Fuji Xerox DocuPrint C5005 d User Manual page 282

Error Code
021-509 An error occurred while communicating with the EP server.
Switch off the machine power, make sure that the display is blank, and then switch on the
machine power.
If the error still is not resolved, contact our Customer Support Center.
021-510 This printer has already been specified with the EP server.
021-511 Switch off the machine power, make sure that the display is blank, and then switch on the
021-512 machine power.
021-513 If the error still is not resolved, contact our Customer Support Center.
021-514
021-515 The settings of this printer on the EP server is incorrect.
021-516 Switch off the machine power, make sure that the display is blank, and then switch on the
machine power.
If the error still is not resolved, contact our Customer Support Center.
021-517 An error occurred while communicating with the EP server.
021-518 Wait for a while, then retry the same operation.
021-519 If the error still is not resolved, contact our Customer Support Center.
021-520 An error occurred while communicating with the EP server.
021-521 Check the following:
021-522 • The network cable connection on the machine is correct.
• The printer's settings for the subnet mask, DNS server address, and default gateway are
If the error still is not resolved, contact our Customer Support Center.
021-523 An error occurred while communicating with the EP server.
Start the SOAP port, switch off the machine power, make sure that the display is blank, and then
switch on the machine power.
If the error still is not resolved, contact our Customer Support Center.
021-524 An error occurred while communicating with the EP server.
021-525 Switch off the machine power, make sure that the display is blank, and then switch on the
021-526 machine power.
021-527 If the error still is not resolved, contact our Customer Support Center.
021-528
021-529 With the settings of software update server, all of the software on this printer are the latest.
If you find any version other than the latest, contact our Customer Support Center.
021-530 An error occurred while communicating with the software update server.
021-531 Wait for a while, then retry the same operation.
If the error still is not resolved, contact our Customer Support Center.
021-532 The software of this printer cannot be updated by the software update server.
021-533 Contact our Customer Support Center.
021-534 Update the software by using downloading tools.
021-535
021-731 Attempted to print a DocuWorks document of which printing is prohibited.
Unable to print color pages when using the EP system, because the color printing function is
disabled with this printer.
Change the printer settings to enable color printing, or insert the unlimited card.
021-732 Unable to use the EP system due to insufficient funds.
Insert the valid card or pay sufficient money.
021-733 Unable to use the EP system because the color printing function is disabled with this printer, or
the maximum allowable number of printable color pages has been reached.
Change the printer settings to enable color printing, or use a different card with number of more
printable pages.
024-700 The watermark function cannot be used because of the hard disk or memory problem.
Switch the power off and then back on again. If this does not resolve the problem, contact our
Customer Support Center or your dealer.
024-702 Paper jam occurred while [When Jam Occurs] is set to [Delete Job].
Remove the jammed paper, and then try printing again
282
6 Troubleshooting
correct.
Cause/Remedy