Loss of power
If power is interrupted to the HCS:
• Ensure the power cord is plugged in to the proper wall receptacle
• Ensure that the machine power is switched "On"
• Ensure that the Ground Fault Indicator is in the "On" position
• If the power has not been restored by checking the above items, then call for service
Fault codes
Fault code
Possible cause
049-100
Top Tray sensor fault
049-101
049-102
049 104
Bypass exit sensor fault
049 105
049 106
049 108
049 113
Stacker sensor fault
049 114
049 115
049 116
049 117
Bypass path sensor fault
049 119
049 121
Stacker exit sensor jam
®
Xerox
Color 800/1000 Press
User Guide
High Capacity Stacker (HCS)
Recommended solution
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
• Carefully remove all sheets and paper
scraps from jam clearance areas.
• Power Off/On the machine
• If the problem still exists, contact the
Customer Support Center.
15-11