Copier Problems - Ricoh SP 3510SF User Manual

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9. Troubleshooting

Copier Problems

This section describes photocopy problems and possible solutions.
Problem
Photocopied pages are not in
correct order.
Photocopied paper is blank.
The wrong original was copied.
Copied pages come out too light.
Copied pages are too dark or too
light.
Copied pages do not look the same
as the originals.
Black spots appear when
photocopying a photographic print.
A moire pattern is produced.
390
On the control panel, change the [Sort] setting under copy
settings to collate pages as you require. For details about
[Sort], see p.257 "Copy Settings".
The original is not set correctly.
When using the exposure glass, place originals copy side
down. When using the ARDF or ADF, place them copy side
up. See p.119 "Placing Originals".
If copying from the exposure glass, make sure that there are
no originals in the ARDF or ADF.
Low room temperature may have caused the machine to scan
originals unclearly. Selecting [Long] for [Scan Warm-up Time]
under system settings may help to improve the scanning
quality. See p.279 "System Settings".
Adjust the image density. See p.170 "Adjusting Image
Density".
Select the correct scan mode according to the type of original.
See p.171 "Selecting the Document Type According to
Original".
The original may have stuck to the exposure glass due to high
humidity.
Place the original on the exposure glass, and then place two
or three sheets of white paper on top of it. Leave the ARDF or
ADF open when copying.
The original probably has heavily lined or dotted areas.
Switching the setting for image quality between [Photo] and
[Mixed] may eliminate the moire pattern.
See p.171 "Selecting the Document Type According to
Original".
Solution

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