Xerox Color 800 User Manual page 130

Problem solving
(continued)
Fault code
024 911
024 912
024 913
024 914
024 915
024 916
027 321
027 322
027 323, 027 324, 027 325,
027 326, 027 327, 027 328,
027 329, 027 330, 027 331
027 400
10-28
Possible cause
Paper stock mismatch fault
with the Print Server
Operation control cannot be
done since Stock file
parameters designated for a
job differ between when
receiving the job and when
print the job
Sheet Queue is full
The "STOP" button on the PC
UI was selected during a job
The "Delete" button on the PC
UI or Print Server UI was
selected during a job
Detected no power to the Print
Server
Initialize request from the Print
Server
Print Server video cable fault
codes
Print job is stopped at the Print
Server
Recommended solution
Cancel job.
Power Off/On.
• Check paper stock in tray
and ensure that stock
matches the Tray
Properties on the machine
UI.
Cancel job.
Power Off/On the machine.
Cancel job.
Power Off/On the machine.
Resume the job.
Cancel job.
Power Off/On the machine.
Power Off/On the machine.
Cancel job.
Power Off/On the Print Server.
Cancel job.
Power Off/On the Print Server.
Cancel job.
Power Off/On the Print Server.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Resume job at Print Server.
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
®
Xerox Color 800/1000 Press
User Guide