Status
Maintenance Assistant
Maintenance Assistant monitors your printer and notifies Xerox support services of potential issues.
This feature automates the notification, troubleshooting, and repair process, minimizing printer
downtime.
•
If a problem occurs, you can use the Send Diagnostics Information to Xerox option to
immediately send information to Xerox that will assist with troubleshooting activities.
•
Use the Start an Online Troubleshooting session at
access the Xerox website for immediate advice on resolving printer problems.
•
Use the Download File to Your Computer button to save or view a Comma-Separated Values
(CSV) file containing detailed information about printer usage and any problems that have
occurred on your printer.
•
Use the Refresh button to view the latest status information.
For information about configuring the Maintenance Assistant settings, refer to the System
Administrator Guide.
160
ColorQube 9301/9302/9303 Multifunction Printer
User Guide
www.xerox.com/CQ930XSupport
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Troubleshooting
